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Encantos Charme Hotel

Avenida das Hortensias, 2152, Gramado 95670-000, Brazil
+55 543 286 9494

$57+

Overall guest ratings

8.5/10 Excellent
Based on 743 reviews

Review highlights

  • 9.4
  • 8.8
  • 4.4
  • 4.3

Nearby

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    About

    With a stay at Encantos Charme Hotel, you'll be centrally located in Gramado, steps from Gramado City Hall and minutes from Belvedere Viewpoint. This hotel is within close proximity of Gramado Covered Street and Santa Claus Village.

    Rooms

    Make yourself at home in one of the 45 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wireless Internet access is available to keep you connected. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include blackout drapes/curtains, and housekeeping is provided daily.

    Amenities

    Make use of convenient amenities, which include complimentary wireless Internet access and a television in a common area.

    Dining

    A complimentary buffet breakfast is served daily.

    Business, Other Amenities

    Featured amenities include a business center, a 24-hour front desk, and an elevator (lift).

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    Hotels.com

    Amenities

    • Complimentary breakfast
    • Free Wi-Fi
    • Facilities for Disabled Guests
    • Restaurant
    • Internet
    • Air-conditioned
    • 24 hour front desk
    • Free parking
    • Business center
    • Pets not allowed
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    Reviews

    Guest reviews

    Overall Rating

    8.5 Excellent
    Based on 743 reviews
    • 9.4 "Terrific location."
    • 8.8 "Breakfast is good."
    • 8.3 "Great service."
      8.7 "87% found the staff to be very friendly."
      7.3 "73% thought the service was very professional."
    • 5.0 "Average amenities."
      5.0 "50% thought the building was acceptable."
    • 4.4 "Not very clean."
      4.5 "55% said rooms were dirty."
      4.0 "60% thought it was rather dirty."
      4.0 "60% said the bathroom was dirty."
    • 4.3 "Rooms are not good."
      4.5 "55% said rooms were dirty."
      3.2 "68% said rooms were small."
      4.3 "57% complained about the bathroom."
      2.3 "77% didn't like the uncomfortable beds."
      2.0 "80% thought they were poorly maintained."
      4.0 "60% said the bathroom was dirty."
    • 3.3 "Value below average."
    • 3.0 "Quite uncomfortable."
      3.2 "68% said rooms were small."
      2.3 "77% didn't like the uncomfortable beds."
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    Overall Rating

    8.5 Excellent
    Based on 668 reviews
    • 9.6 "Terrific location."
    • 8.6 "Breakfast is good."
    • 8.2 "Great service."
      8.7 "87% found the staff to be very friendly."
      7.3 "73% thought the service was very professional."
    • 4.1 "Rooms are not good."
      3.5 "65% said rooms were small."
      4.1 "59% complained about the bathroom."
      2.0 "80% didn't like the uncomfortable beds."
      4.9 "51% said rooms were dirty."
    • 3.5 "Value below average."
    • 2.9 "Quite uncomfortable."
      3.5 "65% said rooms were small."
      2.0 "80% didn't like the uncomfortable beds."

    Overall Rating

    8.6 Excellent
    Based on 74 reviews
    • 9.5 "Terrific location."
    • 8.7 "Breakfast is good."
    • 8.6 "Great service."
    • 4.0 "Rooms are not good."
    data provided by TrustYou

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