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Riverfront Hotel, Grand Rapids

270 Ann Street Northwest, Grand Rapids, MI 49504, United States
+1 616 363 9001

$96+

Overall guest ratings

6.2/10 Good
Based on 1,953 reviews

Review highlights

  • 8.0
  • 7.6
  • 4.3
  • 4.0

Nearby

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    About

    When you stay at Riverfront Hotel, Grand Rapids in Grand Rapids, you'll be in the business district and close to DeltaPlex Arena and Conference Center and Gerald R. Ford Museum. This hotel is within close proximity of Fish Ladder Park and La Grande Vitesse.

    Rooms

    Make yourself at home in one of the 162 air-conditioned rooms featuring refrigerators and microwaves. 42-inch LCD televisions with satellite programming provide entertainment, while complimentary wireless Internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and complimentary newspapers, as well as phones with free local calls.

    Amenities

    Don't miss out on the many recreational opportunities, including a nightclub, an indoor pool, and a spa tub. Additional amenities at this hotel include complimentary wireless Internet access, wedding services, and a fireplace in the lobby.

    Dining

    Satisfy your appetite at the hotel's restaurant, which serves breakfast, lunch, and dinner, or stay in and take advantage of room service (during limited hours). Quench your thirst with your favorite drink at a bar/lounge.

    Business, Other Amenities

    Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Grand Rapids? This hotel has facilities measuring 2585 square feet (240 square meters), including conference space. A roundtrip airport shuttle is provided for a surcharge (available on request), and free self parking is available onsite.

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    Hotels.com

    Amenities

    • Free Wi-Fi
    • Facilities for Disabled Guests
    • ATM on-site
    • Business center
    • Internet
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Game room
    • Hot tub
    • Indoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 hour front desk
    • Night club
    • Sauna
    • Fitness center
    • Free parking
    • Designated smoking area
    • Laundry facilities
    • Cable or satellite TV
    • Pets not allowed
    • Storage available
    • Wedding services
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    Reviews

    Guest reviews

    Overall Rating

    6.2 Good
    Based on 1,953 reviews
    • 8.0 "Location is great."
      8.9 "City centre within easy reach, said 89%."
      9.2 "Easily accessible by car, said 92%."
      9.2 "92% thought parking was inexpensive."
    • 7.6 "Good service."
      8.5 "85% found the staff to be very friendly."
      9.0 "90% were happy with the shuttle service."
    • 5.7 "Food is average."
      5.5 "Only 55% were satisfied with the menu."
      6.7 "The price was ok for 67%."
      6.7 "67% thought the snacks were adequate."
    • 5.0 "Breakfast is mediocre."
      6.8 "Breakfast prices were ok, according to 68%."
    • 4.3 "Not very comfortable."
      4.6 "54% didn't like the uncomfortable beds."
      2.2 "78% thought it was too noisy."
      3.4 "Air conditioning was criticized by 66%."
      1.1 "89% criticized the small bathroom."
    • 4.0 "Rooms are not good."
      4.6 "54% didn't like the uncomfortable beds."
      4.2 "58% said rooms were dirty."
      0.6 "94% thought they were poorly maintained."
      1.9 "81% complained about the bathroom."
      3.9 "For 61%, the rooms looked old."
      1.7 "83% said the bathroom was dirty."
      1.3 "87% found problems with the furniture."
      2.5 "75% had problems with the shower."
      1.4 "86% thought the tv was sub-standard."
      3.4 "Air conditioning was criticized by 66%."
      3.9 "61% were unsatisfied with the kitchenette."
      1.1 "89% criticized the small bathroom."
      0.0 "100% didn't like the balcony."
    • 3.9 "Not very clean."
      4.2 "58% said rooms were dirty."
      2.4 "76% thought it was rather dirty."
      1.7 "83% said the bathroom was dirty."
      4.0 "60% said that wellness & sports facilities were unclean."
    • 3.9 "Wellness & sports facilities were not very nice."
      0.8 "92% didn't like the fitness area."
      4.3 "57% were unhappy with the sauna."
      4.0 "60% said that wellness & sports facilities were unclean."
    • 3.7 "Vibe wasn't good."
      2.9 "71% criticized the unstylish hotel."
      3.9 "For 61%, the lobby entrance was sub-standard."
      2.0 "80% didn't like the unstylish hotel."
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    Overall Rating

