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The room was lovely, very modern and tastefully furnished and decorated. Breakfast was not included and was very pricey. I'd recommend strolling into town for breakfast instead. Parking also not included but was a reasonable rate for the day and was located right next to the hotel. There was no safe in the room, nor any cupboards or minifridge. There was an open area in your room however with hangers.
The menu was very limited but excellent
Nice rooms, close to the centre. There were only rooms available on the very busy street-side. This implied that it was difficult to sleep with fresh air open windows.
Good central location with adjoining convenient car parking ( secure too). the receptionist at our arrival was friendly, efficient and a main plus for the hotel. The room was smoky. It was also very dated and drab. Quite depressing really altho size was good. Curtains wouldn't completely shut. Amazing low room rate, sadly I now know why.
Generous room size & very quiet. Good breakfast choices. Unable to access room service. Trouser press not working.
disponibility of parking spaces
Convenient location, comfortable facilities breakfast was not value for money. WiFi should be throughout the hotel, not just in foyer area
Location and good quality accommodation. mRooms very nice
Nice large and clean room.Excellent value for money
Big rooms, very comfortable. Twin rooms turned out to be 2 very large double beds. No alcohol in the minibar, and the hotel bar shut fairly early. And no, i'm not an alcoholic !
Fantastic! Much more luxury for the price than I expected. Good position for getting around and a short walk to the town centre.
The staff were very friendly and cooperative. The rooms tasteful and comfortable. The food attractively presented and very good. The location is ideal for getting in and out of Verviers easily to other local interesting places. The cars actually park on sandy gravel in the car park which, when wet (which is often!), can splash over your shoes and is carried onto the carpets in the car. A lot to ask, but could the car stands not be asphalted?
The hotel has excellent rooms, especially if you choose a presidential suite with a jacuzzi for a good price. The hotel is new and the rooms are equiped with nice furniture and very clean. There is a swimming pool outside and free parking lots. We didn't try the restaurant.
Staff were efficient the public areas were light airy and comfortable. My TV remote didn't work and took some time to be fixed There was nothing I didn't like
A nice modern hotel, large bedrroom with very comfortable bed. Free parking and wifi big plus. Strange chap at reception when we arrive, he just kept pointing to his right mumbling something. Until finally someone came to check us in. Bedroom very dark no light where the office is situated hard to see the keyboard.
Close to destination, easy to get to, quiet and perfect for an overnight stay
excellent reception,efficient, polite and helpful staff, good dining room with excellent food and service available late in the evening. The dining room is a bit too noisy with a full room and music a bit too loud.
Old commercial building perfectly restored. Cosy and confortable. Reasonable prices. A must if you have to stay in this area.
Wonderful modern hotel with excellent services and amenities. Bar was an excellent choice for dinner. The area doesn't offer much to tourists other than a stopping point for the night.
Restaurant was good - but operated separately from hotel as a franchise. No-one at reception for 20 minutes,booked 2 single rooms, given duplex room instead but charged for single rooms,no wastebins, no bed headboards, some lamps not working, key jammed in door lock every time, heating not working. Disused fittings with sharp edges left in shower.
Cleanliness Not very close to other restaurants; hotel didn't have any umbrellas available for guests to use/borrow; internet isn't wireless; I stayed on the third floor facing the main street and there was quite a bit of traffic noise - windows are not double glazed. Request a higher room or a non-street facing room.
The price was reasonable, and the facility was very nice. Helpful staff.
It what clean and nice staff. I prefer a sheet of my own in a double bed.
It is a quiet and beautiful hotel; the room was large, with nice decoration and comfortable. The annoying noise from the central air conditioned system 24h per day. At the reception they told me that it couldn’t be turned off individually in rooms.
no wifi for my pc
I thought it was a beautiful hotel. It was immaculate and the staff was friendly. The rooms were quiet. Breakfast was very nice. nothing
Staff were helpful, nice building. 15 mins walk from the centre of Liege through suburban areas - maybe dangerous late at night.
Bed was comfortable, bathroom clean, tea/coffee facilities available, not too far from the centre Minibar dirty, no telephone (!) in the room even after pointing it out to reception, airco switch broken, quality of breakfast dreadful with the worst orange juice you can think of, cold staff at reception, very limited room service times.
Parking facility, good breakfast (since I like to eat nicely in the morning), not too far from the center, sympathy of the staff The only thing I did not enjoy so much was the industrial juices - I would prefer fresh pressured bio juice (even for a few Euros more).
it was very nice Hotel i real enjoyed my stay over there, Just Addition please just try to put Computers down Hall for use of Castormas. Els was very nice One
The breakfast had little variety Quality vs Price very good
Other than being slightly too cool (couldn't adjust the thermostat) this was an extremely comfortable room and good value.
Excellent reception, air con, extra pillows, great breakfast, quiet Toilet cistern would not turn off after flushing. Fiddling with the flush button stopped it. Not a problem for me but this will cause vast water bills for the hotel!!
