Excellent location. Nice staff. Breakfast included. The small shower, but that would have been ok if the shower head had not been broken and spraying water everywhere - the floor was soaked.
spacious room, friendly staff,excellent restaurant, great location,good value, efficient front desk not applicable
It was nice and homely, very central and nice to sit outside for a drink.
Good location, very friendly, lovely breakfast and good atmosphere Room facing square with curtains that did not block out lights that were on all night, illuminating room. Also early morning delivery trucks from 6am.
Centrally located in the old city, on a plaza. In easy walking distance to many shops and restaurants. Had dinner at the restaurant which was very good. Happened to hit a hot day, and since the hotel does not have air conditioning, it was a bit uncomfortable in the room.
The Hotel was in a good location, within walking distance of the sites I most wanted to see. The staff was helpful. I was disappointed that parking was not on premises. It was a little too far away for us.
Being right at the centre of the city of Luxembourg. It was supposed to have Wi-Fi connection all over the hotel. Well, not in our room, on the fourth floor.
fabulous central location, clean comfortable rooms and good value for the money.
Hotel Francais has a nice bistro downstairs where you can eat till late. The complimentary breakfast was very good, with fresh fruit and pastries. Some noise in the night, think in the front of the building it's worse than at the back. I stayed at the back and I heard it as well. They seemed to think it was the street cleaners or builders on the square.
Comfortable room, great location. My room faced onto the main square, right over the restaurant and was noisy at times.
Quietness and space See copy of my e-mail sent to guest relations@ accor
Although not enthusiastically, I liked the gym. The personnel at the counter. They were cold and not very helpful when I explain that whenever they charge a customer's credit card they should inform the customer first.
brand new hotel, modern, quiet, good size room with sofa bed for kids, separate little room for the toilet was a nice feature a bit of a walk for small kids to the tourist attractions, no info on hotel services/facilities in the room, curtains did not completely block outside light, windows do not open
The location and the staff
The hotel is very well located, is silent, clean, is possible open the window, the rooms have very nice colours and they are comfortable.The hotel staff is very professional. I like everything
Room excellent as everything new when I stayed Close to centre so handy for walks etc TV was flat panel etc which looked great but the reception was very poor so most channels were very fuzzy - virtually no entertainment channels in English just the usual news/business. Key card did not work initially but this seemed to be a teething problem which was resolved quickly
Very clean and comfortable room Luxurious bathroom and nice shower Great views Good value for money Location is a bit hard to find Expensive breakfast
Construction area nearby
The style of the room, well designed and clean.
Nice new hotel. The restuarant and its staff were excellent One of the front desk clerks was not very friendly or helpful when asking about things to see and places to go in the area. Really was one reason when ended our trip a day early
Room was comfortable and nicely decorated. Breakfast had a large assortment of foods. Staff were friendly and helpful. Casino was fun.
Very nice clean and well designed rooms
The Casino was a pleasant surprise to us. It is is the most comfortable and fairly up to date casino we have experienced in Europe. Nice, friendly staff in a casual environment. Not many card games, but lots of slots to choose from. The hotel room was large and clean. The buffet for Euro 21.50 including all the wine you wanted was a bargain. Great choices. Breakfast was nice and the wait staff very friendly. We intend to do this get away frequently as it is only an hours drive from our house. The hotel was wonderful with free parking. The Casino does need to upgrade its slots so that they are coin free.
Great location, 5 minutes walk to the village center or 10 min to the Thermal Centre. Free access to the Casino itself, which I enjoyed even though I'm not much of a gambler. The room was large and clean, with a very comfortable bed and armed chairs. The continental breakfast was fine, with good service. The entire hotel was very well maintained and clean, the staff friendly and helpful. The bus that connects the village and Luxembourg City stops right in front of the Casino complex. The cigarette smoke from the game rooms managed to seep into my room, which could be bothersome for those who are allergic to smoke. When I was there, the Casino building was being renovated and extended, making the area outside a bit messy, but the noise effect was surprisingly low, so it didn't bother me.
confortable room at an attractive price. friendly and helpful staff breakfast could offer more choice, esp cheese is missing
Large and bright room as well as bathroom, comfortable bed, LCD screen, choice of breakfast very good. Very good value for money at hotel/casino restaurants, all staff friendly Only one elevator (though hotel is not big)
noise in the morning - rooms doors are heavy and slamming frequently - difficult to sleep
Kind reception and professional behaviour of the staff
the temperature of the room ! Very hot and the airconditionning was did not work.
