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Quality of accommodation
Comfort and location
The whole Feel and experience is old world splendor. Having left the do not disturb sign on the door while taking breakfast, we were suprised and dissapointed to find the cleaning staff in our room.!? Do not expect this kind of poor staff trainingng at this level of Hotel.
The location was excellent, the hotel beautiful with very interesting features, the restuarant extremely good value for money - if you want a fine dining experience. Do not be put off by the very busy foyer. There are lots of tourists who come into the foyer/lobby as it is such a historicasl building.
The Atmosphere old special hotel with excellent staff. The breakfast was so nicelly put on the table and delicioss. no
Impressive reception areas, very helpful garage staff Breakfast far too expensive, requested a non smoking room but room smeelt heavily of stale tobacco.
The hotel is very nice,quiet,and the staff is so friendly.It is very clean,and comfortable.
It is a beautiful hotel in a great location (and a great city) and the staff were very good. The breakfast was way below what you would expect from a hotel like this (but there are lots of great churrerias nearby!).
The hotel certainly lived up to it's reviews in terms of class, and compared to what we paid to stay in similair accommodation in Santander, the rate was very good. Parking at €23 / day was a bit steep, although very conveniently located.
the atmosphere, a great unique property in the middle of Oviedo, Asturias no
We had spacious, modern and clean room in a newer part of the hotel which has been added on to the original building. The location was on a plaza in the old town, a perfect location, and very quiet at night. Staff at front desk were excellent. We did not eat breakfast at the hotel since the price was sky high, but otherwise enjoyed our stay. Would return again.
Stayed here many times before and not disappointed. Wonderful location in city square with bars and restaurants. Big modern rooms. Very very nice hotel. Long walk to the room.
The building was magnificent
Charming and efficient staff, quiet and peaceful and in a great location.Very good breakfast and spotlessly clean. What's not to like?
A five star hotel at excellent value. Perfect location in the Old Quarter. Breakfast was excellent value.
Very convenient , right in the middle of Aviles
The hotel we stayed was really perfect and I will recommend it to all my friends. Of course I will use again your services and that particular hotel should I need to travel in that direction again.
The hotel is beautiful (located in an old palace but modernised throughout) and the staff very friendly and helpful. The location is ideal to explore the town and we really enjoyed our stay. Breakfast was not included in our rate and - although the buffet looked very tempting - we felt that 14 EUR per person was far too expensive. However, as there are plenty of cafes around the hotel, it's quite easy to find a good (and reasonably priced) breakfast within minutes.
The place is stunning.
locality, friendliness of staff, good facilities lack of staff in cafe/bar area
We were very happy with our accomodations and were impressed with the staff and their ability to converse in English. Nothing to report.
The employees were really helpfull and nice. The full parking, we had to leave the car realy far.
It was very clean. The bathroom was perfect. The lighting was very good. The category of the hotel (4 stars) and the quality of the breakfast don´t match.
Very comfortable, clean and quiet room, nice staff, great inexpensive breakfast. Walking distance to visit all that there is to see in Oviedo. Good base for exploring the mountains and the coast. Parking can be a problem in Oviedo, so their lot for 1 euro a day is great. The "hidromassage" shower was just a nice shower, but no massage...
Very modern; wonderful jacuzzi Some things did not work: the refrigerator, the wi-fi, and the electronic console in the jacuzzi (though the water was working, and the power jets). The lighting was so dim in the bathroom that it was difficult to see my face in the mirror when shaving. This is a problem for a hotel that seems to take pride in how high tech it is.
Design, technological innovations e the breakfast. Smoking is not allowed in the hotel. However, some customers do not respect this and smell can reach to other rooms through ventilation system. Apart from that, our stay was absolutely perfect.
Reception, free internet, big size tv, confortable bed No parking (you have to find a place on the road, which in Oviedo is not very easy), poor breakfast
Free wifi and parking, led bulbs Breakfast cheap but not good
Absolutely surprising! A hi-tech level of a small hotel. Strongly recommended.
Clean rooms and very helpful staff
Very central and close to the city and restaurants. Food is nice. Safe location for female travellers. The internet on the computer downstairs is sometimes down. You need to ask reception to reset the wireless router in that case, then it works fine.
Thew hotel staff were very very helpful, we could no have asked for moreThankyou
Very clean and comfortable and the staff were very helpful and friendly. A good base to explore Oviedo and the surrounding countryside.
good location and excellent standard of room. Room was quiet. Breakfast good with excellent variety. Cleaning staff very nice and efficient but staff at reception not very hospitable or welcoming (please smile!!). Car park very small and tight. Is it possible to do a deal with public car park next door?
