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Friendly welcome - food good value Noisier than expected - windows open because of the heat
A superior hotel with wonderful facilities for a relaxing break. Superb restaurant. Across the road from a beautiful park. Close to several historical towns. Most enjoyable experience. Highly recommended.
comfortable and clean room. close to castle park. great breakfast. nice resident's lounge
Friendly staff and excelent location Had to pay for internet access
Clean room, nice badroom Opening hours of Whirlpool: 15pm to 10pm. For 1 night stay, we couldn't enjoy this, it will be for next time :)
Staff were good. Breakfast was excellent. No internet access in the rooms. Wifi in public areas, but you must pay. Very few TV channels and only one non German. A double room has two single beds pushed togeather with two single quilts.
The Hotel am Schlosspark is superb. The service is pleasant and efficient, the cuisine worthy of a Michelin star and the setting tranquil, though within easy walking distance of the town centre and the train station. The spa facilities are an added bonus and there is ample free parking right opposite. In summary, an ideal base for visiting Thuringia, much more tranquil than Weimar or Erfurt.
The comfort room is exceptionally large, restaurant had excellent food, and very friendly multi-lingual staff. My wireless internet didn't work as it should have. My US computer couldn't pick up the signal, so I had to spend a couple hours on the phone with their techs to try to make it work - they ran out of ideas, so I had to get a refund for the internet.
We enjoyed the calm and quiet atmosphere as well as the very good breakfast. Cozy bar, good restaurant and comfortable sized room. Enough parking available. Good location for visiting Weimar, Eisenach, Arnstadt, Schmalkalden etc. It was located on the wrong side of town, the centre of Gotha was not in safe walking distance. Although with a car or tram, you are in the centre within 10 minutes and there is enough parking.
comfortable bed, excellent service
spaciousness of hotel, calm and relaxing atmosphere, wonderful breakfast!
great location; superb facilities
Breakfast was excellent. Dinner was not cheap, but quite good. Nice decoration and good location. Not very easy to find.
very attentive staff who handled every request efficiently and in friendly manner.
Exellent brekfast, the best we have ever had ! Fantastic dinner, very serviceminded and plesent staff. A very nice hotell, with alot of confort, space, lighten and with a very good site in the city. The lift capacitiy should be better.
the location was not central but great with wonderful views. the staff were very friendly and helpful with tourist information.
space, style, location, breakfast spa was not functional
The room was exactly as described. The breakfast, while not included in our room rate, was excellent. We had requested a children's bed and it was waiting in the room for us with a small activity book for our daughter and some children's toiletries. Finally, we were in Erfurt during some unseasonably warm weather, so we were very pleased that the hotel had air conditioning!
5-star hotel but still friendly and relaxed, great restaurant and bar
Politeness of the staff, everyone spoke English, good parking facilities Bar too close to the restaurant, limited INternet access
good breakfast Not possible to have internet connection from the room.
Stayed one night. Hotel is modern, bright and airy.The staff were all very helpful and friendly - cheerfully getting us an early meal even when they were getting ready for two large group parties. Food was absolutely delicious. Thoroughly recommend this hotel.
Convenient location Like virtuallly all htoels we stayed at in Europe in June 08, there is a lack of tea/coffee making facitlities in the room unlike all similar hotels in Australia
op terugreis naar nederland, dicht bij de snelweg. zuiver en alleen als tussenstop gebruikt. nee.
functional and efficient. obliging staff. restaurant fine. just not very inspiring. . 30 mins walk into Gotha town rooms a bit small. the only thing you see of the hotel as you approach it are some lit up signs, the hotel is hidden behind a garage and a hedge
free drink on arrival, and location of hotel reception not so easy to find
The hotel staff was helpful, and the location was perfect for a city trip.
good location, nice room at reasonable price hotel parking was available, but not informed properly (I used other public parking)
Mercure is a very good mid-price chain. The room was good. The location was convenient to the many tourist attractions in the Altstadt. The underground parking garage is much too small. Cars had to be double parked on the ramp and in the small lot outside the hotel. This made many hotel guests unhappy and frustrated the hotel staff.
The location is excellent in the heart of the city. The room was comfortable and breakfast was wonderful. I would like to stay there next time as well. No. the hotel was very nice.
Complimentary provisions in the room as I was busy with a conference.
Location and price / service ratio.
Room with a view, excellent location, easy parking. Very clean and spacious rooms!
