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Helpfull and honest staff. Recovered mislaid documents which we had left in our room, and posted same to us in the UK
Nice and quiet, nice area
The staff was extremely friendly and helpful. Overall the hotel was good value for money. The room service menu was extremely limited and you had to get the menu from the front desk - was not in the room.
Setting noisiness from other rooms.
the breakfast is excellent, always good quality and plenty off. the pillow are awefull!
Great hotel, nice and quiet, bit out of town, hire very good quality bikes at hotel for cycling but beware of the few hills. Check out Beek in particular Hotel/Restaurant "Het Spijkertje" Little bit out of town but bus stops right outside the hotel (and runs to timetable unlike in UK!)
Very peaceful and relaxing. Good room; clen and quiet. Probably best suited to those with a car. Bus service is available quite nearby, but a few trips to ton can get expensive.
Hotel staff very friendly Food is. Dry good Old hotel. Feel like an hospital
Location, Well kept grounds, Comfortable. Good breakfast. No menus produced in restaurant for evening meal.
Excellent from start to finish
location Breakfast was not included, and too expensive
The hotel is close to the station and the city center. Nothing.
The location is brilliant , next to the station . Hotel very clean , excellent staff & very good breakfast .
no tea-making facilities in room
32 Euro for breakfast? Ridicilous price compared to spending 24 Euro on a three course meal at a local restaurant.
Hot drink facility in room
Everything about the hotel was exellent. Very relaxing atmosphere, and extremely helpful and friendly staff.
Staff very friendly and the room comfortable.
It's clean and not expensive.
Very good breakfast. Everything is new now
great location. nice breakfast
The restaurant! The staff were very friendly and the food was priced just right and delicious. The ambience was perfect with candlelight dinner.
exceptional from all point of view: confort, facilities, friendly approach, restaurant, rooms and breakfast. more than great balance quality/price
Friendly and professional Surprise late evening menu change.Had we known of the reduced menu after 10pm we would not have unpacked our luggage thus arriving in the restaurant at 2201hrs! (At check in we were just told "open until 11pm")
The location and the breakfast.
Large clean room. The nice open balcony would be a great social area for groups to share.
The comfort of the rooms was excellent and the food imaginative and of a high standard The only difficulty was parking as there were so many business gatherings - but this just demonstrates how good the location is.
Easy to find...large parking area! Very poor lighting in the room!
Large Motel in countryside.For a Motel very luxuary, nice breakfast
Very nice rooms, good location. Awsome breakfest included!
Location - in old Nijmegen shopping st. Toilet was in a very small cubicle & wash basin was tiny in shower area
Excellent location in downtown Nijmegen. The room we were given was in a adjacent building in a calm side street. The room was adequate and clean and even cozy. Heating was adjusted after we asked for it. A very nice and more than sufficient breakfast was served in the Bagels & Beans café that operates the b&b. All in all a very simple but not unsympathetic place. This accommodation cannot be recommended for people who have trouble with stairs. The b&b is difficult to reach by cab as the street is pedestrians only. The room can only be reached through a steep and winding stairs. We had to carry our luggage upstairs ourselves. The bathroom and toilet (shared) are on another floor.
This is an observation, rather than a complaint. Room very small, as also the bathroom. Floors are wooden, so guests can be heard coming up the stairs and in their rooms. Extremely noisy. Stairs steep and narrow, so not recommended for less mobile guests.
its location was very convienient as it is very close to the bus and train station , and it was clean expensive . very tiny small rooms. and poor lighting
The bathroom of the room had a plastic curtain instead of a door.
The breakfast and the kindness of the people who worked in the Beans and Bagels café. The person in charge of the internet connection was kind enough to do some troubleshooting in the router configuration so I could use mi wireless with my laptop. That was very helpful and I appreciate it a lot. Only the pillows, which were too big and there weren't other to choose from. Also, the shower door dripped too much water when openned after a shower.
