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Extraordinary courtesy and service. Meals were excellent. Bathtub needed service.
The suite was absolutely beautiful. Very spacious and well furnished. A lot of original art. The evening meals were wonderful. Our server was so gracious. We told him to bring us whatever food he would enjoy eating. He did not disappoint. Reception was very helpful. Given the hotel is rather remote, I was pleasantly surprised with the level of English the staff spoke. A wonderful surprise at the end of a three week trip. I thought it odd that the big screen TV in the dining room was on every evening as if it was our entertainment.
I liked the staff. The arrange a driver and he he helped us located records of my great grandfather and greatgreat grandfather that we never new about. The owere even drove us to dinner at another hotel and arranged the menu for us. All the recommendations were great. Staff was good in English. Our driver even took us out to lunch and we got to met his wife. I can't say enough good things. Wonderful people wonderful hotel.
That is was located near the center of town.
The parking location, the staff and its location. no dinning facilities accept for breakfest.
helpful curteous staff, there english was good, we got in late and they made us feel welcome, made sure our needs were met, rrom and facilities first rate and cost most reasonable, we were hurried or harassed after meals or check out
Very friendly and helpful staff, centrally located and good parking facilities
Extremely comfortable hotel with a very friendly and helpful staff.
This hotel was great in many ways the staff were superb the facilities were ideal and the food as good as we had ever had the owners were hands on and they were fantastic hosts it was also a great base for discovering the abruzzo region
The best thing about staying at Hotel Santacroce Meeting was that it was like staying with family.The owners of the hotel could not be anymore accomodating.The entire staff was very pleasent and friendly ,especially Francesco.I would highly recommend this hotel to family and friends.The food at this hotel was fantasic!!!!!! The rooms were very clean and spacious.I cannot say enough about the staff ,everyone from the front desk to the people who made sure our room was clean and tidy every day.The pool area was were my my wife and I spent most of our time.It was a good size inground pool which had jacuzzi jets .The pool surrondings were gorgeous. There were tables surrounding the pool with very large umbrellas and tables.thank-you del casoni none
Pleasant relaxing atmosphere, view of mountains, very polite and courteous staff Dining room offered very good Dinner menu and variety of wines 10 minute drive to Sulmona, where they also have a Luxury Hotel, Pool area and grounds were very picturesque, especially in the evening with the lighting
The staff was good, accomodating and friendly. Parking was good. Location close to city and highway. Room view was excellent. Hotel was clean. The air conditioning didn't work. The room temperature was 30 degrees celsius and very unconfortable. The hotel did supply fan when requested.
Extremely hard mattresses!
large room, views of the mountain breakfast, general facilities
Attractive & well-landscaped facility in an industrial area. Very comfortable and good value. The 2 English-speaking hotel staffers at Santa Croce and it's sister facility, Hotel Orbis (spelling?), near downtown Sulmona were very helpful to us. The industrial location was an odd placement of this nice hotel. Bit of an oasis in an unattractive location. We thought we were in the wrong place until we saw the sign. The address made it unable to find on Mapquest. We found it through the highway signage on ss17.
Settings and location
Staff was very accommodating, food was good, surroundings were well kept and clean. The view of the mountains was spectacular. We would definitely go back.
Beautiful place, beautiful views, pleasant staff For those who wish to visit Sulmona, and arrive by public transport (I arrived by train), it is a bit too far from Sulmona to walk
I was there in low season so I cannot say so much Poor breakfast, hope only cause is low season
This is a very serviceable hotel/resort. Our room was spacious, clean and functional without being luxurious. The breakfast was poor. Overall the price at Euro 67 was just acceptable, but felt on the up side in comparison with other better hotels elswhere. The exterior is unprepossessing and the interior rather gloomy. For a hotel in a location for walkers one would have expected maps and other detailed information to be available or for sale. One map pinned to the notice board felt inadequate.
Good facilities with an excellent restaurant, which was obviously popular with the locals. Our waiter suggested and provided for us an excellent meal for our final night in Italy. Future visitors should not be put off by the position next to a major road since facilities are sey well-back and with plenty of space. The modern decor in the main building was very interesting.
Comfortable, traditional style but with modern facilities. Central location. The log fire and bar were particularly welcoming on a cold evening. The female staff should be careful about holding loud arguments and extended telephone converstions in public. The breakfast could have been a bit better for a hotel a this price.
The front desk staff were extremely helpful and unfailingly courteous. The hotel was pleasant and quite quiet despite being on a busy street. My sons were assisted with using the internet, and treated courteously despite being children. We did not have to make requests on their behalf; this was much appreciated. Breakfast was excellent. Hotel Lory represented very good value for money overall The only down side was an ongoing battle to obtain sufficient large towels and toilet paper. Shower cubicles were very small and a little slippery. Car park was often overfull. Tea and coffee making facilcites in the room would have been appreciated.
A very friendly atmosphere from the personel and very good food both at the lunch and dinner
Owner/staff very courteous and helpful; parking Internet access spotty - no printer for guests
Extremely helpful and friendly staff.
Central to what i needed and on site car parking. Front counter staff very helpful. Wi-fi only in foyer and not in rooms.
the breakfast no
Calm relaxing location. Easy access. Warm friendly owners/staff, however we were the only guests the night we stayed.
View was spectacular. Room very clean, breakfast very good. Quiet and restful. No tea/coffee making facilities but I believe this is typical of all continental hotels
the location nothing