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Everything was as we expected, just wonderful. Nothing
From Start to Finish, did not like anything about Redwood Country House. I was extremely disappointed with my stay. We were greeted by an unfriendly gentleman, and felt like we were intruding by staying there. The room was freezing for the duration of the stay - The radiator was on, but much too small for the size of the room. Had breakfast the next morning and the bread was stale, put me off having the rest of my breakfast. This B&B is also at least 3km from Killarney, and not the 1km as advertised.
John was great, very accomodating and helpful upon my arrival. The kitchen staff was was also very attentive and forgiving when I was looking for the dining room (which I had just walked passed) and opened the kitched door (which was clearly marked "Private") by mistake. Parking can be a little tight but it seems everyone found a spot. A very short walk to city center. Great breakfast. Odd toilet paper (little individual pieces from a dispenser rather than a roll). Nice place that I'd return to. Upstairs floor (above my room) was creaky, and being sensitive to that kind of thing, I was worried it might bother me. But everything was fine.
Very friendly & helpful on arrival,& on stay Shower cutting to v little water sometimes: perhaps there were too meny useing the water at the same time,when this happened!
Absolutely quiet rooms, perfect cleanliness. Beautiful view to mountains and bay from our room. Lovely home-smoked salmon for breakfast.
We had reserved for 2 nights, and changed our plans so we cancelled the 2nd night. I was (fairly) charged a 15% cancellation fee, but it wasn't calculated correctly (I was overcharged, but let it go) and 3 days later I got an email notification that I'm being charged a "no-show" EUR 79 fee as well.