The buffet breakfast because my son and I only enjoy continental food (brioche, bread, honey and fruit juices) and the choice was excellent to meet all needs. One could have breakfast inside or outside and the hotel itself is quaint and, upon appearance, delightful to look at, but ... our room was just not up to scratch, and having been in many other hotels, and having spent less than 70 euros for much better accommodation, my experience was not good at this one. Yes! The room was stuffy, small and every time someone else in the block where the annex room was (we were on the ground floor outside of the hotel) moved a chair or closed a door it could be heard loudly. Needless to say, I didn't fall asleep till after midnight because of the noise from other residents. Also, the ad stated 'free parking' but this was public free parking! And not free parking at the hotel. In addition, despite wifi being available free of charge I couldn't access the internet on my laptop despite having had no problems with wifi anywhere else (Austria in the Alps and in Malpensa and in many other places last year). This was the only place where I simply couldn't connect my laptop and the owners were unable to assist.
relaxing atmosphere, pleasant staff and good food
The breakfast was very good, a nice view at Lago Maggiore, free Wifi. It's difficult to park the car nearby the hotel and the rooms are to small. We missed the minibar.
The hotel is lovely, with rooms up a tiny alley and seperate from the main building, but still in close proximity. The rooms are decorated with little murals of flowers or birds and the bathrooms equipped for elderly people. The diner and breakfast were delicious and the view from the terrace of Lago Maggiore is magnificent. The staff did not speak English very well, but their German was sufficient and they were very helpful in any way they could be.
Excellent view from our room Noise until early hours of the morning from the neigbouring club. no air condition in the rooms. no elevators.
Close to lake, Price interesting, TV LCD I paid for a double as mentioned in reservation form and I sleep in a tiny room with a single bed. Hotel is noisy because it is close to a church. Besides, whenever people are not careful with door closing, it creates lots of noise.
Very good staff, friendly atmosphere, possible to stay there overnight, have a good dinner, breakfast on the terrace. . . . and feel that you were in Italy, not New Jersey
Parking was useful Not clear that it was quite a way from the lake and even when one walked the 10 mins down to the water, it wasn't a pretty / busy part. We drove to a restaurant in the evening. The residential area it was situated in wasn't particularly pleasant. Probably would look elsewhere on Lago Maggiore next time.
Excellent food and staff very accommodating. Comfortable room.
The staff gentleman of the breakfest sallon. He is available to give you good informations. Thank you, they were precious! The staff gentleman by night was very hepfull too. The place, Suna in Verbania is very uggly. You can´t even imagine you are near Lago Maggiore. The staff lady on our arrival was very unkind, no wellcoming smile, protested about our citizen cards, didn´'t give us a city plan, didn't ask if we need any kind of information.
The rooms were good. The location excellent. Nice to have free parking. The restaurant was fair. Breakfast was fair.
The staff were very helpful and the food was very good. we booked bed and breakfast but ended up eating dinner every night. We should have booked half board. The gymn was not really a gym, just a cycling machine and a couple of weights.
Close enough to airport and walking distance to train
The room was confortable and the food was pleasant. Receptionists, particulary one woman who was mostly on duty , tended to be rather surly and gave basic information I asked for in a grudging and unfriendly manner. One man was helpful and efficient, but with a very brisk manner. The efficient but more relaxed friendly manner that I have experienced in most other hotels would have been appreciated .
pretty room, lovely hotel. very clean, nice bathroom - a perfect hotel for the town it's in. breakfast was not included so we paid €6 extra for it. while bread was fresh, we thought it was a very small breakfast compared to other hotels we stayed in in Italy.
Great location with wide variety of shops and restaurants. Very close to the lake, with beautiful views. Spotless, comfortable, and well designed room. Friendly and helpful staff. A bit difficult to find; no parking on site(only 5 min walk)
The hotel has smart, modern decor and furnishings, with good-sized rooms. It is well-located, in a restored area in the historic centre of Intra I would however single out the (small) staff as being particularly pleasant and helpful. It is necessary to use public car parks some distance from the hotel.
The location was right in the center of the town. We walks to everything. The manager was very heipful on advise for restaurants and attractions. There is no parking at the hotel but within about 5 blocks.
the hotel is in the heart of Verbania,absolutely close to the city-centre,hotel is in an old traditional building but perfectly renovated with modern art furniture:well-furnished and big apartement,well-equipped,very clear,the staff was very kind and flexible so it"s worth the money!!!
