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Dining Room Room was not cleaned after first night. Had to go to reception to get a change of towels
We have been expecting some extra bed for our child, but what we've got was more like two rooms apartment, with TV in each room, possibility to boil water (option very useful for baby food preparation). City center was also at very short distance and the place was quiet. Car parking by the hotel is paid. Nothing special in that, but you still must consider having small extra expense.
Room & breakfast
Hotel staff and restaurant.
The staff were most helpful, spoke English, great choice of breakfast. Standard of cleanliness second to none. I have stayed there 3 times and I will certainly return. Nothing
The room was very big. Only one computer could be connected to the Ethernet network, so we had to bring our own Wifi router to connect 2 computers. Also, there were very few electricity sockets, which, however, was easily remedied by using an extension chord from the huge pile they have at the reception. Seems like we were not the only guests needing to plug in several plugs.
Both the bathroom and bedroom were new, and of a good standard. Both rooms were very light and quite large. A covenient location for the centre of the city. The restaurant especially dinner was of a poor standard with the cooked vegetables being completely cold. The service could be more customer friendly.
Clean, good food, smoking rooms available No tea, coffee facilities in room
Nice accomodation, modern hotel, good price, walking distance to Stare Miasto and shopping No a/c so could get hot in the room, loud noises from outside starting around 6 in the morning
an upgrade to a suite
Very helpful friendly staff - an excellent location across the road from the old town - good restaurant in the hotel
A beautiful brand new hotel. I was told to be the first customer. It’s quite a big hotel with nice rooms and a luxurious atmosphere. Breakfast was complete and very good. The hotel is close to the city center.
very clean, comfortable and quiet room, close to the centre
Brand new hotel, good location, friendly englishspeaking staff. Very clean everywhere. Good value for money. Guarded parking.Would Not really, but a safe in the room would be nice.
The rooms were beautifully decorated and the staff exstremely helpful. Dinner was very good in terms of quality. Very convenient for the old town of Olsztyn The fact that there was no air conditioning anywhere in the hotel. Given that the daily temperature was 34 and night time 28, it made the stay somehwat uncomfortable. The hotel did provide a fan at our request
Very nice hotel for the price. Helpful and polite personnel. Breakfast was good. There was also free parking places, extra of the private parking area. Location is very near to Olsztyn center. :)
Location, location, location. Taxis as well as public transportation within a short walk. Very clean and friendly hotel. Very good continental breakfast. The hotel lacks facilities such as a gym but parks are nearby for the outdoorsy types. TV in the room gave us some trouble and could be updated in both size and set up/hook up.
Large room, beautiful interiors everywhere in the hotel, very friendly staff and excellent food at the hotel restaurant. Also the breakfast was among the best we've had. Good location, also for those who are traveling with pets.
Brand new hotel, good breakfast, friendly staff.
a well run & efficient hotel They need a better bar area, we had driven 480 kms & were looking to relax in a nice bar
The eagerness of the staff to help out was evident at all times. I felt welcomed and valued. The food was exceptionally good.
It is very quiet and beautiful. The rooms are very clean. and the services the hotel offers makes everything easy since everything is far from the place the people working on restaurant are a little bit rude and need to speak more english
It was a really nice hotel placed in the countryside with beautiful surroundings. The restaurant offered high class food both at dinner and at breakfast. We enjoyed our staying very much.
staff was nice and polite, the rooms were clean we couldn't find all the things mentioned on the booking .com
I like lot that this hotel has good sound isolation, very big rooms and free parking! Free access to water relaxation center! In bath was no soap, just shower gel!
Staff was very friendly. Good breakfast. Also dinner was good. Could be more dishes from polish kitchen.
Everything was ok.
Best things in the hotel is food and spa.Rooms are also very clean and comfortable.Staff hotel very nice to peaples When I've asked reception staff '' how could I find a beach or any different interesting places '' I haven't got any realy answers.I think that staff of four stars hotel must know things like that.I think they should have any brochures for tourist.I don't complain about staff just say what they should know.
the hotel atmosphere, comfort, good staff, good breakfast and design more TV channels please
Nice design, swimming pool
Great location, wonderful view to the lake from the terrace - also at night, modern design, nice food, extremely friendly staff The building is made of concrete and therefore not very sound-proof, sun chairs weight a ton, umbrellas should be replaced
The wait staff in the restaurant area were excellent.