A comfortable, no-nonsense hotel with good facilities (an especially good buffet breakfast) and pleasant and effciient staff. Internet connectivity - a public machine, not my own lap-top) was a bit unreliable.
Location is very impiortant to me, excellent food and services; still can improve maid's training since "Do Not Disturb" hanging at the door was not respected twice. Air conditioning lights were not working properly. Room keys not working and had to replace twice.
Excellent location if you go by car with easy parking and 5 min away from the center by foot, friendly English speeking staff, comfortable rooms with all necessary toiletry, breakfast offer exceeds traditional continental expectation
free wireless internet, good food
Staff,food,locality No kettle,
Nice and modern. Good location and clean, well run. Bit pricy.
the room was cramped not suitable for a couple. The bath room was to cramped and the shower classed as top of the range was inadequate.Glass door to bath room gave no privacy
It was in the city centre, so I could go by foot to all places without using my car. WiFi is included and works fine, but DHCP was not enable, so I had to manage to get a valid IP The day I stayed, heating was not working, although it was not so cold, but in the next morning, while I take a shower, I would like to have heating working...
A very friendly staff and nice facilities. Modern hotel in the very city center.
right in the centre of town - close to aal the important sights to see very tiny room, but comfortable though
This hotel is excellent value for money at the prices that we paid at bookings.com. The rooms are beautifully designed and spotlessly clean.
The hotel and the town
excellent breakfast Hotel room too narrow
Fantastic decor. Good location within walking distance of all sights and park. Very comfortable bed.
Above all this hotel has style and contemporary elegance, fine catering and an enviable location.Staff are very competant The restaurant was closed on one day
Beautiful design chairs, but don't try to sit on them or get any work done in the room.
Best breakfast at least for this trip. Well located. Really nice room.
The location. Excellent breakfast. Friendly staff.
Good price for what you get. New hotel Staff of the hotel not nice at all
Very fine hotel, well located and extremilly confortable. The cleaness, but i believ thats because they opened only 5 days earlier....
Good design and high level of comfort No
Comfortable, clean, nice experience. Rail track at the back bit noisy occasionally, but not great deal if you are tired
Good location and value for money. It was very pleasant from the staff to give us suite instead of double room due our late arriving. Everything was OK.
Large room with excellent facilities. In the heart of the city and easy to find.
The location of the hotel is great, close to the beautiful center of Oviedo but still comfortable to arrive if you have a car. Our room was really big and very confortable for a family travelling with young kids. Kids even had a surprise in their beds on our arrival!
The Breakfast was very badly organised so I only had one breakfast the second day I ate out .The food was spread all around the room.I received coffee that I didn¡t ask for when I mentioned it I was told that eveyone drank coffee,then I got tea ,no bacon onb the buffet no eggs , they were coming and did ,very greasy eggs.no marmalade (orange) I think the Breakfast Room could do with a good tiday up and perhaps some profesional organising .the staff were friendly but I would not like to see them busy....
Modern hotel centrally located besides de buses station Ample room, nice decor ,good bathroom great lobby and restaurant .
Comfortable hotel: spacious rooms: good hotel restaurant and evening menu
The hotel ambience was impersonal and gave us a desire to move on as soon as possible. We would not use the hotel as a base for a longer term stay.
business-like hotel, well organized, city centre in walking distance (15 min)
Nothing Most things,noisey from rooms adjoining, TV failed to work, nothing condusive about the room
The breakfast at the hotel was excellent.
For a four stars hotel the price for the room was very low. The restaurant had great food. I think the price for parking the car is too expensive
Everything is fine Internet only works in a room, if you stay below 3rd floor
The very pleasant welcome by the father of the director of the hotel
location, wireless internet, kindness of staff gym could be better equiped as it is used by many guests
Convenient location. Clean room and facilities. Hot breakfast can be improved
good breakfast. comfortable rooms. free wi-fi. nice staff. Expensive parking (13 €/day). Sauna not working. The advertised Gym was a ridiculously small room with 3 old machines. Small and cold swimming pool located underground.
A freindly and caring staff. Very silent and comfortable room.
Friendliness and helpfulness of all the staff. Breakfast which was included in our room price was very good. Easy walking distance - 10 - minutes into the city. On site parking space tight for large car and limited availability.
