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It may take a bit to get out to the B&B, but if you are looking for someplace to relax and feel at home in nature this is the perfect place! If we would have known how much we would fall in love with this place we would have booked a longer stay! The drive is a little perilous to get out there and back -but it's worth it!
the spa the older part of the hotel is shabby, and the bathrooms not very nice
A good location and base for touring this very scenic part of Ireland combined with excellent rooms and hotel facilities. Nothing we didn't like about the hotel. We will use this hotel again.
The room was very nice and comfortable, hotel staff very helpful. We stayed there for a wedding reception of my sister-in-law. The whole event has been organised perfectly, the wedding reception room was decorated in a very nice style and the food was excellent together with very efficient serving staff.
central location to town friendliness & helpfulness of staff & hotel itself is very nice & good leisure centre
The bedroom was spacious, modern and clean and the hotel in general was very pleasant. It is very close to the town where there are lots of very nice pubs and restaurants. I didn't like the dining room, it was like a function room. It was obvious that the hotel caters mainly for tours in this case, I think a smaller dining room would be more appropriate for non tour guests.
we enjoyed our stay had a spa treatment and really enjoyed the break my spa treatment
If you stay in this hotel be sure to go for the fabulous buffet breakfast. The range on offer was terrific.
rooms were large enough for 2 adults and 3 children. the pool is spacious witha great kiddies area.
Convenient for the Town Centre Breakfast Buffet not replenished after Coach Tours had eaten. Current bulding on site.
Restaurant. Food was a very high standard. Leisure facilities.excellant Towels could have been bigger.
The relaxed atmosphere and the magnificent surroundings. We felt we were in another world which was peaceful and beautiful. Highly recommend. The excellent low-key service contributed to this otherworld feeling.
The scenery was amazing and the food was excellent. Also enjoyed the lodge which was very comfortable and spacious. Couldn't say I disliked anything about our stay and would certainly go back again!.
Apartment facilities very good and great value for money
the relaxed ambiance and the magnific SPA and Pool area the entertainment in the bar was terrible
The grounds are amazing. The free boat ride is a lovely touch and the music in the bar in the evening was lovely. The spa was lovely.
Ambience and location Needs more lifts installed
We enjoyed a very relaxing family break surrounded by beautiful grounds and it was a perfect location for touring around Kerry. The pool closing time 5pm for children under 16yrs was too restrictive for our older children 11 13 and 15 yrs. It meant after a day touring the area they were home at 6pm and unable to use pool. Unpopular decision on part of hotel.
Charming old world hotel, excellent spa, fantastic walks
Room was very small and in need of some refurbishment. Also water was cut off (not the hotels fault) for most of the first day of our stay
I loved the accomadation of the lodges.There were 5 of us and yet we did not feel cramped at all.The wooded walks all around the hotel were very well laid out and the children adored going on these adventures! I didn't like the fact that the bar menu closes at 6pm.Also when we did get room service we had to walk to collet the food from the lodges which on a rainy night wasn't that pleasant.
The rooms were spacious and comfortable, with a beautiful view. The bed was comfortable and the house staff most agreeable. Apart from the guestrooms, there is no apparent place for relaxing or reading. The open plan of the foyer is pleasant for the visitor, but it does not make for generating any atmosphere of comfort for the resident guest.
food excellent no
The location on the ring of Kerry is fantastic. Fact that hotel is within walking distance of village also a plus. Great sense of space in the hotel rooms.
Hotel was clean, staff very helpful.
the staff were exceptionally helpful and cheerful
The hotel was fabulous, the staff were very friendly and courteous, the food choice and standard were terrific and the rooms were of a very high standard.
A very relaxed atmosphere in the hotel. Staff very friendly and helpful --- nothing was a problem.Loved the walks around the Hotel and loved the views from our bedroom--- view of the lake and mountains. Would love to see a swimming pool in the Hotel,
first class food rooms elevators staff. Ideal base for touring Kenmare and Bantry bays and peninsulas
The quality and attention to detail from the courtesy biscuits to the luxurious bed linen
fantastic lovely place to stay very convenient to village
Slightly disappointed given its reputation .....appears to be slightly complacent in terms of service and offer and living on past glories !!
I liked the rooms and the sound of the waterfall. Dining room very pleasant No
One of the most awesome hotels I've stayed in. Well worth it for a weekend break but almost wasted if it's only for one night.
Charming hotel - very comfortable and staff were helpful andfriendly My husband said the spa facilities were excellent, and very clean.
Check-in was very efficient. I'd requested a room with a view,as it was a special night away for my wife's bifthday, and we were upgraded. Staff were attentive, without being too obtrusive. A very pleasant stay, just what we wanted. Facilties were good, Pool area could do with a little freshening up.