Convenience, location, price, courtesy of staff The rooms are in a separate building to the 'office'. This is at the restaurant a few doors along the street. In principle there is nothing wrong with this. However, as I had to leave early, I paid my bill the night before. I left the keys in my room and then found that I needed to use the outer door key to exit the building - something I had not been told. At this stage I was unable to exit the building and locked out of my room. I could not get to the keys. This may seem funny but at 6.55 in the morning with a train to catch it was not! I managed to get another guest to get up early and let me out. I was lucky. In case of a fire and panicking people or any other emergency, it would not be safe.
It's a nice place with friendly helpfull staff despite the rant below. really steep stairs (closer to a ladder than staris) which did not suit my mother who is 70 and not physically able to climb them. we were booked in for 3 nights. i offered to pay the first night as it was booked and try to find somwhere else. the manager charged the full amount and told it it was my problem as the web site says they have steep stairs (it doesn't by the way) didn't have enough money to find anoter place so pretty much had to carry mum up and down those stairs. Hope your proud of yourself Mr.Manager.
centre of Nijmegen, nice, old house thin walls, you can hear a lot from your neightbours
When booking, we requested a room in a specific part of the hotel and the result could not have been more accurate. The design of the corridor entrance door and those of the rooms means that they are difficult to close quietly. This results in the general noise level being quite high.
Arrived late at 23:30 and reception staff had everything prepared for our group to check-in. Went out of their way to make our stay enjoyable.
Room was excellent, breakfast very good
staff helped with breast feeding milk that needed to be stored and accesssed Room was next to a lift and stairs, hence slept badly. First day breakfast was insufficient (everything was gone and not replaced). No minibar for storing breast milk.
Typical VanderValk: a well-oiled machine with all the facilities in place.
very quiet town
Good clean room, close to Nijmegen and the motorway A73. Everything was very clean.
I liked the friendly staff, the food was excellent, the room was clean and comfortable, the cost was good value for money. All in all I cannot complain about anything and I will be booking again next Summer. Everything was perfect as far as I am concerned. I noticed that someone complained about having to cross the road to get to the rooms. I did not find this a probem at all. When I left your hotel, I went on to stay at the Sandton Pillows in Zwolle. Biggest rip off I have ever come across.
Nice clean rooms. Had to cross the road to get to the restaurant, which was expensive.
good for money
High standard, helpful staff, superb breakfast Expensive bar prices
very nice enviorment, and very good hotel in the forrest. I like the trees there and the foutain and the fresh air. a good place for a weekend stay!the staffs are nice! the bed is too soft, can't sleep well. the lift is broken so luggage can't fit. and the apparatus seems a little bit out dated.
nice place inside the wood no cooking facilities for tea..., bath needs renovation, very small TV, expensive W-Lan access, old and dirty towels
the restaurant, verry good dinner and enjoyable breakfast the rooms are enough big but dark colours and didnt look like 4 stars hotel!
i have stayed at hotel erica before, it is close to the town,but the location makes you feel as if you are miles away
The hotel is sitated on a beautifull place, very close to center of Nijmegen. Very relaxing atmosfere after hard work.
the location is ver nice close to the woods for a nice walk the sauna was verry small just one cabine
Very nice room, nice staff, and situated in a lovely area.
scrambles eggs in the morning, never seen so perfect in any hotel!
Politeness and friendliness of staff None
Nature outside is wonderful, close to 52 degrees building, nice comfort rooms, good beer in the bar, however restaurant is a bit of expensive. But no choice, there's no restaurants around.
Friendly staff, spotless refurbished room, and Goffert Park festival area at walking distance:-) nope
We were there for a concert at Goffertpark and the hotel was at an ideal location, just ten minutes walking distance from the concert grounds. Of course, the spa center and the mineral springs made our stay more pleasurable. By the way, as a comment on an earlier guest review, the carpets in our room were recently renewed.
Food is always excellent if it arrives and the spa is a great way to unwind after a busy day. The building and grounds are very pleasant. The struggle to get food, even as room service, when arriving at 10pm. Being charged for items that were untouched. Very slow checkout. I'll try not to come back.
