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The service of the reception The staff of the breakfast, very dominant girl, rest of staff was doing nothing. Everything was to much.Airco did not work on every hotel room. Therefor poor comfort. Roomes are all the same; very small. So there is no so called family room. In the contrary of their website; Swimming pool was closed due to local regulations, start opening by June!. Don' t go here! It is a tourist trap.
Whats to say it's another Novatel, but it's showing its age. On site parking was a critical factor in chosing accommodation in Nancy For a hotel that actively markets to businesses for conferences etc it is pathetic that they done provide Wifi free throughout the hotel
nice atmosphere no douche in bathroom
It was a good stay for one night. People were friendly. Location was good, easy to reach by car. no comments
A room have two free extra beds. Also French news papers, including L'equipe, are available for free. There are a few, limited kinds of food for breakfast.
Great value; clean large rooms; easy to find None
Easy to reach from highway
Nothing was exceptional - there were the usual Novotel facilities - large car-park, good standard of room comfort, good restaurant. No
Hotel Staff helpful and pleasant to deal with, Food rather expensive in the restaurant The Hotel is in a semi industrial area and is not suitable for taking walks from the hotel it is not located in a tourist area.
Friendly service. Well equipped rooms. Close to public transport. Plenty of car parking.
We booked half board at this hotel, which was a good choice.We had an excellent dinner and breakfast.
Badly designed rooms. Very small and very dark. The bathroom is miniscule. Overall, the hotel is not suitable for family stay. Maybe is Ok for a night on a business trip.
Perfect for my needs, no frills, clean and well run. Thanks. No
Hotel on the edge of town and tucked away down a small road. Security was good. Choice of food was limited and seems expensive.
environment, quietness, good public transport into the city
Clean and freindly hotel excellent breakfast plenty of choice
Restaurant was excellent for service, food quality and value for money.
Location No personel at location (arrived at sunday)
access to hotel easy facilities at hotel closed when we returned after a visit to town,this was around 10.30 pm
Quick check in nice clean room very spacious good shower and breakfast very good choice and value for money. We have three persons in our room and we could have done with having three bath towels not two which we had plus the towels were a little on the small side.
room was clean the mattress, feeling was like you sleep in a water bed
Quiet and good quality accomodation. Drinks making facilities in the rooms would have been good.
Almost nothing miserable, the room was awfull
Conveniently located of the A31 highway, close to the beautiful centre of Nancy, we were welcomed by a very friendly and pretty girl at reception who took the time to explain everything and even sold us on taking a trip to the centre of Nancy which we didn´t regret even though we were tired of traveling. Also, we liked the free and ample parking in front of the hotel. The hotel is not very modern, the bed felt like a trampoline and the breakfast buffet was very basic although very inexpensive so we weren´t complaining.
the beds the restaurant
Staff was very friendly.Price was good Very close to motorway. Blankets were a bit dusty.
location Resto and bar closed
easy to find, clean rooms, english speaking staff breakfast expensive
Friendly helpful and so relaxing. The location, it cost us 15 Euros for a taxi into town.
free parking, access to highway, reception and bar area look nice. we booked this hotel for one night as a stop to cut a long trip from france to belgium, ok for that purpose if you can compromise on room quality and still pay expensive rate. room decor is poor and old. children's bed old, not stable, swinging and making iritating noise. room carpets old and look dirty. contrary to reservation confirmation interntet in room is not free, costs 4.9 eur an hour - a rip off.
The position of the hotel (near the motorway, but very quiet) and the breakfast (wide choice of everything) The sofa/bed for children (in the room with the parents) was rather small to allow two children to sleep.
The hotel staff were friendly and welcoming. There was no safe in the room and little information about the restaurant facilities.
friendliness of staff the location is horrible and does not invite us to book again
Every single member of staff was polite, friendly, helpful and natural. The room was spacious, clean and comfortable and the breakfast was excellent. We stayed for one night to break a long road journey and this hotel is perfect for that purpose as it is close to the motorway, not in the city centre.
Comfort,cleaness Evening Meals,fair but quantity too small.
