small but competent staff tired rundown facility
The extreme helpfulness of the staff and suitable meals My navigator could not find it
Location to the airport The room had a very bad odor and we had to sleep with the windows open just to get rid of the odor. The carpets were full of holes and stains and you could feel the box springs in the mattress. The pillows were flat and smelly.
We slept well. Yes, plenty. The bedroom was shabby and in need of refurbishment. The bathroom was very shabby - peeling paint, no plug in washbasin,an open hole in bathroom wall. It was generally depressing and third-rate. The public areas too were dismal. Generally a very poor hotel.
The hotel was to far away from Aix and Marsielle. There was no other way to transport than taxi, and that was very expensive.
Location, directions and secure car park Rooms need updating. Sink very stained
the meal at night information about the shuttle did not reach us in time, nor was the price mentioned
The directions for the hotel were hard to follow
close to the airport
very convenient. good location. very clean.
Staff was helpful, room was clean and comfortable Breakfast was overpriced
Wifi in the room worked flawlessly. Nice breakfast in the morning served until 10:30. Room darkening curtain. Window that opened entirely (a rarity these days). Large parking in front of hotel. Friendliness and service of the desk staff. Extra pillows in closet. The use of duvet on the bed rather than standard sheet and blankets provides no adjustment for the temperature: it's and all or nothing situation; either you are too cold and you sweats. Fortunately we could open the window and it was somewhat cool outside. Also it is not easy to find, even with Mapquest directions; more strategically placed signs would help.
Quiet at nighttime. Nice terrace for breakfast or other use. Wifi did not work 100%: browsing web was fine, but not possible to send/receive email. I tried a number of 'tricks' (such as tunneling thru VPN) but without luck.Breakfast was fairly basic.
new hotel, clean, nice terrace for breakfast, elevator, guaranted parking not enough choice for healthy breakfast, quite small room, no balcony
Protected car park. Very friendly staff. The free wifi The position of the hotel. The breakfast must be included in the price
the price the location
Wirless internet was excellent. room was missing vital services like water pot, refregrator.......etc
Convenient locaton from airport on route to Aix en Provence No
service and safe parking
Good food helpful staff
Pleasant welcome; good breakfast, hospitality tray, comfortable bed Our room needed some paint, felt "damp"
Receptionist stayed after 11pm to welcome us and let us in even though after advertised closing time. Staff in morning also very friendly and helpful. a good choice at breakfast. Difficulty in finding it from main road
Consistant with standard of all the Camponile hotels I have stopped in Finding it was nothing short of a miracle!!! It is poorly signposted and where sgns do exist they are obscured by foliage from trees and suchlike.Other Campanile hotels I have visited are much more clearly signposted.
We only stayed for one night and were happy that the hotel was clean and provided the basic necessities including tea facilities and a parking space.
Green grass plant on the floor Bathroom bath hole dirty (hair in the hole) smoker smelling
Fair for the price
The automatic reception after 23h and the good working airco altough i had the exprssion that there was a swimmingpool we never found it
the buffet evening meal their bank did not accept our credit cards - both cards worked elsewhere in france and england ?
Cheap food Dirty bathroom Broken mirror in the bathroom Condom left in the room Hotel in an industrial estate in the middle of nowhere Expensive taxi fare to the hotel Not open 24/7
Easy access to airport. Clean and reasonable price. Lack of night staff and early morning staff. Poor locks on the doors.
It was hot in the room and there was no AC
It was convenient for the airport at Marseille It needs a refurbishment especially the air conditioning which when switched on smelled of smoking
Close to the airport, and prompt pick-up and shuttle back to the airport Reception was poorly organised and did not give us any information about our context (most restaurants closed, including theirs) on Sunday. Also some question in our minds about the veracity of information given.
Close to the airport, reasonable prices, comfortabe beds Room was a bit small for 3 adults, some traffic noise
The rooms, bedding etc were exceptionally clean. Always happy to have coffee /tea provided in rooms at Campanile The exterior, "garden" railings, stairways etc need updating to match the interior.
