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The room was very clean. The bed was comfortable and overall it is a very nice hotel. The manager failed to leave me the message that my fiancee was in the hospital. That was important information. Even though the hospital called several times to make sure that I will get the message.
nice, clean room. nice furnishings broken ice machine on our floor elevators were way too slow for us on the 25th floor wish the hotel had shuttles to nearby places like the coliseum
Location great! For some odd reason I had no hot water in the shower.
Space in the room & mini bar area with fridge Bathroom was very nice but didn't have a bath tub
Modern and convenient and $100/day cheaper than the hotel across the street. Excellent facility with a lovely dining room for the free breakfast. Convenient location. What's not to like?
staff was extremely pleasant, location was ideal for attending a concert at the coliseum.
The space in the room, breakfast I think I might had been charged for the room when I got there also, waiting for my credit card bill
The room and the bathroom were nice sizes, with adequate space. The microwave and the mini firdge was very useful. overall the room was clean and pleasing. The laundry room was extremely useful. The breakfast was also very good. Two waffle makers would have been helpful because the hotel was fully booked.
The room was great and pretty clean. Great location and the complimentary breakfast was very good. The staff was awesome and very helpful, they are definitely doing something right when you have a happy staff who loves helping people. There was a little urine left in the toilet, but otherwise the room was one of the cleanest we've ever been to.
We had a fantastic room,very well designed and spacious. The dining area is large and well kept.Staff was great! No except that it is not located in a very nice area. Not walker friendly.
Extremely friendly staff and immediate response to a maintenance request on Sunday afternoon. Eating area for the free breakfast is somewhat compact for the size of the facility; and the number of guests it accommodates.
Location and cleanliness Hotel put me in a room right by the elevator on the third floor. I was there three nights. Every night I experienced people laughing, yelling, and running down the hallway. Not an enjoyable experience.
I liked that it was near the coliseum They did renovations several years back but it seems thry haven't done anything to keep it up. Door knob was practically broken. Comforters looked as though they had not been washed in a while. Bathroom did not seem to be as clean as it could be. Vending machine way overpriced.
There's nothing wrong with this hotel. Nice staff, pretty clean, nothing was broken, good location. It's not sketchy at all. If you're expecting a nice hotel, this isn't it. It's just your typical budget hotel, but that was perfect for me.
During p.m. Checkin, another employee kept talking to the desk agent during my checkin. The clerk at the desk in the morning was super. He explained why he could not refund the difference between my online, prepaid cost and what I would have paid had I just walked in and delt directly with the motel. Motel construction going on, had to walk on unswept walk ways. There were small chunks of concrete to walk on. I paid $7. on line, than had I went directly to motel. Since it was prepaid, there was no credit back.
The staff is friendly. This hotel needs makeover. I noticed things like peeling wall paper, old damaged drop ceiling tiles, and dirty walls.
The only positive thing to say about this hotel is the location. As soon as we walked into our room I noticed the carpet was sticky, it smelled old and stale, the wall paper was peeling off from the walls, the bathroom had no toilet paper and worst of all there was hair all over the bed. Not just one piece but multiple hairs on the sheets. We shook out the sheets and decided to stay that night since we had arrived pretty late and we had already reserved the room for 3 nights. After all we had a very early morning ahead of us. We maybe slept 3 hours. Beds were lumpy, the pillows had no substance. We had an end room so all you could hear was the highway because our door would barely close. You could feel the wind from outside coming in... It was the worst night we have ever had at a hotel. We packed up our things and stayed at a different hotel the following night. We couldn't get our money back for the 2 nights we had left there but honestly I didn't even care. I had to get out of there. Staff was nice
The Rooms were not clean... Dirty towels on the floor.
Hotel is under renovation and is basically not inhabitable. My room had a cracked floor/wall with the outer part of the room sloping downward. Room was also dirty. Don't stay here.
The front was nice and pleasant The room was not very clean
Better tan expected...well i had low standards in that Area.... Can we please tell this People To Buy regular pillows!
The location Upon arrival we were given a room key when we went to the room it was occupied we went back to the front desk we didn't get an apology for the mishap no explanation nothing the front desk person just shook her head and gave us the room next door she acted as though it was our fault that SHE assigned US an occupied room.. All we could say was WOW!! I was actually hoping that there were no other rooms available so we could check into a different hotel. We have come to the conclusion that appearance and customer service were not a factor at this particular hotel, and no we won't stay here for our next visit which will be in a couple of weeks already looking elsewhere
Affordable, center of town, discrette location, comforable beds, and helpful house cleaners. Was looking for a nice place to get away for a couple days and this was a good choice. For the money and my last minute booking. I would refer The receptionist had me waiting for quite a bit but she stated she had a family emergency so I guess that could surffice.