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staff is very kind rooms are very poor and not well maintained : my first room had huge graffiti on the walls, it was changed and the 2nd room had no wifi
very quick checkin and check out, friendly staff. very nice restaurant, we had an excellent dinner there with very cheap price, also very good snack in the night. easy to go to the town, and the small town is quite nice. nothing, good small hotel and really good food, well prepared salad, kid friendly.
It was relatively cheap and still nice. The room was clean, no sign of mold in the bathroom, unlike someone else mentioned it before. It was also quit there, so we could sleep very well. The breakfast was good and when something ran out, it was filled up again immediately.
the beautiful bar and restaurant. really nice surroundings to relax. the mosquitos in my room. I was bitten alot and needed to visit a doctor for some medication.
Easy to find. Good cycle storage Needs refurb to bedrooms. Public areas are however up to date
use of computer for emails, ample car parking, breakfast was ok no tea/coffee facilities in room, needed decorating in bedrooms, no hotel information in room, single beds in double room
The easy access to the downtown. The lovely view out the window. The friendliness of the staff. Steps are rather steep and curvy and there is no lift. Also offers no safe, refrigerator or toilet items. Offered no help to take our luggage down from second floor.
Complete lack of spare electrical sockets in room, noisy from the road
The staff here is extremely nice. The room was spick & span. The hotel is conveniently located in a corner next to the freeway, yet you do not hear the cars at all. The rooms are like little appartments with the room's door leading straight to an outside gallery. The food at the hotel's restaurant was excellent, high standard and very tasty, which is not reflected in the price at all. We were warned that it might take a bit longer as there was a large group of people ordering food at the same time, despite the advance warning we got our food very quickly. No showercaps.
Very Helpfull staff (Nancy) no
wifi available for free location out of the city
location to the exhibition hall full of smoke when you eat and drink
The very uncompicated and friendly staff. That the room was clean. It was a non smoking room.
The helpfulness of the staff. Very friendly people. WiFi was only available in certain rooms, so i had to be moved when i first got there, however the staff helped locate a new room for me.
Nice and helpful staff. Easy to find.
Close to our friend's apartment. Room had limited space.
it is a bit to expensive
The room was lovely and the bathroom facilites were excellent. I loved all the complimentary toiletries. The beds were comfortable although they were just two single beds pushed together which tended to seperate a bit in the middle. There was a tv with lots of channels and access to the internet through the tv although it costs about 17 euro for 24 access. There is a lovely hotel resturant and bar. The resturant food is delicious although expensive. All the staff spoke english and were very friendly and helpful We had to get taxis everywhere cos the hotel is a bit far out, although if you rent a car this will not be a problem and the location of the hotel is easy to find and its very quiet. Staff at reception will also call a cab if you need it.
breakfast offered, was very good The choise of music in the restaurant (same cd over and over again). No free Wi-Fi in the rooms.
Clean, comfortable rooms. Extensive breakfast. Really good facilities for business travellers and loads of parking. There were no facilities for children. We travelled with a 9 and 1 year old and it would have been nice to have an area where they could play. Check out was rather difficult as we were charged for an extra bed when our booking confirmation quite clearly said that child beds were free of charge. This caused a queue and some embarrassment but amounted to an extra 60 euros on the final bill. Also tea/coffee facilities in room but no milk - we had to purchase milk from the bar.
Everything was good. The hotel is located near the highway and quite far from any settlements. Good only for wheels travellers
Friendly service and the quality of the accommodation and food and it was reasonable value as well. no
Clean room, big bathroom. Shower pressure quite low, room dimly lit (romantic, but not good for business travellers). Checked out at 5 o'clock on day of departure to meet at customer's site and asked reception if they could keep the room available until noon as I was hoping to have time to go back and freshen up before driving to the UK. Was told it was not possible, I would either have to go back at noon and checkout or leave the room at 5am.
very friendly and helpful staff
room, location, staff, kind reception! the kitchen was much too slow!
The decorations are very cute, the staff very friendly, the breakfast very nice
excellent for children, very comfertabel and cleen 4 star hotel with excellent price for the category. beautiful and exciting for children
except for location that would be the room, its size and comfort buffet and food service was pretty poor (also for breakfast); not much choice from vegetables :(
A nice hotel, especially for kids, because the hotel is really aimed at their wishes. Great service, extremely kind people. If you are visiting the attraction park, a stay in the hotel makes your day 100% perfect!