Great location, big room, good breakfast. Our room was very cold. Noise coming from outside during the night (maybe the boiler but given the cold in the room it looked like it wasn't actually working).
Excellent room, spacious and comfortable Staff was limited, perhaps because off season?
Conveniently located on our way to Cote Azure
Lovely setting, location and view. Large comfortable room though very basic. Basic services. Satelite TV unavailable... wanted to watch important football match... aarrgh! Bathroom very dated... no shower curtain causing mess. Window roller blind requ'd attention and kept falling down. Hotel though recently decorated still requires some updating and general maintenance.
Nice location right by the lake. Excellent wifi signal in the room. One of the best as in the last 5 weeks I have stayed in numerous hotels offering free wifi in the rooms when the signal was so weak you couldn't connect. Very quiet in the hotel as it was off season. Free parking right outside the hotel easy to find. Not sure what it would be like in the busy season to find a park. Nice large rooms with large bathroom. Shower is over the bath ( which is ok) but shower has no curtain so lots of water goes on the floor.
perfect location and wide room
Large room perfect for family of 4, fantastic view across lake. Staff very welcoming and helpful. Breakfast was adequate, but minimal and coffee, considering it is Italy was awful!
Great Position, comfort and freindly staff.
The staff were friendly & flexiable. The breakfast was great and the location was Excellent. The family rooms have great space!! Air Conditioning did not work. It was not listed as a feature in the website or our booking, but we would have liked it for an hour before retiring.
Good location, nice big rooms, well equipped, excellent view over the lake They have a strange policy to close the heating system during the night so it was a little chilly. Also the breakfast was as expected: few choices, some fleas in the orange juice
We didn't like anything, especially the cockroach in our bedroom. The decor was dirty and out dated, the balcony was falling to bits, when I stepped out of the shower or used the toilet anybody on the lake could have looked into the bathroom as there wasn't a curtain or blind at the window! The man who served breakfast was downright rude and ignorant!
the view was amazing and very close to the town of Laveno, the room was pleasant and clean.
Location simply cannot be beat! Hotel beautifully located on shorefront Lake Maggiore, and within short walk Laveno town center and waterfront. Stayed here for a weekend amidst business trip. Had a fantastic break, definitely made the right choice place to stay. Junior suite is spacious room with balcony above the lake. Owners helpful and friendly to someone who is not good at italian language. The dinners are excellent! Great chef, great fresh local fare and seafood. Had an all-round wonderful and peaceful weekend. Not something I did not like: but my response to other reviewers that indicated the rooms are small. Standard rooms do look small (simple standard european basic rooms). However, the Junior Suites are very spacious, comfortable, most have balconies, and, they only cost a few more euro... Do youself a favor, book ahead, and get a junior suite.
Apart from slight difficulties with the Internet our stay was really enjoyable. I will remember the sound of waves and beautiful veiw from the window. All lake destinations and attractions are easilly accessable, espetially if you travel with a car. Friendly staff, atmospheric restaurant Some difficulties with the Internet link. After the refurbishment of the upper terrace it's going to look nicer, now it spoils the first impression.
Upgraded to a junior suire Poor breakfasts and extremely slow service at dinner.Inconvenient parking.
Perfect location!!! Just cross the road - and you are on the beach. The beach itself is small and cozy, with grass, you get sunbeds and an umbrella. The lake is amazing. Nice villages very near, 5-10 minutes with the car. We were prepared, that the furniture is quite basic and that we have a sofa instead of a bed. But we were not prepared to mold, bad smell from the bathroom and the refrigerator, stains on the sheets... The sofa is too short if you are more than 180 CM. The mattress is very thin, we got back ache from it. Breakfast is more than basic, you have to wait to the waiters for a long time, the tablecloth was dirty.
Actually it was a really bad choice. No value for this money! Since when is a double bad a couch? For welcome I got a piece of paper in their mailbox, where was my key .....
Great beach for swimming and relaxing. Brilliant view of the lake. Clean and tidy rooms. Kitchen facitilite were good however I would recommend taking dis liquid and soap for the bathroom as these were not supplied. The apartment was advertised as a two bedroom apartment however on arrival it was actually one bedroom with a pull down sofa and a singe bed that folded down, so even though the apartment was advertised to hold 5-6 people it wasquite tight with 5.
