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The Restaurant and Bar, Heaven 23 was exactly that Heaven
Nice hotel, with a very nice view if you take the sky rooms. People should smile more :-)
One of the best hotels I've ever stayed in by a mile. Really superb service, location and value for money. Couldn't recommend it highly enough.
I found the staff for the most part friendly. Price was good. Location is ok. Housekeeping did a poor job cleaning the room. Breakfast was just okay compared to other hotels in the city
very poor service at breakfast room, tables were not cleaned so it was hard to find clean, ready to use table
Everything was OK.
Close to town / Park. The hotel is modern. Can be overcrowded - breakfast on weekends / lifts
The nice view from the fourteenth floor and the very nice breakfast. The very bad shape of the room. The bathroom was falling into pieces. The sink wasn't working and the shower was broken also.
Location was great, just off the highway. The room was clean and comfortable. Very helpful and friendly staff.
That it was close to Scandinavium arena The staff wasn't always friendly. There was a worlds championships figure skating taking place at the same period of time, and we - the guests - were treated as annoying yet inevitable add on. We couldn't use elevators on certain days in the lobby, we had to eat in a different restaurant (while hotel information didn't mention it), we were asked 'where is your pass?' , 'where are you going?' t
I stayed in the Sky Executive Room with my daughter. The view was fantastic. N/A
Position; breakfasts, and most staff are very friendly. Bedroom was comfortable. Restaurant fully booked on Friday night and, even as a resident, I could not get a table. Also, wireless internet code changes every 3 hours and cable connection seemed slow, so that was not convenient.
Central location in the town and nice surroundings + good breakfasts and very comfortable room
Rooms are very clean and nicely designed. Location is very good, in the city center and close to the trade center.
Location, comfortable room, good breakfast buffet no coffeemaker in the room
the bed we slept in was fantastic, big and not too soft... wish there was bath salt or sth more interesting to have a bobble bath in
close to everything There was building/construction work being carried out on the Saturday morning from about 10.30am when we were still in our room
Deluxe room was very quiet and facilities were clean and in good working order Had to go outside to get to a resteraunt or bar that was not very expensive
WE liked everything about the hotel Dont Think so
great location friendly staff Internet very slow - cost me prob one hour. They are aware of the problem. Beds very soft-needed a board inserted. Room air stale - I mean it´s a 4 star hotel. Should not have probs.
Very clean and breakfast was very nice. Great location of hotel. The beds where to soft.
Relax and clean and central of the city
Location was very convenient to seeing the city. no
Location was great. Breakfast wa included. In triple seated room the the third bed was not comfortable.
The breakfast was "so and so"
Hotel location Rooms are very-very small, advertised freeb Wi-Fi not so ease to receive, after two days of use, hotel asks money for use.
Good location. Friendly staff. Good breakfast buffet.
The location was good and the restaurant was excellent. The fitness room was very small. It would have also been nice if breakfast were available at 6:00 rather than 6:30.
The location was good as was the breakfast buffet. The rooms were small, cheaply furnished, no air conditioning, noisy, no facilities and overpriced.
Good location. Choice of food at breakfast. Free passes to Liseberg Park. Appearance of large green Liseberg rabbit entertained my daughter every morning. Dining room is chaotic. Needs floor management. Rooms are quite very warm at night.
I enjoyed the location of the hotel and the friendly staff. Also, the shower was amazing! I would have liked more variety at the breakfast bar: more fruit, for example
The staff was incredibly helpful and replied to emails in no time The hotel would need renovation, it's very much old fashioned and the bathrooms are very basic. Breakfast was ok, but coffee was bad and no cappuccino was available.
The staff were very helpful and the accommodation was good. The location for the city centre and my conference (University of Gothenburg) was excellent. n/a
very nice location
The staff was very efficient, friendly, and I really felt they took care of me. The breakfast was really good. Perfect location, ironing facilities in the corridors and it felt like I was visiting some relatives Bathrooms a little outdated, but well functioning.
I liked the fact that it is in the heart of the city very close to the tourist attractions and in a very nice area. No, there's nothing that I disliked about the hotel.
attentive personel, informal atmosphere, quiet room, excellent location: easy to find on arrival and near to the center
The hotel has an excellent location. Near Haga and only about 10 minutes walk to the central coach/railway station station. The breakfast buffet was also excellent! Decor is a bit dated.
It was cery close to the city center and shopping mall. The bad was not comfortable and towels in the bathroom were not enough to use.
Hotel Poseidon is a nice, family-owned hotel close to Gothenburg's center and close to other interesting areas of Gothenburg. Most of Gothenburg is in walking distance, otherwise tram stations are near the hotel. The breakfast buffet has a good selection of items and a marvelous variety of breads. For the other meals there are restaurants in the vicinity of the hotel.
