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The friendly welcoming nature of our hosts and their willingness to connect with us. The food was tasty and the accommodation was good value.
Not easy to find but staff gave good directions on the phone.Convenient for a short stay
The setting of the hotel and the friendliness of the staff. The hotel was relaxing.
The location was beautiful & the hotel itself was very pretty with nice owners. No.
The staff were friendly and the rooms were very clean. Beautiful views and a great location for the Chateau in Montreuil-Bellay.
the location of the hotel next to the castle & the lovely river where one could walk along.
Very convenient location in the old town.
The atmosphere and the surrounding area and history
The staff could not have been more helpful, from the receptionist when we arrived to the staff in the restaurant.
The location as a place to stay for touring the Loire area is excellent. The hotel itself shares the charm of the neighbouring abbey. The young woman at the front desk who checked us in and out was outstanding - gracious, welcoming. And bi-lingual. And the entire establishment was impeccably clean. The staff at the brasserie were overworked and careless. The food for breakfast was fairly typical but below par. But above all, if we had realized that the "standard room" was as cramped as it was, we would have upgraded to a premium. The standard is fine for a backpacker staying one night. For a retired couple on a leisure break, we found it far too basic.
location is excellent quality of service was variable, at the desk excellent , in the resturant it was indifferent
The locaton was excellent; the staff were lovely, helpful and spoke English; the cuisine was very good and the room had a bit of charm. sS with all european hotels there should be better lighting to read by and keep the room brgiht and cheery; but this was very good value.
The service provided by the staff, the location, an excellent meal in the Brasserie. The overral feel of the hotel.
Well apppointed place to stay ,with good level of service.Food very enjoyable in the courtyard setting We failed to ask for a 1st floor room. One of us has difficulty with stairs and there was no lift-or any other available room.
After 30 days and nights in France staying at various establishments, it was a pleasure to at last be treated as an important individual, even if our understanding of the language was not in the top level of expectation. None
Nicely locatedin centre of town loveley terras, friendly and easy going atmosphere For our children: the swimming was not open
Front desk staff was very friendly and helpful. We had an excellent dinner in the Plantegenet restaurant and the breakfast was also good. Parking was very convenient and the hotel's location across the street from the Abbey couldn't be better. In spite of the cramped room the bed was comfortable and the shower was fine. Our room was on the top floor. The clothes cupboard was tiny -- long enough to hang a t-shirt maybe! The furnishings were quite poor. I don't know what the rooms on the floor below were like; we would have booked a more expensive room that didn't involve so many stairs if we had known how crowded it would be. If you want to see the Abbey and stay overnight there are not many choices, so I would recommend if you are staying only one night.