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The beautiful surrounding people were nice Food was terrible we had to leave to get good jerk chicken. Shuttle service was terrible we stayed at bongalow and was far from thing I have a back issue where walking long distances is painful we could not get a ride when I filled a complaint is was still not fixed. We thought there would be more beach type activities everything opens so late in the day.
The food. Th staff.
Location, staff Too much shade at the pools, reservation system
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I thought I booked a hotel with 4* rating. This hotel does not even come close to that. Yes the owner was a good man. He had some friendly staff who did what they could. But they were lacking everything. Well it is Jamaica. So what can I expect. There was no shampoo,conditioner or soap.The a/c did work but took a long time for the room to cool.
Suite was very hot. Bedroom was hot the first night but the a/c cooled it down enough the rest of the time. Shower water pressure was terrible, hard to wash soap out. Didn't want to deal with changing rooms though. Overall everything was great though.
My husband and I stayed here 2 years ago. We were looking for a quiet get away and that is what we got. There was not a ton of entertainment at night but the bartenders made it fun! (stay away from the Bob Marley shots) Garth was the best bartender and look for 'John Wayne' outside by the road, he was the cab driver we used all week, if you go here, tell them Mark and Holli from Texas said Hi!
Great food! The most wonderful staff! Everything you look for in a romantic vacation spot!
My husband and I just got back from a week at the sunset. It was very beautiful. A small resort compared to the ones we've been to before...which we liked. If I had to say anything negative at all it would just be our room and the fact that they only have 2 restaurants. Our room was nice and was at a good location, but our shower didn't drain and our air didn't work until the end of our trip. We did tell the front desk and our air was fixed but not the shower, it needed more detail work. I'm sure we could of switched rooms but we didn't. We stayed in 412. We LOVEJamaica. Everyone is so friendly. The beach was great even tho it was across the street. Very beautiful grounds. Defiantly worth the trip.
Sunset is a great place to stay. Randy 'John Wayne' Taxi out front is the way to go. We upgraded to the two story suite and it was worth every dollar. Only downside is the beach is across the street and they do not have Red Stripe in the room. The grounds of the hotel are gorgeous. Sunsets at the beach are amazing.
I attended a wedding at this hotel knowing the wedding guests were required to pay a $70.00 fee if they came early and intended to have free roaming privileges 2 hours before and until the end of the wedding but assuming if not, the fee was not required. I reviewed the website the day after the wedding and saw the FAQ for weddings at this hotel included this: Is there a cost for guests not staying on property, to attend the ceremony? We wish to advise you that as our valued in-house wedding guests, your non-residential guests attending your wedding may arrive at the resort thirty (30) minutes prior to the start of your wedding ceremony. We require that they stay within the immediate area of the wedding at all times. As a policy, only resident guests are allowed on the guest floors. We do ask that that they come to the resort already dressed for your wedding however, should any of your guests wish to change for the wedding, the resort offers a hospitality area for that purpose. Should guests opt to take advantage of the all-inclusive package, they may do so by purchasing a day pass of US$70.00 per adult and US$35.00 per child (3 – 12 years old). This policy as it relates to your non- resident guests is strictly enforced. Therefore we do ask that this be clearly communicated to your guests prior to their arrival on property. We investigated how we could dress for the wedding if we came and used the pool and surroundings and were told there was no place to dress even though the web site states there is and we decided that we would just attend the wedding and reception and not pay the fee since we didn't intend to use the facilities as there was no place to dress and we were in a hotel 30 seconds down the road by car (i timed it). We arrived just in time for the wedding (most of us with little cash and no credit card) with 4 other guests who also had not paid and we were all refused entry to the wedding unless the fee was paid. What did the hotel wedding planner ...
Couples Swept Away was truly a magical place to stay! It was as if it was set down in the middle of a remote jungle, yet had all the amenities of a high end resort. The service was impeccable from all the staff, from the moment we arrived at the airport to the time we left. Most of the entertainment was great! Lots of talented singers! There was always something fun to do, or you can do nothing but lay on the beach if you choose (which is what we did most of the time.) If you want to eat at Feathers or Lemongrass, make your reservations as soon as you arrive. They fill up fast! Also, if you want to get a shady spot on the beach, set your alarm VERY early to save a spot and put your towels out on a chair. We were there for five days and never quite got up early enough to get a shady cabana:^( We will definitely be back to Couples Swept Away!!!