Excellent location and ambience
Its very good location in the Altstadt, and parking facilities. The hotel and its facilities were clean, and the employees helpful. The breakfast was somewhat pricey, the more so since we are used to a very light breakfast. That is why we had our breakfast in one of the nearby places.
The room was very nice and very spacious. The towel warmer was a nice touch. Everything was extremely clean. A frig would have been a nice addition.
The Hotel Am Kaisersaal is well situated in the city for seeing all the historical sites, shopping, eating, relaxing, and near public transportation. I'd go back in a heart-beat.
The hotel was central to the sights in Erfurt, the on-site car parking facility was excellent and a must in town which has such complex oneway traffic systems and pedestrian streets.
The room was quite big. The breakfast was good. Parking was underneath and we were not warned about which lift to take. We ended up in a nursing home with no way out! Not a great way to start. The htoel is quite a way from town though we did walk it twice and a tram is only 100m away. Some of the tv channels were not properly tuned and there were none of the normal english language channels that we expected.
This was a nice hotel situated not far from the railway station ( 2 stops)via the number 3 or 4 buses. The hotel provided a free visitors bus pass for the city during our stay. Reception staff were very helpful. As with most hotels in europe there were no english speaking channels on the TV. Only one soft pillow was provided on the beds. Could not read the restaurant menu as none of the menu was in english.
The hotel was suitable for my needs, general business. No
Asked for a non smoking room, when i arrived they made me pay money more for a non smoking room, not advised on this! told it depended on the request for the rooms.
very nice and clean hotel, staff OK, good restaurant
excellent value, very spacious room and breakfast. hotel a distance from centre however free tram rides available for duration of stay, taking 5 minutes to centre.
location just as I personally like it, 1 mile from city centre in a "normal" area no smoking room.
We were given a warm welcome by the owner who tried her best to help us and provide an excellent service. She spoke English too. The room was spotless. A frequent bus service ran into the town centre but we walked in each day - about twenty minutes.
We were greeted in very good english with a warm friendly welcome by the family that run the Pension. The rooms were comfortable, and the breakfast very good. We also welcomed the free off street covered parking that was provided for our motorcycle during our stay.
Simple but very clean & comfortable room, very kind owner/family, good breakfast... We loved the place and it really was a good value for money. Also, we had dinner at a recommended restaurant nearby which was also quite good.
this hotel is very kindness people. very nice
Fantastic staff serving an excellent breakfast after a quiet sleep in luxury & brilant shower. No
Very friendly stuff. Family owned place. Good breakfast.
Quiet, friendly staff very cold at night, the heating did not work good enough
very warm personnel and great breakfast; I liked the free internet connection and parking place, which is not always a standard in German hotels or pensions
Very helpful personnel, interesting surroundings, close to the shops and the Center of the City. Pleasant rooms. Calm and quiet.
Convenience to old section of Dresden, excellent breakfast room, pleasant ambience.
Front person were all excellent. It is a little bit difficult to find a perking lot.
The breakfast buffet was amazing, including help-yourself sekt and a waffle-iron to make waffles, as well as everything else you would expect in abundance. The room was comfortable and the staff were friendly. We had a quiet room looking into the courtyard as requested. We would happily stay there again.
Clean and spacious rooms, nice abundant breakfast, receptionists kind and helpful.
Very good service breakfast very good
I really appreciated their flexible services when my child was ill suddenly.
Excellent location, friendly staff with great sense of humour, very versatile breakfast.
on site parking very near heart of the old town. good english speaking restaurant doing local food next door.
Room-size and bath Toilette was not sperate
good facilities. It was a little difficult to find the hotel due to road closures.
The Location is so good yes
Rooms were a little basic in decor etc
The friendly personal
Nice place for a Business trip. Near Old town and good restaurants.
Price on offer to low
The rooms are not big but but efficient and the shower was hilarious with the glass window. The breakfast room was to small for the amount of people. So we had to sit with other guests at table. Also make sure when somebody leave, clean up the table for new guests.
Pleasant staff Room too small
Not much... the hotel is fairly old and there are better choices in town, more central, nicer and for the same amount of money
Clean, comfortable room; execellent breakfast; very kind staff. No.
Large rooms, convenient location, very good breakfast Too little pillows.. (but this is a problem of nearly all modern hotels..)
The room was very comfortable. Good sized space and roomy bathroom.The staff was very attentive and helpful.Breakfast was outstanding, with lots of choices and impecable service.We had dinner in the restaurant one evening and at the bar the next evening. Delicious and very fairly priced! We highly recommend this hotel to anyone visiting this area. Plenty of free parking was a huge plus too!