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Very clean hotel, outstanding food, nice pools, good localisation (in the middle of Fuerta), nice hotel beach with lagoon, lovely and quiet garden Close to the airport so sounds of planes flying just above the hotel was little annoying especialy in the morning, beach with no waves
Location, public areas free wi-fi , also public areas beautiful. Reception staff rude, and unhelpful. A very bad smell in room all week. Sun only shine on balcony for 10 mins a day. Requested Sea-View, tried to charge me extra, even though this was never mentioned when booking. At breakfast in restaurant, cups and glasses allowed to run out, never replaced. And surfaces not wiped.
The Food was fantastic and very good value for money, so was the evening entertainment While the hotel is very new, the bath had rust in it which was very off putting so I kept covering it with a towel and the washing line outside was broken which was very unsightly
Very relaxing, close to lovely beach, short walk to main resort , relaxation, relaxation!!!!
all inclusive food was great, lovely clean beach and hotel, very friendly staff Having to pay for sunbeds and parasols at the beach while being on an all inclusive holiday
pool area slow service at bars some staff more competent than others !
My fiance and I were very impressed with how well the staff spoke English, and other languages, that was a big help. We also liked that the hotel had a listing of things that we could book to go do. I would recommend the Jandia trip, and deep sea fishing. The hotel is right on the ocean and just a 10-15 minute walk up the beach to a lot of different restaurants. I think it had to do with either the weather or just what side of the island we were on, but it was very windy. It was less windy on the south side of the island.
The food at dinertime was often cold. The employees weren't aware of each others ways of working. For example. The emloyees in the bar didn't know where you can get your towels?
Food popup ads, using internet connection it drove me crazy. There was no No live Euro 2008 matches shown n the hotel. I had to watch in bare outside the hotel even though they told me there will be euro2008 in the hotel when I called them before I booked.
the food was ok, the coffee is not good though. Stuff is very helpful. The rooms are very clean. The beach in front of the hotel is very small and not that nice, one needs to walk a bit to find a a better spot. It gets very windy too at Costa Calma sometimes making it difficult to swim.
Excellent staff.Hotel well maintained nice little beach and a very nice atmosphere considering it is a fairly large hotel.We holiday a lot but since we discovered this hotel five years ago is always features at some point each year.Food is avarage breakfast is the beat meal.
I liked the varitey of food in the restaurant and location. hotel is situated on the beach front and has its own beach and sunbeds that guests can use free of charge.