Service from staff Breakfast could be better
it was pretty and comfortable The parking was atrocious, space for 4 cars only and thank goodness ours is small.
The location was in a quiet neighborhood 15 mins walking distance from the main city shopping/party area. The room was spacious, the bathroom comfortable, the beds were excellent. The service staff were wonderful and extremely helpful. Wewill return to stay again on our next trip to Oviedo. The breakfast ends at 10 and we always get up late, but the buffet was very well done
We stayed at 4 hotels in Northern Spain and I think this was our favourite. It is about 15 minutes from the old town - perhaps a little far but manageable - and it is near enough to walk to the pre-romanic churches. The staff were friendly and helpful - even got up early to give us breakfast when we needed it. The rooms were very pleasant and the whole place welcoming. I chose it mainly because it sounded interesting, but partly for location.
Lovely hotel just 5 mins from the main station and 15 mins walk to the centre. Our room was a corner room with windows and small balcony on both sides. Very bright clean and surprisingly quiet consider the road is busy during the day. Staff speak a little English and are very happy to help. Hotel parking was full but there was easy parking nearby on a residential street. Recommended.
very personal treatment
We loved this hotel. The location was good. The staff was extremely friendly and helpful. The breakfast was excellent, The room was very clean and very cozy with balconies all over. We loved our stay and would do it again if we coudl. No, we loved it.
There was a lot of noise due to sewarage installations with bad acustic insulation and also due to proximity of coomon arreas(restaurant, reseption..etc.)
The hotel is very central on Gascona street, famous for the cider bars or sidrerias. The old town and cathedral are just a stroll away. A very well kept hotel, nice staff, good size rooms and very clean, a great place to stay. Breakfast is the usual continental style with some hot food also, basic but good. I recommend this hotel.
central position excellent help from desk staff rather expensive breakfast
closeness to downtown, friendly service
I am surprised that this was not more than a 3 star hotel as the staff and accommodation at Ciudad de Oviedo were excellent.The location for visiting the historic part of the town and the night life couldn't have been better. Car parking facilities also brilliant on this stay. No
Its situation was convenient near the cathedral and old town and eating places all of which we were keen to visit. Staff friendly and helpful.
Very good accommodation comfortable and well equipped Despite booking bicycles in with this hotel we were told by the receptionist we would have to pay £10 to put them in the garage. We arrived late in the evening and had to "persuade" her that no-one charges for bicycles. They agreed in the end but stress not needed at the end of a very long journey!
Great city centre location
Not a lot! Dirty, poor, and untidy rooms. The hotel needs an overhaul and the most upsetting thing is that there was hair everywhere and the rooms smelled awful. Thank goodness that it was only one night there.
My luggage had been lost by Iberia and the staff at the hotel front desk were extremely helpful in contacting the airlines, etc.
rooms were nice and spotless, lovely breakfast sad reading lights
Nice hotel, close to the historical city centre, good facilities (free mini bar, internet) Rooms somewhat noisy, sound insulation could be better (slamming doors)
modern high end hotel at excellent price none
friendly staff, confort, location
The rate, the spacious and confortable rooms. The location is also a good point. I would rate the hotel as 4 stars and not 5 (lack of essencial services in a 5 stars hotel: no slippers in the room, no staff helping with the suitcases at your arrival, only one person at the reception desk)
the decor and room quality
nice facilities, and location Wireless accebility not good
very clean, friendly and very well situated near to the city centre, easy to find. nothing
Turkish Sauna (would like to see more health facilities!), complimentary mini bar and drinks were appreciated, the Steak in the restaurant was absolutely fantastic! No
The staff was especially friendly and the service was excellent
Kindness of staff, quietness, good bed Internet did not work properly.
We have been very satisfied - the predicate 4* is o.k. concerning the service/facilities, the cleanliness and the rooms have enough space for getting relaxed after a long trip. Some nice cafes are nearby ... It's an ideal place for a business-stay or making a short stop on the trip through Spain as we did.
Central location and we got a large room with a large bathroom at the end of a corridor The car park. It is an underground carpark and the entrance and exit to it was very tight (especially when driving a large left hand drive car when you're used to driving a right hand drive one!). The receptionist had however told us that the carpark would be hard to manoeuvre in but as the town was busy and street parking was at a premium we were glad of the hotel car park.
The room was excellent! Great localization. Nothing! Everything was very good!!!!!
Clean room, good breakfast. Bar area uncomfortable, tricky access to underground garage
Nice quiet area. Easy parking.
