boutique style newly decorated room. food
the room we had at the duke of wellington was clean and tidy and pleasantly decorated, likewise the bathroom the bar menu was not as extensive as expected,but it was november and it may have been slimmed down , being out of season but apart from that it was ok
Can't fault it, very clean throughout, welcoming, friendly and helpful staff.Nice rural location. Easily accessible to main road to the north, yet only a few minutes drive south to the beautiful Yorkshire Moors. A very relaxing stay.
Location,ambience,breakfast. parking a little awkward
Location and closeness to the Yorkshire Moors, and general comfort of the room Lack of car parking space, and the menu could have contained more options
A friendly,clean and welcomming experience,you can relax and enjoy the good beers and food or be more adventurous in the surrounding countryside,a good base for touring.
Friendly, helpful staff, good menu with good quality of food and service.
Very clean accommodation with good quality bedding, towels etc. Good breakfast and evening meals at reasonable prices. Friendly staff. Would definitely stay here again. En suite room a little on the small side.
Friendly staff and a beautiful setting, the room was very clean and well equipted and also nicely decorated. The evening menu was a little limited.
I thought the entire staff was excellent. They were very accomodating in our change of plans. The location was excellent.
Centrally located, close to amenities, Quiet area Could have been cleaner, had to request tea towels at breakfast the next day, could do with higher tog duvets
The helpfulness of the staff during our brief stay and there willingness to go out of there way to help us.
Central location near all good restaurants and pubs and harbour - very impressed with standard of accomodation and ammenaties offered really enjoyed the private swimming pool and sauna great fun No shower, no hairdryer, plug sockets a long way from mirrors very important for getting ready to go out with friends ans family !
We were expecting a family room but ended up with a 4 bedroomed house which was perfect for our family House wasn't ready on time. House was a little "tatty"
Generally excellent. Appts spacious and excellent facilities. Pool out of order. This was a big factor in booking as we were keen to use. Could do with a shower, even if its just over the bath.
The apartment was clean and large Very unchild proof, our todler was pulling wires, emptying kitchen cupboards and banging her head on the glass coffee table which had a big chip in the corner!. Very uncomfortable beds, chairs and sofa'S. You have to book the swimming pool and we weren't told this until we came to go swimming and then had to go the following day. Breakfast was very average and you had either a choice of a hot or cold drink and everywhere else offers both. Continental breakfast was past its best fruit, stale croissants, happy shopper yoghurt and cereal - nothing great at all! We were thoroughly disappointed with everything. Although the staff were friendly and the apartment was clean
Good location, pleasant staff son loved the scaletrix track available to hire
Staff helpful and friendly rooms very clean Did feel it was a little mean not letting customers who had paid for bed & breakfast have a cereal and orange juice if they so wished without paying extra.We were not bothered but did hear other people complain to each other about it.
Location and friendliness of staff
We had a good twin room on the ground floor with outside space to sit. There was plenty of space and a good bathroom, but no shower and poor lighting. We booked two rooms, one of which was a single. That one was on the top floor and we were on the ground.
location, gardens & parking
the staff were well trained and friendly the homely feeling the hotel gave encourages me to recommend this hotel to good people
The staff were very attentive and made our stay very enjoyable. Shame about the owners attitudes, not very pleasant people. Bit of a let down
The staff were very friendlyand the room we stayed in was very clean and tidy, Altogether a very pleasant stay. Some of the corridors leading to the rooms could do with decorating as first impressions were not good, but when we arrived at the rooms themselves, they were fine.
The Hotel was only a 2-star but good value for money and exceptionally clean, and the room we had was very spacious. The staff were very friendly and helpful. The only fault I can find is that the shower in room 9 was not very good, the water was very slow in coming out of the taps to have a bath and the shower is not very efficient. Could do with being more powerful.
The facilities were excellent, but the upgrade was even better and the room was very homely and spacious. Nothing
Rhe room and en suite were disappointing as was the decor of the bedroom wing.
nothing really Very cheap furniture, no pillowcases on arrival, breakfast awful
The restaurant served superb food. The room facilities were a little dated, but great bathroom
the room was fab and the view breath taking liked everything
The cleanliness and the freshly cooked breakfast.
the room was large enough to spread out with comfortable chairs. Access to Sky tv was good and Tea and coffee facilities were appreciated
The fact it was a totally NO SMOKING hotel was great.And it was well situated and very clean, all the staff we met were very friendly, we shall definately be going back. Could have done with more parking for guest`s but not a real problem.
firendly staff Shower poor. No breakfast after 9.00am
Very clean and comfortable accomodation. Very good, well prepared food for breakfast. Too much to eat.
We liked that it was 'non smoking' N/A
The way we were left alone for our stay, knowing that the staff were available if required, it was great.