Nice hotel, spacious rooms, comfortable balcony. Wireless internet works well. Very nice spa, good breakfast buffet Beds are too hard and the pillows soft.
Staff and facilities were especially welcoming
The room was just redecorated and it looks good. The breakfast is extensive and the food is good. The mattress was too hard and the pillow too soft.
quite sterile environment, with at this time of the year almost empty
the hotel has re-furbish and the room was excellent. the spa is very relaxing and really enjoyable. only a 5 min cab ride to the centre of the city. we really enjoyed our stay and will be going back.
The surroundings were beautiful and we very much enjoyed walking in the woods. Receptionist was very friendly. Our evening meal was disappointing - my husband's steak was so raw it was purple (he asked for medium) and my fish course was very salty and strongly fishy. Also, the beds and pillows were not comfortable and we could hear our neighbours in the adjacent room.
The room is very big and the hotel staff was very friendly. The breakfast wasn't as high standard as expected.
Funky boutique design. Sander provides a great, friendly welcome and his staff follow suit. The rooms are excellent and inspired.
Perfect service and attention to all our requests. Spatious room, nice design. Current design requires the bath in the room, you have to like this.
This hotel had a Wow factor. Recently opened with a very modern appealing style. Free internet and your own iMac in the room with a wide selection of music etc. Great bed, better than my own at home! And a great continental breakfast. I am already recommending this hotel to friends and family and will definitely stay here again.
Beautifully refurbished building, wonderful stylish & luxurious room, good attention to detail & friendly, attentive staff.
Great design hotel without losing the warm welcome of a small hotel! The fact that every room had a computer with a very good musical selection is a must! Breakfast is amazaing with an always helpful staff!
This hotel was fantastic the rooms are very inspiring and well thought out. The bath right next to the bed is a nice touch and the rain shower is a gentle wake up, prior to the lovely breakfast that we were served. All in all it was a very pleaseant stay with a little bit more than i expected when first booking.
It was an amzing stay - Hotel and restaurant were fantastic - very helpful staff and a really "cool" "happening" feel about the place......I would compare to Malmaison over here on wow factor. Owner Sander and his wife were very hospitable. No lift we were on top floor. A few drawers would have been good for undewear etc as we were there for 4 nights.
We booked last minute, so we paid less for a very very nice suite. Staff very friendly and knowledgeable. The food was excellent, very well presented and the price range suited all budgets. No free parking. Parking is only available at nearby public parking garages.
It's a small luxery hotel with only 6 suites. Allthough it was very busy because of the Vierdaagse, hotel staff was very friendly and helpfull.Nice detail: Apple with free internet in all the room available.
The room was big. It ıs not up to 4 stars standard. The breakfast could have been better.
quite, location close to city centre, easy to find, excellent breakfast, free hotel parking
The location was convenient for us. Breakfast may improve.
Easy access and short walking distance to the city centre.
I was upgraded to one of the few renovated rooms because of a faulty tv. This room was very nicely decorated, expect ally the bathroom, the wifi worked well and there was a good choice for breakfast The room I had initially been allocated was in need of renovation, dated decor mouldy bathroom etc. the problem with the new room was the temperature, as the upstairs neighbour turned on the heating the radiator pipes in my room were boiling hot. They were also making a lot of noise. And the duvet added further to the uncomfortable temperature, the material it was made of is more suitable for the arctic than for the. Netherlands
Location,Silent Beds totally uncomfortable Breakfast poor
Location, clean room The hotel needs a renovation badly for this name, for this price, and for the 4**** stars. I have felt like in an old movie from the early 80s.
Absolutly nothing The restaurant was bad, and breakfast too
Our deluxe double room had been upgraded to a suite. This made an excellent base as we were visiting our son who is studying at Raboud University. The lighting in our accomodation was very minimal. Plenty of table lamps but little main lighting.