Lots to see and close to quaint villages along the lake. Beautiful setting with spectacular views. Friendly staff and fantastic value for money.
A very nice place. The owner was extremely nice, smiling and doing everything to make our stay comfortable. The grass field at the lake was beautifully kept and the small beach great for children 4 years and up. If you have smaller children I wouldn´t recommend the place, since they could fall of the grass field and into the lake. Spectacular views from the appartments that are nice and well kept. Great little beachbar with sallads, pizza, drinks, icecream etc. We rented a motorboat for some hours and had a fantastic ride on the lake. Great place - really! The street separating the hotel from the beach is quite busy even during the night, which creates a lot of noise, making it hard to sleep. This is really the only bad thing to say, but also the archielles heal of the hotel.
Location was nice right next to lake Maggiore. Prices were reasonable and staff helpful. There is a road going next to beach which you need to cross if you want to get to the beach or cafe. Bed was just a cheap sofa, which would have been fine if it hasn't been so short. I'm 183cm and had to hang my feet long over the bed and still my pillow kept dropping to floor few times a night.
This was our second visit and we were not disappointed by chosing to return. We would choose to stay there again when we return to the area.
the view was breathtaking and the staff was very welcoming
Very friendly staff always ready to help. nice facility. no
Nice people, clean, comfortable room. Quiet (at least in mid October). Wonderful view of lake. Ate one dinner there -- dining room staff seemed rather inexperienced and distracted. Breakfast was separate for 10 euros; didn't try it. TV channel selection very limited, only CNN in English (but there seemed to be some sort of "premium" option.)
We loved the location and our room was very large, quite basic, with 3 large aspect windows + balcony with unbelievable views and overlooking the ferry terminal. The only thing we were unhappy about was that the beds and pillows were very hard so it was difficult to sleep.
Right next to Lake Maggiore
Excellent location, good air con Parking difficult to find
We have got an upgrade and lived in Pallanza hotel, which is just 50 meters from Belveder and managed by the same team. The hotel is very nice. It's pretty hard to find a parking place even in the low season- in the evening all free parking are taken by the visitors of the restaurants and bars
Nice location on the promenade. Friendly staff.
new, clean rooms no minibar
This was our first trip to Italy and only for 2 days (while on holiday in Switzerland) but the hotel San Gottardo was easy to find, excellent quality and very centrally located, the staff were very helpful, friendly and spoke good english. Our room was spotlessly clean and had a lovely view of the lake. We chose to eat at a resturant down the road because we wanted to experiance as much of Italy as we could in our 2 days but the food in the hotel looked very good. I would recommend this hotel to every one and hope to stay there again for a longer holiday in Italy.
Very nice location, recently renovated structure, warm and helpful reception.
Room was large with nice lake view, good bathroom, and very convenient for ferry. Free parking is easy to get. The Pallanza part of Verbania is more peaceful and family oriented than is the Intra part. Lack of comfortable chair(s) in such a large room was a bit hard to understand. Play area for children right in front of hotel (too much noise in afternoons).
What I expect from a hotel that it should be. Every thing was good.
My room with a view onto the lake, islands and mountains in the background. The staff were all very friendly and polite and were encouraging when I spoke in Italian. The bed was not very comfortable and the pillow were like a rock.
Very friendly and helpful staff
Excellent room, view and location, immediately opposite the ferry terminal. Parking is free outside the hotel (if you're patient), or there is hotel parking for a charge. The hotel is newly refurbished and the rooms are large and elegantly furnished. The staff couldn't have been more helpful. We will definitely return.
Helpful and friendly staff our room was changed as soon as we had problems with air conditioning clean room with good view of lake The only negative thing was the restaurant. No prices listed. Food was expensive for quality and presentation. We paid 35 Euros a head plus wine for food which wasn't worthy of a canteen never mind a 4 star hotel. Cibo di scarsa qualitã . Non consiglio nessuno di mangiare qui.
Proximity of hotel to island ferry, helpful and friendly staff Noisy air conditioning unit from building next door. Only affects rooms on western side of hotel
Friendly service and beautiful room.
The room was perfect. It was a penthouse room with a private terrace. I suspect some of the other rooms might not be so nice since the renovation process seems to be taking a long time. Althought he room had been renovated, the bathroom could have been done better. The plumbing clearly was not on the agenda so the shower was pretty poor. Nevertheless, it all worked and was clean. Some of the staff were not as polite or friendly as you might expect from this quality of hotel. I suspect the training is at fault here - they should know the difference between professional and perfunctory.