A bed/breakfast type hotel. Accomodation ok. Far enough from the centre of Whitby to have a quiet break. 10 min walk to harbour.
Staff very good and Hotel Situation Very small room but ok for one night
View of sea to the front and view of cricket match from the room. Loved the room and bathroom decor Bit further out of the town than I'd imagined.
clean comfortable excellent food Slight aged smell downstairs
Room was nice Room outlooked onto cricket field ,we understood it would have sea view.no shelve in bathroom to put toiletries on ,and bin was to small .
Comfortable and quiet room looked and felt as it if had been recently upgraded. Very clean with very nice bathroom and good quality towels. Quiet situation but within easy walk of town centre. Only a very small point. We asked for a sea view if possible but our room only had a side view which according to the hotel's price list should have been cheaper than what we paid. It didn't seem worth quibbling at the time as everything else was very good and we were only staying one night.
The staff were friendly, the location was good, parking was available the bed wasn't comfortable, the full English breakfast was not very big
The warm welcome on arrivel and the freindliness of evrybody . the cleanliness and the meals were delicious . overall it was an excellent weekend nothing at all
Pleasant staff,homely feel,comfortable and situation to the beach and town. There was nothing to dislike
Just the right distance from town, comfortable,clean, quiet and the breakfast was perfectly cooked. The staff came over as rather cold and unfriendly. We've stayed in a three star round the corner from here previously but couldn't get in as it was fully booked [speaks volumes], that is the one we would choose to return to.
The position, right on the cliffs was great. The staff were all very friendly and helpful, and being able to bring our dog was very important to us. Room a little small
It was clean, quiet, the owner was friendly and helpful, the breakfasts were well cooked, the honesty bar was a bonus.
what a fantastic time, we had at this hotel, everything was superb, chris is especially helpful and entertaining, rooms are more than clean and everything you need for a comfortable stay is available, i am really looking forward to our next visit,
Service, excellent, breakfast first class, rooms cleaned and tided every day. Friendly accommodation and owner was very helpful and a great host,
Very comfortable and friendly None
Excellent breakfast Rooms are a little small
Excellent friendly staff, warm and welcoming.
Good food, clean room- towels changed every day. Chris was the perfect host, nothing was too much trouble. None
Plumpton Court is an amazing place to stay. It is set in peaceful, beautiful surroundings. Chris was fantastic and very accommodating. The breakfast was enjoyable and very filling. The whole place was very comfortable and relaxing. The Indian restaurant down the road was great too. None!!!!!
Staff were very helpful with all requests and pasted on local knowledge to our selfs of good restaurants in the area None
One word....Quality. Nothing of note.
Food was excellent
Food in the bar Reception understaffed, paper-based check-in/out. Breakfast could be earlier.
Enjoyed our stay as we were attending thw war weekend The water pressure in the shower, Toliet and taps was very poor. Told the owner but no change.
Rooms were lovely clean and you could sink your feet into the carpet. Staff always had a smile Sometimes pub music did come through the floorboards
Hotel nice and clean, staff very friendly,food very good.
Very friendly, helpful staff. Service in dining room a bit slow.
Attractive layout in the most fantastic location for access to either coast or Inland. Very child friendly. Excellent food both Breakfast and evening meals. When the bar closed at 11.00pm sharp, as residents we were not able to continue our conversation and finish our drinks in a relaxed manner, as in fact we had to leave the bar and depart to our rooms via a darkened restaurant.
Very friendly, helpful staff. The hotel room was beautiful and the building was fantastic to view. Nothing. Enjoyed my 2nights very much.
Comfortable and friendly hotel. Good range and quality of food and "real" ale at reasonable price with a log fire to toast the cockles of your heart. Prepared to do early Breakfast which helped. None although the working space in the room was a little small. However there was plenty of room in the downstairs lounge.
Easy to find Wierd breakfast system, I much prefer to be asked what I would like rather than it being forced upon me. were are healthy eaters, full fat milk and tinned fruit isnt exactly what we were was expecting Shower/ensuite was tiny for the size of the room not a 4 star rating
Privacy and comfort, good continental breakfast provided to room.
The room was lovely and big, and it was spotlessly clean. It was a good base for experiencing Whitby. The breakfast was very very tasty and had an added bonus of being delivered to our room. The bed was a small double despite the size of the room. The exposed floor boards looked lovely but meant we were constantly disturbed by the noise of people talking in other rooms and their TV's. Our TV was also very small for the size of the room, only a problem if you wanted a night in.
The breakfast was a mini-feast! The staff were friendly and helpful, the room and facilities all very clean and tidy - would highly recommend. The walk up the hill from the centre of town!
