The staff was very accommodating. The breakfast was great! Clean, comfortable, quiet. Location close to mall.
Location Cleanliness Shuttle (though I did not use it) Online check-in Breakfast & manager's social
We arrived around 9pm on December 27th. Upon asking my name, the front desk staff quickly told me that there was not such a reservation, and there were several Springhill hotels in town. That was not a warm welcome when you thought you had finally arrived at the destination after a day of driving! I had to insist that this was the right hotel, and it turned out that he got my name wrong. If he could just ask my name once again, it would be a much better experience. I love everything about this hotel, and in fact all of the hotel staff were very courteous except this particular one.