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Convenient for the Town Centre Breakfast Buffet not replenished after Coach Tours had eaten. Current bulding on site.
A good location and base for touring this very scenic part of Ireland combined with excellent rooms and hotel facilities. Nothing we didn't like about the hotel. We will use this hotel again.
rooms were large enough for 2 adults and 3 children. the pool is spacious witha great kiddies area.
Restaurant. Food was a very high standard. Leisure facilities.excellant Towels could have been bigger.
The bedroom was spacious, modern and clean and the hotel in general was very pleasant. It is very close to the town where there are lots of very nice pubs and restaurants. I didn't like the dining room, it was like a function room. It was obvious that the hotel caters mainly for tours in this case, I think a smaller dining room would be more appropriate for non tour guests.
the spa the older part of the hotel is shabby, and the bathrooms not very nice
central location to town friendliness & helpfulness of staff & hotel itself is very nice & good leisure centre
The room was very nice and comfortable, hotel staff very helpful. We stayed there for a wedding reception of my sister-in-law. The whole event has been organised perfectly, the wedding reception room was decorated in a very nice style and the food was excellent together with very efficient serving staff.
we enjoyed our stay had a spa treatment and really enjoyed the break my spa treatment
If you stay in this hotel be sure to go for the fabulous buffet breakfast. The range on offer was terrific.
The relaxed atmosphere and the magnificent surroundings. We felt we were in another world which was peaceful and beautiful. Highly recommend. The excellent low-key service contributed to this otherworld feeling.
Apartment facilities very good and great value for money
the relaxed ambiance and the magnific SPA and Pool area the entertainment in the bar was terrible
Room was very small and in need of some refurbishment. Also water was cut off (not the hotels fault) for most of the first day of our stay
I loved the accomadation of the lodges.There were 5 of us and yet we did not feel cramped at all.The wooded walks all around the hotel were very well laid out and the children adored going on these adventures! I didn't like the fact that the bar menu closes at 6pm.Also when we did get room service we had to walk to collet the food from the lodges which on a rainy night wasn't that pleasant.
The grounds are amazing. The free boat ride is a lovely touch and the music in the bar in the evening was lovely. The spa was lovely.
The scenery was amazing and the food was excellent. Also enjoyed the lodge which was very comfortable and spacious. Couldn't say I disliked anything about our stay and would certainly go back again!.
Charming old world hotel, excellent spa, fantastic walks
Ambience and location Needs more lifts installed
We enjoyed a very relaxing family break surrounded by beautiful grounds and it was a perfect location for touring around Kerry. The pool closing time 5pm for children under 16yrs was too restrictive for our older children 11 13 and 15 yrs. It meant after a day touring the area they were home at 6pm and unable to use pool. Unpopular decision on part of hotel.
Hotel was clean, staff very helpful.
The hotel was fabulous, the staff were very friendly and courteous, the food choice and standard were terrific and the rooms were of a very high standard.
fantastic lovely place to stay very convenient to village
The rooms were spacious and comfortable, with a beautiful view. The bed was comfortable and the house staff most agreeable. Apart from the guestrooms, there is no apparent place for relaxing or reading. The open plan of the foyer is pleasant for the visitor, but it does not make for generating any atmosphere of comfort for the resident guest.
The quality and attention to detail from the courtesy biscuits to the luxurious bed linen
A very relaxed atmosphere in the hotel. Staff very friendly and helpful --- nothing was a problem.Loved the walks around the Hotel and loved the views from our bedroom--- view of the lake and mountains. Would love to see a swimming pool in the Hotel,
food excellent no
The location on the ring of Kerry is fantastic. Fact that hotel is within walking distance of village also a plus. Great sense of space in the hotel rooms.
the staff were exceptionally helpful and cheerful
first class food rooms elevators staff. Ideal base for touring Kenmare and Bantry bays and peninsulas
Ideally situated for Puck Fair. Delia and Fergus, many thanks for a memorable stay, I am experiencing withdrawal symptoms' that can only be remedied by a return visit. Hope to see you soon.
The attractiveness of the location; the quality of the breakfast choices; free use of internet
The facilities were very nice. Full Irish breakfast in the morning was the perfect start to the day. Good location on the river just outside of town.
I liked everything about this place. The gardens around are beautifully designed and well kept. We were upgraded to a holiday house, which was a really nice suprice. These houses are very spacious and provide with a greater comfort than a B&B. We stayed there only one night, because our trip was fully planned, otherwise we would have extended our stay. We loved the breakfast. It was delicious. And the hosts are very nice people. You can feel they care about their guests.
The location was perfect for me as I needed to visit a nearby company. The owner was very accomodating as I needed to leave the B&B early, so she said she would serve me breakfast earlier than usual. She was really helpful & friendly. The room could have done with leaving the windows open to air it a bit. Otherwise, the B&B was excellent.
Little room for improvement in this pleasently located well appointed guest house. No bad points.
Cleanliness. Good location heating system was not working properly in the room.
Comfortable room. Tea/coffee making facilities for the room were available on request but when requested there were not any to be had - only 10 trays to whole hotel and they were all out. Not to be expected of a 5 star hotel. Had to go out and buy a kettle.
Check-in was very efficient. I'd requested a room with a view,as it was a special night away for my wife's bifthday, and we were upgraded. Staff were attentive, without being too obtrusive. A very pleasant stay, just what we wanted. Facilties were good, Pool area could do with a little freshening up.
