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Friendliness and helpfull staff Epinal is not the most exciting city to visit.However very good for a stop on a trip to southern Europe
Best Breakfast in a French 2* ever! Very friendly, efficient staff.
Convenient location for a good night out Nothing at all to mention
The Kyriad was clean and comforable and the staf most helpful. Coupled with a reasonable price.
New. Large room.
We stayed at the hotel on our way back to Luxembourg after touring France. Our room was huge and very comfortable. Seperate toilet and seperate bathroom. Tea and Coffee facilities in our room. Very quiet. The town of vittel is very small and everything seemed to be shut but we did stay in November. Lovely little restaurants to visit.
The hotel was quite new and the room was rather spacious and clean.
Well located comfortable and clean hotel, spacious room and bathroom, kind and helpfull staff. Although only one night, it was a perfect stay.
Very pleasant receptionists, huge very modern room with cavernous shower, comfortable big bed, good dinner in Casino next door, good Philips TV. Bathroom was so big it was cold. Wooden floor seemed dusty to bare feet. But generally very good value, as we expect from Mercure group.
Large modern, clean and comfortable room. We ate at the hotel restaurent for dinner out on the terrace and found the staff excellent - helpful and friendly.
location was quiet, and the food and service were very good, the room was also very good.
Comfortable and air conditioned rooms. Garage available. Restaurant on site. Good weekend rate paid through booking.com. Breakfast could have been better for price.
quick reception.comfort of the room. very good food and service
I slept very well and had a good breeakfast. That was all.
Spacious and comfortable rooms with very nice beds and bathrooms. For those traveling from the us, it is very similar in amenities to us hotels. Air conditioning was very weak.
The food was excellent. Secure parking for motorbike.
No Internet acces
Basic accomodation but excellent food. No english channel TV
clean rooms, bit basic.God location.Excellent restaurant attached/run by hotel
Liked the pool and facilities and was very impressed with the menu Not enough hanging space or hooks in teh room
The facilities at the hotel were excellent. the room could have had more hanging hooks for coats and towels.
Clean rooms, comfortable beds, good food at reasonable prices and pleasant staff and situated very conveniently for the golf course and the town.
We stayed here for one night, while driving to the provence. It was a perfect stayover, with very friendly personnel and a beautiful, recently renovated room. The breakfast buffet had everything you'd expect (bread, croissants, sausage, cheese, cereals, juice, coffee, ...). One minor impracticality was the design of the shower, which was located in the corner of the bathroom, but lacked a door or curtain. Other than this, thumbs up for this hotel
very nice hotel, close to highway to the south of france, ideal for a half-way break on the trip. close to vittel center and if time is available, possibility to make face care or others on demand. excellent breakfast as well. I recommend for any traveller for short or mid-term stay. A happy traveller.
The rooms are clean. Good shower, nice bed. The staff weren't very friendly (nearly no English). The room didn't have real curtains. Breakfast wasn't great, when we arrived to eat 9 a.m. most of the food was finished...
A very good restaurant The rooms need freshening up
The staff was very nice when we arrived the kitchen just closed ( at 9.30 pm) but they helped us to make a reservation in a nice restaurant in Vittel just 5 min. away. We booked a 2p. room with an extra bed (20€) for our 3 kids instead they gave us a 4p. room for the price of the 2p. room and they did't charge the extra bed fee. The breakfast was good. The directions on the hotelsite are correct but it was a bit further of the highway than you might think. Beautiful environment to drive through though. Our room smelled a bit strange like a chemical airrefreshener or so, the kidsroom was fine.
Close to town center The food and the restaurant were rubbish and expensive. The room was tiny. The beds were as hard as rock. The smell of rotting fish coming from the bathroom the moment u entered the room was revolting. We would never stay there again.
Easy to find and close to the main shopping area. On site parking The number of people gathering outside to drink during the day and evening
Please see my article on Tripadvisor.co.uk Lack of English speaking television channels.
Clean pratical and good stop over. Close to bars, resturants etc. Shower was great, mirror in bathroom great from womens point of view. NO
Location was central for the town Tramps outside, rats on pavement outside, hotel was dated
An horrible smell of tobacco in the room
The restaurant situated by the golf course. Brilliant in the morning!
Convenient, takes pets, good price Room isn't very attractive; toilet bowl needs to be cleaned
The room swere terribly cold !!!!
The staff was really helpfull in information. I really did enjoyed the stay.
Convenient Uninspiring and souless
The staff were friendly and helpful. We had dinner at the hotel, which was of good quality, but please ask the chef to heat the plates because the food was not as hot as it should have been. The double bed was somewhat uncomfortable. The window did not close tightly enough, letting in cold air and some road noise.
Clean, helpful staff, good breakfast but expensive. Did not have free internet.
central location; access to restaurants, shopping, and city facilities.
The welcome and overall care we received was of a very high standard Both restaurants close to the hotel were closed and we had to get a taxi to Epinal to eat. Some food available at the hotel would have helped. We plan to spend a cycling holiday in France next year and would stay at the Atrium if there was food available nearby.