Comfortable room. Tea/coffee making facilities for the room were available on request but when requested there were not any to be had - only 10 trays to whole hotel and they were all out. Not to be expected of a 5 star hotel. Had to go out and buy a kettle.
there was a mix up with my online booking (which was not really the hotels fault) nevertheless the hotel staff made me feel at ease and they were very generous to upgrade our stay when the booking got sorted. The staff really made the experience for me. i am fortunate enough in my work to stay in many hotels around the country, many have great amenities and are in great locations but few make you feel so welcome. Maybe from a functions point of view it might be a little short on parking spaces. However, that didn't effect me.
The staff where so helpful the settings are amazing it is a top class hotel. The price
The facilities were very nice. Full Irish breakfast in the morning was the perfect start to the day. Good location on the river just outside of town.
Little room for improvement in this pleasently located well appointed guest house. No bad points.
The attractiveness of the location; the quality of the breakfast choices; free use of internet
Cleanliness. Good location heating system was not working properly in the room.
Ideally situated for Puck Fair. Delia and Fergus, many thanks for a memorable stay, I am experiencing withdrawal symptoms' that can only be remedied by a return visit. Hope to see you soon.
The location was perfect for me as I needed to visit a nearby company. The owner was very accomodating as I needed to leave the B&B early, so she said she would serve me breakfast earlier than usual. She was really helpful & friendly. The room could have done with leaving the windows open to air it a bit. Otherwise, the B&B was excellent.
I liked everything about this place. The gardens around are beautifully designed and well kept. We were upgraded to a holiday house, which was a really nice suprice. These houses are very spacious and provide with a greater comfort than a B&B. We stayed there only one night, because our trip was fully planned, otherwise we would have extended our stay. We loved the breakfast. It was delicious. And the hosts are very nice people. You can feel they care about their guests.
great location only 3 min walk into town, we will definitely stay here again. the only thing was that on checking out we were charged a utilty bill of €10 per day that we didn't know about when we were making the booking. other than that everything was perfect.
Location was fabulous - beautiful, quaint Kenmare. We loved the pathway to the town center. We stayed in the lodges and found them to be clean, very spacious, modern, and had everything we needed. While we didn't have much contact with staff (other than check-in/out), and we did not eat in the restaurant, we loved our space in the lodge. I was also impressed that Kenmare Bay Hotel/Lodges are a green facility and practice recycling/conservation. It is so important for a small country like the Republic of Ireland, and the beautiful Kerry County and surrounding area to stay preserved and clean. Our place was peaceful, quiet, and exceeded our expectations! We loved surrounding Kenmare and found it a great town that had all we needed; shops, restaurants, pubs, music, and gorgeous scenery. Thank you for your hospitality! Nothing!
the fact that they were so modern and up to date with everything you need in a home from home when you have children
Lodges were very modern and clean and it was an ideal location to see Kenmare and the surrounding area. Only one quibble and that was when we were informed that the electricity was separate (understandable) but we were not giving any readings and so was a little surprised to be hit with an electricity bill for €30 when we we did not spend that much time in the lodge over the weekend.
Fantastic condo-like accomodations. Very spacious and well-equipped. Clean and comfortable. Great value for our group. No
The lodge we stayed in was only recently completed and is of a very high standard. I hope that the hotel invests in regular maintenance to ensure they remain so.
The family apartment was very nicely laid out, nicely decorated and very clean. I had to spend over 30 minutes inventorying all of the items in the apartment prior to checkout--this should not be necessary.
The lodges were very well presented and comfortable and only a 3 monute walk into the town. They were great value for money and would definately stay there again.
Spent 2 nights in the bay hotel lodge and loved it. was a fantastic break. will definatly return
Large units, well fitted out and quiet. Nice swimming pool (although be sure to bring adult swimming costumes as kids can't swim with out a parent in the pool. Great little town - leaves Killarney for dead!
The lodge was very pretty, but it certainly had not been properly inspected before we used it. The staff was helpful and responded very well. They also gave us a nice complimentary breakfast and a discount on our bill so the leaks and missing bathroom issues didn't seem so bad. The place is brand new, very beautiful and once the "newness" is worked out, it will be lovely. We had a severe bathroom leak at 11:00 at night. Also, we were unable to use two of the three bathrooms in the lodge. Sewage water came into the bathtub and shower when the toilet was flushed. Also, the panel on the dishwasher came right off in my hands and I was unable to put it back properly. The lodge was new and quite beautiful, but it had issues. I'm sure they will work out the "newness"
Friendly staff, great location.
Friendly staff. great room, food available on premise was excellant, Close to town centre & easy access Service at breakfast was slow & disinterested on both mornings we stayed.
Welcome at reception. Warmth and comfort of the room. Helpfulness of staff in recommending where to eat, where to visit.