We found the dinner menu lacking in vegetables
Lovely grounds and building. Staff was friendly. Spa was disappointing as there was only one service person available during high season.
Very little We chose a standard double in this supposedly "Luxury Hotel" and paid extra for a lakeside view, what we got was a very small room that could be compared to a cheap B&B that was about 5 years overdue for an upgrade with poor quality fixtures, mouldy shower with a dribble from the shower head etc. Also to get the "lakeside view" we had to go and stand out on the tiny balcony. When we complained we were moved to a marginally better room with no apology. I imagine that there must be a huge difference between classic and superior rooms. We were also above the function room with all of the noise of a wedding disco going on until 1230.
The hotel is beautifully located at the lake. Impressive building. Our room was relatively small and not properly cleaned. Not all the food and juices were fresh at breakfast. A little overdone to ask extra for an omelet. High prices for a rather old fashioned hotel.
Not impressive from the exterior, but very nice indeed once inside. Well laid out with everything in excellent condition and spotlessly clean. Our room was particularly nice and suited my wife who is wheelchair bound.Large lobby and bar areas made it easy to meet our friends and plan our trips. The reception and concierge services were very good. No!
2nd visit still excelentl
Staff hospitality and location of hotel Food in the evening was a little over the top with no alternative. Wine ordered was that given (wrong year).
restaurant is outstanding, the view from the room at the lake is superb, the great atmosphere in the building
comfort, relaxing environment, helpfulness of staff
Very nice and helpful staff. A room with terrace, which is fully face the beautiful lake. And you can enjoy the breakfast in the restaurant with fantastic view. It's a little hard to move the luggage into the room in floor 2.
This lovely little lakeside hotel is chef owned with a well appointed restaurant, which offers great resident meal deals. The staff could not be more helpful, and willingly attend to every need in a friendly and informal way, The lake view room was exactly that, with a balcony over the small harbour.
Ideally located, directly at the lake, very pretty and charming. The room may not be perfect (furniture) but perfectly adequat and certainly not worse than most other 2-star hotels in the mediteranean. Rooms 2-5 are on the side of the building, but the sea is easily visible by turning your head, Room 6 is the one with the full view. All rooms we saw had a cute little balcony. The breakfast is absolutely fine, again, by mediteranean standards. Hot drink, juice, bread, jam, ham & cheese, joghurt. Staff is very friendly. Dinner would have been 15 Euros per person, but we had other plans. Considering the excellent location I think the hotel offers a pretty good deal. Easy parking. Everything was fine.
Loved our balcony view of the lake and the Alps beyond. A great place to watch the sunset. Excellent inexpensive gourmet dinner both nights. Wonderful breakfast including nice proscuitto & croissants. Staff spoke excellent English and were very helpful & accomodating.
Super view of Lago Maggiore from the room. Excellent helpful staff fluent in various languages. Perfect and clean rooms. Super breakfast on terrasse overlooking the lake. Absolutely recommendable!!!!
Closeness to the lake Nothing to dislike about the hotel
Wireless network would have been nice.
Staff were delightful - warm, helpful, genuinely friendly. Airconditioning didn't work properly and "laundry facilities" were a laundry service (expensive and unsuitable for our time requirements) rather than washing machine.
Beautifully situated by Lake Maggiore centrally in Pallanza with lovely lake view and plenty of choice of restaurants very nearby - peaceful and quiet. No safe in the room and little information about the hotel services in the room.
Outstanding service - friendly and welcoming. An attractive well maintained building with character in a superb location - views of the lake and surrounding mountains were unimpeded by lakeside traffic found in other parts of Laker Maggiore. The room was over-heated. This was rectified after it was brought to the attention of staff.
Love the view from the bedroom, the location and the little village of Pallanze Did not like the fact that the airconditioner is put off in the middle of the night.
The hotel was lovely, staff very helpful and pleasant. Beautiful views of Lake Maggiore and you are right by the lakeside once you have crossed the road. The breakfast was too expensive for what it was.
Visited the islands on the lake The facilities (or lack of)
Very polite staff
Charming hotel, friendly staff, gorgeous view and excellent location--just steps from restaurants and the ferry landing. Beds and pillows were firmer than we are used to, but we learned on checking out that if we requested they'd change the pillows and even the mattress. Staff very eager to please--rare in Europe.