Overview

Amway Grand Plaza
Top Business Hotel

187 Monroe North.w, Grand Rapids, MI 49503, United States
+1 616 774 2000

$243+

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Rates

Overall guest ratings

8.8/10 Excellent
Based on 1,220 reviews
See all reviews

Review highlights

  • 9.1
  • 9.1
  • 6.3
  • 5.1

Good to know

  • Clean rooms
  • Professional service
  • Friendly service

Nearby

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    About

    Discover historic charm and modern comforts at the Amway Grand Plaza, Curio Collection by Hilton. Nestled downtown by the Grand River for nearly a century, the hotel boasts original iron and woodwork, English Adams architecture, and a 29-story glass tower. Enjoy skywalk access to Van Andel Arena for concerts and Grand Rapids Griffins hockey. DeVos Place Convention Center and DeVos Performance Hall are steps away Guest rooms feature complimentary WiFi, a 42-inch HDTV and laptop-sized safe. Executive Rooms offer Concierge Lounge access for continental breakfast and evening cocktails and hors d’oeuvres. Choose from five styles of suites – varied amenities include a dining area, full kitchen, marble shower and downtown or Grand River views Our Grand Rapids, MI hotel is home to The Kitchen by Wolfgang Puck – one of only two locations in the world. Visit Cygnus27 for South American cuisine and skyline views, and savor hand-selected steaks and homemade desserts at Ruth’s Chris Steakhouse. Unwind in the GP Sports pub, and order room service anytime Indulge in a massage or manicure at the Spa and Salon. Take a dip in the heated indoor pool or two whirlpools, and relax on the sundeck overlooking the city. The fitness center and indoor/rooftop sport courts are great escapes Host an event for 1,100 guests in the Ambassador Ballroom with a full array of A/V equipment. Our Wedding Specialists ensure any rehearsal dinner, ceremony, reception and brunch is perfectly planned

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    Amenities

    • Free Wi-Fi
    • ATM on-site
    • Business center
    • Concierge service
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Wheelchair accessible
    • Spa
    • Hot tub
    • Indoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Sauna
    • Designated smoking area
    • Storage available
    • Cribs available
    • Laundry facilities
    • Express check out
    • Coffee shop
    • Free Internet
    • Pets not allowed
    • Parking (surcharge)
    • Steam room
    • Wedding services
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    Reviews

    Guest reviews

    Overall Rating

    8.8 Excellent
    Based on 1,220 reviews
    • 9.1 "World class service."
    • 9.1 "Terrific location."
    • 8.9 "Very nice wellness & sports facilities."
    • 8.6 "Food is delicious."
    • 7.5 "Good pool."
    • 6.3 "Rooms are ok."
    • 5.1 "Average comfort."
    • 4.6 "Breakfast is below average."
    • 4.6 "Internet is poor."
    • 4.4 "Value below average."
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    Overall Rating

    8.9 Excellent
    Based on 866 reviews
    • 8.9 "Location is great."
    • 8.8 "Great service."
      9.4 "94% found the staff to be very friendly."
      8.0 "80% said the reception staff was great."
      8.9 "89% thought the service was very professional."
    • 6.0 "Rooms are ok."
      5.1 "For 51%, maintenance was acceptable."
      6.5 "Beds were acceptable for 65%."
      5.1 "Only 51% said the rooms were modern."
    • 4.9 "Breakfast is below average."
    • 4.7 "Not very comfortable."
      2.0 "80% thought it was too noisy."
      4.9 "51% said rooms were small."
    • 4.5 "Value below average."

    Overall Rating

    9.4 Excellent
    Based on 244 reviews
    • 9.3 "World class service."
      9.5 "95% found the staff to be very friendly."
    • 8.8 "Location is great."
    • 7.4 "Good vibe."
    • 6.3 "Rooms are ok."
      6.9 "Only 69% said rooms were clean enough."
    • 5.3 "Average comfort."
    • 4.2 "Value below average."

    Overall Rating

    8.6 Excellent
    Based on 85 reviews
    • 9.1 "World class service."
    • 9.1 "Terrific location."
    • 7.7 "Good vibe."
    • 6.3 "Rooms are ok."
      5.0 "Only 50% said rooms were big enough."
      7.0 "70% said the beds were comfortable."
    • 5.3 "Average comfort."
      5.0 "Only 50% said rooms were big enough."
      7.0 "70% said the beds were comfortable."

    Overall Rating

    9.1 Excellent
    Based on 24 reviews
    • 9.2 "Terrific location."
    • 9.0 "World class service."
    • 6.1 "Rooms are ok."
    Hotel type
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Business Hotel
    Guests recommend this hotel for business travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Clean rooms"
    "Professional service"
    "Friendly service"
    data provided by TrustYou

    Recent Reviews


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