The room was very spacious and comfortable, all staff were helpful and courteous, location was convenient.
Excellent hotel, especially for people of reduced mobility/infirm/in wheelchair/elderly. 200 metres from Guillemans railway/TGV/Thalys railway & bus interchange. Buses in every direction across town; day ticket is only 3 euros. Newly-refurbished hotel, good-sized rooms, double- glazed, clean, as much breakfast as you can eat. Quiet; occasional corridor noise. Shops, cafés, supermarket and coiffeur all within 300 metres. Definitely stay at this hotel. No means to make coffee in the room; no minibar/fridge. Take your own coffee, there's free boiling water in the bar downstairs. Need to ask cleaning lady for the key to open the double-glazed bedroom windows. Room can vibrate(!), possibly due to air pressure with all the double- glazed windows shut. Occasional vibration due to passing heavy trains too? Cracks in outside window sills and brickwork; maybe building is slightly war-damaged. Note: no Internet in lobby, you need your own laptop to connect in the bedroom.
location by the station,efficient front desk and very good lift service.More than adequate buffet breakfast no dislikes
Bed was great and room set up in a very practical style. Bathroom sink was a round very modern style, but not practical for use. Shower door seal was loose. No coffee maker in room.
Just a block from the train station, it couldn't be easier to get to. The staff was extremely nice - both front desk and breakfast. The room was also very nice with nice linens, furniture, and bathroom fixtures. Being a brand new hotel, this is a great value for the price. On the day of checkout, the hallway smelled very strongly of cat urine. I assume that pets are acceptable, so this is always a risk.
Brand new furniture and decoration, location Unfortunately it was the 3rd day from the opening of the hotel and there was no TV signal and mini bar (refrigarator)
Spa facilities are excellent, Massage was fantastic There was a reception in the lobby and the noise carried into our room.The receptionist was very courteous, but the whole experience was not pleasant. We had to carry our heavy luggage up a flight of stairs to the room.
Clean and good size hotel room, nice spa facility We could not order any thing to eat after 2pm...If te hotel can provide some easy make snake it will be better
The spa facilities were fantastic! The breakfast and Lunch buffet was amazing. They had really strange time schedules. The reception was closed after 20.00, so no one there in case you had any questions. You had to make a reservation at the restaurant but could only go for dinner between 19.00- 20.00. We arrived at 19.30 so hardly any time to get changed. Same for the Lunch, which meant at 12.00 everybody rushed to the lunch area. No airco at the room.
very relaxing, beautiful rooms in the new extension. staff very helpful, food was good and the spa facilities are excellent reception shuts at 8pm. no iron available only dry cleaning service which takes 24 hours
Rooms excellent, spa fine, dinner very good value for mony and staff always helpful There should be a proper bar for after dinner
Polite staff, excellant SPA and massage facilities etc. Romantic package on the website states a 'bottle of champagne' however in the room just a demi-bottle!
Everything is perfect. You will be happy to stay this hotel.
The spa facilities were lovely.The setting was really charming, and there are a lot of paths on the mountain behind the hotel to go hiking on. The bed was not that comfortable and the room was exceptionally warm. The jacuzzi smelled like chemicals.
Very clean and comfortable.
Excellent new spa with all facilities; Beautiful design hotel, including spacious rooms; Free drinks in room and free slippers/bathrobe for spa. Very good breakfast. Perfect w-e get-away!
Convenient, clean, good food, helpful staff.
The bar and restaurant
Car parking, breakfast, easy access from highway, quiet area, indoor swiming pool (although I did not use it) Some of the staff were not nice, in particular in the bar; also, I tried to have a cheese sandwish at15.40 and was told that the kitchen was closed
Convienace for getting on the main road to Spa GP.
The staff were friendly and helpfull I booked the hotel as it advertised/was advertised as being close to the grand prix circuit (16km) but in fact was no where near it unless you had a car but that still was 40 plus km away secondly the spa facilities and restaurant shut very early and no bar meals were available
Friendly, helpful staff. Visitors should realize that this hotel is about 15 mins drive from Liege. Noise from adjacent rooms and corridor.
Cannot order English papers even though printed in brussels!
I found the receptionists very helpful
The staff were very concious of our needs and tried in every way to help. The rooms were kept clean and the bar staff very good.
The minibar is always completely empty, and the brush was missing from the toilet
There's only 1 guestroom next to garden.So I feel special.And There's perfect hospitarity more than anything. The room is designed very contemporary,stylish and elegant.I was very glad to take breakfast at another room on the garden.
Very modern in design but very comfortable. The decor was excellent. In the centre of Liege, convenient for communications. Breakfast room with lovely courtyard setting. Extremely good breakfast with lots of choice.
Very nice welcome by the lady of the house. Great breakfast with a personal touch. Very quiet location although very near to Liège Guillemin everything was great
The very friendly welcome and the excellent and stylish room.
