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Cleanliness, effective shuttle service to airport, restaurant and bar, excellent breakfast buffet, outdoor heated swimming pool, friendly staff N.A.
Clean and somewhat modern. Restaurant is not very good, service is terrible. Definitely go next door to the Pullman, it's way better. Rooms are very very tiny and super basic.
location, very close to the airport. had shuttle service as early as 5:00 a.m. it is difficult to figure out how to enter the place as it is completely fenced in.
For the price and location it was exactly what we wanted and did meet our expectations. The room was very small but clean. The location at the airport was excellent. The shuttle bus was on time and provided very good service. A wake up call system would have been nice since we had a very early flight to Amsterdam. There are no phones in the room.
Breakfast, clean rooms, convenient, location near airport, public space.
Nice, friendly service and a free shuttle to the airport.
Lovely room. Courteous staff. Very good restaurant. No
great breakfast, nice setting, fun bar, lovely staff.
I am writing because the employees at the front desk were consistantly helpful, professional in every way. When I had to leave at 4:30 AM for the airport the staff were wonderful, drove me to the airport, and helped load the bags onto a cart, paid the coin for the cart I did not have, generously in his spirit. It was a truely wonderful experience when things need to go well. Yes, the restraunt was fair at best. The staff were not attentive, and the food was barely satisfactory. I had filet of beef 2 times there, it was tuff, and I had to ask to have it cooked a little more, and it came back well done, I had asked for medium rare. The bar tender as I only observered her caring for someone at a different table seemed friendly and present, while the server I had an officious attitude.
the remodeled design was very contemporary and beautifully appointed. the pool is incredible, and there is a gym, with a suana and steam room! the dining room was also excellent. we even got upgraded upon arrival which was a very nice touch! they still have some rooms that have not been remodeled and are still in the "provence" style which absolutely shocks you after being in the lobby and hallways which are all contemporary. however, we mentioned to the staff, and they immediately switched us to a contemporary room.
helpful staff , clean rooms
Very friendly and helpful staff, very high standard and spacious room, furnishing, "supplies" (bathrobes, slippers, soaps, shampoos, etc.) lighting much above average, excellent variety of TV channels, very comfortable and large bed. Air quality in the room - too little fresh air in the A/C circulation
Its proximity to Marseilles Airport, courtesy of personnel and excellent restaurant including first class buffet breakfast
Very good hotel, close to the airport. I received an upgrade on the arrival which was very nice. Comfortable, spacious room, good internet. Nice restaurant and very good breakfast. The service was very good and super friendly. Free shuttle to and from the airport The restaurant and breakfast were a bit expensive, but the food was good
The room was awesome! Sauna did not work properly, pool was closed on a nice day.
The personnel, welcoming, friendly and professional. The furniture, old and used, the carpet dotted, the bathroom outdated. Does not correspond to a 4-star hotel.
Room, bed was very good
Free shuttle service from airport to hotel and vice versa, but also to my business location.
The entire staff there was very helpful, and all spoke English. Great breakfast, and decent sized rooms.
Proximity to the company for which I was working. Friendly staff. The room smelled of smoke.
Quick check-in after a long flight. No hassle. Good breakfast.
Convenience to airport terminal and car hire (1 minute by car). Very efficient free courtesy bus from airport terminal (came within 2-3 minutes after calling from free terminal phone). 24 hour clean swimming pool (towels provided)/ poolside area. Nice, quiet clientele. Definitely recommended- our holiday started with this hotel stay instead of later on as you don't feel you're at an airport hotel. Breakfast (though reasonable selection) a bit pricey- 11 Euros per person. Best to book room online as difference for us was 40 Euros when we booked our last night at the desk as we liked the hotel so much (but of course you can never fully tell if you like the hotel until you get there initially)
The close accessibility and proximity to the airport and the free shuttle service. Besides the restaurant food was excellent and reasonable in price.
staff are really helpful and friendly.breakfast was perfect.location is perfect.there is a airport transfer so this is very good.thank you very much. no
Room too noisy (outside noise)! Also - someone kept going back and forth on clicking high heels on the hard floor just above us - till late at night !! Very disturbing !