Comfortable bed, free parking, restaurant onsite, close to the airport. The electricity kept tripping every 15 minutes or so, which made for an unpleasant experience: lights switching off in the restaurant, TV, laptop, hotel room lights: impossible to relax and follow a program on TV for example. The bath plug was removed so that one can't run a bath.
convenient overnight airport hotel if you arrive on a late flight
Not much not able to receive calls after 11pm as there was no one at the front desk then. No shuttle service. dirty room. Felt unsafe in the neighborhood, no extra lock on door. would not stay again.
Location for an early flight in the morning
very smart and clean staff pleasent and helpful
The restaurant staff were very good - friendly and attentive. The quality of food in the restaurant was also good for this type of hotel. The pool was clean, well located and of a good size. The shuttle bus service was terrible! On arrival at the airport, we called the hotel 3 times before the bus arrived - we ended up waiting 1.5 hours for the bus and got no apology. We booked this hotel specifically for proximity to the airport only to find out at check in that the bus didn't go to the airport the following morning early enough for us to make the flight -we had to pay 30€ in a taxi.
big rooms, friendly staff no elevator, unusual for a 3 star
very cramped toilet
the welcome kettle with coffee and tea. However some biscuits would have been appreciated we were there only for 1 night
Hotel was close to the airport. The shuttle service was very helpful. The staff helped us in English with driving directions to the airport.
The blanket on the pull-out bed was dirty!
Convenience to the airport The woman who was working at the front desk was very curt and made little effort to be helpful with explaining how to return our rental car to the airport and then get the hotel shuttle back to the hotel. In all of our recent trip to France she was the only person who stood out as un helpful.
restaurant staff were very slow. Manager needed to assist them in order to get served
Lovely room. Courteous staff. Very good restaurant. No
great breakfast, nice setting, fun bar, lovely staff.
Nice, friendly service and a free shuttle to the airport.
OK.The beds was quite good.Moore like a motel. Have only a expensive taxi to offer early in the morning
Excellent breakfast and we enjoyed an evening meal too. Food was fresh, well prepared and good value for money. Room rather small but okay for a short stay. Had some difficulty with the swipe card to open the door to our room but staff attended to problem promptly.
service staff is excellent the room are not equipped with hair dryer,hot kettle etc.
Staff very helpful - took me to train station.
Staff was super friendly, great great breakfast. room was clean but there was strong musty smell. Great location near aeroport. Hotel has a cool bar area.
Reception staff very good. The price is keen. Proximity to the airport. Free wifi. It's a challenge to get to (if you're coming from the airport drive one junction down to Eurocopter - turn round and come back the other way). The room is poky but if you simply intend it to be a place to sleep it's fine.
ok breakfast Very small room
Friendly staff Walls too thin!
Very pleasant staff. Dinner was excellent noise from the stairway and doors
quiet restaurant shut
Clean and somewhat modern. Restaurant is not very good, service is terrible. Definitely go next door to the Pullman, it's way better. Rooms are very very tiny and super basic.
Cleanliness, effective shuttle service to airport, restaurant and bar, excellent breakfast buffet, outdoor heated swimming pool, friendly staff N.A.
location, very close to the airport. had shuttle service as early as 5:00 a.m. it is difficult to figure out how to enter the place as it is completely fenced in.
I was misled.The airport hotel was further from the Airport than the comfort hotel.There was no navette even though I had checked there would be., so I had to pay 40 euros for taxis. The hotel restaurant was closed, and I had to send out for a pizza.
didnt wake us for moning call after asking twice and missed flights. Manager told us not his fault as he started at2 hours after the wake up call was due. No one spoke english. will be trying to take the matter further with management
buffet food was plentiful even if not necessarily top quality. Good for the price. space is very cramped when there are 2 people
Nothing Twin room much to small -
Very close to airport; Took some time to 'locate' reservation; Three floors but no lift;
Not far from Marseille Airport. Good for early morning flight. Horrible location! Good for getting to the airport, but in a huge industrial estate. Very difficult to find. Nothing else in the locality apart from factories and big trucks thundering about. I think next time it would be worth paying a bit more for a nicer hotel. Also the restaurant buffet is supposed to be e14 for two people. Beware! There is a centre table with salad & deserts on and a table in the corner with chicken, beef, rice & potatoes on. We ate the chicken from the corner table, then ate some melon from the centre table for desert. They charged e28 saying we ate 2 buffets each! Beware! Each table in the room is a 'buffet' - No sign to tell you and I've never see that before in any hotel in the world!
