Overview

Extended Stay America - Richmond - Innsbrook

10060 West Broad St, Glen Allen, VA 23060, United States
+1 804 747 0840

$71+

Overall guest ratings

6.8/10 Good
Based on 302 reviews

Review highlights

  • 7.7
  • 5.0
  • 4.6
  • 4.5

Good to know

  • Spacious rooms

Nearby

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    About

    When visiting Glen Allen, Extended Stay America - Richmond - Innsbrook is a great choice to consider. For a bit of exercise, you can visit the fitness center or go for a swim in the seasonal outdoor pool. Conveniences like kitchens are in all apartments, along with flat-screen TVs and free WiFi.

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    Amenities

    • Complimentary breakfast
    • Fitness center
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for Disabled Guests
    • Internet
    • No smoking
    • Air-conditioned
    • Free parking
    • Laundry facilities
    • Kitchen/Kitchenette
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    Reviews

    Guest reviews

    Overall Rating

    6.6 Good
    Based on 285 reviews
    • 7.7 "Good location."
    • 5.0 "Service is ok."
      4.3 "57% indicated the reception staff was not good."
      1.3 "87% thought the service was unprofessional."
      4.6 "Bad housekeeping, according to 54%."
    • 4.6 "Breakfast is below average."
    • 4.5 "Rooms are not good."
      3.6 "64% said rooms were dirty."
      3.2 "68% didn't like the uncomfortable beds."
      0.8 "92% thought they were poorly maintained."
      3.7 "63% complained about the bathroom."
      2.1 "79% found problems with the furniture."
      4.2 "58% said the bathroom was dirty."
      0.0 "Air conditioning was criticized by 100%."
      1.1 "For 89%, the rooms looked old."
      2.1 "79% thought the tv was sub-standard."
    • 3.7 "Not very clean."
      3.6 "64% said rooms were dirty."
      4.2 "58% thought it was rather dirty."
      4.2 "58% said the bathroom was dirty."
    • 2.4 "Disappointing internet connection."
      0.7 "93% said the wifi quality was bad."

    Overall Rating

    7.2 Good
    Based on 57 reviews
    • 7.8 "Good location."
    • 5.1 "Service is ok."
    • 5.0 "Average comfort."
    • 4.7 "Rooms are not good."
      3.5 "65% said rooms were dirty."
    • 3.6 "Not very clean."
      3.5 "65% said rooms were dirty."

    Overall Rating

    5.8 Okay
    Based on 131 reviews
    • 8.0 "Location is great."
    • 4.7 "Service is below average."
      3.9 "61% indicated the reception staff was not good."
    • 3.8 "Rooms are not good."
      2.7 "73% didn't like the uncomfortable beds."
      3.5 "65% said rooms were dirty."
    • 3.8 "Not very comfortable."
      2.7 "73% didn't like the uncomfortable beds."
    • 3.5 "Not very clean."
      3.5 "65% said rooms were dirty."
    • 2.3 "Horrible vibe."

    Overall Rating

    6.8 Good
    Based on 48 reviews
    • 4.8 "Service is below average."
    • 4.2 "Rooms are not good."
      4.7 "53% were unsatisfied with the kitchenette."
      2.1 "79% found problems with the furniture."

    Overall Rating

    7.9 Good
    Based on 48 reviews
    • 7.9 "Good location."
    • 5.2 "Service is ok."
    • 5.2 "Average comfort."
    • 4.8 "Rooms are not good."
      4.0 "60% said rooms were dirty."
    • 4.1 "Not very clean."
      4.0 "60% said rooms were dirty."
    Good to know
    "Spacious rooms"
    data provided by TrustYou

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