This hotel was great value and very clean, with a nice bathroom. Although the decor was slightly dated it was very comfortable. The beds were comfy, although we didnt have a double bed, and there was a TV with some english channels! The bathroom and shower were nice too! the staff were nice, with one particular lady in the bar who was really lovely and very helpful giving advice about what to do.The hotel was in a good location, with just a 10/15 minute walk to the city center. The Breakfast was nice, typical continental breakfast but absolutely not worth paying €15 for, plus they did not ask for my room number either time that I went down. The decor was a bit old style but very clean so I cant complain! There was not much to do in Nijmegen on a Sunday but that wasnt the hotels fault. They did have bicycles to rent for €11 each for the day, but it was raining :(. and the 'deluxe rooms' do not have a double bed, they have two twin beds. You pay €20 extra per night for the upgrade.
The rating was incorrect and the general standard was awful. With noise at night and dorrs damaged where they have been kicked in!
Convenience to town center
Very clean, welcoming and comfortable The lack of sport fitness facilities
fantastic gourmet resturant that was worth the vist alone. Friendly efficient staff single quite small beds in an enormous room
It is conveniant to where I needed to go and the place is comfortable and the have BBC
The staff were exeptionally helpful and cheerful. The Michelin-starred restaurant was truly magnificent. No
Very Comfortable no
Pleasant cautious staff. Functional and comfortable rooms
My room was large and very clean. The hotel staff were very friendly and helpful. In contrast to the hotel staff, the service from the restaurant staff, both at dinner and breakfast, was very poor.
Nice location overlooking the water. Restaurant and bar area are quite enjoyable. Guest rooms are a bit old fashioned and would benefit from some refurbishment.
The area was very nice and peacful and staff were helpful. Great for walks and running.
It was really perfect. An excellent adress I will for sure recommend and re-use next time I go in this region for Business purpose but also vacation
Rahter nicely equiped room (nice bathrrom), free internet and parking. Very, very very poor breakfast - there is almost no choice, the personel could be more interested in the clients need as well - the local dutch 4 star hotel...hmmm, not even close!!!
The staff were very welcoming and were very keen to make my stay as pleasant as possible. Service levels were higher than I have experienced in 5 star hotels in major cities around the world. It's not pretty and is pretty much in the middle of nowhere. But, if you need a nice and welcoming place to stay in that area, this should be it. Having a menu of available hot food for breakfast would be a good idea.
Breakfast was good. Staff were very helpful and friendly. The security to our room was very good. Very nice clean and modern. We would have liked more space for clothes. The wardrobe only had 3 coathangers and there was not enough shelf space and no drawers for the rest of our clothes.
i had a comfortable room with a really nice big bath, i found the owner very obliging offering lifts etc. The breakfast was very poor, no healthy option apart fom fruit salad which was made with fruit that was out of date. No cereals.
Very welcoming and comfortable. Quiet and relaxing location with a good restaurant. Exteremly clean and well-maintained.
Friendy staff and nice deco! and the place it's lovely! nothing comes to mind
nice friendly staff, the waitet for us though we were a very late arrival. Our reason for chosing this hotel was that you are allowed to bring your dog. We were overall pleasently surprised with everything
The room was clean and the staff was friendly The breakfast buffet had a limited selection
Hotel was clean, spacious, and staf were friendly and helpful, I asked them to rent me a bycicle which they did. The breakfast was standard for Netherlands, if you dont like it you dont have to eat it. Dinner was excellent and restaurant is well worth a visit!
After 2 weeks of hard beds and stuffy rooms - the room I had at the City Hotel had the best bed, great bathroom - large room in general and even being next to the elevator - I did not hear it. I had a great stay and would stay again. Nothing
Service Carbage bag lying in the elevator
the breakfast was great and the staff were very friendly
Location, walking distance to train station, easy to find. No
The attention of the staff and excellent breakfast.
Central location and adequate parking Breakfast could have been better. Cheese slices were dry
Nice room and location is good for the train. No, all good.