It pays to check reviews before booking and the reviews of Elford House were spot on. Expect a clean fresh room and a sparkling ensuite. The views of Whitby Abbey are a bonus. This B&B is handy to touring routes in and out of Whitby. Car parking on site is another big plus so you can leave your car and walk everywhere in Whitby (within minutes). Good location for visiting the North Yorkshire Moors and the steam railway. Good location for Staithes, Goathland, even Scarborough. Take your hiking boots!
Clean and friendly. Parking not enough for number of rooms. Bathroom very small for size of room. Continental breakfast ok. Rather expensive for just room and continental breakfast.
Easy walk to town The Bed and the floors. The bed was very uncomfortable and the floors, while clean, were noisy. Fortunatel there was no one upstairs otherwise it would have been very noisy
Nothing. Asked for a room with a view,put in the attic.Had to climb on the bed to see the view through a small window.No carpet,just a rug and lino,woodchip wallpaper very bland.Bathroom door would not close.Bathroom to small.No freeview or wifi,needed a telescope to watch T.V. No day room,breakfast rubbish Value for money nil.
The breakfast brought to the room is a lovely idea. Very beautifully decorated rooms too. The small double room is small! It was the only one free when we booked, but I'd say it's really only suitable for one person. No wardrobe etc etc Saying that, the staff did offer to move us to a bigger one on the last night, and all the rooms are clean and nicely presented.
The friendliness of the staff The location of the hotel is at the top af a quite substancial hill heading out from the town centre
Very enjoyable stay, friendly effecient staff. Excellent food, great location for visiting the North York Moors and James Herriot country.
Staff were nice. Cottage had lovely bed and nice facilities. Not a bad price £75 per night. No internet. Wifi would not connect to internet for anyone! Lasagna was awful and expensive. Portions were small. Sofa was like concrete. The kitchen and living area of cottage was very basic. Parking is very tight and limited.
Staff were very friendly, the room was comfortable and the breakfast was excellent
food was very good Hotel and room did not look anything like the pictures. WC did not flush, and not fixed during our 4 day stay. Would Not recommend
The Hotel is very well located for touring North Yorkshire. Staff are friendly and keen to please. The Hotel is well managed and brings together visitors and locals in a cosy bar lounge which we found relaxing. When the hotel is busy with meals - it is a well respected restaurant - it can be difficult parking in the spaces allocated at the front of the hotel and at the rear.
Friendliness and efficiency of the large team of staff. Good food at most times of the day. Easy-going atmosphere.
the peace and quiet - good food and pleasant people
Friendly staff and relaxed atmosphere N/A
Excellent food in restaurant, well presented and prompt service.
Although a relatively small jhotel staff were all very friendly and efficient. breakfast was superb!
Was a little apprehensive at first as we booked this hotel as it was the only one in the area that would allow us to stay one night only at a price that was reasonable,rather than on reviews, but we were pleasantly surprised, staff were very friendly, rooms were clean and my daughter and her boyfriend were celebrating a birthday were very impressed with the romm in the roof, very spacious,however the best thing was the food we had a evening meal which was one of the best we have had for a good while, as an ex chef am very hard to please but oh boy! fantastic food, good service and reasonable price. would stay there again. nothing
A very warm and friendly b&B. I would definitely go back again. The booking site did not make it clear that full payment would not be taken from my credit card. This led to some confusion and embarrassment when checking out because we almost left without paying! Please, please make sure this is crystal clear on your website.
Very hospitable, weekend parking available, good location and a filling, well cooked breakfast. Front of house lower room has noticeable noise from traffic but to be expected considering position of the room and in a house with such original features. However, would book and use again.
very friendly and breakfasts were excellent difficult to park during the week
Very friendly, great location, very tidy, and crackin' breakfast! Ceiling a but low for me (I'm 6' 2") but I adapted.
Friendly, helpful staff. Great location. Wonderful breakfast
Very friendly .. would stay here again for sure! Loved the breakfast
The room size and the freshly cooked breakfast. The staff were all very friendly and helpful. Close to the centre of Whitby. The bathroom was a bit small but adequate.
The breakfasts were excellent very friendly management spotlessly clean and fairly priced. Good ground floor room for an elderly couple or someone with restricted movement.
The freindly, helpfull owner. Parking is a problem and the available space, first come first served, is in a rather dirty back alley.
Very warm welcome, excellent advice about Whitby. Very good position in town, every effort made to help with parking. Very good choice and quality of breakfast. Spacious room with nice view over the park and a sitting area. Our only surprise was a lack of a towel rail in the very nicely fitted en-suite shower room.
lovely old building. very comfortable. Contrary to other reviews we had no problem with the car park. It has 10 spaces for a ten roomed hotel. It may get tight if people have more than 1 car I suppose. only the local pub for evening meal if you didn't want to drive, and the pub's no food on Mondays.