Wonderful hotel with amazing host, definitely recommend!!!! Stylish room with deliiiiiiicious breakfast :)))
the staff was very friendly. wonderful location. great price for rooms. there was no ramp to aid with bringing luggage into and out of the hotel. there were only steps, therefore carrying the luggage into the hotel was difficult.
Very central, reception staff helpful
We liked the hotel because it was central and easy to get to shopping and local attractions. Also the staff were very helpful. We did not take breakfast there as at 14 euros, we found it a little expensive so were eating in the cafe nextdoor.
very good location for city, room very clean may find it hot in summer
the location is very good. rooms were clean, the staff was helpfull. the parking space under the hotel was convenient. The breackfast costs to much, while you can a breackfast for half the price next door.
the location of the hotel in center was good like any Ibis hotel is very functional without any personal touch
Its position in the city, good breakfast No hot drinks facilities in the room
the very restricted access to the parking area
room was ok breakfast too expensive
There were no tea or coffe making facilities in the rooms and there were no hair dryers for the ladies
it was a convenient stopping off venue on our journey. Having stayed in a Campanile in Belgium before, we were looking forward to it. It turned out to be a disappointment - food overpriced for quality and selection. See above
Close proximity to the highway, and free wifi at the reception.
The staff were excellent with speaking different languages and being very helpful. Food was good Some rooms are still used by smokers and if you get one as a non smoker it is not a pleasant experience
Friendly personel, absolutely. Close to the highway to continue my journey. Rooms are old, but clean. The room was very cold when I came in. Heating system was there, but took a while before it was warm enough to take my jacket off. And the front window was close to the gallery, so everybody could could watch into the room. The ambience was ok, but if other hotels are not overbooked, I will not come here again.
The hotel staff were very friendly and helpful. I had a particularly delightful experience when because of a change in my itinerary, I had thought an extention of my stay with the hotel was an absolute necessity. Helpfully the staff at the reception gave a better solution. Costs some €11 one way to the city centre by taxi. The hotel may not meet the budget needs of the budget tourist in that wise. A shuttle bus to the Train station would prove a good solution.
The room was very clean .The drink was prepared, and it relaxed. One outlet of the lavatory was not able to be used.
Friendly environment and welcoming staff
Staff were very welcoming and went to a great deal of trouble to provide top quality service The hotel was being upgraded. The old bed was not entirely comfortable.
The dinners were exceptional and the environment of the highest quaity.
Very friendly and hospitable. Great breakfast buffet. The rooms were clean, spacious, and charming. All the charm of a B&B but with the facilities and services of a hotel.
We had the suite and it was a large room with colorful decorations. The dining rooms and the grounds are very pleasant. The owner was very helpful and courteous. The hotel is directly opposite a distribution center with semi trucks entering throughout the day and evening. The bathroom in the suite was very large but had a slight odor as though dampness may be causing mildew.
Excellent room. Excellent breakfast with very good choice Evening meal was pricey. Did not appear to be other restaurants in the area in fact the hotel is on the edge of an industrial area. Even so, for us, if the evening meal was lower in price this would be a good choice for an overnight stay.
Very comfortable and quiet. Probably the best breakfast we have enjoyed in Belgium.
Food was excellent and measured pace of service made for a very enjoyable evening. Room was well appointed and clean.
It is a very beautiful hotel, the rooms are decorated to an exceptionally high standard. We stayed in Belle de Nuit and it was simply lovely. Very spacious, large bathroom with a raised, deep bath and very good separate shower. The restaurant is exceptional, original and delicious food. Wonderful!
Nice small hotel with friendly staff and good restaurant. We booked two rooms, who were different but both nicely decorated and comfortable. The curtains don't block all the light from entering the room.
The owner of the hotel is a really nice guy trying to make your stay as good as possible.
Comfortable room, free WLAN Uninspiring location but near CHU University Hospital. Noise from nearby disco, even on a Monday (holiday) night!
A well situated medium class hotel.
Location for start/finish of Tilff-Bastogne-Tilff cycle event. Breakfast was very poor and very expensive (13 euros pp). Staff were poorly prepared to plan and restock breakfast to staisfy guest needs, although advance warning of full hotel due to cycle event.
close to clubs no minibar
Clean, fair price, convenient, easy to get to Carpet, furniture was worn - beds/pillows uncomfortable.
Near the city : rooms available Hotel described as "near the Golf" : yes it is but more near a dancing and a "circis" as near the golf
Convenient location and helpful staff. Some hotels have Bibles in them, but I did not find any at this hotel.
The service was swift and polite. The room was very nice and clean. Absolutely recommendable for families
It is in a very convenient location for the University. The surrounding complex, (Bowling etc) was very handy for a quick diversion for our kids. The tea/coffee machine in the restaurant was not working and the staff did not seem particularly anxious to address the need for boiling water. The provision of a kettle was all that was needed but this was not forthcoming.
A bit further out of town than expected but still only a 15 minute cab ride.