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Good restaurant, nice place in the city, closed to the castle
Excellent service, very friendly staff, very good internet connectivity. N/A
Clean room. Minibar. Wired Internet in room (only for left wing on the building). Pool. Good breakfast. Parking facilities. I love the loyalty program! (1 free night per every 10 nights). Nice staff I'm reception and restaurant. Nothing.
Character hotel in a smaller Swiss village, pleasant feel, nice outdoor patio and good food. It's a pretty setting at the foot of a castle.
An old hotel situated below the castle with a relatively modern extension. Our room on the top floor of the latter was clean and comfortable with plenty of space and ample storage. The restaurant is especially comfortable with booth seating or a large outdoor terrace. A sunday morning brass band concert added to the charm. Rather cramped garage parking is free for guests. A pity that a modern ugly development in front of the hotel detracts from the charm of this otherwise beautiful town. The buffet breakfast was noisy and disturbing as in many other hotels, but an in-room continental breakfast is offered for the lovers of served breakfasts. We take this next time.
The sunny and cosy terras when the weather was good. Also friendliness of the staff. The construction works opposite the hotel waked me up very early (but than this is not the fault of the hotel....)
very nice and comfortable.
No bath instead of the shower
A bit of tourist information could be useful (folders, maps...)
Excellent hotel, good value for money, very friendly and helpfull staff. Small note for families with young children: Not really equipped for families with small children, more a business hotel (e.g. no babychair available).
I have booked 2 rooms through the Booking.com. When I checkd out, Hotel receptionist told me cost for 2 rooms have already paied by my credit card which I used as for only guarantee to book the room. I think This process is illegal. I had to pay the cost for my guest by the card, even he wanted to pay by himselfs.
very clean and quiet Terrible breakfast with no choices almost
nice spacious rooms with beautiful view on the golf court
2 pm is too late for the checkin. They didn't let me checkin at 1:45 pm this is very rigid... please a little bit more flexibility.
Free parking and limited noise in the room. The room was clean and bright. The structure is new and the furnishing is modern and funktional. The bathroom is very nice The breakfast could start an hour before (at 6 or 6:30) but it was rich and good
The room was clean and comfortable for my 2 nights stay. I wouldn't stay more than that though. The breakfast looks a little bit poor and could include better presentation. However, it's very difficult to get something better for a fair price in Aarau.
Perfect for travellers in need of a stopover. Has a good, late-opening restaurant, good internet connection, clean and close to the motorway but also quiet.
people was kind noisy, without airconditioner, expensive for value, I do not like recommand this hotel
Kindness of people, comfort,
Availability of a gym / exercise room. My room was made up every day even though I put the do not disturb sign on my door when I left for the day.
Location and very comfortable rooms
Nice big rooms, and clean. Didnt worth so much money for such a location. It is in a small village between Zurich and Basel where you cannot find anywhere to eat except from the hotel.We arrived Sunday afternoon and there was anybody in the village and except of that the receptionist didnt speak any English. But the worst was that it is near to the train station and every 5 minutes a train was passing by, and every half an hour the bell of a near by church was ringing. It was horiible to wake up from 5.30 in the morning beacuse of that. Thats why we dont believe that it worth so much money.
The breakfast was great. The beds were comfortable. It's near the train so it would be easy to get places. It is a very spartan type of interior decor. It got a little noisy during the night from teenagers/young adults yelling around the building while out and about.
I booked a single room and ended up with a big room that cost at least twice the price for the price of the single one !
Friendliness of staff
The room facilities and furnigure is quite old - for the prices
Generally everything was to our satisfaction. We had to pay for the car park
I have mainly appreciated the comfort of the Standard single room, the cleanliness inside the room and also the "Buffet petit déjeuner". Carpet on the 4th floor could be better cleaned (some traces of dirt were still visible). If it is not possible to remove them, then it should be changed.
Location to station, Bacon for breakfast Dont stay here if you want a lie in. Monday - Friday there is major works taking place outside the hotel in rebuilding the railway station and banging and crashing starts promptly at 07.30. It is also a pure non smoking hotel. If you want a better Swiss Quality Hotel stay in Olten 10 minutes away by train.
great location, great value for money
Very neat, spacious, nice furnished room and the friendliness of staff. No free Wireless Internet access. No lace curtain in my room.
convenient to train station; clean; good restaurant
The staff was very kind and helpful. Very good restaurant. Comfortable rooms and ideal position close to the railway station (owing to the good room insulation, the noise from the trains wasn't a matter a concern).