Comfortable & big bed TV not great & no remote control provided
The decor was modern yet warm and cosy and the staff were extremely nice and friendly
Very helpful staff and great style.
A lovely contemporary hotel with polite and friendly staff, food was excellent
The Brook Lane Hotel was warm, comfortable, and welcoming. The staff were very helpful and engaging. They were genuinely interested in our comfort and interests.
Excellent staff, modern design, great food, comfy beds. No tea or coffee making facilities in the room, only a minor gripe.
Friendliness of staff. Amenities in room. Presentation of food. Outskirts of town. Room not well soundproofed - you could hear next door going to the toilet.
Room was very wonderful and spacious. Location was perfect, right in the middle of town. Breakfast was wonderful. Very welcoming of their guests. We loved our stay. Bar stayed open late for our group - excellent! The rate was a bit high for the off-season.
The staff was very kind
rooms were very big for the price bracket the air exhaust from kitchen made an awful noise, but did go off completely about 12:30AM
Right in the centre of town but surprisingly quiet ie: the best of both worlds. The staff were very nice and went out of their way to look after us. Food in both the bar/restaurant and breakfast room was good.
The friendliness of the staff and the beautiful modern accommodation
Staff were friendly and helpful. Lighting in the rooms is poor. Towels in the bathroom were a bit old and threadbare
Spacious, comfortable room, friendly and helpful staff. Great breakfast!
it's central location Parking is a bit dodgy
Excellant staff and owners. Great breakfasts. Wonderful town. Beds were not too comfortable. Shower and hot water difficult.
A great place to stay in the main street of a great town - don't miss it when you travel to Ireland.
Fair in allowing us to stay a last minute 2nd night for the same rate as our advanced booking... even during the Puck Festival. Windows were a little bit of a hassle to operate and the bathtub drained too slowly for showers. Wifi didn't work very well in our room.
The staff were very friendly (and Bobby the dog!) They were extremely helpful when asked for advice on local amenities and places of interest. The room was comfortable and spacious. There were several options available for breakfast - the cooked one was delicious. The surrounding views were lovely. TV channel options were very limited (not a problem for our one night stay, but may have been frustrating if we had stayed any longer.) The collapsible toilet seat nearly caused an incident (!), but the problem was reported and accepted with thanks.
No T V in the sitting room, just nice and quiet
Very nice rooms and kind staff.
Great breakfast, excellent value for money, very friendly service. Wonderful setting close to all Kerry has to offer - mountains, beach, lakes.
The staff were very obliging and allowed us to have breakfast before the designated time because we were going hillwalking
our host Keira was so pleasant and the location beautiful maybe have the heating on when we arrive as the rooms were cold
Nice location, good breakfast We stayed in a family room and had a tiny shower stall with "PowerShower" only. Try washing a two year old in that. Hotel doesn't understand family requirements. Hotel is completely "Tirolean" in atmosphere and decor. Does not reflect Ring of Kerry, Ireland. Beds were left unmade one day of two night stay. Many other properties in close vicinity of this property with better pricing.
Good but simple room, good bed. You can use the computer in a special room. Good breakfast. Private parking place. no coffee/tea on the room
our stay here was short but very enjoyable. Ciara the girl who looked after us was really kind and very helpful. a beautiful accomadation , spotlessly clean and lovely staff. one of the nicest we have stayed in.
Top class hotel. Highly recommended. Great value for the price
Service, helpfulness and friendliness of staff Nothing
The staff were great. Down to earth, very friendly and highly efficient. They were perfect. It may not fit the "feeling" of the beautiful hotel but a television would have been nice (there was motor racing I would have liked to watch). But, having said that, it was great being away from that completely as well.
Friendly proprieters, lovely view, relaxing.
the proprietor of the guesthouse was very kind and, the rooms comfortable and the location is beautiful.
Very friendly hostess who had time to chat and discuss the area.Very good breakfast in congenial surroundings. I would have prefered rea making facilities in the room.
Beautiful location overlooking a river & very peaceful. Owners very friendly & helpful. Breakfast very good & rooms very clean.
Nice view through woods to the sea. Good sized room. Friendly staff. Not cheap
We had reserved for 2 nights, and changed our plans so we cancelled the 2nd night. I was (fairly) charged a 15% cancellation fee, but it wasn't calculated correctly (I was overcharged, but let it go) and 3 days later I got an email notification that I'm being charged a "no-show" EUR 79 fee as well.
The room was excellent with a wonderful view to the river. The staff was superb and friendly. I highly recommend this place as a choice to visit the area (i.e. Ring of Kerry)
The welcome we got from the guesthouse staff we felt relaxed at at home
Absolutely quiet rooms, perfect cleanliness. Beautiful view to mountains and bay from our room. Lovely home-smoked salmon for breakfast.
Beautiful area and view, very nice rooms, friendly and helpful staff, excellent food.