Would you like to save as your currency permanently or for this visit only?
Take this hotel off your list especially if you might need any assistance from the Bell Staff or Valet. Experienced non-existing service on last 2 visits. Staff not busy and chapping with each other but don't expect them to even offer to help with any luggage or items you are carrying in or out. Not what I thought was standard for Hyatt but I now know different.
We liked the location. It was nice to be able to be right downtown. First the pool was closed for re modeling. Why would you close the pool during the middle of summer? We were hoping to at least have a refrigerator in the room. Having to pay full price for parking during the weekends was shady since I could've parked a couple of blocks down the road and paid $2. I told the valet I didn't want to continue my valet parking after 1 night and they charged me for all 4 nights. The king size bed was uncomfortable and didn't have a fitted sheet so every night we had to get up and fix the bed so we weren't laying directly on mattress.
The breakfast was dope, the beds were great, employees are some of the best. Rooms don't have have refrigerators for some reason and the ac hardly worked.
Good location and decent price. No fridge in room.
The lobby is nice The location is quite central Free basic Internet The smell - step off of the 6th floor elevator and it smells like a squirrel died in one of the walls The rooms are TINY. The bathroom doesn't even have a counter The furniture is beaten up. The TV stand looked like it had been used as a chopping block This place has seen better days - it has no business being under the Hyatt/Regency trade mark
Desk staff was great. Offered complimentary appetizer via room service as gift to celebrate birthday of son (reason for trip). Cleanliness of room somewhat lacking. Doors to bathroom slide together. Didn't 'match' thus privacy greatly limited for both aural and visual. Room small. No little half refrigerator or microwave. Just expected a few more room perks for $300 a night tab. Most I've ever paid for hotel room this small.
The Christmas decirations Nothing
We've been to plays at the Peace Center 3 times and we always stay across town at the Sheraton so it was a nice surprise to find a nice hotel w/great staff, closer location, great complimentary breakfast (one of the comps we loved about Sheraton) and breakfast staff. Great room, beds and comfort. Already making plans for our next stay. I didn't like that when I changed my reservation from 2 days to 1 day the price went up $10 because supposedly my room was no longer available. Also, although we found a table right away at breakfast it was a little cramped and limited seating at breakfast rush hour. Also I wish the staff had a broader knowledge about eating places besides just pointing us across the street.
great room with a great view
Location was fantastic, There was a long line for check in and at the $200 per night price point I expected something a little nicer than a standard hotel room.
Location and the staff No all was excellent
Location and view not enough lighting in bathroom and bar closed very early for super Bowl night
Location was centrally located in the city.
I like how it was right across the street from the peace center, which is why we were there. I found that the people that were at the hotel and around the area were not my cup of tea. I found that the hotel patrons were of 'high class' and that wouldn't bother me if they didn't treat us like we were trash. the hotel was expensive so.....
We stayed here to save money from staying right downtown and you get what you pay for- it was down at the end of main street, but still walkable for sure. Hotel and staff were great! Room clean and comfy bed. I would recommend this hotel. A little far from where we were meeting friends, so we drove some to meet them and ended up paying to park elsewhere. Still saved money though!
Size of room and location. 4 pillows for bed. One staffer seemed a little put out that I was asking for directions to something, otherwise staff was very nice and accommodating.