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Close to Airport Price far too high for the quality and service offered>
basic, 10 minutes to airport with shuttle that costs extra.
A place to sleep over night before your early morning flight from Vienna be aware Airport. Shuttle (3km/15min) will cost you additional 10 € (2people). Room is ok, not wow!!! Nor bad. The lobby is nice, good friendly stuff, accommodating services. I would stay again, this place does exactly what is suppose to do, staying comfortably over night before your early flight "cheep" compare to other hotels in the area. Room temperature - worm (in November), good shower head with good pressure, towels nice - white - clean, instead of bar sop liquid sop in dispenser next to the shower. tv about 20 channels, one in English rest of them in German. Alarm clock provided, but had to connect to power outlet and figure out how to adjust. Being charged 10.00 € for a ride to the airport. Why not to provide it free of charge and only for a tip to the driver? It is only 3km!!!
the reception staff was very friendly, also i find it positive that the room price doesnt get higher even if you book for the same day.
Buffet Difficulty of check in.
The room had been used by a smoker. The hotel staff should enforce a better non smoking policies. The breakfast in the hotel is wonderful. Don't miss!
The convenience and shuttle to vienna airport have been quick and efficient. Rooms I have stayed in have been perfect for my needs. The short walk to Fishcamen town is safe and short. All aspects of this hotel are perfect for my needs, requirements.
The shuttle service was very convenient to and from the airport.staff was nice.breakfast was great! The rooms were too hot. I would recommend air conditioning, we stayed in summer. Hot!!
Close to Airport
Shuttle to airport No Air Conditioning
Comfortable bed, shuttle worked well and was convenient. There are no phones in the rooms, and the phones available in the lobby only accept cash - it is not possible to use a phone card to pay for a local or international call. This is not appropriate for business travelers. My towel (only 1 in room - no hand towel) was dirty.
The staff was nice The shower curtain smelled of mold, it's very threadbare, the bed was saggy and uncomfortable
Everything was very good. The restaurant is very delicious, quite innovative but really delicious. Staff was very helpful. Room wide and full of light.
Rooms without carpet, fantastic. Staff which was friendly and really tried to help when we had some special requests.
I was not impressed by anything even though the hotel looks nice but only because is new. Untrained hotel staff - very impolite ; a persistent unbearable smell in the room that is unacceptable as they see themselves a high quality hotel which is not even by far true( I think that there is a huge problem with the drain system); very poor cleanness of the room( no attention to detail); poor breakfast. Overall the accommodation does not fulfill the expectations nor the requirements of a hotel that charges you such a high price.
It is a new hotel. It is clean. It is close to Designer Outlet so it is a great hotel for shopping. At 10-15 minutes by car you may find Nieusiedl Lake and National Park. At 30 minutes by car you may reach Wien. In the Tower room TV is positioned on the left of the bed, it is a little hard to watch TV from the bed. Our room was not cleaned every day. During our 4 days staying room was cleaned twice. Our reservation was not kept. They gave us anyway an upgraded room and next day offered a room as requested. Somehow in our last night water started to drop from the ceiling... it slowed down after a while to one drop per minute... like a chinese drop. Anyway it was very late and we had to go in the morning...
Breakfast was excellent and served on white tablecloths. Also liked the complimentary coffee machine with coffee cream and free drinks in the frig. Also appreciated the free wi-fi , new T.V. and free DVDs. The hallways in this new 4 star hotel are very narrow leading to the rooms and were scuffed and dirty. In this respect it was disappointing and felt like a C class hotel. Rooms are small but functional. There was some lint or hair on the sheets and the electric towel bar in the bathroom was not dusted for some time. The electric towel was not operational and told it was too early to activate the heat...we were there September 24th. Also, this hotel should not be rated as a Vienna airport hotel...it is too far.
It was nice, room was fine, clean. Parking was empty but blocked because of a rally event nex day. We were not able to extend our stay (even if we are regular clients) for another day because all hotel was fully booked for this event. We moved to Wien.
it was nice as usual... nothing bad, just a notice to the restaurant... maybe they can put in their menu some courses that are not so "sophisticated" for people that need to eat something simpler...
Only fault was that there wasn't a waste bin for toiletry articles in the bathroom or toilet
Pannonia room was nice. Having the bathtub with the view was great. Designer Outlet is nearby. Nieusiedl lake is 10 minutes away by car. Price is a litle high for location and services.
Very rich breakfast, big rooms with nice view. I forgot the notebook recharger in the room and they delivered to my home in proper time
The rooms were really nice. The WiFi was not so good
The food and the Restaurant service. The fitness room has no running machine!