Very hard to find, location mistakenly indicated on booking.com map
The comfort of the room and space in the room Spa and exercise area not available before 10 in the am. Internet was only free in the business room on the hotel's computers. Free parking was on the street and was 10 euros in the hotel garage....I felt both of these were misleading on the confirmation
It was in easy reach of a number of towns and beauty spots. It was secluded and peaceful. I think residents should have been able to use the pool free of charge.
The games room was great for the kids and the staff were friendly, even given the complications of our stay. The hotel was difficult to find as the wrong address was given at the time of the booking. We also had to wait 1 hour for our room even after arriving 3 hours after the checkin time. Our room was small, the TV wasn't working when we first arrived (it was fixed soon after) and we had to pay for parking even though we didn't use it. There is plenty of free parking around!!
Fabulous hotel Difficult to locate---better map needed
Could not use swimming pool, inflated bar prices.
the room. the restaurant wifi is not free. very difficult to find the hotel
The staff on Reception were so friendly and helpful. The room was very clean and great design. Windows on room a little dirty on the outside. Buffet evening meal a little expensive and quality poor, otherwise great hotel and would reccommend it.
We ate in the cafe attached to the hotel and the food was probably the best we had on the trip and the young lady who served us was incredibly patient and coped with the fact that none of us could speak the language but she managed to understand everything we asked for and the experience was brilliant. The apartment was well arranged. We were travelling with our 15 year old son and he had a speparate room. The kitchen had everything you would need and everywhere was clean, well served for storage and the hotel was very convenient for the town.
Short walk to city centre and old town. Underground car park accessable directly by elevator. Kitchen facility very good. Lots of storage. Needed to book two rooms for a family of 2 adults and two children. No security peepholes on doors.
The location is very good
It was really good to have an apartment as we were staying for over a week, this was while I found a flat to rent while I am studying at the University in Oviedo. The Aparthotel is perfectly located for this purpose as it was close to the campus I will be studying at yet very near to the city centre and International student dept.
Large hotel suite with ample facilities. Clean and comfortable stay. Charged for Wifi and on a main road so if you wanted to have the windows open it would have been noisy during the week.
We have stopped in hotel the second time. The hotel is very good located. The room was large. The personnel is affable. We liked this hotel very much.
Conveniently located and the fact that the room had a kitchen with good facilities in it.
We were traveling with our 18-year-old son and the room we received was divided into two separate rooms, so we all got some privacy. The bathroom was very nice. The staff was friendly and gave us a map and directions to the historic part of town -- about a 10-minute walk. There was a nearby coin-operated laundromat which was difficult to find in other cities. We didn't use the kitchen space, but it was a little on the dowdy side.
It was a grand place to stay. Pleasant and quiet surroundings. It was elegant and beautifully decorated.
We liked everything, specially the food at the restaurant.
The quiet and tranquilty. Charming and helpful staff. Good breakfast . Excellent spa facility. Good views Breakfast room not well signed. It would have been helpful to havea note in the room explaining that one could go to spa in dressing robe and how to get there
The junior suite was beautifully furnished and decorated, quiet, and extremely comfortable for a small family. Great value for money. The quality of food and standard of service in the restaurant was also very good and childrens meals were available. Due to the hotel's location in a small village, there were few dining alternatives, requiring us to eat in the very nice but rather expensive hotel restaurant, or drive to a nearby village.
Beautiful hotel with fabulous decor. The bedroom,was large, luxurious and clean. Polite and helpfull staff.The breakfast and dinner were extremely good and the waitress very helpful. Stunning views from the hotel. A thoroughly enjoyable stay. Beautiful coastal views a short drive away.
The spa was very relaxing after a long drive around the Picos de Europa and a really lovely hotel It would have been excellent if they had provided a swimming pool as well. I would have preferred a pool to the spa. No sign of anyone to help with our luggage either arriving or departing which was not a problem for us but I would have expected a bell boy role in a hotel of this excellent quality
Hotel has been renovated to a very high standard and has an excellent restaurant - we had a very enjoyable dinner there. Staff were extremely friendly and helpful. Highly recommended!
Hotel was in great place, very clean, excellent breakfast. Very kind for going with your family or in a romantic trip
Very friendly staff, beautiful hotel, and excellent food. Also very easy to find and only a short drive from the airport.
A lovely peaceful clean enviroment and excelletn food. Hotel excellent but in very quiet area and if staying for longer periods may fancy a change of resturant or bar.....