24 hour reception, secure parking and location was the reason of our choice. Might it be that the hotel is trying to save on water - I checked 2 rooms but bathtubs in both of them had leaky stoppers (not possible to take bath, but only shower)
The bed was very comfortable
Nice room for the price at weekend. Better than Campanile No restaurant open on the weekend.
Felt it was a clean large room and enjoyed good nights sleep Our only problem was that we were told breakfast started at 8 and as we had a long journey in front of us that was a great time. However we were there at 8 but no doors open until 8.30. We reveived an apology and enjoyed a good breakfast. Just held us up a little.
value for money for an overnight stop
This is as basic as it gets. Small room but clean and functional. The best thing about this is the price and convenience from the highway. Very limited space in the room -- not a place to spend time in the room.
The hotel was easy to find and staff were very helpful. It was a good location for a stop en-route to Italy, very close to the payage. THe hotel had no record of our reservation on the way down, even though we had printed confirmation of it. They were able to accommodate us on that night. They did have record of the night we booked on our way home - both nights were booked at the same time!! It would've been disastrous if we could not have stayed here as we had been travelling for 12 hours that day.
The hotel was functional and clean, the reception staff courteous. We had booked a family, quadruple room for 4 persons but were given a room where the second bed was up in a loft area - meaning that we had to climb a steep ladder to reach it! This made our stay awkward as we were travelling with 2 small children. The beds in the loft area were unmade. Towels in the bathroom were only 2, and not 4.
Better maintenance and a fresh paint would add value to its looks
Pleasant view from room. Quiet. Hotel room was basic for money.Water came out of shower as a trickle.Food in restaurant was expensive for what it was. Restaurant was clean however lacked any character.
the help at the reception poor breakfast
Nice setting. Good to have a pool & table tennis table. Receptionist was helpful in preparing food even though short-staffed. Nice to have a balcony. No coffee/tea making facilities. No english sky/digital tv channels. Poor shower/bath. Breakfast ok but not great. No lift.
Staff very welcoming and helpful. Nice swimming pool, location of hotel is in the countryside with all it's charm, yet close to Nancy and the wine region. It would nice if breakfast was included in the price of the room, given the cost of the room.
Lovely quiet village location in attractive grounds. Great restaurant. Very friendly and helpful staff. The room toilet was basically in a very small cupboard. Not suitable for claustrophobics. Anyone with normal sized legs would need to leave the door open. No dressing table with mirror in the room. Not female friendly! Other rooms may be different. Only one night so we didn't complain.
No carpets in the room (good for allergic people). Clean room and bathroom. Spacious room. Boxed garage for car. Central location. Friendly desk. Bright breakfast room. The croissants were a bit dry ;-)
fairly standard hotel in under-rated city pubic parking in station carpark isnt the best place to keep your car on a world cup football night when France have performed badly-
The hotel walls/floors have no rpt No sound proofing. One can hear every sound anyone makes anywhere in the hotel.l
Nice, clean and big Family room (4 persons). A very friendly employee and a private parkingplace (behind closed doors!) Breakfast was very simple.
Easy access to town on foot, lift to all floors, pleasant room, easy parking. Restricted booking in times - no staff on premises between about 10am and 5pm.
Quite a charming, old-fashioned, hotel. Needs a bit of TLC, but no worse for that.
The restaurant next to the hotel is high quority and low price.
The TV and mini bar didn't work and there was no air conditioning. The electrical outlets didn't work on wall where the TV and mini bar/fridge were on.
4 person room na
staff friendly and helpful
The location of the hotel was very convinient for me I lost 45 min looking for the hotel, if possible put some signs around it and put exact post code for it, because I couldn't track it down neither with Garmin nor with Nokia maps
Room itself was quiet, ie not much noise from other apartments (with exception of water tank filling loudly) and, even though we were on first floor on top of a bar and on a busy roundabout, the double glazing did its job very well. Also, there appeared to be separate lifts for different kinds of user. The shower was powerful, lovely to find in a hotel at this price. Very good value for money. Would recommend for students wanting studio flats. The staff couldn't have been more helpful. This is not a complaint, just something that wasn't up to the standard of the rest of the hotel, and is easily rectifiable. The cleaners had obviously not been out on the balcony of our superior room as the floor was covered in cigarette ends. Otherwise, the hotel was extremely good value for money.