Having read some really awful reviews about this hotel prior to arriving, myself and my daughter were more than pleased with our stay. The staff were very, very helpful. We really thought the idea of water, fruit near reception was a lovely idea. The free access to internet was much appreciated and the girl came really quickly to turn it on etc. The staff during our meal were extremely nice. The following morning I was given numerous cups of coffee which was also appreciated. I think you should either get a proper courtesy bus organised or else remove that from your website. The fact is there is no bus. The cost of the taxis to and from the hotel made the costings the same as staying at nh hotel and it is also less convenient!!! That is annoying to learn after you have booked. There were flies around the diningroom while we were eating which was a terrible shame as the food was excellent. I had read that in a review? That is so simple to rectify. The airconditioning in the diningroom and on the corridors was extremely poor. Again, this can be rectified. I think you should lower your prices, remove the 'bus' from the website or buy a bus and do something about the airconditioning.The staff are great.
close to airport no air conditioning anywhere (Vienna experienced temperatures up to 40C) Road construction around the hotel obsoleted any direction signs.
The Rooms The lobby and restaurant were very hot (temperature),The dinner experience at the restaaurant was very bad, too many flies arond , it was disscusting,
Very friendly and helpful staff, free wi-fi with no codes required everywhere in the hotel, free mini-bar drinks, location near the airport.
The staff was very nice and helpfull. The room was very very hot. Not enough light in the room.
close to airport
I liked the reception area and fact internet was free. Reception staff friendly I did not like the fact there was no airconditioning in the bed rooms. This will why i will not be staying there again.
We loved everthything about this hotel. The staff were exceptionally friendly and helpful. The breakfast was fantastic. The room was immaculate and was maintained that way for the 5 days that we stayed there. We had a rental car and there was a private parking area provided on the premises at no charge. The hotel is located within a short walk to the train station. It is only a 15 minute ride to Vienna for 2 Euro. We were able to leave our rental car in the hotel parking lot and take the train to Vienna. I would HIGHLY recommend this hotel if you are looking for quality at a very affordable price.
Don't let the modern unattractive exterior fool you, this is a very nice hotel, especially considering the low price. The rooms are spacious, quiet, spotless and the wi-fi is excellent. Unlike many smaller hotels in Europe, there is even an elevator (lift) and free on-site parking. The included breakfast was one of the best we have ever had at a hotel. There is a automatic cappucino/expresso machine, hard boiled and scrambled eggs, American style crispy bacon (speck), assortment of breads/Croissants, charcuterie/cold cuts, cheeses, juices, teas, yogurts and the list goes on. The service was excellent and efficient. It is well located in a lovely small town only about 15 minutes from the Airport and is close to downtown Vienna as well. It makes a perfect last or first night stop to or from the airport. Remember that the electronic key card must be placed at the receptacle at entrance to the room to activate the electricity in the room (energy saving feature). BUT this makes it VERY easy to leave the key locked in the room upon exit. Staff was very helpful to get us back into the locked room. Unattractive exterior
Very close to the airport, breakfast bar opened at 5 am - very convenient for early morning flight. Heating was not working, so I was given electric heater instead - not ideal but adequate under circumstances.
Rapid airport pick up service for 10 euros / although close to the airport it is very quiet Wifi signal too weak in my room (third floor) / No tea maker in the room, must go to the bar to take medecie
The hotel is about 15 minutes away from the airport by car and offers travellers decent accomodation if they want to spend the night in Vienna. We found the prices for beverages in the minibar to be very reasonable. The hotel also offers an Airport shuttle transfer service at 10 Euros each way. At times the staff appear rather cold and non-cooperative. When asked for directions to the city centre using the S-bahn and the metro - it wasn't mentioned to us that trains on these lines were infrequent.
cleanliness, television Tour packages for the city should be there from the hotel
it's very close to Viena airport
The room was clean, and the proximity to the airport was good
Very friendly and helpful people!! Well organized!
Very good location near Vienna Airport (5-10 min.), free shuttle bus to the airport, which is very convenient. Rooms basic, but clean and comfortable for short stay. Adequate breakfast. Cosmetic amenities very limited and basic (only shampoo and body soap)
Welcoming and clean
We had the opportunity to spend 2 overnights in this hotel within a span of 10 days due to our flights departing from Vienna at mid-day. Proximity to the airport and the shuttle service offered by the hotel (at 10 Euros each way) are the best features of this hotel along with clean rooms and decently sized room. During our first visit, the hotel staff weren't really interested in assisting us. Upon finding it difficult to open the door to our room (door panel / lock was jammed) - there wasn't anyone available at the lobby for over 20 minutes
Proximity to the lake, quiet environment, and helpful staff. Would be nice if the hotel offers options besides half board. While teh hotel restaurant serves good food, there are also nice restaurants on and around the lake.