Photo of Hotel looked as if it was in a Park. Actually it has a main road in front of it! Also no restaurant in evening
Convenience of parking - Elevator (small) - Clean room - Walking distance to restaurants and museum - good for adult travellers only Front desk staff did not make us feel welcome. Seemed to have an unfriendly attitude toward our family which has 2 small children. Did not have a high chair in breakfast room. Offered limited information about local restaurants when asked.
comfort, good location
Great location, nice and helpful staff, and good breakfast. For the location and the service, the price was reasonable.
It was close to the train station The drain of the douche was a little bit blocked. So the whole floor of the bath room was wet.
Charm. Great location. Helpful staff.
Location was great for visiting the Military Museum. Parking was good but charged to much. Breakfast was wonderful. Younger Manager was very-very nice and helpful. Hotel was still locked up an hour prior to offical check in time. Older Manager who checked us in was not rude but was not at all friendly.
Personel contact / friendly atmosphere / accomodation. Early in season: kitchen not yet open / staffed for diner. There was however plenty of choise in restaurants in the immediate surroundings (Diekirch)
Good service, nice clean rooms, located centrally, beautiful environment, parking space. I'd like to have eggs at breakfast.
The hotel is in a small, nice town in the middle of Luxembourg and a good central point if you want to explore the whole country Old and dark interior, no minibar or coffee making opportunity although we stayed in the larger "apartment" room. Check out was at 11 and breakfast only until 9.30 - that doesn't reall invite to a leisure weekend
Very near the airport, comfortable and reasonably priced. Breakfast was good but expensive Car park was a mess and difficult to use because of road works
Cleanlines and service, good resturance
Very reasonably priced and a decent value for money restaurant. Only the "smoking" bar was open for dinner with noisy modern rave music. Not possible to eat in a non smoking area or restaurant.
The Hotel facility It's quite far away from the center. It suits for people who have a relaxing trip, not a sightseeing tour. It takes almost 30 min to center
fine breakfast 2 nights there was much noise until 2am; 20 minutes from the city centre by bus
Great breakfast, plenty of free parking, less than 1 minute from the highway (and airport, for that matter), view on cargo airplanes, wonderful NH shampoo and shower gel.
I've been staying at the NH Luxemburg for the past 8 months while working in Luxemburg and waiting for my house to finish. It's very close to work but so are others, like the Ibis. Don't know what that's like but I keep coming back to the NH because the rooms are so nice and the beds so comfortable. This hotel is walking (!) distance from tiny Luxemburg airport. Beware of getting a room on the airport side. The (propellor) plane engines are a deep rumble which are disturbing. The food at the hotel is 10-15 euro a course with wine starting at 4.50 a glass. None of it is very good and you need to have a car if you want to eat somewhere else. There are no fitness facilities or near the airport any running/walking possibilities (middle of a business park/airport area without sidewalks)
Fantastic room so amazing offer. Bicycles seemed a problem when we checked in. They found somewhere but it was the only hotel in the holiday that this happened.