Excellent quality of service from the proprietors. Cleanliness and comfort of the room.
The staff were very friendly and helpful. The rooms were comfortable and quiet. The buffet selection at breakfast was good. One of the restaurants nearby was really very good. This is not about the hotel but about the nearby restaurant which appeared to be closed on a Friday.Given they are mentioned in the description it would be nice to have some indications on any limitations of service.
Clean and in good repair throughout. Management and staff are hospitable and helpful (if you need anything, just ask!). Plenty of parking space. Charming interior open patio space and a generally warm decor. Breakfast is above average in quality for this category of hotel. Overall: good value for money.
The welcome was warm all staff helpful and polite room hugh and welcoming clean and fresh I was impressed very good value for money
The hotel is clean and welcoming, the staff excellent. We felt really welcome and enjoyed our one night. None
The owner was very friendly; we had a problem with our car and he immediately tried to arrange help. Internet, though not wireless, was free and fast. Very big rooms with big bathrooms. Nice breakfast buffet. The hotel is on a fairly big, rather ugly street, but the parking lot is safe and for those who are just there for one night, this shouldn't be a problem.
acceptable considered the price. rather sad.
Good location, parking, remodeled rooms and bathroom and on site restaurant. No help with luggage
Beautiful old architecture, big and stylish, modern bedroom, good food, peaceful. Setting for a movie! bed too short. Breakfast so so, not all serving staff very friendly.
nicely renovated bath room. Fresh fruit juice
Large, well equiped room and excellent bathroom. Very friendly staff with very high standard of customer care. Unfortunately we did not have time to visit the beautiful spa as we were attending a wedding on Saturday and it was closed on Sunday. Television in room did not receive any english speaking channels apart from a very fuzzy news channel.
the service in the restaurant was slow at evening, in the morning there was not enough warm milk nor scrambled eggs provided
The view and everything, location No
a grand old hotel with modernised comfortable rooms and a high star experience. excellent shower, good breakfast, friendly staff. attention to detail shows throughout. hotel was faultless, although the town of Plombiers is small and sleepy with little to do outside of the spa facilities.
Friedly faminly staff and beautiful arts decorated the whole mansion facinates the guest.
The establishment deserves old details and the hotel room is big enough. The garden should be beautiful during summer time.We also ate in the restaurant and it was really good for value. The breakfast was expensive.
An excellant experience in a unique town center hotel with an excellant attached gourmet restaurant.
Proximity of good restaurant. Very shabby, delapidated and unmaintained. When booking, I had asked to be booked into their restaurant for dinner, to find on arrival that it was nothing to do with the hotel, they don't seem to speak to each other and we almost missed out on dinner (restuarnt excellent!). Dingy basement for mediocre breakfast. Not again! Ad is very unclear that there is no hotel restuarant, it implies there is.
excellent restaurant in the same location (downstairs - reservation recommended)
Breakfast was ok. Too small, smelled cigarette smoke, very hot, towels and bed was not made.
Efficient,clean, no-frills, budget accommodation. Automated check-in system did not recognise our reservation and, as it was a Sunday, there was nobody on duty at reception.
the price it was acceptable considering price
Good price. Room is clean, and fully functional. Staff is friendly. Free internet access. The staff don't speak much English.
Very cheap and had everything you needed for one or two nights. One other plus point was the Parking, the website seemed to indicate their was no parking available, but there was a car park next to the hotel.
This hotel offers excellent value for money for travelers in need of an overnight stay on a long car journey. Good beds, a good breakfast and off you go again. Traveling in a group of three adult friends, I particularly liked the choice of a room with three separate beds. The bathroom is small but adequate. When three people have booked a room with three beds, three towels would be nice too (we only had two).
Cheap,functional Wear and tear
Very central. Extremely nice staff. Very clean and modern facilities, cable TV. Pricey for this particular town and smell of smoke coming from bathroom ventilation system. But overall would definitely recommend the hotel.
good, friendly and helpful staff.
Staff recommended excellent restaurant. Secure overnight parking for classic car.
The room (comfort) was neat, spacious, and apparently new styled. price per night is very fair. staff was very kind and helpful - despite "language challenges". :-) Sorry, but two minor aspects: 1) As Germans we were a bit disappointed about the poor choice at the breakfast buffet for a price of 8 € per person, but this could be reflected also as "differing national mental state"... ;O) 2) An image of the hotel (front of the building) would be helpful to find the place easier, so we were focused on Place des Vosges instead of Rue des Halles ... :-\
The hotel has an amazing history, the family that run it is delightful and welcoming, the food was beyond belief. Very enjoyable experience. Only that I did not get to stay long enough. I will certainly return.
Vittel. The toilet was dirty when we arrived. Appart from that everything was ok.
The room was fine and the bed was just good for our backs. We spend a good night at Vittel. Town is nearby. We did not use the breakfast.
The location near to centre of Vittel, the excellent cuisine and the character and friendliness of the proprietor. Easy parking space.