Overview

Erzherzog Johann Palais Hotel
Best Location

Sackstraße 3-5, 8010 Graz, Steiermark, Austria
+43 316 811 616

$97+

Overall guest ratings

8.2/10 Excellent
Based on 1,859 reviews

Review highlights

  • 9.1
  • 8.2
  • 6.2
  • 5.7

Good to know

  • Spacious rooms
  • Near city centre

Nearby

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    About

    Erzherzog Johann Palais Hotel features a rooftop terrace and puts you just steps from Graz Town Hall. After getting a workout at the fitness center, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. There's also a sauna, and rooms at this upscale hotel offer minibars and room service.

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    Amenities

    • Fitness center
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Internet
    • Laundry service
    • Meeting/Banquet facilities
    • No smoking
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Storage available
    • Terrace/Patio
    • Business center
    • Concierge service
    • Room service
    • Coffee shop
    • Babysitting/child services (surcharge)
    • Parking (surcharge)
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    Reviews

    Guest reviews

    Overall Rating

    8.2 Excellent
    Based on 1,859 reviews
    • 9.1 "Terrific location."
      10.0 "City centre within easy reach, said 100%."
      9.5 "95% liked the proximity to sightseeing."
      10.0 "Near to public transport, according to 100%."
      8.6 "86% thought it was easy to get to the train station."
    • 8.2 "Great service."
      8.9 "89% found the staff to be very friendly."
      7.4 "74% thought the service was very professional."
      8.2 "82% found the restaurant service to be one of the best."
      8.0 "Lovely bar service, according to 80%."
    • 7.4 "Good breakfast."
    • 6.3 "Average comfort."
      5.9 "Beds were acceptable for 59%."
      6.6 "66% thought the bathroom was big enough."
      5.0 "Only 50% thought the air conditioning was adequate."
    • 6.3 "Average amenities."
      6.2 "62% thought the building was acceptable."
      6.8 "68% found the grounds not bad."
    • 6.2 "Vibe was decent."
      6.4 "Only 64% thought, the hotel was luxurious."
    • 5.7 "Food is average."
    • 4.3 "Wellness & sports facilities were not very nice."
      4.6 "54% were unhappy with the sauna."
      3.3 "67% didn't like the fitness area."
    • 4.2 "Not very clean."
      3.6 "64% said rooms were dirty."
      2.1 "79% said the bathroom was dirty."
    • 3.3 "Internet is poor."
      3.1 "69% said the wifi quality was bad."
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    Overall Rating

    8.4 Excellent
    Based on 1,078 reviews
    • 9.2 "Terrific location."
      10.0 "City centre within easy reach, said 100%."
      9.6 "96% liked the proximity to sightseeing."
    • 7.7 "Good service."
      8.9 "89% found the staff to be very friendly."
      7.3 "73% thought the service was very professional."
    • 7.6 "Good breakfast."
    • 6.8 "Average comfort."
      6.1 "Beds were acceptable for 61%."
      7.0 "70% liked the big bathroom."
    • 6.5 "Vibe was decent."
    • 6.2 "Average amenities."
      6.2 "62% thought the building was acceptable."
      6.0 "60% found the grounds not bad."
    • 6.2 "Food is average."
    • 4.4 "Not very clean."
      4.0 "60% said rooms were dirty."
      2.3 "77% said the bathroom was dirty."
    • 4.2 "Wellness & sports facilities were not very nice."
    • 3.2 "Disappointing internet connection."
      2.9 "71% said the wifi quality was bad."
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    Overall Rating

    8.7 Excellent
    Based on 241 reviews
    • 9.0 "Terrific location."
      10.0 "City centre within easy reach, said 100%."
    • 8.3 "Great service."
      9.2 "92% found the staff to be very friendly."
    • 7.2 "Good breakfast."
    • 6.5 "Average amenities."
      6.3 "63% thought the building was acceptable."
    • 6.4 "Vibe was decent."
    • 6.2 "Average comfort."
      5.9 "Beds were acceptable for 59%."
    • 5.6 "Food is average."
    • 5.4 "Rooms are ok."
      5.9 "Beds were acceptable for 59%."
      5.2 "Only 52% thought the furniture was functional."
    • 4.2 "Not very clean."
      3.8 "62% said rooms were dirty."
    • 3.4 "Internet is poor."
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    Overall Rating

    8.1 Excellent
    Based on 37 reviews
    • 9.0 "Terrific location."
    • 8.3 "Great service."
      8.9 "89% found the staff to be very friendly."
    • 6.4 "Vibe was decent."
    • 6.3 "Average amenities."
    • 5.2 "Rooms are ok."

    Overall Rating

    8.1 Excellent
    Based on 501 reviews
    • 9.2 "Terrific location."
      10.0 "City centre within easy reach, said 100%."
    • 8.3 "Great service."
      9.0 "90% found the staff to be very friendly."
      7.8 "78% said the reception staff was great."
      7.5 "75% thought the service was very professional."
    • 7.6 "Good breakfast."
    • 6.5 "Average amenities."
      6.4 "64% thought the building was acceptable."
    • 6.2 "Vibe was decent."
    • 4.7 "Value below average."
    • 4.4 "Rooms are not good."
      3.6 "64% complained about the bathroom."
      1.0 "90% thought they were poorly maintained."
      3.0 "70% said rooms were dirty."
      2.0 "For 80%, the rooms looked old."
      3.7 "63% had problems with the shower."
    • 4.3 "Wellness & sports facilities were not very nice."
    • 3.5 "Not very clean."
      3.0 "70% said rooms were dirty."
    • 3.3 "Internet is poor."
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    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Spacious rooms"
    "Near city centre"
    data provided by TrustYou

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