Accessibility and suitability
Services and conveniences
Parking and transportation
Cons:I know it's a cheap hotel. So I wasn't surprised when the towels were stained, the shampoo and conditioner was missing from the bathroom and the pillows were lumpy. That's fine. Within what I would expect from a cheap hotel. What I was really upset about was the complete lack of customer service skills from the man at the front desk on Saturday afternoon. The toilet was not flushing properly and we were on our way out the door for a wedding. We called the front desk on our way out to alert them (around 3:30p) and he told me his housekeepers had already gone home. We requested to be moved to another room if they were unable to fix the toilet. He said they were fully booked but he had a plunger at the front whenever we were ready to use it. part of what I expect to pay for in a hotel is customer service. When something is wrong, they should be responsible for fixing it. But instead, the expectation was that we as the guests fix it instead. Totally unacceptable. I will never choose ramada again.
Cons:Not all the lights worked.
Cons:The cleaning person grossly over did it with the antiseptic. There was no cross ventilation and no fresh air from the noisy A/C. We gagged all night.
|Check in anytime after 3:00 PM, check out anytime before 11:00 AM|
|Cancellation/prepayment policies vary by room type and provider.|
Econo Lodge is located at 360 Leavesley Road, 1 miles from the center of Gilroy. Gilroy Premium Outlets is the closest landmark to Econo Lodge.
Check-in time is 3:00 PM and check-out time is 11:00 AM at Econo Lodge.
Yes, Econo Lodge offers free Wi-Fi.
Yes, Econo Lodge offers free parking.
No, Econo Lodge does not offer free airport shuttle service.
Econo Lodge is 30.7 miles from San Jose. Econo Lodge is 33.4 miles from Monterey Regional.
Yes, Econo Lodge has a pool onsite.