Walking distance from airport Breakfast was expensive,and not very good
What I liked? nothing actually - first of all staff - when I arrived there, maybe due to my nationality, even though I gave my credit card, they asked me cash guarantee, which I never had this issue in any other hotel. Second - the room is decent, but not for 4 starts as is quoted, I rather say 2, 5 stars. I think the bathroom is done like 20 years ago, really old fashion. Thirdly - cleaning of the room - you could see hair all over the place in the bathroom, which is not nice at all. As well you could see hair in the food in the morning - omelette's. Fourthly - I had in my reservation - free mini bar during the weekend, but the mini bar was so free, that even was locked with the key. What I liked? nothing actually - first of all staff - when I arrived there, maybe due to my nationality, even though I gave my credit card, they asked me cash guarantee, which I never had this issue in any other hotel. Second - the room is decent, but not for 4 starts as is quoted, I rather say 2, 5 stars. I think the bathroom is done like 20 years ago, really old fashion. Thirdly - cleaning of the room - you could see hair all over the place in the bathroom, which is not nice at all. As well you could see hair in the food in the morning - omelette's. Fourthly - I had in my reservation - free mini bar during the weekend, but the mini bar was so free, that even was locked with the key.
We thought the dining room was beautiful Very convenient to the Rail Station No lift, and we were on the 4th floor, both seniors!! No-one around when we checked out at 6.30am
Since Lux is a small city, the location of the hotel is within 1 km from the city centre and less than 10 min from the train and bus station. The staff was nice and helpful.
I mainly needed a good place to sleep before an interview. The room I had was quiet, well heated and the bed was reasonably comfortable, so it net well my expectations. Room was small, but I only stayed for one night and didn't mind.
The hotel itself is OK, but: there is a disco in the vicinity, and it was practically impossible to sleep in 2 nights out of the four!
central area needs a bit of refurbishment, but otherwise was fine
The rooms are very spartan, but this is the norm for Luxembourg. I booked a double room as a single traveler because I like a large bed. Unfortunately, it consisted of two narrow twin beds. None of the lights by the bed worked, due to burnt out light bulbs, so it wasn't possible to read.
the smell of pizza's trough the whole building the smell of pizza's trough the whole building. the location is in a doubtful area.
It would have beeb nice if the staff could speak and understand english.
Clean, bathroom renovated, friendly staff, generally good value for money, in centre of town, close to airport bus and train station Location in red light district, literally between two night clubs , room itself a little run down
Hotel is in sex-shops and bars neighbourhood No arconditioning even not for a very hot day!!! No internetposibility
Very near the train station. Staff helpful and efficient. All facilities up-to-date, very clean, and mostly effective (eg the shower worked well and also did not leak on to the bathroom floor, but the listed BBC channels on the TV were not working). 1. The street noise until 1-2 am (drunks) and from 6 am (the garbage people) 2. Unable to connect to the advertised Wifi 3. Some staff spoke no English, which was no problem for me as they all spoke French, but could be problematic for others.
The best feature of the hotel for us was its proximity to the railway station. We were also impressed that the hotel staff we talked with spoke perfect English. The neighborhood the hotel was in was not our favourite, but it was not too bad. We felt safe when we were in the area, although even safer when we were in the downtown area.
Simple but clean. Good location. Free WiFi is very nice.
Clean room and a WiFi that worked flawlessly Strong smell of cigarette smoke, and a flooring that squeaked as we walked. The hotel is on top of a bar and can be a little noisy at times
Staff were sooo kind to me! And they trusted me by giving me the hotel keys at night :)
I had contact with several members of their staff and they were all extremely friendly and helpful. Very pleasant to deal with. There is a bar attached to the hotel and it was quite noisy until about 2am. This wasn't a problem for me, but would be for any guests that like to get to bed early or have small children
convenient location in regard of my meeting it is located nearby facilities which in the evening are somewhat noisy
Rooms were neat and clean, close to railway station and convenient. I would happily recommend them
Private garage to park The hotel is above or opposite a night club which does not quiet down until 4.30am then woken at 6:30 by bin men.2 hours sleep!
Great location to go to the city or any where else in Luxembourg This hotel is the room only, there's nothing else in it. Other facilities are nearby but not in the hotel which is small, although the rooms are ok in size.
the kindness of reception staff, the quality of breakfast, the opportunity of upgrading my room for free the lack of parking hotel places, the fact that they withdrawed the total amount of payment after booking
Very nice staff, willing to help anytime. The hotel is small, was just a good choice for staying for our traveling around Benelux. The room has a little kitchen, but there are no pots and cups to make even a cup of coffee. We got only one water glass per room even cleaning mate didn`t realize it after first cleaning.
