Overview

Crowne Plaza Grand Rapids - Airport

5700 East 28th Street SE, Grand Rapids, MI 49546, United States
+1 616 957 1770

$111+

Overall guest ratings

7.5/10 Good
Based on 497 reviews

Review highlights

  • 9.5
  • 7.7
  • 6.6
  • 5.4

Good to know

  • Friendly service

Nearby

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    About

    Enjoy Upscale Comfort at the Crowne Plaza, Grand Rapids. Just minutes from Gerald R. Ford International Airport & to the downtown city center, the hotel is an ideal choice for both business & leisure travelers. With exceptional service and amenities, these upscale accommodations have everything you need for a memorable trip. With a Business Center and free Wi-Fi access, you'll achieve new heights of productivity. We are minutes from area businesses & hospitals such as Farmers Insurance, GE Aviation, Cascade Engineering, Steelcase, Service Express, Meijer, Spartan Stores, Spectrum Health, St. Mary's Hospital, Metropolitan Hospital & MMPC. Our ideal location near the Grand Rapids Airport makes our hotel the perfect place to meet. We have more than 20,000 sq ft of flexible meeting space to host business meetings & social events. Guests can enjoy the many area attractions, including Meijer Gardens & Sculpture Park, the Gerald R. Ford Museum, Grand Rapids Art Museum & Van Andel Arena. Our Crowne Plaza guests can enjoy spa services at Design 1 Salon, Cascade location. Our Grand Rapids Airport hotel provides a host of convenient perks, including a complimentary shuttle to & from Gerald R. Ford International Airport. Take advantage of our indoor/outdoor pool & a sauna, plus savor award-winning cuisine inside our restaurant & lounge. A better night's sleep awaits you with the Crowne Plaza Sleep Advantage® Program.

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    InterContinental

    Amenities

    • Fitness center
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for Disabled Guests
    • ATM on-site
    • Business center
    • Internet
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Hot tub
    • Indoor pool
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Free parking
    • Storage available
    • Terrace/Patio
    • Concierge service
    • Gift shop
    • Laundry facilities
    • Free airport shuttle
    • Free long-term parking
    • Free valet parking
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    Reviews

    Guest reviews of Crowne Plaza Grand Rapids - Airport

    Overall Rating

    7.5 Good
    Based on 497 reviews
    • 9.5 "Terrific location."
      10.0 "Good access to the airport, said 100%."
      9.4 "94% liked the proximity to shopping."
    • 7.7 "Good service."
      8.3 "83% found the staff to be very friendly."
    • 7.6 "Good bar."
    • 7.3 "Good pool."
    • 7.0 "Internet works."
      7.0 "70% said the wifi quality was great."
    • 6.6 "Breakfast is mediocre."
      6.4 "Breakfast prices were ok, according to 64%."
    • 5.4 "Rooms are ok."
      5.2 "Beds were acceptable for 52%."
    • 4.8 "Not very comfortable."
      4.2 "58% said rooms were small."
      3.6 "64% thought it was too noisy."
    • 3.1 "Horrible vibe."
      1.7 "83% criticized the unstylish hotel."
      2.2 "78% didn't like the unstylish hotel."
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    Overall Rating

    7.4 Good
    Based on 198 reviews
    • 9.4 "Terrific location."
    • 7.5 "Good service."
      8.0 "80% found the staff to be very friendly."
    • 6.9 "Pool is mediocre."
    • 5.0 "Rooms are ok."
    • 4.9 "Bad amenities."
      4.6 "54% thought the building wasn't nice."
    • 4.6 "Not very comfortable."
      4.8 "52% didn't like the uncomfortable beds."
    • 2.7 "Horrible vibe."
      1.5 "85% criticized the unstylish hotel."
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    Overall Rating

    6.8 Good
    Based on 178 reviews
    • 9.6 "Terrific location."
    • 7.6 "Good pool."
    • 7.4 "Good service."
      7.5 "75% found the staff to be very friendly."
    • 5.3 "Rooms are ok."
    • 4.7 "Not very comfortable."
      4.8 "52% didn't like the uncomfortable beds."
    • 4.6 "Bad amenities."
      4.7 "53% thought the building wasn't nice."
    • 3.1 "Horrible vibe."
      1.7 "83% criticized the unstylish hotel."
    View all review categories

    Overall Rating

    7.6 Good
    Based on 69 reviews
    • 9.6 "Terrific location."
      10.0 "Good access to the airport, said 100%."
    • 7.5 "Good service."
    • 7.4 "Good pool."
    • 4.8 "Rooms are not good."

    Overall Rating

    7.0 Good
    Based on 49 reviews
    • 9.3 "Terrific location."
    • 7.8 "Good service."
      8.3 "83% found the staff to be very friendly."
    • 6.4 "Breakfast is mediocre."
    • 5.1 "Rooms are ok."
      5.1 "Beds were acceptable for 51%."
    • 5.0 "Average comfort."
    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Friendly service"
    data provided by TrustYou

    Recent reviews

    Find reviews that mention:
    hot tub
    friendly staff
    comfortable bed
    nice pool area
    free breakfast
    indoor outdoor pool
    clean but hotel
    great room
    good location
    looked nice
    crowne plaza
    airport and the free shuttle
    nicer online
    noisy kids
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