Exellent brekfast, the best we have ever had ! Fantastic dinner, very serviceminded and plesent staff. A very nice hotell, with alot of confort, space, lighten and with a very good site in the city. The lift capacitiy should be better.
The room was exactly as described. The breakfast, while not included in our room rate, was excellent. We had requested a children's bed and it was waiting in the room for us with a small activity book for our daughter and some children's toiletries. Finally, we were in Erfurt during some unseasonably warm weather, so we were very pleased that the hotel had air conditioning!
great location; superb facilities
5-star hotel but still friendly and relaxed, great restaurant and bar
Breakfast was excellent. Dinner was not cheap, but quite good. Nice decoration and good location. Not very easy to find.
comfortable bed, excellent service
space, style, location, breakfast spa was not functional
very attentive staff who handled every request efficiently and in friendly manner.
spaciousness of hotel, calm and relaxing atmosphere, wonderful breakfast!
the location was not central but great with wonderful views. the staff were very friendly and helpful with tourist information.
Excellent location, friendly staff with great sense of humour, very versatile breakfast.
on site parking very near heart of the old town. good english speaking restaurant doing local food next door.
Very helpful personnel, interesting surroundings, close to the shops and the Center of the City. Pleasant rooms. Calm and quiet.
Front person were all excellent. It is a little bit difficult to find a perking lot.
The breakfast buffet was amazing, including help-yourself sekt and a waffle-iron to make waffles, as well as everything else you would expect in abundance. The room was comfortable and the staff were friendly. We had a quiet room looking into the courtyard as requested. We would happily stay there again.
I really appreciated their flexible services when my child was ill suddenly.
Clean and spacious rooms, nice abundant breakfast, receptionists kind and helpful.
Convenience to old section of Dresden, excellent breakfast room, pleasant ambience.
Very good service breakfast very good
The Location is so good yes
Rooms were a little basic in decor etc
The friendly personal
Pleasant staff Room too small
Not much... the hotel is fairly old and there are better choices in town, more central, nicer and for the same amount of money
Price on offer to low
Nice place for a Business trip. Near Old town and good restaurants.
good facilities. It was a little difficult to find the hotel due to road closures.
Room-size and bath Toilette was not sperate
The rooms are not big but but efficient and the shower was hilarious with the glass window. The breakfast room was to small for the amount of people. So we had to sit with other guests at table. Also make sure when somebody leave, clean up the table for new guests.
very nice and clean hotel, staff OK, good restaurant
Asked for a non smoking room, when i arrived they made me pay money more for a non smoking room, not advised on this! told it depended on the request for the rooms.
This was a nice hotel situated not far from the railway station ( 2 stops)via the number 3 or 4 buses. The hotel provided a free visitors bus pass for the city during our stay. Reception staff were very helpful. As with most hotels in europe there were no english speaking channels on the TV. Only one soft pillow was provided on the beds. Could not read the restaurant menu as none of the menu was in english.
The hotel was suitable for my needs, general business. No
The room was quite big. The breakfast was good. Parking was underneath and we were not warned about which lift to take. We ended up in a nursing home with no way out! Not a great way to start. The htoel is quite a way from town though we did walk it twice and a tram is only 100m away. Some of the tv channels were not properly tuned and there were none of the normal english language channels that we expected.
excellent value, very spacious room and breakfast. hotel a distance from centre however free tram rides available for duration of stay, taking 5 minutes to centre.
Room too hot. As no aircodition, you hav to open window wheach means a lot of noise from the railway station.
perfect location, excellent breakfast
Very clean. Nice breakfast. Good parking facilities nearby. A bit noisy from bus trafic. Boring area, however old city centre was only 10 minutes walk away so that was no big problem.
Ideal location to train when making a break in trip. Comfort and cleanliness of room. Late checkout (12 noon) was very useful.
Hotel management showed flexibility in rebooking stay.
Handy to central Erfurt and transport almost at the door. Friendly staff.
Clean and close to Train station Noise from train station (train sound and announcements) can be heard from the room. Room very small, shower only, small disk,
Good location, nice room and comfort, free day-ticket for bus, truck pre-paid several rooms for different familys, and when shecking out the bill was not seperatet for each rooms.
clean and comfortable room, nice hotel staff
close to train station noisy outside
Complimentary provisions in the room as I was busy with a conference.
Its very good location in the Altstadt, and parking facilities. The hotel and its facilities were clean, and the employees helpful. The breakfast was somewhat pricey, the more so since we are used to a very light breakfast. That is why we had our breakfast in one of the nearby places.
The location is excellent in the heart of the city. The room was comfortable and breakfast was wonderful. I would like to stay there next time as well. No. the hotel was very nice.
Room with a view, excellent location, easy parking. Very clean and spacious rooms!
Location and price / service ratio.
good location, nice room at reasonable price hotel parking was available, but not informed properly (I used other public parking)
Excellent location and ambience
Mercure is a very good mid-price chain. The room was good. The location was convenient to the many tourist attractions in the Altstadt. The underground parking garage is much too small. Cars had to be double parked on the ramp and in the small lot outside the hotel. This made many hotel guests unhappy and frustrated the hotel staff.
free drink on arrival, and location of hotel reception not so easy to find
The hotel staff was helpful, and the location was perfect for a city trip.
good breakfast Not possible to have internet connection from the room.