Be careful with their offered parking ... you need to be driving a mini in order to utilize it. This said, there is lots of parkign in the area on the street.
Just a short fifteen minute walk to the center of town. Lovely staff, clean rooms, decent breakfast. I would stay again.
Excellent , helpful staff, with lovely welcome, good clean room, excellent value
Price, location Terrible traffic noise through the windows - and one window could not be shut.
The hotel was small and therefore perfectly intimate. It was plush but not stuffy. There was plenty of space in the bedroom, including ample cupboards. It was great to be able to park (short term) directly outside the front door. The bathroom shower head offered many positions but was leaking - but we still got wet - so no real problem! We were hungry when we came back to the hotel on Friday evening and although there were snacks available in the room, we fancied something a little more substantial but there was nothing on offer. But it was after 10pm (maybe 11pm?) so we walked to the nearby Pizza restaurant, which was fine (and delicious!)
Nice staff, comfortable room, parking
friendly and helpful staff handle of the window was broken, servicemen was needed to close it at all, dirty curtain, noisy street, small TV at a less than optimal location, they take away used towels and plastic cups instead of leaving it
The location was good as it was 15 min walk to the city Center Rooms were smaller than I expected...
I have found the services I expected. This Hotel is pleasant
Nice environment, good logistics 4-star hotel ut the furniture is quite old, the staff could improve
All of your staff were pleasant, polite and very helpful. There was also plenty of free car parking. Only ten minutes from the city centre by car. You have a bus service just outside the hotel. Dining room and waiting staff are excellent. The food was adequately cooked but a little slow arriving. Your hotel is generally very good although parts of the interior were showing their age
the indoor swimming pool was not convenient for small kids
The car park was extensive and free. The hotel was in the middle of refurbishment which hadn't been mentioned when we booked.
The facilities (room, swimming pool, bar, breakfast) were good, and the staff were pleasant. The hotel has a spacious reception area, and is in an accessible location. The facilities provided good value for money. Hard mattresses and only one pillow per person, resulting in an uncomfortable night's sleep. An over-crowded breakfast room, meaning that we had to eat breakfast in the (rather noisy from the TV) bar. No spare towels by the pool.
Hotel is well placed for Luxembourg city. We enjoyed our meal in the recently redecorated restaurant. There is a large car park.
The local is rather quite; Personnel is supportive. Good restaurant. Internet access is too expensive, a today's service that should be for free. No air-conditioning in the room. Too much noise coming from outside.
had a lovely time staying at this hotel.had spent my frist night in the hilton just up the road and the alvisse parc hotel was so so much better on all things eg the cost of food & drink was so much cheaper,the staff were much more helpfull and the whole style of the hotel was much better than the hilton that cost for one night the same as our whole 3 days at the alvisse parc .we were there for the world cup of food(so we know the bussness well)its on again in 4yrs so it will be this hotel we will be staying at
Quiet Mid-renovation. First room given smelled. Poor in room facilities, poor service in restaurant. Defintately not a 4 star hotel.
Efficiency of the staff. Good food in the restaurant. Comfortable and well equipped room. Nothing
The restaurant was too small for the number of guests
Room was clean and spacious enough, nice bathroom. Limited choices at breakfast buffet. No hairdryers in rooms.
Easy parking, good breakfast. Service a bit slow at dinner time.
Good acces t Luxembourg City and the town of Metz The roadnoise during the night
Room standards were good and comfortable as all Ibis hotels are that we have visited The reception area needs to be made more presentable and the reception staff more available. The restaurant had only one waiter on duty in the evening and that was the manager. The furniture coverings in the bar area was badly worn. It needs some refurbishment.
Facilities. We're looking for a hotel to locate 120 people during a classic car rally. This one would suite fine. Maybe we would prefer the ibis in Esch because of its nice location, but it will only be open as off the 15th of december.
