|General||24 hour front desk, Air-conditioned, Complimentary breakfast, Laundry facilities, Parking (free), Pool (outdoor)|
|Services||Business center, Laundry service|
The location was great for my needs.
Clerk at check in was lifeless,disinterested in conversation,i was very much looking forward to soaking in the chicuzee but it was full of dirt! Breakfast? Really? Without a doubt the worst breakfast spread i have ever seen at any hotel and i have been tomany many hotels and again the staff friendliness at breakfast was horrific! Not one person smiled or made feel welcome or wanted. The lamp at the desk in my room did not work, there was no paper for writing much less a pen....
alarm clock did not work, no replacement available, requested wake-up call did not happen, tv remote had gunk on it, towels smelled like rancid grease
Room smelled like smoke. We asked for a non smoking room. We could not turn the heat or fan on, the system did not work. We had to leave the window open all night. The pillows were a hard piece of mush. Flush the toilet and it did not work.
They charged a $25 deposit at checkin ostensibly for potential damage that might be done to the room. Worse than that,they did not inspect the room upon checkout to determine if there were loss or damage but refunded my $25. I will never stay again.Smug, snotty night clerk. Wouldn't stay again.
location and professional staff made the experience worth doing over again . No need to look anywhere else to stay next time i'm in town .
My wife and I like to use a lot of ice with our soft drinks . It's kind of a distance to the ice machine and back . I had to walk outside and around the building and re-enter into the lobby and then back to the room from there .three stars from me .
Location is great! Walking distance to every restraunt & store you could think of.
I loved the free breakfast, I just didn't enjoy eating it with the staff. It felt awkward. Also fresh fruit would have been a Great option!Staff was VERY friendly & accommodating.
complementary breakfast was not to standard. no fruit availablethe room was very quiet. however the TV was just average-some channels worked others didn't. location was wonderful and perfect for my purposes. continental breakfast was lacking in quality and quantity - there was a morning when they ran out of bagels - there was no jams - just cream cheese and butter. fortunately the food court in the nearby mall was more than adequate
The staff was very friendly and helpful. The rooms were very clean.
The reason we chose this hotel over another was that breakfast was included. We did not expect full service, but they ran out of orange juice and raisen bran - two staple items. It was a long way from our rooms on the backside of the hotel to get ice.Good location - very close to restaurants and shopping.