A friendly and pleasant atmosphere.
spa garage (it is small for my car
very good service excellent breakfast
it was good value for money (breakfast and dinner included) as well as convenient location
nice and helpful staff, good kitchen and service in the restaurant, quiet location near Neusiedler lake, possibility to rent bicycles
The way that hotel it is design, the kindness of the personnel The comfort was poor due to the fact that despite the low temperature outside, the heat was turned off during the night instead to let the heat on and everyone to adjust upon the preferences. During the night it was pretty cold in the room. Secondly, at the dinner included in room rate was missing soft drinks, even water and wine
i mostly liked its location, the service in the restaurant and i was very well surprised by the number of facilities proposed by this hotel
dinner was also included in to the price, nice location
excellent restaurant, rooms are nice, no aircondition but van available, personel very nice, service excellent
We felt very comfortable at this hotel. Very nice evening in the hotel's garden.
The hospitality of the staff, the comfort of the facilities. No.
The restaurant is very good. The facility of the hotel is out of date and WIFI does not work in room or publice area at all.
Very friendly hotel WiFi signal was not working in my room
The hotel was clean, on nice and quiet place.Tasty breakfest. It took 30minutes to Wiena city center, cost half or less then hotel in city + free parking on top!
the hotel is easy toi reach, has a big parking space,big comfortable rooms,and a good breakfast. the wi fi internet did not work
Nice place to stay, roomy, quiet, free parking and free internet. The hallways and restaurant were smoky, but our room was not. The mixed salad (gemischter salat) and goulash were fabulous at the restaurant. Gas prices were quite cheap in town as well, though the hotel probably has little to do with that:) The smell of smoke/smokers was prominent in all public areas, but that seems typical for this part of Austria. The room did not smell of smoke, though. That was important to us.
It is not far from Vienna airport and offer good value for money. I choose it partly because of free wi-fi connection and internet been quite slow and access didn't been in rooms.
nice modern hotel. rooms are rather small. no minibar in the room
people were very friendly a lack of atmosphere
friendly and helpful staff. Free internet in the lobby. No restaurant. When one is tired it is difficult to go out to eat. Also better information regarding trains into Vienna would have been helpful.
Room was big, well equipped and clean. The hotel is situated in a quiet village. The hotel does not have a restaurant.
Very close to airport (9 min by car), clean, nice LCD TV with several channels, free wi-fi, free parking lot. We booked a Junior suite for 2 adults & 2 kids.We sent a notice in advance about it to booking.com requesting also a late check-in. When we arrived, the receptionist was expecting us.However, when we requested our Junior room he refused to give it to us, saying it is in another building few hundreds metters away and he doesn't have bed sheets for kids beds.He gave us other rooms in main building, which were OK, but without air conditionining, minibar/refrigerator. The breakfast starts quite late in the morning (7:00), so no breakfast for early travelers.The receptionists are not present in the morning before 7, so if you leave earlier you simply have to drop the key at the reception. There is a shuttle to airport, but you have to pay for it
The hotel staff was very friendly and helpful, the room was very clean and tidy, the internet was fast and it was very easy to get online. The room was a bit cold, and the heating wasn't working.
Very accommodating. Excellent buffet breakfast. Very helpful staff.
Hotel was very nice, new the only complaint was that the hotel is not air-conditioned nor were there any fans in the rooms. the weather was exceptionally hot and humid which made sleeping in the non-air con room with no fan virtually impossible!!!
there was no airco in the room, temp was over 30C. No water in the room either.
The breakfast was good. Could have more channels on the TV
things just work out. Good value for money and in close proximity to the airport.
No air condition. The room with the window at street is very noisy, you cannot sleep well.
Stayed at this hotel because of closeness to Vienna International Airport and access to public transportation to airport
A nice, clean and spacious room. A big free parking, just for guests. A rich breakfast. An amiabe hotel staff. Street side rooms are noises
Very tidy and modern room w/ wireless internet. Quiet. Very friendly staff. Excellent breakfast. A place where you can sleep with an open window. I stayed when it was very hot in Vienna and A/C would have been nice, but did fine with the fan which was provided.
friendly and helpful staff, clean room, available car park, possibility of late check-in I spent quite a lot of time trying to reach the hotel from motorway A2. It would have been a difficult task without a car navigation.
the comfort it was a smoking room
The breakfast was good The hotel was far from the city center and from the main train station. It took me 1 1/2 hours to get from the main train station to the hotel. The hotel was about 1 mile from the local train station. The hotel staff spoke very little english. They did not speak enough english to explain how to get into the town. It is about 15 miles into the city center by first taking a bus then a train.