Close to the highway, good connection possibility. Bed very hard. No minibar
easy access while travelling need to update the rooms, smelly and old
the friendlinessof the staff and the very clean room The prepaid cards for using the internet wifi are wasting a lot of money. I think it should be either free (incorporated in the room service) or by time chargeable to a credit card,
it is not 4 star hotel, i think it is only 3 star
i liked the wellness features and swimming pool, i liked the yard and the comfort lounge rooms
good, comfortable room and a very nice wellness and fitness area tiles around pool were very slippery when wet.Slippers might be provided by the hotel
The property is very nice and only a 5 min drive to downtown. The pool is great. As the wellness center didn't open until 4pm, the kids had the pool to themselves in the am. No vegetarian options in the restaurant. Terrace very small and not very attractive. No lawn chairs outside to sit in the sun, just steel benches. Rooms are small. Glad we didn't pay the extra Euro 26 per night for our son as this would have made the room too overpriced for what it is. Breakfast service friendly but slow.
the location value for money out of line, and without being respectless. it's more an hotel for older people.
the quality of the restaurant was excellent, the service at table was discrete and efficient. the location with the walking routes very close to the hotel was very practical, the wellness centre with the swimming pool although small was nice (but we were lucky that there were very few guests otherwise it would have been too small and soon crowded) we did not like the first room too noisy as on the road and we dislike the new building, that has an awful architecture wrt to what I had expected to be a "chateau".the building and the furniture including the carpet are too old, and shall be renovated to be up to a 4 stars hotel. bicycles were not available. overall the hotel is a good 3 stars, but certainly not 4 stars
Hotel well located for walks/hikes in the 'Little Switzerland' area but also possible to walk into Echternach. Set in lovely peaceful grounds.Comfortable well-appointed room. Very good buffet breakfast. We enjoyed the use of the swimming pool and steam room after a long hike!
One of the most wonderful and beautiful walks/trail in the "world" passes by the hotel and excellent spa
Staff are kind and cooperative, dinner was good. Well maintained but facility is a bit old.
At the first glance, I have appreciate the kindness of the personel. But at the end of my stay, I had to change dsticly my view.Wi-fi access is good. The comfort is very poor: there is no enough light in the room (one small lamp). By night, there is absolutely nobody at the reception desk and the whole hotel! If you need help or assistance, your are alone. I have asked at the reception to call me a taxi for the airport the nex morning. It has not been done and I had to stop a private driver at 6pm, asking him to give me a lift at the airport. In the hotel, there was nobody to to ask help or whatsoever.
The hotel staff was very friendly and helpful. The food in their restaurant was excellent. The room was very affordable. There was no carpet on the floor of the room. It would have been better if the shower head was mounted on the wall.
the hotel is located very very close to the airport so it is extremely noisy, the isolation is very bad. My room was probably over the kitchen of the restaurant so it was smelling horrible the food...
no parking only on street which waqs full!
The reception at the hotel was very pleasant. The rooms are clean and tidy. The bathroom was very basic but this is very typical in this area for this price range. Overall very good value for money! Only thing what was less was the fact that my room was very close to staircase and that resaurantpersonel used an adjecent room to change which killed the absolute quiteness.
Restaurant served good food. Far from city center, though there is a bus stop right in front of the hotel.
It is a good restaurant with guest rooms. Location is good coming by car, but there is a bus connection too. Cheapest place to stay in Luxembourg, if you do not want to go to a youth hostel and share a room. Staff is fluent in Italian. Staff does not speak English or German.
Thanks for all staff in this hotel
The food was extremely poor quality with not a lot of choice for a very high price. We stayed there as there was a micobrewery in the hotel, unfortunately the beer was of a poor standard and there was no where else to go.
Very nice service personnel. Very good food. Nice room. The family room could be a bit bigger.It was not possible to book a 4 persons bedroom on the internet.
The restaurant - own brewed beer The room is a bit simple
The beer, food and the professionalism of the staff. I'll definitely stay there again. No.
Terrific restaurant, nice breakfast room.
Easy to boopk, close to where I needed to be, with a friendly atmosphere and good local food and drink. Road noise.
Very good restaurant. Road noise.