The shuttle service was easy and efficient, the room clean, the bed comfortable, and breakfast was good! The hotel is perfect if you need to stay close to the airport.
Very close to the airport and the parking for the Ryanair terminal MP2, which is quite separate from the main terminal. It was good to have extra pillows available. Would have liked kettle in the room to make a cup of coffee as we had an early morning checkout
The swimming pool was a good size and pleasant to swim in and sit near - a really good facility if, like me, you reach the airport then just want to stay put till your flight in the morning. It was also easy to use the navette to and from the terminal. Some decor probably needing a bit of a facelift, e.g. carpets, but in fact there were some tradesmen doing some renovation there.
The towels were old dirty and torn. The sheets did not cover the bed
Friendley staff, stunning location. Restaurant is trying too hard. Steak pieces on a skewa were too large, and a steak knife would have been useful. Steak cooked perfectley. Croquettes, very bland, and not really as advertised - sorry. 16.50 Euro for a glass of champagne is a little steep. Swimming pool was cool and the surface was covered with flies, not really inviting.
We liked the hotel very much. We thought that the evening meal was quite poor...the fish selection was actually very bad.
The breakfast cost should be included in the tariff they are charging and give composite packages including breakfast+ dinner, as the resort is way from Salon
The staff bent over backwards to make our stay wonderful. We had a dreadful travel time getting to the hotel because of the train strike, rain, etc, and Patricia and Danielle in particular made our arrival very sweet. All the staff in the hotel were truly gracious.
Excellent hotel. Lots of charm, very old stones. Excellent gastronomic food, marvellous view, nice people who always try to help, great pool. Really we enjoyed this stay : "hors du temps". everything was perfect
Staff very helpful - took me to train station.
Friendly staff Walls too thin!
OK.The beds was quite good.Moore like a motel. Have only a expensive taxi to offer early in the morning
Staff was super friendly, great great breakfast. room was clean but there was strong musty smell. Great location near aeroport. Hotel has a cool bar area.
ok breakfast Very small room
Very pleasant staff. Dinner was excellent noise from the stairway and doors
quiet restaurant shut
Reception staff very good. The price is keen. Proximity to the airport. Free wifi. It's a challenge to get to (if you're coming from the airport drive one junction down to Eurocopter - turn round and come back the other way). The room is poky but if you simply intend it to be a place to sleep it's fine.
service staff is excellent the room are not equipped with hair dryer,hot kettle etc.
Excellent breakfast and we enjoyed an evening meal too. Food was fresh, well prepared and good value for money. Room rather small but okay for a short stay. Had some difficulty with the swipe card to open the door to our room but staff attended to problem promptly.
restaurant staff were very slow. Manager needed to assist them in order to get served
very smart and clean staff pleasent and helpful
Convenience to the airport The woman who was working at the front desk was very curt and made little effort to be helpful with explaining how to return our rental car to the airport and then get the hotel shuttle back to the hotel. In all of our recent trip to France she was the only person who stood out as un helpful.
The restaurant staff were very good - friendly and attentive. The quality of food in the restaurant was also good for this type of hotel. The pool was clean, well located and of a good size. The shuttle bus service was terrible! On arrival at the airport, we called the hotel 3 times before the bus arrived - we ended up waiting 1.5 hours for the bus and got no apology. We booked this hotel specifically for proximity to the airport only to find out at check in that the bus didn't go to the airport the following morning early enough for us to make the flight -we had to pay 30€ in a taxi.
very cramped toilet
Location for an early flight in the morning
the welcome kettle with coffee and tea. However some biscuits would have been appreciated we were there only for 1 night
big rooms, friendly staff no elevator, unusual for a 3 star
The blanket on the pull-out bed was dirty!