Beautiful location. Fantastic food, ambiance and friendly, helpfull staff. a destination we will visit more often. Its has such a calm and restful atmosphere.
We loved the location right at the lake, the decor outside is nice too. The rooms with lake view are beautiful. We tried the food there and it was great. East side rooms are not worth the money. No aircondition. A lot of spiders around the hotel - maybe beacuse of the poor cleaning service.
Lovely setting right on the lake, peaceful, serene surroundings, food at the restaurant was excellent, service was great and the rooms were nicely, simply decorated. Bed was a bit on the small side, that's the worst I can say.
Very good hotel
Price is too high for this hotel.
Location-close to road to Warsaw. Air conditioning in rooms
The provision of secure and convenient car parking and the excellent dinner menu in the restaurant. No.
the stuff is friendly and nice too for away from central
location and attetude towards dogs
Quiet beautiful place and wonderful lake for swimming. Puffet breakfast was good. No air-condtioning.
Very comfortable quiet hotel with a good breakfast and big car park. The large garden leads down to a lake with a swimming area.
Location on the beautiful lake and its quite surrounding. Also a large selection of tasty dishes served. In present hot summer it lacked air conditioning in the rooms.
The peacefulness of the surroundings, the possibility to rent boats and other gear for use on the lake, the multitude of attractions including the possibility to rent bikes, engage in various water activities, play pool, swim... The surrounding area is extremely beautiful. The tables and chairs placed at the lake were covered in cobwebs. It would have been nice if someone from the staff cleaned these from time to time. There was a wedding taking place during the weekend of our stay. It would have been preferable if we were informed about this earlier on (for example when booking the hotel) as some facilities were unavailable to regular guests.
Very nice hotel, good facilities, nice pool and spa. Good price / value ratio. No king size beds (only twins).
Nice room... Nice pool... Nice area... N/a
The big indoor-pool was great! Breakfast was also really good and offered a large choice. Nice location next to a lake, possibilities to make a boat trip or to play beach-volleyball. There were no curtains or blinds on our bathroom window, so everybody could see perfectly in. We told the reception about it, but they could not help us. They offered another room, but one without air conditioning, so we refused that. Some of the lockers in the pool area were broken and could not be used. Parking is not included in the price.
nice entrance. The food was ok. when reception is on the phone and you want to pay your room, you have to wait very very long! 2. The corridor from the rooms to the restaurant. Bad quality. When groups are having breakfast, it is very noisy in the restaurant because they mix individuals with groups. Not attractive!
Excellent food and drink, friendly service, good facitlities. Breaksfast was superb - except for the jam, which tasted industrial and was packed in plastic (not what you would expect at a hotel of this caliber). The foremost drawback for a hotel of this quality was the absence of a lift and then no porters to help with luggage up two flights of stairs (one or the other is necessary - preferably the lift). More attention needed to the nearly idyllic lakeside beach - drainage pipes shold be covered - with a wooden quay, say. More sand should be added and kept really clean.
the view, the pool the price is only good off-season
A nice villa with the garden, unusual dining room.
Beautiful building and interior. Very clean. Super restaurant, we had a dinner on gourmet level. Everything was fine.
Very good breakfast!
Nice room, big, and the building was beautiful. As mentioned in other reviews, the hotel seems to be a favourite location for wedding (anniversary) parties, so it was very noisy. The noise ended at midnight so it wasn't robbing me of too much sleep, but it would be nice if other hotel guests could be taken into consideration. Otherwise OK.
Quiet hotel, in old-style building, good value for such money.
its clean too far from city by walking
The location, parking Breakfast, room
Well located, clean hotel. Very helpful and friendly service staff, good breakfast included. Quiet, off street parking. Nothing special, but it was a good base for seeing Olsztyn. Thank you.