Spacious rooms, very good restaurant
very close to efteling parc
The location is great as it is right next to the Efteling and we could access the park 15mins before the official opening time. The staff were very friendly and it has many facilities for the kids; i.e. indoor and outdoor playground, buffet dinner with entertainment and story telling activities at the lobby.
The hotel is very children friendly and the size of the room is comfortable.....even with 3 adults and 2 young children. Plus it is only a very short walk to the attraction park. The beds were much too soft. They don't offer good support for the spine and the adults woke up with back aches the following morning.
Conevenient. Right nest to the attraction that we visited (Efteling amusment park). Cosy. Excellent restaurnat. Very family oriented.
Very nice hotel with great service and the Efteling Park is beautiful and exciting as ever. The park is great for all ages and is a real institution in Holland; it is difficult to describe, you have to experience it. Staying at the hotel gives you lots of extras; you have your own (queue free) access to the park, easy parking and the hotel has the same fairytale-esk atmosphere as the park. It is a real family hotel; so lots of little children around. Don't go for a quiet, romantic break perhaps.
Quiet room. Signage to find the hotel very poor. At night in rain, even with GPS a sign from the major roads would be helpful and especially near the entrance which is accessed via a barrier (why ?) and you can't see it is the entrance to the hotel until you pull into the barrier. Try doing this in heavy rain at night as I did. Secondly, no tea or coffee making facilities in the room. Given the price you would expect this. Don't think I'll be staying here again.
Great buffet breakfast. High quality/price ratio. Quiet location but conveniently close to the highway. Wifi connection too expensive.
Did not spend enough time at the hotel at IBC
Location, comfort, price the room a little too far from lobby, minor miscomfort
Staff and food were extremely good Just a small thing, vegetables were the same every day
It is very well-staffed and all of them know their job, and seem genuinely to make an effort. Its a vast place but it all works well. Restaurant is not wildly adventurous, but fairly extensive menu and good value for money.
Little bit too expensive.
I thought the food was great and service very good, the location was good for us too. The only thing i could fault that we couldnt get room service for snacks, sandwiches etc.
Excellent facilities, and extremely friendly and helpful staff
convenient for motorway - room clean, warm, comfortable - tea/coffee making facility - well presented food available at reasonable price in pleasant surroundings - staff welcoming/ friendly /helpful - hotel fulfilled its functions entirely as expected
The staff was very nice and friendly.
conveniently located near the City Plaza Nieuwegen no heating only cooling AC while the room was very cold in the night
Great hotel, very tidy and generally a nice place to stay the night.
Easy to get there by car, nice rooms, good workplace in the room
Nice hotel, very helpful staff and good service. No shops close to the hotel.
Friendly Staff, Nice Foyer Bar and Restaurant Rooms are lloking a little tired and could do with an update
I have stayed at this hotel on several occasions and the rooms and facil;ities are good.The restaurant has a good menu and its location in central Holland adjacent to the motorway makes it a perfect base from which to get everywhere quickly. Most of all the staff are all very welcoming, friendly and helpful. Thoroughly recommended.
Comfort & location.food was really good but a little bit expensive.could be cheaper.
Close to Efteling Park. Friendly staff. Cheap internet access.
Requests were promptly handled by reception. e.g. When asked for a quiet & cold room, it was provided. Breakfast was good, but the tables were not cleared promptly. Information about breakfast & service times not available in room.
Pleasant and accomodating Reception and Restaurant staff.
Quite place, close to my distant family No
Great value for an excellent hotel. Friendly staff and we loved the breakfast.
I would have appreciated some vegetable at breakfast.
The staff was great and so was the food. Construction madethings a little awkward. Plus I'm not use to the sidelanes.
easy to find off motorway
the staff. the food and the proximity to Efterling lack of parking space in the evening. Smoking in the restaurant area
the breakfast was really good,plenty of selection.The room was clean and spacious.The staff was very helpful.
The room was very spacious (suite) and the view on the river is great. The hotel could use some decoration, it seems a bit 'cold'.
A very calm hotel, the staff was very nice and helpful, finally the food was the best the chef is the best I have tried across 5 countries!!!!
Friendliness and helpfulness of the staff. Qulity of facilities, food and drink. Location was further from train station than indicated on the map.
Well located and well appointed. Restaurant performance was poor. Breakfast was average.
I particularly liked the size and decoration of the room and the hotel in general
The hotel is clean and the staff very pleasant. n/a
It is very closed from the city, and in the countryside as well. Very relaxing, clean, and convenient. Nothing to complain.