Nice room, very nice bar, breakfast was good, nice to have pool (quite small) - price was excellent (weekend rate, I guess)
I had 12 persons playing music at the side of my room.I am a business traveller so I need calm,
excellent room and whole hotel very clean. Food very good though expensive. We need help to find it. It is in Wildegg, not Lenzburg as advertised. (Though not far away.)Trains passing through the station next to the hotel noisy, however not really a problem in the night. Our waiter was willing and agreeable but our German does not extend to understanding Swiss German and I don't think he used any hochdeutsch.
The service of the hotel staff is good and satisfactory, the surrounding environment is nice and quite for a comfortable accomodation The English menu is not available in the restaurant/bar
No internet service, poor breakfast items
Enough space Could have been heated stronger
located about 15 minutes from motorway. Spacious room, very clean, very good value, welcoming staff
Beautiful room and location, really good restaurant.
Nothing to write home about it. Looked like the room was converted from single to double occupancy at the last minute. Night stands did not fit where they normally should be. Also only one set of towels was initially provided.
There was no receiption for the hotel, it was there at the restaurant, no lighting in front of the hotel during evening and night times. very tough for the new comers to enter into the hotel. no internet connection at the room, we had to come to receiption in order to receive the WIFI network.
Friendly staff, speedy check in and checkout, good breakfast. Bed is not too comfortable
The beds were extremely comfortable and the rooms were very clean.
It was located in the heart of town and their restaurant was excellent.
The food was excelent. there were some background noise in the 3floor like a generator during the day. It stopped around 19:00.
Older style exterior which has been modernised to a high standard internally Very satisfied would have been happy to stay longer
The staff were extremely friendly and helpful. The hotel was clean and I would return to the hotel at my next visit.
It is situated in very convenient spot, near Zurich and relatively near to Basel, if you go for business. Near highway. Size of rooms. Very basic and rather poor equipment of rooms (old T.V., old desk and chairs), poor and rather miserable decoration of rooms. Not all staff members polite, also staff serve at the same time the cuisine and restaurant and the front desk, so you have to wait quite long up till they finish with service at the cuisine before they serve you at the front desk, even for a quick question.Time of breakfast
A very pleasant modernised small hotel, I stayed in Room11, which although facing the street, was very light and airy with complimentary water and apples provided. Hotel very convenient for the old town and castle.
Small Clean hotel with it's own bakery out back so bread always very fresh, Also does Indian foodas well as traditional Swiss fair.
Parking very easy - situated in the town centre No one on duty at reception late at night - only via a phone call
The Staff were extremely nice and helpful; the rooms although not fancy were clean and very comfortable and provided everything you require. The food was just amazing, quite incredible - much too bad for my waistline but thoroughly enjoyable and a real pleasure. Only that smokers were in the public rooms but it was not a big problem it is just that in the UK you cannot smoke in public places and I prefer it.
Very helpful staff. Excellent restaurant.
Friendly stuff at the reception; Internet is working excellent; soda available in the room; car parking in front of the hotel; in case you are a runner you can run along the river Very small room (booked a single room); bath room was actually to small; food was not my taste at all ( and I had food at quite some hotels in my carrier as a sales rep.); please bear in mind that the hotel has no lift; less friendly stuff in the restaurant; hotel is located at the crossroads - therefore in case you have the windows open it's quite noisy; you have to pay a high rate for the Internet access (hotspot of swiss com)
Other than the fact that there was no lift (we had to carry our bags up two flights of stairs), we would recommend the hotel. Senior age people may have a hard time with no lift. Would suggest you put the "no lift" information in your web page for the hotel.
The staff were friendly and helpfull , the hotel is well positioned to use public transport which is frequent and ease to use. The hotel has ground floor bedrooms if you need them .The hotel food is very good and the hotel decor is maintained to a high standard.
We only stayed one night. The staff at reception and restaurant were extremely friendly and professional. To our opinion the hotel and restaurant are extremely expensive compared to other countries. The one night stay represented a large share of our total holiday budget. We won't travel through Switserland again... sorry...
The restaurant is one of the best I have ever eaten in and I eat in a alot of restaurants.