Service Could not speak english
Avoid being there as much as possible Horrible smell throughout the hotel (front entrance to room), dirty bathroom, small room
Incredible how much one can fit on a square metre. Very small room, but everything you need is there for a very small price too. Ideally close to the airport if you have an early flight or late arrival. small rooms, one small window, not enough 'air' in the room, you may feel cramped.
Nothing The restaurant was not open in the evening, there was no hairdryer
helpful staff , clean rooms
The entire staff there was very helpful, and all spoke English. Great breakfast, and decent sized rooms.
The room was awesome! Sauna did not work properly, pool was closed on a nice day.
The personnel, welcoming, friendly and professional. The furniture, old and used, the carpet dotted, the bathroom outdated. Does not correspond to a 4-star hotel.
Free shuttle service from airport to hotel and vice versa, but also to my business location.
the remodeled design was very contemporary and beautifully appointed. the pool is incredible, and there is a gym, with a suana and steam room! the dining room was also excellent. we even got upgraded upon arrival which was a very nice touch! they still have some rooms that have not been remodeled and are still in the "provence" style which absolutely shocks you after being in the lobby and hallways which are all contemporary. however, we mentioned to the staff, and they immediately switched us to a contemporary room.
Very good hotel, close to the airport. I received an upgrade on the arrival which was very nice. Comfortable, spacious room, good internet. Nice restaurant and very good breakfast. The service was very good and super friendly. Free shuttle to and from the airport The restaurant and breakfast were a bit expensive, but the food was good
Its proximity to Marseilles Airport, courtesy of personnel and excellent restaurant including first class buffet breakfast
Very friendly and helpful staff, very high standard and spacious room, furnishing, "supplies" (bathrobes, slippers, soaps, shampoos, etc.) lighting much above average, excellent variety of TV channels, very comfortable and large bed. Air quality in the room - too little fresh air in the A/C circulation
Room, bed was very good
I am writing because the employees at the front desk were consistantly helpful, professional in every way. When I had to leave at 4:30 AM for the airport the staff were wonderful, drove me to the airport, and helped load the bags onto a cart, paid the coin for the cart I did not have, generously in his spirit. It was a truely wonderful experience when things need to go well. Yes, the restraunt was fair at best. The staff were not attentive, and the food was barely satisfactory. I had filet of beef 2 times there, it was tuff, and I had to ask to have it cooked a little more, and it came back well done, I had asked for medium rare. The bar tender as I only observered her caring for someone at a different table seemed friendly and present, while the server I had an officious attitude.
The personal including the owner were very friendly.The breakfast was in top and the informations about the region were very good.Very easy to find and close to the airport when you arrive late.I can recommend this to a very reasonable price.
Easy to locate. Clean and comfortable accomadation. Breakfast was better than most budget priced hotels.
A little difficult to find - it was not on our GPS. Pleasant welcome. Felt secure.
There is nothing special to appreciate about this hotel. It is good just if you want to' take a break bit. Just as a Motel and not as Hotel. The position is really far from anyting interesting, the infrastructure is Made of premade aluminum modules covered by drywalls and really cheap the furnitures. The price is really inappropriate compared to the quality.
World-standard non-expensive hotel, conveniently located to travel in Provence by car. Free wi-fi did not work normally. Isolated location, so that add to the price 7 euro per person for breakfast.
This hotel was clean but still had an extremely stale smell. The cleaning staff seemed to be doing a good job for the property they were faced with. This was an extremely depressing hotel. The room was not well-lit, was extremely small, and had very few amenities. The bathroom was also very small and the shower got at least half the bathroom floor wet when used. Although there was a heater and a thermostat, we could not make it work. There were no extra pillows and no extra blanket and both which were on the bed were very small.The one staff person we encountered was nice enough but spoke only French and, unlike other persons we met in Provence, did not attempt to understand what we were saying. Anyone who stays here should be aware that they will not be able to communicate at all unless they speak French. We have a couple of languages so we are almost always ok in other countries
Room was very small and the bathroom was even smaller.
