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It was a nice hotel, we loved the room. We got there on New Years eve just in time to see the ball drop. I ordered drinks. It was a nicer bar, but the staff did not seem like they were trained bar tenders at all and did not know how to make or pour drinks. The drinks were expensive, they should have someone on staff who is an actual bar tender. I was very dissapointed. The place was also a mess.
Nice breakfast buffet (free)
Bathroom is a little small
The room was great it looked exactly like the picture on the website which never happens. The breakfast was good. We booked with hotels.com got a great deal for the room well worth our money! Staff was also very friendly. Even the cleaning lady was great and very friendly. Awesome experience would definitely recommend this hotel!
Front desk people were so friendly and helpful!
Staff extremely helpful, rooms clean and most comfortable. But the view was the best. Overlooks the Soo Locks which was fun. The restaurant was the real over the top kicker. Daniel and Marla and Stephanie are fabulous. They were each helpful, humorous and entertaining. The food, especially the fall menu was excellant. We will definay be back. Even gave us a special place to park our Trike and Dan exchanged the green and yellow beans for fresh beets.
Seemed perfect upon arrival - right on eater, nice lobby, great staff, clean workout room & pool. Our room was a bit of another story - wallpaper was peeling, so bad in one spot, by the window, that it was coming right off and there was black mould both on the wall and the wallpaper. Tub was a bit rusty, room a bit banged up elsewhere. Just not what I expect from a Delta hotel. Told the front desk staff upon Checkout about the mould and she refunded us our pet deposit and was very apologetic Seemed perfect upon arrival - right on eater, nice lobby, great staff, clean workout room & pool. Our room was a bit of another story - wallpaper was peeling, so bad in one spot, by the window, that it was coming right off and there was black mould both on the wall and the wallpaper. Tub was a bit rusty, room a bit banged up elsewhere. Just not what I expect from a Delta hotel. Told the front desk staff upon Checkout about the mould and she refunded us our pet deposit and was very apologetic
The Beds were nice. That you can't rent movies on the tv and our channel's were pretty messed up. Basically the TV sucked
We chose this hotel for its location for the Agawa Canyon Tour Train. It delivered on all levels. The check in was very friendly. The room clean, well decorated and spacious. Breakfast is included and we found it to be adequate in selection and tasty. If you are a shopper, the Station Mall is right across the street and you can walk to the waterfront boardwalk. Excellent choice for a stay in the Soo. They should retrofit safes in the rooms. Hard to believe that there are still hotels that don't provide them.
I enjoyed how friendly the night staff was. My girlfriend and I loved the snugglebed snd how clean our room was. We did not enjoy the teenagers jumping and splashing I'm the spa area, nor did I enjoy the breakfast the following morning. I did not eat any of it and still was made to pay. My server did not ask once how we enjoyed our meal, or anything.
not having more than one box of Kleenex and the bar soap was harsh.
We were stuck in Sault Ste Marie due to a snow squall. The hotel staff were very friendly and the room was comfortable and very clean. The hot continental breakfast was very good and fresh! The staff even lent us a shovel to clear the car in the morning :)
I loved how nice and friendly the staff were, I liked how clean the whole area was! Amazing costumer service! Close to a lot of eenemities Pool and fitness room were too small, room was a little small, shower head didn't have the best pressure, lack of bathroom utilities (towels, face clothes, shampoo)
Clean and comfortable with laundry Little out
There was an all night party out of control. There was screaming, vomit in the hallway, various levels of music total disastrous stay. Party broke at 5:30 we had check out at11.
Very nice location - a short walk to the pavilion and waterfront, as well as several restaurants. Inexplicably, the curtains don't close; there are thin see-through curtains that close, but the heavier curtains cannot close. I was on the first floor with a window facing an internal courtyard/garden area. Anyone in the courtyard could easily see into the room, and the lights in that area shown into my room at night.
The hardwood floors and the cleanliness. This is an older motel and the screen doors need to be replaced. They close too quickly.
very quiet, did not here street traffic as the room was at the back. I was surprised to see complementary soap and shampoo, this was a nice surprise.
I made the reservation, but my husband checked in and I didn't realize that we were charged at a higher rate until we were on the road the next morning.
Spotlessly clean. Helpful desk clerk. A little hard to find in the dark; signage not visible until you've almost missed it. Well worn room; parking area full of major potholes.
Hotel was okay for the price. It's nice they have a lounge with an open kitchen for later evening snacking. Food was good and good price. All rooms smelt of heavy smoking. We were in a non-smoking room. I thought smoking was no longer allowed in hotel rooms. The smoking rooms were more updated and cleaner then the non-smoking rooms.
Friendly staff. Facilities were not maintained, smelly, extremely noisy heater. The complimentary breakfast was supposed to include a banana or an apple but they conveniently ran out of fruits and the "continental" breakfast had milk that was just about to go bad and the pastries looked like a few days old... The room had a really old TV and the remote didn't work properly without needing to be setup... The bathroom still had some used towels on the floor and the roof tile was open... The HoJo sign wasn't even lit - which means they didn't even want to be seen... All in all - a cheap roadside motel but at the price of a good standard motel... AVOID if you can.
Bed is ok. Carpet is dirty. Smell is not good. Maid missed cleanng room at second day.