    6.3 Good
    Based on 1,132 reviews
    • 7.9 "Good location."
      9.0 "Easily accessible by car, said 90%."
      9.0 "City centre within easy reach, said 90%."
    • 7.6 "Good service."
      8.5 "85% found the staff to be very friendly."
      7.1 "71% said the reception staff was great."
      9.0 "90% were happy with the shuttle service."
    • 5.6 "Food is average."
    • 5.4 "Bar is ok."
    • 4.9 "Breakfast is below average."
    • 4.9 "Not very comfortable."
      2.1 "79% thought it was too noisy."
      3.4 "Air conditioning was criticized by 66%."
      1.4 "86% criticized the small bathroom."
    • 4.4 "Not very clean."
      4.8 "52% said rooms were dirty."
      2.4 "76% thought it was rather dirty."
      1.9 "81% said the bathroom was dirty."
    • 4.2 "Rooms are not good."
      4.8 "52% said rooms were dirty."
      2.2 "78% complained about the bathroom."
      0.5 "95% thought they were poorly maintained."
      1.9 "81% said the bathroom was dirty."
      3.0 "70% had problems with the shower."
      1.0 "90% found problems with the furniture."
      3.3 "For 67%, the rooms looked old."
      1.4 "86% thought the tv was sub-standard."
      3.4 "66% were unsatisfied with the kitchenette."
      3.4 "Air conditioning was criticized by 66%."
      1.4 "86% criticized the small bathroom."
    • 3.9 "Wellness & sports facilities were not very nice."
      0.7 "93% didn't like the fitness area."
    View all review categories

    Overall Rating

    6.2 Good
    Based on 371 reviews
    • 8.1 "Great service."
      8.4 "84% found the staff to be very friendly."
    • 8.1 "Location is great."
    • 5.7 "Food is average."
    • 5.1 "Pool is mediocre."
    • 4.7 "Breakfast is below average."
    • 4.2 "Not very clean."
      4.4 "56% said rooms were dirty."
      1.8 "82% said the bathroom was dirty."
      2.4 "76% thought it was rather dirty."
    • 3.9 "Vibe wasn't good."
      3.1 "69% criticized the unstylish hotel."
      4.0 "For 60%, the lobby entrance was sub-standard."
    • 3.9 "Wellness & sports facilities were not very nice."
    • 3.6 "Not very comfortable."
      4.0 "60% didn't like the uncomfortable beds."
      5.0 "Only 50% said rooms were big enough."
      1.9 "81% thought it was too noisy."
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    Overall Rating

    5.8 Okay
    Based on 175 reviews
    • 7.7 "Good service."
      8.8 "88% found the staff to be very friendly."
    • 7.6 "Good location."
      8.6 "City centre within easy reach, said 86%."
    • 7.3 "High value."
    • 5.0 "Breakfast is mediocre."
    • 4.4 "Not very comfortable."
      4.8 "52% didn't like the uncomfortable beds."
      2.3 "77% thought it was too noisy."
    • 4.4 "Not very clean."
      4.8 "52% said rooms were dirty."
    • 3.8 "Rooms are not good."
      4.8 "52% said rooms were dirty."
      4.8 "52% didn't like the uncomfortable beds."
      1.7 "83% complained about the bathroom."
      0.6 "94% thought they were poorly maintained."
    • 3.3 "Vibe wasn't good."
      3.6 "For 64%, the lobby entrance was sub-standard."
      2.7 "73% criticized the unstylish hotel."
    • 2.6 "Terrible amenities."
      2.7 "73% thought the building wasn't nice."
      3.6 "For 64%, the lobby entrance was sub-standard."
    View all review categories

    Overall Rating

    6.5 Good
    Based on 273 reviews
    • 8.2 "Great service."
      8.9 "89% found the staff to be very friendly."
    • 8.1 "Location is great."
      9.1 "City centre within easy reach, said 91%."
    • 5.8 "Breakfast is mediocre."
    • 5.6 "Food is average."
    • 4.4 "Not very comfortable."
      5.0 "Beds were acceptable for 50%."
    • 3.7 "Vibe wasn't good."
      3.1 "69% criticized the unstylish hotel."
      3.9 "For 61%, the lobby entrance was sub-standard."
    • 3.6 "Rooms are not good."
      3.8 "62% said rooms were dirty."
      5.0 "Beds were acceptable for 50%."
      1.6 "84% complained about the bathroom."
      0.8 "92% thought they were poorly maintained."
      1.4 "86% said the bathroom was dirty."
      2.3 "77% had problems with the shower."
      1.6 "84% thought the tv was sub-standard."
    • 3.4 "Bad amenities."
      3.4 "66% thought the building wasn't nice."
      3.9 "For 61%, the lobby entrance was sub-standard."
      1.1 "89% complained about the elevator."
    • 3.3 "Not very clean."
      3.8 "62% said rooms were dirty."
      2.2 "78% thought it was rather dirty."
      1.4 "86% said the bathroom was dirty."
    View all review categories
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