For the price and location it was exactly what we wanted and did meet our expectations. The room was very small but clean. The location at the airport was excellent. The shuttle bus was on time and provided very good service. A wake up call system would have been nice since we had a very early flight to Amsterdam. There are no phones in the room.
Breakfast, clean rooms, convenient, location near airport, public space.
The family room was ample size for our family of 5 and the hotel was close to the centre of town. The location wasn't perfect, next door to a lorry park though luckily it was fairly quiet at night.
The ratio between quality and price is optimal. The place is very interesting: quite close to Salon de Provence and ideal for visiting Roman Provence and Camargue.
The room was a good size for our family of 5. This hotel is for truck drivers and not a place to stay for a vacation. It also doesn't have an office for checking in and out. The room was not very clean and the stove did not work.
The apartment was very comfortable and clean.Wi-fi was unrestricted and easily accessed.The manageress was lovely.Great value with breakfast included.Great spot to do day tours from. Would be difficult to explore the area from the apartment without your own transport.
The hotel itself is located in Salon-de-Provence's outskirts, thus providing very easy access to all the major roads, highways and motorways of the region. The hotel's parking is free of charge, 24/7, and is within hotel's premises. We've stayed at the hotel whole nine days; however, no one bothered to clean up the room during that time, and you are expected to take out the garbage yourself. Furthermore, you get your breakfast in - a plastic bag, on the day you check in (for all the days of your stay). Every night there's quite a bit of noise due to trucks circulating around the hotel; only a sleep caused by exhaustion could leave you asleep. The room itself has an odd, stale-like smell (although the hotel itself looks new). Wireless access to the Internet is an urban legend at the hotel; however, during our stay I managed to connect to the internet for whole of three minutes, and with connection quality that ranged anywhere from 1 up to 18%, I managed to send an email
very easy to get into the centre, just minutes away We found self catering was a bonus, also we had their breakfast that was very good value for money
godd price . yoy got what you pay for.
Cheap and close to airport. Nothing more. You felt like sleeping in a trailer.
It was near the airport for an early start. Very basic, rather like the cabin on a ferry.
To have a rest for a nignt during a long trip, it is the perfect choice: a value hotel and a cheap but good restaurant (Campanile botel) just in front of, with 15 per cent discount. If you need accomodation for two or more nights, it is not the botel for you
It is very close to the airport. So, it it the best place to stay for catching up early morning flights. It was very humid in the room! The bed is quite wet. This made us a very bad sleep.
very simple , location: very close to the airport , very good for sleeping there if you have a early flight or late landing.
close to airport ,clean ,good sevice , quiet at night
Close to Airport and good value for money!
Very good service Would have liked an additional pillow for my husband, who'se disabled. We did ask, but none were available
The staff was exceptionally friendly, and the room was a very good value for the cost. The shower had very litte water pressure and the handle to hold the shower head was broken.
The staff were very nice to us and helpful. The room was large and comfortable and the bathroom was updated and large. Lighting in the room is very poor.
Lovely family run hotel - very friendly, Good breakfast.
Parking very secure and reasonably priced -- very cheap lodging for an overnight stay. Staff was accommodating. Comfortable in a very basic way. Lighting in hallways a bit dim and place needs a coat of paint but at these prices who can complain. No coffee or tea in room but staff willing to provide some for a modest price.
very friendly and helpful staff, tastefully decorated bedroom and dining room, good quality of food, cleanliness, private parking, excellent location
Friendly staff, good bed, good breakfast, private parking.
friendly staff, nice location to go some village in provence , good quality price ratio, not new but pleasant clean room. there is no shower curtain for bathtub. small fridge did not work well. 48h was needed for cold drink.
A very simple hotel, and quite sitable for a short stay
No soundproofing in the rooms. Woken up at 2am by very noisy guests!
The hotel staff were very friendly and helpful. No complaints