Politeness of the staff, everyone spoke English, good parking facilities Bar too close to the restaurant, limited INternet access
Convenient location Like virtuallly all htoels we stayed at in Europe in June 08, there is a lack of tea/coffee making facitlities in the room unlike all similar hotels in Australia
functional and efficient. obliging staff. restaurant fine. just not very inspiring. . 30 mins walk into Gotha town rooms a bit small. the only thing you see of the hotel as you approach it are some lit up signs, the hotel is hidden behind a garage and a hedge
Stayed one night. Hotel is modern, bright and airy.The staff were all very helpful and friendly - cheerfully getting us an early meal even when they were getting ready for two large group parties. Food was absolutely delicious. Thoroughly recommend this hotel.
op terugreis naar nederland, dicht bij de snelweg. zuiver en alleen als tussenstop gebruikt. nee.
You really get the feeling to be back in DDR times, the hotel is situated in an old DDR appartment building.
The Staff were very helpful in advising us places of interest and using the trams, which were very accessable to get us into town. No complaints
Friendly staff. The Hotel was no more and no less than expected, although finding a lift with stops only every three floors (3rd, 6th and 9th, on a 10-floor building) was a stark reminder of the German Democratic Republic...
Staff seemed freindly, although I couldn't understand them as they did not speak english and I did not speak german. The room was comfortable. Would have been nice to have tea making facilities in the room. The information pack in the hotel room was only written in german so I was unaware of their full facilities. Just having one english speaking member of staff on each shift would be very useful.
The rooms are larger than expected. Expected to not have English understood since we were staying in Eastern par4t of Germany and this is the norm. We were in Germany so we expect german to be spoken. I was supprised to find staff that understood and spoke some English.
We arrived very late in the evening when probably we could not find any restaurant open in the city. They served us a very nice lunch at that late hour. Excellent quality food and service.
Nice and big rooms. Good for familly visitors. Acceptable breakfast. A division of the old East German residental block turned to a hotel. May be interesting for German tourists but not for foreigners. Far away from city center. Parking space is quite limited. Staff can not speak English.
Room was very upscale for the money. Commercial center across the road. Strange construction of the building - elevator only goes to floors 3,6 and 9 - any floor in between is approached by foot. Not recommended for people with heavy baggage, elderly or disabled. Receptionist didn't speak English. Parking spaces were not marked clearly. Poor lighting in single room.
Location to the city centre so my wife could go shoppong while I was in a business meeting. Not easy to find using a map only. The rental car GPS took us right to the front door, however the street is narrow and parking garage is tight to enter and exit.
Great location, easy parking, overall a very good hotel. Have a very fine restaurant if you're looking for haute cuisine. Breakfast too expensive, otherwise would have got excellent for value too.
Small but very cosy hotel, with extremely helpful staff
A very comfortable hotel in a beautiful city.It is in a good location a short walk from the station and the city centre.The breakfast in the hotel is too expensive but there are plenty of good cafe's on Anger that offer breakfast for about 4 euros
professionalism and kindness of service staff; location close to pedestriasn zone downtown with parking garage
very freindly and helpful staff did not take breakfast, at €15 each it is to expensive,near station for 3 people it was €17.55.
very good service, quiet place far away to walk to city center
Hotel is Ok Room nice and very clean but strange smell ( Odour control?) Restuaurant moderate Price OK ( I ordered pork but meat was still partly frozen)
Nice environment Payed internet connection, I do not see the reason for requiring the money for this service. It could be for free nowadays.
Being away from the city centre, I found it very quiet. The bed is comfortable & the car parking is very convenient
Friendly staff, quiet neighbourhood It's very ugly, it's not attractive in any sense, but maybe it's quite cheap compared to the other hotels. It's certainly not worth 4 stars.
The staff is very friendly. We were even allowed to check in as soon as we arrived, which was quite some time before check-in time. From the hotel you easily reach a tram stop, which takes you to the city center. The breakfast buffet was very nice and of good quality. The shower does not seem very well-thought. There is a little wall, but no curtain to separate the shower from the rest of the bathroom. Also, we missed facilities to make some coffee and tea. Despite these minor points of criticism, the hotel was good value for money.
The staff was friendly and helpful. Room was clean and practical with comfortable beds. Great breakfast and free wifi Internet in lobby. I don't care for hotels that don't provide free in-room wifi Internet in this day and age. Did not care for walk-in shower stall.
Every thing really. Especially the staffs are the most friendly and helpful I have ever met.
Helpful staff location - no public transport other than taxis
Hospitality second to none in a good basic hotel. The best nights stay I have spent in a hotel this year.
quiteneszs Sorry not to be able to pay by credit card
We liked the closeness to our route of this hotel. The breakfast layout was quite superb and very enjoyable. We didn't like the fact that the Gastube was closed and after a tiring day had to look for an alternative for dinner. The original reason for booking was so that after a long drive we would not have to move again, so we were disappointed.
Fair price for the room. Breakfast was adequate. Late breakfast option is convenient. Plenty of parking.
Staff helpful.Good food. good value.
We enjoyed the calm and quiet atmosphere as well as the very good breakfast. Cozy bar, good restaurant and comfortable sized room. Enough parking available. Good location for visiting Weimar, Eisenach, Arnstadt, Schmalkalden etc. It was located on the wrong side of town, the centre of Gotha was not in safe walking distance. Although with a car or tram, you are in the centre within 10 minutes and there is enough parking.
The comfort room is exceptionally large, restaurant had excellent food, and very friendly multi-lingual staff. My wireless internet didn't work as it should have. My US computer couldn't pick up the signal, so I had to spend a couple hours on the phone with their techs to try to make it work - they ran out of ideas, so I had to get a refund for the internet.