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What was not to like! The hotel was wonderful. The breadfast and dinners were excellent. The staff was friendly, efficent and all apoke English. The room and both were wonderful, modern, clean and tastefully done. We enjoyed everything the hotel had to offer. Breakfast and dinner were both first rate. The hotel staff was friendly, efficent and all spoke English. The room was tastefully decorated. Great place. No changes need to be made
even though it was not in coimbra it was in a much nicer town ( Lousa). We were actually happy to be there rather than Coimbra.
comfortable room, beautiful hike nearby, great restaurant in town nearby
The staff were helpful. Facility was clean and comfortable. I would give it my best recommendation!
The hotel is wonderful: my room was inside the old palace, which helped to dazzke us a bit.
Breakfast was very good and staff was friendly
Super hotel. Great service. The castle on the hill near by was a wonderful walk in the park. A good value. Hey, we just liked this hotel. No negatives
beautiful room and facilities. use of computers in lobby very helpful. excellent breakfast the air conditioning not working in our room. took them all day to try to fix it and finally change our room. customer service could have been better
A great location adjacent to the Serra da Estrela and with a really interesting history. The bar was advertised as open and wasn't; the restaurant was basically very good but the first course was served up lukewarm on red hot plates and the wine wasn't quite up to standard
Great personel, great place.
style&feel of the place is good, spacious, good dining.friendly staff room style ingongruous - felt more like mountain chalet than a convent cell;)
The view and location was spectacular! Our suites were comfortable and elegant. I should have booked for two nights and taken a day off from sightseeing to just relax at this wonderful oasis. Our GPS took us on a very, very interesting route to get to the hotel!
Hospitality of staff, hotel conditions, the swimming pool Expensive restaurant, no activities for children
Very quite location. Friendly service. Recommended!
Staff very friendly
Excedllent food and hospitality Not much to do in the area
Room was big, with balcony. Free Wireless Internet in Reception area. Parking very big. Hard to find with GPS. Position between 2 traffic roads. No English menu in Restaurants. Position is far from lake.