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the hotel was clean the food was o k and the staff helpful & freindly. the only trouble is the hotel is to far away from anywhere unless you have a car.
Staff were excellent and spoke very good english tricky to find due to ongoing roadworks
The Hotel Twardowski was a real disappointment, on arrival we struggled to check in due to the differance in our languages however this was not a big problem as we used the translator on my Ipod. Once shown to our room it was freezing as the heating was not working dispite several requests for heating to be switched on this was not possible, we were then shown to another room which was even colder as the window was wide open so we had to go back to our original room. We left them fixing the heating and went to the Riverside Restaurant to eat which was the worst meal of our life. On our return to our hotel the heating was working so we settled in, the bed was horrendous and the supplied towels were like flannels. Overall a poor hotel
Convenience for airport
We stayed there because it was close to the airport. At 4 am the staff drove us to the airport, kindly reminding us about passports, tickets, etc. We blew a fuse but the staff quickly replaced it. The location was convenient and the staff was helpful.
ridiculously close to the airport without all the downfalls of being close to an airport. Very clean. Staff was very nice and accommodating. We had to leave at 4 am and they brought us coffee to our room which was very nice. Far from Krakow city, would only stay here if proximity to airport is important. The first floor (reception area) has stone floors and reception isn't closed off so at night it echoed a bit.
The hotel is quite close to the airport and convenient for departures in the morning. The location is very quiet. The building is not high quality or historically interesting. The wireless internet did not work. The beds were nearly as hard as the floor. The rooms were spacious and clean. The owner was on site and quite nice and easy to talk with.
The cleanliness The airport transport was too expensive
Staff friendly and helpful The room smelled smokey - however I did not stipulate a non smoking room on booking (that I can remember), we thought this would be usual, as with other hotels. No room facilities whatsoever - tea, coffee, making etc, however this was a 2 star so expected? Breakfast was Polish style( cold salad, meats, cheese, etc) - no continental choices - no toast etc - a bit expensive for what we had.
clean and close to airport
clean and good internet the pick up from the airport did not work. they should have the name of the prson in paper at exit gate.
The hotel is at 5 mini from the Airport The hotel is very simple , the decoration is sade
Big and comfortable number. Good restorant. Reasonable prices.In double room 2 double beds.
Everything, the staff were extremely good, the hotel was spotless,the bedrooms both spacious and comfortable with furniture and fittings 4 star. The restaurant menu was full of excellent very tasty, traditional Polish food. This hotel is excellent value. I would and indeed have, recommended it to all.