Very nice, new and clean hotel, bright room and comfort euipment. NO
good food and drink, convenient location for my client Room was smelly (damp) and radiator had to be bled. Rooms remind me of student accomodation - very basic beds and few facilities.
The staff were very friendly and the hotel was in a convenient position for us Unable to get a gin&tonic! Breakfast was a little limited.
there is no AC in the hotel, they dont have wireless internet. and there is no ironing borad and iron in the room.
swimming pool and sauna the location of hair dryer in the bathroom is unpractical.
staff extremely service oriented, pleasant and childfriendly
We were given a suite, which was a nice surprise. Very nice breakfast, when it is included in the price. Our bathroom was dirty and we had to call to have it cleaned upon check in. Although it was a treat to be given a suite, the room was in great need of an overhaul.
excellent service in a quiet place no to far to the city
Swimming pool and delicious breakfast The clealiness of the room. It was not mentioned that when you obtain a reduction for the price of the room, the cleanliness will follow.
The room was big (much bigger than I even hoped) and the king sized bed was AWESOME! Room was also very quiet, which means the walls were sufficiently thick. The room was sterile. The bathroom was large, but there was no method or madness to the space itself. The TVs were old and need to be updated (the one in the bedroom didn't work; thankfully the one in the living room did).
Good location on the hill side close to the town. Good swimming pool
I had Flemish asparagus in your restaurant and it may be the best prepared asparagus I have ever eaten. The breakfast was good. Staff very friendly and helpful. Bus very convenient. Hotel excellent value - would stay there again and would highly recommend. We had to take cab to airport because hotel van was busy.
Although it is out of town, there is a shuttle. The hotel is perhaps a bit tired and in need of an update, but the value is nevertheless superb for the price. The breakfast, included, is first rate.
It feels like staff members have financial targets to achieve before customer service
excellent (small) pool & gym facilities for hotel, free parking, quiet, fantastic breakfast, decent room size, decoration, light, curtains, 2 comfy armchairs, table, desk extremely soft bed (never seen a softer bed in any hotel), no wall sockets for laptop at desk or telephone charger next to the bed (only one at the window or you have to pull furniture from the wall to reach one near the desk... very inconvenient). A noisy buzzing kind of speaker (alarm speaker system?) on the side of the bed - quite disturbing at night. No ventilation at all in bathroom/toilet area (there's a vent but no airflow at all). No Toilet brush. Extremely expensive internet (10 euro 1hr, 17 euro 24hr) and troublesome to have to buy a password at reception each time you want to use it (unless you buy multiple days or week package on day 1). No complementary still water bottle, water in minibar and placed on table 6+ euro
Good breakfast. Old fashioned hotel built in 1985 (looks like in scary movies). Awful shower. Internet is for money only, it is nonsense nowadays. Not a 5* hotel, it is rather very average 4*.
Excellent sports facilities and La Perla cafeteria. Beautiful location.
The hotel is in a sports center with swimming pool / sauna and all kind of relaxation and sport facilities. Out of the city center so you avoid the noise but still very near and well served with buses. The rooms are big and with high ceilings. The bathroom is spacious, functional and comfortable. Free WiFi in the whole sports center. Breakfast could be better.
Great design, comfortable room. There was forbidden to eat or drink in the room.
Quiet, access to the Spa and swimming pool
This is not a hotel. But it sure is a 5 star sports complex with superb facilities. It is less than 10 mins away from airport by taxi (eur25). There is no aircondition in the room. However the room has all the necessary amenities. Breakfast was also good. I paid eur87 per night - excellent value. D'Coque is not far from city centre - by bus for a mere eur1.50 and taxi eur10. No wireless facility in the room.
The staff cleared my debt as I forgot to pay. They were very nice about this and generally helpful. The sauna staff too were clear about the fcilities
Good location in the middle of Kirchberg just meters from the eu commission, European Court or Eurocontrol. Also, imagine a hotel with its own Olympic size pool(s) - as it is attached to the Luxemburg sports center D'Coque, which can be used for free (at least one time...). Unlike other hotels, they charge for Wifi just 5eur for 24h. However, not for the one how needs a bar or other "fancy" amenities. For all others who need to be in the area its a really good value.