We had the suite: it was huge, plenty of room and aa nice view In most hotels, in the suite, you might expect a mini-bar, and a stereo to play your own music or something like that. Not here: a bed, a bath, a TV, a desk (and an infrared cabin, but who uses that?). Pretty bare for a suite
Pleasant surroundings, very helpful staff. First class stay. Wheelchair ramp from car park could do with relaying, but disabled facilities inside hotel first class.
Hotel Ara was very a relaxing, enjoyable overnight stay. Staff were excellant and food terrific albeit very expensive for us Brits on holiday. Have to agree with most reviews...very difficult to find. If the maps on booking.com had motorway exit numbers on them we would of had a better chance.
Its friendly atmosphere and proximity to Eftleing
Friendly owners !!
Family atmosphere Rooms need renovation
Very family friendly, nothing too much bother for the staff. Childrens room excellant, children happy so an enjoyable stay. No kettle, tea making facilities in room, I did however get a kettle on a request but no cups, tea, etc luckily I had my own!!!
The staff was absolutely fantastic and sweet nothing at all
The hotel is very conveniently situated at a 5 minute walk from Efteling; and the staff was very friendly. The rooms were comfortable and the breakfast was very good. The kids also enjoyed the play area, and we all enjoyed these 2 days despite the terrible weather!
Very friendly owners, made welcome immediately with nothing too much trouble. Very Good No
Breakfast was excellent and bar was also vert good
Friendly staff, always ready to assist, close to the Efteling.
The owner is great, he helped with everything he could.
Room clean, good beds, attention to detail. Staff Friendly.
pleasant and flexible staff. connected rooms with regard to the questionnaire: 3d should also have an option "I don't know". And the address when submitting should not read "Amsterdam" but Rotterdam
During the stay we could smell cigarette smoke which was drifting down through the ceiling into the non-smoking room. The double bed consists of two single beds with single bed linen pushed together which is unusual for people who are used to hotel/motel accomodation in the UK or Australia.
Hotel was quiet,was easily accessable,the rooms were clean.
Very comfortable hotel, friendly, welcoming staff
No air conditioning in the rooms and stiffling hot.
Excellent Hotel, friendly efficient staff. Enabled one of the business meeting rooms to be used for bicycle storage. A far better use than for meetings!
Ease of access to my work during my stay in the Netherlands Disappointed to stay in the Garden Wing rather than the main part of the hotel, however, I guess based on the price I paid it was a good deal.
Great staff and near Kinderdijk. Goede medewerkers en in de buurt van Kinderdijk.
friendly stuff, restaurant extremely hot room in garden wing
Good for a romantinc night out (but was not my case...) Limited choices for the dinner at the restaurant, rooms in need of refurbishment
Efficient staff, reception staff very pleasant. Lovly country setting, but easy access. Good budget breakfast. Overall, for the money, I would stay there again. Bedroom ok, but miniscule tv; second room of family suite (Room 104) room a bit cramped with a bunk bed.
Very friendly, helpful staff; great breakfast; lovely location; large comfortable rooms; nice pool - had a wonderful stay. Nothing!
The hotel is an old building with nice decoration. breakfast was pleasent. Smell of "old", the room was not nice. The water heat in the not modern bathroom was not stable. Also, from the website I did not get the impression that the hotel is located in a village. I though it is more in the country.
The staff was very helpful The hotel as a whole is in desparate need of refurbishment. The work is in progress but there is still a lit of work ahead
Location and food are very good, but the only problem the room was too warm and no air condition No air condition in the room
The meals served here are the best we have had in a long time. Full credit to the chefs. Nothing to report
Downstairs has been improved since last visit (restaurant, bar and pool areas). Breakfast much better. Change of prices when changed dates.
Small room, furniture old.
Location and convenience The Marie Celeste atmosphere - no staff available most of the time. Asked to leave room keys, which were then left on the reception desk in an unstaffed hotel with an unlocked front door.
Good location and nice staff Expensive breakfast
close to town center,one minute away.plenty of parking just at the back of the hotel,1 euro 20 cents per day
The hotel is directly related to a house of retired people! This atmosphere can felt!
Free wireless internet connection. Good restaurant. Exterior of the hotel looks actually better than seen on photos.
no private parking
well situated no
Clean room, all the usual facilities -- no complaints
I liked that it was centrally located close to the center of town. I like that the staff was very friendly, spoke very good english, and called to have bikes brought to the hotel for us. The smoking rooms were across the hall rather than being on a different floor.