Refresh at this Ramada Glendale hotel located off Highway 101 in the heart of the metro Phoenix area on the grounds of Arrowhead Towne Center, and near historic downtown Glendale, University of Phoenix Stadium, sports arenas, shopping and local restaurants. Relax at this hotel with complimentary wireless Internet access, complimentary continental breakfast, outdoor swimming pool, spa, exercise facility, guest laundry facilities, and business center with copy and fax service. Guest room amenities include refrigerator, microwave, coffee-maker, desk, TV and complimentary newspaper. Smoke-free and handicapped-accessible rooms are also available. Pets are welcome at this hotel. There is no charge for children 17 and under with an adult.
Sink was big. Shower fixtures worked well.
Outlet by microwave did not work.
A 3'x6' spot of fresh blood on sheet, food in fridge, trash in stand, electric outlet completely loose, shower slow drain, sink cracked and stained, hair dryer inop., carpet dirty very worn, furnishings burnt well worn, Staff did not wear name tags.
They even did not let us check in at night!
Nice location and friendly staff.
The room that I booked smelled like smoke and was not very clean. After switching rooms, the next room did not have a phone or a remote. On the 2nd day of our stay, the room was not cleaned until after 3. That is just unacceptable. Never again.
Location. Food places close.
All good n my books.
It's exactly as expected for the rating it receives. Staff was great at the front desk. Location is good.
The sink and bathroom need updating, the toilet worked when it wanted too. My room smelled like smoke, even though there's a no smoking agreement you sign at check-in. The A/C fan only had a very low setting, very tough in 111 degree heat.
Very quiet after dark and centrally located.
'Continental Breakfast' was a joke. Two types of bread, SOGGY make-your-own waffles and watered down juice. No eggs, bacon, sausage or anything that I couldn't get at a nearby gas station.
Nice customer service
Nothing worked. Cockroaches, bug bites, stains.
People working the desk they were awesome
Everything was good
The room was not very clean. Had scuff marks on the walls, unvaccuumed carpets. No snack vending. Unhelpful staff.
Good service, didn't try the breakfast but the room was clean and maintained. Nice small fridge helped big time.
It was in the perfect location and the staff was very friendly.
I couldn't figure out the shower.
First two nights the room was VERYAN HOT. The ac did not work. They changed our room for the third and forth night.
To our surprise, they rented out our previous room both nights of our stay to different tenants. We over heard them both complain of the ac not working. The front desk clerk, same guy, acted surprised and just told them sorry. REALLY??!!!!
close to things
Leaking ceiling, no hot water. Had to change rooms three times due to room problems. Unacceptable
Great location! Close to many retailers and restaurants.
overpriced, picture quality on television is poor, fridge didnt work, rooms are kept warm, only ice machine is located in lobby so you have to walk far
The location was great as well as the price.
The room did not feel fully remodeled any time recently. But you get what you pay for.
Excellent location a great price for a one night or even several nights stay in the area. Shopping across the street. As a single female traveler I felt safe saying at this location even though the doors had outside access.
It was nice to have a mini fridge and microwave in the room. Location was quiet and safe and provided easy access to the 101 and local shopping areas. Rooms were average, not new but well-maintained. The internet access was free and easy to connect to.
The continental breakfast was pretty lackluster, although staff kept things refilled.
Not much.last minute choice.
Price was out of my range.
The location and the bed was comfortable!
The price and if the breakfast had some bacon and eggs, for the price of the hotel!!
The hotel is located right across the street from a large shopping mall that has major stores. Many restaurants are nearby.
Needs new carpet in front desk area. New washer and dryer needed in laundry area. Room needs to be remodeled with new furniture and carpeting. Maid evidently doesn't know how to use a crevice tool at baseboard. Computer inoperable during entire stay.
Location is about all
Lack of security or care for security. Our room door was open when we check in. They advertise Hot tub - NO HOT TUB & the pool was outside & NOT heated!
The location was excellent
The quality of the bedding material was substandard. The room was extremely outdated. The sofa was filthy, the mattress was hard and the pillows were small and had no fluff. The bath towels were stained. That was not what I expect when I book the Ramada.
I like the receptionist that checked me in and the television.
The coffee pot was disgusting. No, I don't know what Matt's plan is.
The room smelled. The bathtub had ugly blotches where the porcelains was gone. The jacuzzi was filled in with cement and yet the hand rail was still there.
The price was fair for a quick overnight getaway.
The hot tub was filled in with cement and no where on the website was that mentioned so that was a disapointment.
Quit, clean and comfortable over all. Very happy that you had a room that connected so we could all be together.
only wish we could have stayed longer to enjoy the other hotel spaces.
Clean and staff was very friendly
Not much grass area if you bring a pet