Free internet connexion should be considered as basic need of any traveller (I need it much more than TV).
It is close to a bus route to the centre of Luxembourg. The room was a long walk (maybe 500 meters) through a labyrinth of concrete underground tunnels to reception. The room was cold as a refrigerator when we arrived. The bed had a lot of hair in it, so maybe the sheets weren't changed. It was impossible to get to the breakfast room with a baby stroller, so we had to wait for staff to let us through the multitude of secure gates to a lift. There are big pools and a sauna area (not included). But the wrist entrance passes to the sauna didn't work, and the sauna reception is not visible from the sauna entrance, so we had to wait, or walk 200 meters back to hotel reception. So we pressed a button for a horribly noisy alarm, which annoyed staff.
It was very clean and the room was very nice. The staff was very helpful. I paid for internet but I rarely connected from my room. I had to go to TV room in order to connect..
Space and decoration of rooms
Most comfortable bed ever. Wonderful shower Needs more English language TV channels
It is the best hotel in Luxembourg, a bit less central than the Royal but close nevertheless and newer/nicer. Nothing to report
This is a great hotell, situated just "above" the Grund in Lux. City, with a fabolous view to the Old Town ++. Our price (weekend-price) did not include breakfast, which is rather expensive (EUR 30/pers) at the hotel - however, there are lots of cafés in the old town. The rooms are nice and fresh (even with an espresso-machine, and free mini-bar (non-alcoholic)). if you want to stay just in the midle of the old town, this hotel might be a bit too far away, however, it felt very central.
I liked the panoramic view of Luxembourg Slow service
Very new hotel only opened in Feb 2008. Shower is great all glass in part of the bedroom. Lovely TV, bed and decor. Free mini bar was a nice touch although it only contained soft drinks. Breakfast at €30 was extreme so we did no bother.
The room was outstanding. Lots of nice amenities and attention to details (bathrobes, coffeemaker, flower, L'Occitane soaps, excellent shower) and the design was spacious, original, funky and modern yet warm and comfortable. Wifi should be included. Shower leaked out onto the floor due to design flaw/bad seal. No easy garage access. Room should have radio alarm clock with iPod plugin.
Spacious room I called them at 22 h and nobody was ready to pick up my shirts and deliver in the morning about 8 30 am, ironed.
The beds and linens were outstanding, as was the proximity to the lower town and casements Boch. Walking down by the river provided wonderful atmosphere. The complimentary (non alcoholic) beverages in the minibar were a very welcome touch that we enjoyed!
The power shower. The shower being in full view of the whole room.
Service and staff were as you would expect from a five star hotel. We were contacted by the hotel when we booked to ensure all our requirements would be met, and they were.
Ubicacion no food at the bar lounge
The quality of the breakfast That the restaurant in the Hotel was closed:
The staff was excellent! It was a very classy hotel.
The location was perfect. The staff were very helpful and friendly. We received a free room upgrade when we arrived to an executive suite which was very nice, the room had everything we needed including fluffy robes and slippers. We were initially worried when we arrived, that the Hotel seemed very posh and we had arrived on a motorbike as we were touring round parts of Europe on our holiday. We thought the Hotel may not appreciate us arriving outside on a bike with all our outdoor gear on. However this was not the case and the staff were very courteous and helpful. The Breakfast was very enjoyable and served in a lovely room. I would definately recommend this hotel to others and I would recommend a weekend stay in Luxembourg it was so enjoyable.
The hotel was really nice! Everything was nicely organized, staff was polite and very friendly, the spa was well maintained and clean. Breakfast also very good.We enjoyed our stay very much!
most of the staff members were very nice!
Large room with a very comfortable bed, with terrace. Bathroom excellent with great amenitiies. Breakfast was lovely. Price of drinks in the piano bar was a little on the expensive side - even for a 5 star hotel!
Excellent 5 star hotel. Perfectly located near the center of town.