Hotel was close to the airport. The shuttle service was very helpful. The staff helped us in English with driving directions to the airport.
It was a fairly good base to explore the region A bit remote, fairly spartan facilities, needs a lot of updating, no fridge in room, insects on every wall
Pool and hospitality of the owners. Breakfast is rather poor...
Very friendly with well decorated rooms in typical provencal flavour. Lovely pool with lovely garden, hammock, sunbeds. The kids loved it. There is a bar to have a drink around the pool. Meals on demand so order in advance if you want to eat. Salon de Provence only 4 km away. Very relaxing. Some people, especially if not French speakers may not feel comfortable with the intimate nature of hotel but even if the reception is closed you can come and go as you please since the rooms are in a separate building with a separate key.
The hotel staff The breakfast was poor and the location very difficult to find.
We are a Belgian family (with 5 young kids!) living in the uae who stopped in the lddm on our way south. The warm welcome of Nathalie and Philippe made us feel at home from the first minute! The hotel and its staff really fulfilled our expectations. Its family orientated in a relaxing environment serving healthy food and owners who are avaiable for a plesant chat! The kids, including mum and dad, really enjoyed the pool and tennis court. Dear Nathalie and Philippe with your enthousiasm you are ensuring your rebookings! All the best and looking forward in seeing you again! Luc, Elke, Hanne, Louka, Omar, Elias and Jade.
small but competent staff tired rundown facility
Location to the airport The room had a very bad odor and we had to sleep with the windows open just to get rid of the odor. The carpets were full of holes and stains and you could feel the box springs in the mattress. The pillows were flat and smelly.
close to the airport
The directions for the hotel were hard to follow
The extreme helpfulness of the staff and suitable meals My navigator could not find it
We slept well. Yes, plenty. The bedroom was shabby and in need of refurbishment. The bathroom was very shabby - peeling paint, no plug in washbasin,an open hole in bathroom wall. It was generally depressing and third-rate. The public areas too were dismal. Generally a very poor hotel.
The hotel was to far away from Aix and Marsielle. There was no other way to transport than taxi, and that was very expensive.
the meal at night information about the shuttle did not reach us in time, nor was the price mentioned
Location, directions and secure car park Rooms need updating. Sink very stained
Staff was helpful, room was clean and comfortable Breakfast was overpriced
service and safe parking
new hotel, clean, nice terrace for breakfast, elevator, guaranted parking not enough choice for healthy breakfast, quite small room, no balcony
Wirless internet was excellent. room was missing vital services like water pot, refregrator.......etc
Convenient locaton from airport on route to Aix en Provence No
the price the location
Quiet at nighttime. Nice terrace for breakfast or other use. Wifi did not work 100%: browsing web was fine, but not possible to send/receive email. I tried a number of 'tricks' (such as tunneling thru VPN) but without luck.Breakfast was fairly basic.
Wifi in the room worked flawlessly. Nice breakfast in the morning served until 10:30. Room darkening curtain. Window that opened entirely (a rarity these days). Large parking in front of hotel. Friendliness and service of the desk staff. Extra pillows in closet. The use of duvet on the bed rather than standard sheet and blankets provides no adjustment for the temperature: it's and all or nothing situation; either you are too cold and you sweats. Fortunately we could open the window and it was somewhat cool outside. Also it is not easy to find, even with Mapquest directions; more strategically placed signs would help.
Protected car park. Very friendly staff. The free wifi The position of the hotel. The breakfast must be included in the price
very convenient. good location. very clean.
I really liked the hotel owners (and staff at same time), they are so available to help out and nice! We (my wife and I) really felt comfortable during our staying, I do recommend the hotel for working/free time trip. There is none.