While not located in Whitby itself it had a pleasant walk via paddocks and bushland into Whitby, plus there was a regular bus service running till late. But the friendliness, ease and willingness to help of the family owners was great. The breakfasts were a bit too generous, and just plain good. And, it was very reasonably priced. It was a great hotel, so I have nothing to add in this area
Not much Quality of breakfast. Cheap brands of products used, food not very hot, instant coffee rather than fresh coffee used - a total disaster.
Breakfast was excellent - wife enjoyed salmon alternative. Bedroom window cracked and didn't fully close (November). Restaurant mentioned on sign outside but not active, but not offered in literature.
The hotel was better kept than any other 400 year old place I have ever stayed before. Despite the bitter cold and snow outside and the fact this is a grade 2 listed building with single glazing, the bedrooms were warm and the beds very comfortable. The service and full English breakfast could only be described as excellent. A very nice stay we will be back!!
freindly staff,very helpfull,good breakfast all in all great stay the double bed seemed very small,the shower head was broken.
the wonderful breakfasts !!! n/a
the friendlyness of the owners and staff no i have to say everything was 1st class
Good breakfast Room was very run down , no heating, unable to take a shower.
Friendly welcome helpful staff nice village location, but still close to Whitry
The room and adjoining bathroom were very well decorated, well equipped and spacious - we had 2 extra beds in there to accommodate our children and it didn't feel cramped. Breakfast very good indeed. Lovely views and would very much recommend as centre for walking or touring. No bad points
Excellent food, friendly service and a reminder to the opposition that fair value in a real hostelry counts more than gimmicks. NO
Ideal position for touring round the moors and easy to reach Whitby especially by train from Danby None
Waiting staff in desperate need of training
Found the bedroom a little cold and the beds appeared to be two singles together rather than a double and were slightly at different levels.
The setting is wonderful, the restaurant and menu very good, traditional pub facilities and bar. Relaxing and enjoyable Staff helpful and friendly NO
Excellent location, good food and a reasonable price.
Very Clean,staff serving meals and drinks very courteous. Food excellent. Shower stopped working.
Food, friendliness of staff and location Central heating a little unpredictable
A lovely place to stay, very relaxing and pleasurable None
We enjoyed the fact that it was very clean, comfortable and there was everything to make our stay very enjoyable. Also with it being away from the centre of Whitby it was very quiet with lovely views over the goft course and bay and we shall certainly consider a return visit.
Easy to book on-line. Friendly staff. Bright, clean, spacious room & en- suite. Good location. Car Park was almost full on return from town in evening
Customer service excellent as was the food and the comfort and cleanliness of the rooms
visited local villages walked no
the service the price in the bar
very friendly, excellent breakfast
Friendly, good food. very good staff None
Excellent Hotel in all aspects, great standard of cleanliness, great staff, good food, good position. None I can think of!
Tidy and clean. Staff were characters! Quite old fashioned but in a good way! No Wi Fi No Sky TV Sport Showers need updating
Excellent hotel. Very clean. Food fantastic. None
The room was spacious, clean and comfortable. Excellent choice for the breakfast menu. Good location. Decor tired and old fashioned, only 6TV channels available - why no freeview? No WiFi facilities.
The room was quiet which we wanted. The breakfast was good. The beds were comfortable. The room was very clean. To have to carry up and down a heavy luggage to the second floor as there was no lift.
The attention to detail throughout the hotel. No
stayed at the hotel for two nights with friends, the rooms were comfortable with a good size bathrooms well equiped and lovely hot towels. Breakfast was great with a good choice. We ate in the restaurant on the first night and the food was good apart from one main course the chicken dish was a little bland. Would suggest that the rooms in the hotel are much better value than the rooms in the new annexe.
The staff are very helpful and the rooms are good. The detached sitting room/games room is a good idea
The food was excellent, the staff were very friendly, luxurious touches in the room and the bar was very cosy and welcoming. Just what we were looking for.
Staff at hotel were very helpful at dealing with request regarding some medicine that needed to be refrigerated. Nothing serious. One one day the room wasn't completely checked (short of face cloths in bathroom).
Th restaurant is awesome. Room very comfortable, Staff very attentive. WiFi chargeable in rooms, should be free for this price per night.
The bathroom was lovely, nice big bath and good shower. The wine list is more for the wine expert and very expensive, could do with some cheaper choices for the average person!
Excellent Room and facilities, Peaceful and quite. I would definatley reccomend the hotel to any of my friend, One of the best i have stopped in.
Friendly and helpful staff, excellent food, the very comfortable room and the log fires were so welcoming on a cold winters day.
If we had known about the exelent food we would have dined there the first night and planned our holiday differently.
Clean, friendly, excellent restaurant, cannot fault it! Cannot think of anything!