Staff were friendly, room was nice with all the amenities we needed. Breakfast was good and location to airport was excellent.
Its good place for airport and city center
We were looking for a romatic hotel for our anniversary that could also be used as a launch-pad for some cycling trips in the Lake Neusiedl wine region. The staff was welcoming, friendly and helpful. The hotel itself is a converted 1930s public administration/government building that has been well renovated to preserve some of the classic details (stairwell, tiles, iron work) with added modern comforts. The room was well designed, creative and stylish. Restaurant across the street (also owned by the hotel owner) a nice mix between typical Austrian-countryside cuisine, modern touches and creativity. They also own the pizzeria nextdoor. Right down the road is Lake Neusiedl and bikes trails around the lake and out into the wine region. With so much going for the hotel itself, we were surprised that the breakfast was not included in the price and that it was was so basic (rolls, cheese, soft boiled egg...). Not worth the 10 Euros each we paid, especially with Mole West, an excellent breakfast spot right on the lake, 2km away. Skip the breakfast and head to Mole West.
staff helpful and courteous. decor a little stark. no decoration/pictures in rooms or corridors. No-one at reception early in morning to check out.
Very friendly staff, new and clean rooms, not far from airport
Very friendly and efficient staff. Clean. Great breakfast. Free parking and WiFi. Great value for money. I throughly recommend.
very friendly staff; very clean room nothing
The staff were always at our service- very friendly!
The hotel staff was very nice and helpfull with us, they gave us indications about the easyest way to visit Vienna and theyr interest in our accomodation was at the highest level. No, we had a very pleasant stay and the standard is way above the star rating.
very friendly, wunderbar!
Total tranquility of small Austrian village surrounding Wien. Very friendly staff. Generous breakfast. Ideal place for visiting Wien or big shopping center SCS if heave a car. The hotel confirms his very good reputation. No refrigerator or tea/cofee facilities.
Flat screen TV, breakfast, hotel staff
The staff was exceptional; the hotel was very clean and pleasant with a lovely country atmosphere. The breakfast was adequate. The neighborhood was very quiet. The location is excellent for staying outside of Vienna since the train station was only two blocks away and a train into the city was just 10 minutes; however, finding the hotel at night was a nightmare - we wandered in the countryside because we could not follow the map that was given on the webside. The Wi-Fi was not available outside of the lobby. Also the hotel was hard to find and directions were not given well.
Maria & Elisabeth Lack of air conditioning
This is the 3rd. time I have stayed overnight at this hotel prior to an international flight. It is always quiet and restful, and within easy reach of the airport. The staff are very friendly and helpful. it is located close to the railway which makes getting to Vienna very easy.
Maria was very helpful with dinner suggestions, train info & info regarding Vienna.
Very friendly and pleasant staff who are trying to accommodate every wish. The hotel has a small kitchen for guests which is a bonus. Good connection to Vienna with a train station nearby. Located in a peaceful little village. Very useful information from the hotel owner before my stay via e-mail. Located next to a road which I was hoping to avoid (I was looking for a quiet place). Hotel further away from airport as expected but no problems getting there from airport by taxi.
The stuff were friendly and helpful; although we booked a twin room, the receptionist reaccomodated us in a double room. The bed was comfortable and soft. Free parking, The price was just about right. We would rate the hotel rather as a 2*+. There was no hairdryer and we had to request one from the reception. In the parking and in the room were plenty of mosquitoes. The noise from the other rooms could be clearly heard. Although on the website it was mentioned that the credit card is only for guaranty and not as a deposit, the money were blocked for couple of hours.
Convenient paid shuttle (23 euro) from Airport to Hotel, driver waiting at arrivals early morning. Convenient rail link to Vienna Sudbanhof (1.8 euro) from local station (500m). Good value for money hotel 20mins from airport. Pleasant staff.
Maria, one of the owners of the hotel, is a fantastic hostess. She recommended a nearby restaurant and then drove us there and picked us up free of charge. We had to leave at 5AM the next morning to catch our plane and she woke us up at 4:30AM and made us Breakfast, in addition to giving us sandwiches to take with us! This is the best customer service I've ever seen.
reception not soap bars, only liquid soap; pillows; maybe the breakfast can be improved
relative closeness to the Vienna airport; very good breakfast