I can't sing enough praises about Couples Swept Away!! Even when first arriving in the airport, we were treated like royalty. The Jamaican people have the most amazing customer service I have ever experienced. There is entertainment nightly, the food is fabulous, and drinks are on the house ;) We were certified in open water scuba with the resort dive team and they were so wonderful (thanks guys!!) I have already recommended this vacation to many relatives and co-workers and I would encourage anyone who is up for some adventure or just looking to hang out on the beach to give Couples a try!
Only reason I would not recommend to friends is because there are resorts that have updated facilities and amenities for similar prices.
Could not have been better will go again.................................................................................................
This is a great resort for Couples of all ages, especially if you are active. The included activities are really what pays for itself, so make sure you do as much as you can! Food is top notch for an All Inclusive, and the beach HAS to be one of the most beautiful beaches in the world. For a more detailed review, check out my reviews on Trip Advisor!
We went to Jamaica expecting relaxation, and that is exactly what we got. Booked a Premiere Beachfront Suite (the only real bonus here was that we had a wraparound porch on ground level on the beachfront, any room looked beautiful there), which was open and clean. Had an incident about 4 days in where the ceiling started pouring water onto the bed, but fortunately we were in the room and able to save our things. We were promptly moved rooms and they gave us a free couples massage! Minor tip: book the free amenities early (sit-down restaurants, glass-bottom boat tour, etc) because they fill up fast! The staff was friendly and everyone seemed to genuinely have the Jamaican carefree spirit. Nothing like seeing the guy picking up trash singing happily at the top of his lungs, just because.
It was absolutely beautiful, and was worth it for the money!! People were great, food was great and staff was great!!!
Entertainment was excellent, rooms were nice, resort was gorgeous. It is mostly quiet. Age range from 25-55 with most in their 30's. Staff interest varies with most being interested in decent service.
Staff was awesome! Already talking about going back
Stayed with husband in August 2013. Resort was clean and beautifully landscaped. Stayed in a Garden veranda suite which was very close to the beach (some road noise, but not much). The room decor was pretty bland, could use some updating. Food was good, but I wished there was more authentic Jamaican food (oxtails, curry goat, etc.). The walk between restaurants is kind of long, but we didn't mind since it was along the beach. Entertainment was nice, but would love one night of energetic dance hall music. They should close the casino since I never saw anyone there are and many of the machines didn't work. The club was lack luster and the piano bar was a bore fest. Favorite part was the catamaran and the snorkeling. The trip to Times Square duty free mall was nice. The staff was very friendly and the drinks were yummy. We didn't have any problems with mosquitoes, just a few flies. The minibar was great, stocked with pretty much whatever you want. Security on the beach (which was beautiful) was tight. Compared to other all-inclusives, you do get a lot. I would recommend not only reserving your spot for Lemongrass and Feathers, but also for the excursions. The glass bottom boat only sailed once a day at 9:30.
The resort is beautiful. However, the sand fleas and mosquitos are awful. There were 8 of us in our group. Three of us had bug bites covering our legs from our ankles to our knees and the others had at lease a handful. We could not pin point when we got them but it made the rest of the trip a little miserable. My husband thinks they were in our room. We stayed in an atrium suite. It is a little annoying because there is no glass behind the shutters on half the room. During the day the staff comes in and opens all the shutters letting out all the cool air. They will come and shut them when they turn down the bed but if you come back in the meantime and wants some privacy you have to go around and shut them all.
Very good all inclusive resort where even scuba dives are included! Food is good. Staff very friendly and helpful. It's was my third time here and I will be back.
no kids is huge beach is spectacular very helpful and cheerful staff, well trained, right down to room maids security presence maintains safety great weather every day surprisingly good on-site medical care my wife loved the food, but i'm not a foodie, and it was hard to find simple food to eat -- skipped half the meals the resort felt small by the end all inclusive watersports doesn't include the fun stuff (parasail, tubing, jet ski, etc) not much to do in the evenings -- the resort "activities" are lame and loud (kareoke, 80s night, etc)
The beach is very nice and close to all rooms. The pool is very nice as well and even closer. Drinks are free and very good. Red Stripe only except in the piano bar which served Heineken as well. Rooms are NOT beach front as advertised, but rather beach view as the buildings are perpendicular to the beach.
After comparing many resorts, we chose to go with Couples Negril because of its reviews on the quality and service. It was also our first time at an adults only resort. Our experiences was even better than what we expected! Food was delicious, the resort was well decorated and romantic, and the staff was extremely friendly and helpful. It was perfect for a couple's much needed getaway.