I liked the rooms and the sound of the waterfall. Dining room very pleasant No
there was a mix up with my online booking (which was not really the hotels fault) nevertheless the hotel staff made me feel at ease and they were very generous to upgrade our stay when the booking got sorted. The staff really made the experience for me. i am fortunate enough in my work to stay in many hotels around the country, many have great amenities and are in great locations but few make you feel so welcome. Maybe from a functions point of view it might be a little short on parking spaces. However, that didn't effect me.
Charming hotel - very comfortable and staff were helpful andfriendly My husband said the spa facilities were excellent, and very clean.
One of the most awesome hotels I've stayed in. Well worth it for a weekend break but almost wasted if it's only for one night.
Slightly disappointed given its reputation .....appears to be slightly complacent in terms of service and offer and living on past glories !!
The staff where so helpful the settings are amazing it is a top class hotel. The price
Fair in allowing us to stay a last minute 2nd night for the same rate as our advanced booking... even during the Puck Festival. Windows were a little bit of a hassle to operate and the bathtub drained too slowly for showers. Wifi didn't work very well in our room.
Service, helpfulness and friendliness of staff Nothing
The staff were great. Down to earth, very friendly and highly efficient. They were perfect. It may not fit the "feeling" of the beautiful hotel but a television would have been nice (there was motor racing I would have liked to watch). But, having said that, it was great being away from that completely as well.
rooms were very big for the price bracket the air exhaust from kitchen made an awful noise, but did go off completely about 12:30AM
Spacious, comfortable room, friendly and helpful staff. Great breakfast!
Staff were friendly and helpful. Lighting in the rooms is poor. Towels in the bathroom were a bit old and threadbare
The friendliness of the staff and the beautiful modern accommodation
Right in the centre of town but surprisingly quiet ie: the best of both worlds. The staff were very nice and went out of their way to look after us. Food in both the bar/restaurant and breakfast room was good.
it's central location Parking is a bit dodgy
Room was very wonderful and spacious. Location was perfect, right in the middle of town. Breakfast was wonderful. Very welcoming of their guests. We loved our stay. Bar stayed open late for our group - excellent! The rate was a bit high for the off-season.
The staff was very kind
A great place to stay in the main street of a great town - don't miss it when you travel to Ireland.
Excellant staff and owners. Great breakfasts. Wonderful town. Beds were not too comfortable. Shower and hot water difficult.
The staff were very obliging and allowed us to have breakfast before the designated time because we were going hillwalking
our stay here was short but very enjoyable. Ciara the girl who looked after us was really kind and very helpful. a beautiful accomadation , spotlessly clean and lovely staff. one of the nicest we have stayed in.
Great breakfast, excellent value for money, very friendly service. Wonderful setting close to all Kerry has to offer - mountains, beach, lakes.
Good but simple room, good bed. You can use the computer in a special room. Good breakfast. Private parking place. no coffee/tea on the room
No T V in the sitting room, just nice and quiet
Nice location, good breakfast We stayed in a family room and had a tiny shower stall with "PowerShower" only. Try washing a two year old in that. Hotel doesn't understand family requirements. Hotel is completely "Tirolean" in atmosphere and decor. Does not reflect Ring of Kerry, Ireland. Beds were left unmade one day of two night stay. Many other properties in close vicinity of this property with better pricing.
our host Keira was so pleasant and the location beautiful maybe have the heating on when we arrive as the rooms were cold
Very nice rooms and kind staff.
Top class hotel. Highly recommended. Great value for the price
The staff were very friendly (and Bobby the dog!) They were extremely helpful when asked for advice on local amenities and places of interest. The room was comfortable and spacious. There were several options available for breakfast - the cooked one was delicious. The surrounding views were lovely. TV channel options were very limited (not a problem for our one night stay, but may have been frustrating if we had stayed any longer.) The collapsible toilet seat nearly caused an incident (!), but the problem was reported and accepted with thanks.
they were very accommodating to us as we had a 6 month old baby, steriling bottles etc was no issue. The lift is at the other end of the building to the reception.
Location was excellent and the staff were very accommodating.
Very central location . Friendly staff
Location was good. Staff were grand. No wifi, no tea/coffee in room, heat did not work, noisy, no food on offer in evening. No satellite television Not as advertised.
The staff was very friendly and helpful. The heated bathroom floor is a nice touch.
I found the hotel to be in a perfect location in the town, the room was spotless.
Location is terrific and rooms size was reasonable extremely noisy on Saturday night, only 2 TV chanels, and management didn't respond well to complaints about noise and people baging on our door during the night-a tad scary!
It is a really nice hotel with huge modern rooms. I will give it 4 stars out of 5. Its difficult to find parking around it, the hotel does not have its own parking thus giving 4 stars.
The hotel is extremely central and we had a fantastic room
Owners welcomed us and gave us all the details on what functions we could enjoy if we wished at the hotel as soon as arrived. leaving us to decide what our plans would be. bedroom was spacous, warm and comfortable.
location. breakfast excellent niose in room 18 above bar. had requested a quiet room.
Food was very good, nice and relaxing atmosphere
Very good food Quite noisy, despite being described as "an oasis fo tranquility"
The entire staff were exceptionally pleasant, from the receptionist to the bar staff, nothing was too much trouble. I found them to be welcoming helpful, and friendly.
Located in the heart of the village, easy to find, convenient parking
breakfast was very nice that morning. great variety on menu. waitress was very pleasant.
all was very nice lovely staf no
first class hotel no
it was a beautiful hotel, comfortable, modern very helpful and friendly staff i found the rooms a little cold when we arrived, but fine later in the night.in our room i left my bag on a chair, and went down stairs to attend a private function, when i returned, my clothes were soaking, there was a drop down in our bed room, luckily i had left clothes on the bed before i went out so ii had something to wear.