For our family of 5, we had private family quarters of 2 bedrooms (2 doubles + 1 single) & 2 baths, with a lovely view of the pretty little courtyard (with fountain, herb bed, olive, tables & chairs), plus 2 flat screen TVs and free wifi. Donald & his wife Letitia who run the place were very nice and gave us lots of advice. There was free parking on the street outside for us. Same day laundry (wash, dry & fold) cost just 5 euros. It's a short walk to the town centre (with clock tower, shops, cafes, Nostradamus museum etc) and even a soap making shop. A large Carrefour & gas station is a few minutes away by car. For us, this was a convenient base from which to explore Provence (Arles, Avignon etc) & the Luberon by car. Our apartment was on the 1st floor so we had to go up a flight of stairs but that was ok for us still fairly fit people. The rooms did not have any kettle or microwave though it might have been possible to ask for hot water at the very nearby kitchen (but we didn't ask). I suspect it might be warm in summer, but a table fan is provided.
Friendly, helpful family run hotel. Air conditioning worked fine. Some rather noisy renovations in progress across the hallway - On Sunday too - Preparing room for owner's forthcoming baby
Friendly approach, great atmosphere, very quiet
Net Rooms, Excellent Service, Very Friendly Staff and Free Internet make this is a great place with good value for money.
Ideally located in the centre of a small town, the owners were extremely helpful, providing maps, books and giving excellent recommendations of restaurants, places to visit etc. Breakfast in a pleasant courtyard was good. We stayed in the family room which was in a separate annexe and would definitely be described as budget!
You can easily see that the owner of the hotel really cares - which is such a rarity nowadays. The location is right in the centre and rooms are spotless.
We wanted a base for exploring the area - somewhere with a choice of restaurants nearby. Rather old fashioned - room small
The interaction with the staff was excellent. Very nice people. The locaion of the hotel is also very good, both as regards Salon de Provence and Provence as a region. Everything in the hotel and rooms was old and a bit smelly. There was no door at the bathroom and for one of the rooms the toillette was downstaris. We stayed in the annex building, in the courtyard.The bad sheets were very old and colourless; did not feel comfortable sleeping on them. There is no air conditioning.
friendly staff,homely atmosphere,clean room and good breakfast
Very friendly and attentive host. Were able to park the car just outside the door (but only after the host removed the posts!...otherwise, impossible to do so). No lift; we had to carry suitcases up three floors. Very basic, old and worn. Air conditioning in only one bedroom but not in the other, and sleeping with the open window led to mosquito bites and noise fro the street in the morning.
Central location in Salon de Provence. Parking was only extra at 6 euros at nearby carpark but 5 eurs per day cheaper than the normal rate. Continental breakfast was excellent value served by the firendly host. Air conditioninng. No lift for older people but not a major problem. good for touring Aix, Avignon or Arles areas. Room decor and bedding was a bit tired and needed freshening up - room was a but stuffy. Town of Salon is pretty sleepy.
Location great as a mid point for Provencal points of interests. Unloading and loading luggage not convenient - tiny little space in which to back your foreign car into. Don't like to leave key with the front desk open for all to take. The front desk man was not at all happy that we took our keys with us by accident one day. Maid service leaves occupied room doors wide open while cleaning. I did not like the lack of concern for security. Also, in the description of the rooms, it lead me to believe that some rooms opened to the patio - not true, however, the windows opened to the patio. Rooms very out dated. I am sensitive to scents and the linens were washed with very heavyily perfumed detergents. Bed was extremely hard. I do not recommend.
perfect location, downtown but very quiet. Very friendly staff, nice and clean room
location: at the center of a charming town
excellent location friendly owner street-front room quite noisy bed too small (but it's a french problem...)
Position of the hotel is fantastic because You are always in the near of everything. Especially if You are in Salon-de-Provence for festival is very worth to have this advantage. The hotel owner was so proud of the fact that he does not speak any other language beside of French.
Location Room was not comfortable. Lacked the quality that was expected.
Lovely traditional hotel in great l;ocation. The patron was extremely helpfull and the room was lovely