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The staff was very helpful and friendly. The hotel is very clean and cosy. The room was spacious
The staff is very accomodating. Food was excellent ! Location was great - just a few minutes to Lauscha for the kugel-markt. Price was very reasonable - I will stay here again.
The staff were very helpful and friendly. They did their best to make my stay pleasant. The room was clean and spacious and the breakfast was excellent. The room and the hotel building were very cold. the heating was switched on when I arrived but the whole building had cooled down and I felt cold all night. This needs to be borne in mind by the hotel owners when renting rooms in autumn or winter, because the lack of warmth would deter me from visiting the hotel again.
Very pleased we stayed at this hotel. The two rooms we booked were very nice. Hotel staff friendly and helpful. When we arrived they informed us that they had an entertainment evening going on with live band. They directed us to another hotel for our evening meal which was very good and reasonable price. When we came back they invited us to stay to the entertainment which we did and we had a really fun evening. As its a castle the rooms were cool but as it was August and hot this was ideal.
The host was the best and close to Lauscha Christmas Glass shopping.
The proprietors were wonderful: helpful, friendly and knowlegeable. This hotel is more B & B than hotel in atmosphere and services. Breakfast was a lovely German spread. The rooms are cold and hot water in shower limited if you arrive very late. If you are staying in fall or winter, you would need to layer clothing. However, you are staying in a 600 year old building which wasn't designed for central heating.
Quiet, friendly, straihj-forward The dinner menu consisted of highly complex made-up suggestions. Not much choice to alter/complement. Very limited choice of side dishes - starch only, no veg, no side salad
Good staff and very good restaurant. Tiny bath-room, very noisy room. My rate is 7 but mainly thanks to the staff and food. If I would evaluate just a room then I would rate 5.
friendly atmosphere, nice people, good rooms, enjoyable change from all those standard issue business hotels no particular comments
Very nice hotel of charactor. Very nice room and bathroom. No lift and we were on the fourth floor.
Breakfasts and helpfulness of the staff. We did not find the bed very comfortable.
Everything was perfect. Nice and friendly staff, wonderful room and very clean, excellent breakfast.
The availability of the staff