Design! room too small and too dark. Breakfast too much running. Coffee???
central location, low weekend rate, clean room expensive parking (ca. ~200 SEK), somewhat 'vintage' interiour, breakfast is in a ( rather dark) bar
location, parking garage Dark color room, so it is dark inside. Old key system, Little dated, bad smel in shower
Nice breakfast, convenient location
Great location. Helpful staff. Comfortable There was no room for me on the day I arrived. The hotel made other accommodations for me and took care of transportation and offered other extras. So they managed the situation well. Would have been better had it not happened.
The best is location and decoration of hotel rooms which is original. The rooms are very small, even those like a suite. bed is very short and I mesure 1.60....so can`t even imagine somebody taller! Tv is placed on the wall, 50 cm from your face so if u sit at the table or on the small sofa it is impossible to watch it! You have to stay in the bed! The main corridors at the hotel are quite dirty and look like nobody cleand them since years.....so for a hotel of 4 stars and with such price such be very importat!!! What surprised me directly from the entrance that reception = bar...! It is definately not a hotel to stay for a business!
The beds are excellent quality, clean room The room was very small and almost no possibilty to put my suitcase somewhere. And the room had a pretty noisy vent system.
Excellent location, nice clean room, free wifi, very pleasant and helpful staff, very good rate.
The hotel`s design. The staff can be slow at the reception sometimes.
WLAN ist free but you have to go to the reception every 8 hours to get a new access code narrow parking space in the garage
The breakfast buffé was really nice and we had a lovely view from the room.
Friendly and helpful hotel staff. Free internet. Good breakfast. Located near Liseberg and city area. Not very easy to locate public transport from the central station if this is your first trip to Gothenburg. We received very vague instructions from the central station staff on the location of the tram stop (they couldn't even tell us it was situated along Ostra Hamingatan) which is not very near the central station. It took us quite some time to locate the tram stop where we took tram no. 6 which takes us directly to the hotel (stop at Scandinavium).
i thought the staff were welcoming and the breakfast was excellent. not at all.
Everything ran smoothly throughout the course of my stay and the staff were very friendly and welcoming at all times. My room was bright, modern and comfortable - I really appreciated having an iron too!
Very deceiving hotel, the prices is high regarding the hotel itself and its amenities
Absolutely blown away, best hotel of our trip, apartment size room on the 11th floor, seemed brand new, beautiful furniture and decor with giant walk bathroom and Huge glass wall window.. amazing. ITA Incredibile, megliore albergo del nostro vacanze, come un apartamento su 11th piano, tutto nuovo, bellisima furnitura e decor con grandissimi bagno and 3 grande panelli di vetri a vedere la citta.. bellisimo
Nothing. The room was barely bigger then a closet. Was dirty and appeared to be not suitable for a stay. Everything. It had a double bed that barely got in the room.
Very friendly and helpful staff Bar and restaurant closed on sundays
very clean close to the center of the city and its convention center very narrow small rooms
Outstanding breakfast! Nice modern hotel in the center of Gothenberg entertainment/shopping district. Hotel staff professional, helpful and freindly. Highly recommend! Although comfortable (economy queen), room was very small.
good place and price rapport to quality and service.
good taste of interior decor, location, helpful staff, excellent breakfast the room was small
Friendlyness of the staff.
Staff at the reception was very nice (at the bar they were not!).The theme of the hotel "ruby" gave it a nice touch, every room having a differente name around the topic red, ruby, scralet, etc. The top floor might be nice if it wasn't raining and cold.Breakfast was very nice. There was no rpivacy for the guests, as the lobby-bar-restaurant of the hotel was a bar-rstaurant open to the public in general and always very busy and noisy. The bar staff was badly trained and not frindly at all. In spite of staff at the reception desk being very friendly, we complained about our room frigo-bar not bein working and the temperature of the room (which we could not set at all!) was too cold, nothing happened until the end of our 6 nigth staying! We both came home with a big cold! Rooms were too small for a 4* hotel.
Staff in general was friendly. Nice breakfast. Very small room, On the second day of my stay they woke me up at 07:15 hrs with maintenance work (banging). Rather noisy hotel due to its location and its bar especially on Friday night. No lobby area.
great breakfast . great with laktos and glute free food!
The location is excellent, the breakfast great, and the staff very friendly Construction going on right next to my room. I was promised they would not begin untill after 9 - but in fact they started at 7:30.
Very helpful staff. Location was right on one of the main streets in town. Absolutely fabulous buffet breakfast. Would stay again.
The location is great! I did not like that the hotel charged my room before my stay as booking.com clearly has a policy of not charging the room before you actually saty there!
Close to sports venue. The double room with two beds was very small for the price and could barely separate the beds. The bathroom shower curtain was beyond the shower lip and water went everywhere but in the drain. Also very dangerous if you did not notice the water as one could slip.
Location to Swedenish Exihibition centre the staff were very hopefully but a little confussed at times The very small lift and prices of drinks but this is sweden
The staff was nice. Old hotell. Narrow elevator, small rooms. Should been refreshed.
centrally located it was not as clean as I expected to ( floor of the room and windows were dirty
Friendly personnel. Perfect location for our particular needs. Quite limited network access compared to what we expected based on web description. At least some of the staff had very little or no knowledge about basic things, such as what the charges would be if one used the phone in the room to make a local call or calling a toll-free number. Also, the one(s) we spoke to did not know anything at all about how to use the only computer in the lobby with network access (incidentally, a very old one).
Most of it The stairs
Nothing I did not like anything--the hotel was aweful.
Very pleasant and helpful staff and position of hotel near town centre Stained carpet in room, no basin plug and not very comfortable bed. Spoke to reception who said that they will take action to remedy
The staff were friendly and helpful. Breakfast was good. The room was clean. The location was convenient.
Very close to the exhibition center and to the central station and Nordstam (the shopping center), very good breakfast, modern room, free internet, nice staff. No elevator, no bellboy, no room service after 4PM, the cleaning was not satisfactory, no toilet paper, very small room, overpriced and very expensive even for a congress period: 286Euro/night!!!
The hotel is located in a great location. Easy to walk around the city. They have a good complimentary breakfast. Also, complimentary tea/coffee during the day and free wifi in the entire hotel. Great deal!!! The room was a little warm.
Room was clean, free Internet in the lobby, silent (even though close to major road), close to city centre, walking distance to city centre and train and bus station, nice and helpful staff Telephones in the rooms does not work. The beds were a bit old and to soft. Bath room had some mould on the walls.
Clean rooms and breakfast area. Easy to find from the ferry Rooms did not live up to the pictures on booking.com. It's the same room as in the pictures, but they are taken in a way that signals a much bigger room. we had booked a 4-person room, and the sleeping arrangements took up all the floor space.
central situated + nice breakfast very shabby hotel. needs restoration. doesn`worth the money I paid...
Noice from outside
The staff here were so helpful, gave plenty of suggestions for things to do here and made us feel very welcome. As we were leaving early on the last day they even let us have an early breakfast and the ladies were so nice... making us waffles and then bringing the cream out to us once they whipped it.
The location was very good- right near the Avenyn, down the road from some great places to eat. Breakfast was also quite good, they have a waffle maker, which was different... Very noisy! Paper thin walls, my advice, bring earplugs! Quite pricey for what it was, but I think that is just Sweden unfortunately.
The location was good The hotel is very tired, with rooms poorly maintained.
The location was very near to the main parts of town and located relatively close to where i was working. Every conceivable amenity was close by
The situation of the hotel is great! Also there was a very good breakfast. And a very good pub downstairs. No, I liked everything :)
Fantastic value for money. Spaceous clean room, and huge breakfeast buffet with anything from fresh orange juice and waffles to a breakfast chef making scrambled eggs and bacon on demand. Fantastic staff.
Really kind staff, perfect position to visit the city Maybe a guest expects a warmer room in winter time but it was not cold anyway
Beautiful hotel, rooms small but functional and comfortable. Love the buffet breakfast, breakfast eating area, and sitting / relaxation area. The hotel staff is friendly and helpful. An excellent experience and I would highly recommend this hotel. Proximity to trams, buses, restaurants, etc., is terrific!
In general when staying in Swedish hotel I find that they are old style and "tired" - whilst I am not looking for an ultra modern facility somewhere in between would be better for me. I also thought that the breakfast was basic and not so extensive.
good breakfast the internet connection in room is very poor and unstable; there is no aircon in the room--leaving the window opened throughout the day can be very noisy sometimes. During my two nights it were very noisy outside until midnight.
Very good location. Room number 4 was great for 3 children.
They had turned the heat up to much... almost a sauna...
Smelly bathroom , cleaning tools left in bath
good value for money. very good location considering the purpose of our visit to Gothenburg. quiet and nice neighborouhood.
Great position, delightful owners but not a hotel - more a bed and breakfast (without the breakfast). Good position to attend meeting in a convention town short on hotel beds. Would have liked bathroom amenties (including hair dryer) and even cereal and coffee to start the day. No closet. Residential appartments upstairs seem to house elephants. All the signage refers to it being a "Pension" and that is what it is - Bookings.com should not refer to it as a "hotel".
Location was excellent. Roomy room. nothing
Central location and as I had a room at the back - very quiet. The price had been raised due to a big conference in town, so hence my comment about fair value for money. The room did not have a hair drier, maybe this could have been requested, but I had an early start and reception not open.