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It is comfortable, quiet, clean and convinient. The breakfast was reasonably good. The front desk service was fast.
The room size was good and the swimming pool, sauna and spa were great to relax in The only thing I would change is the payment for the slippers to have access to the swimming pool etc. It is ok to charge extra for those not staying at the hotel but for guests this should be included in the price of the room.
The hot tub and pool were clean and not full of kids for my use. Parking was not an extra cost and the parking lot was safe. Loved the location as well! A great hotel in a nice part of Hessen!
Not Much The Staff was very cold, the bar smell of cigarette smoked, the bath was dirty with hair from previous guest, the room decoration is dated. Not what i expected from a mercure hotel what so ever.
there was a problem with the e-keys. they didn't work.
Very convenient to where we wanted to be! And the Front Desk Staff were wonderful. The pool was cold! The Whirlpool did not work!
Comprehensive breakfast friendly staff. Comprehensive breakfast although rather expensive. If claiming on business expenses this is not an issue, but for non business travellers this is quite an expense over 4 days
Great food! Nice pool.
The room was very comfortable , the services & facilities of the hotel were very good . More then this , the food was tasteful .
Very good breakfast, wide range of foods even fresh juice is available The beds are very uncomfortable, rooms are in need of a general overhaul
Beautiful location but the rooms require upgrade. There isno minimal luxary..
Food good, choices for vegetarians. Swimming pool, sauna and fitness room good. Breakfast good. Parking good. Easy to find. WiFi in room but by subscription. Only 5 German channels on TV.
Nice and friendly staff, very good breakfast, great location as a part of the castle and very good atmosphere.
Very friendly and helpful staff, service orientated
The fact that was really located within a castle The size of the beds- they were way too small
quiet too hot on the 3rd floor and bad ventilation. loud when windows are open
Location is remote, peaceful, and quiet. Lack of things to do near by, but one could drive to Limburg or Cologne to spend the day. Also, the single accomodations are small, not something you would expect in a large castle/hotel.
It was in a lovely location with good facilities and well appointed. The restaurant opposite was very nice too, as was the locally brewed beer. Not enough English literature / advice; parking was very confusing.
Beatiful hotel at beatiful city, good food, good parking, good location, good service.
Nice environment. Staff is very helpful. Good price/comfort balance It would be easier to have WIFI in all rooms
the staff was very friendly. I was a quick walk to the city center and the the german dinner was really good!
Very convenient for the center of Wetzlar. Nice rooms. Good restaurant.
Close to the old part of the cuty. Not expensive. Ratio price/quality is ok.
good situated, friendly staff, very functional rooms = just what you want
Excellent location in centre of Wetzlar. Hotel restaurant above average.
we liked to stay there, good food and good breakfast
Helpfulness of staff
Some of the staff spoke english, friendly service and relaxing atmosphere There was no secure parking for a motorcycle as requested, had to leave it on forecourt at front of hotel (ideal for cars).
Freindlyrelaxing hotel run by the owner with excellant food
Small hotel, but has the essential Internet connection, so is fine for a business trip.
staff was very helpful, we were late for check in but this was no problem after a phone call.
Free wired internet access, friendly staff Hotel did not accept Visa/Mastercard as advertised, also the restaurant was not in operation.
lovely. great location, super view, love the furniture
The staff was exceptional and had arranged a tour for us as part of our family was from new braunfels, Texas. Our guide was exceptional and I really loved the way he included our teenagers in the conversation while on tour. Wish we could have stayed a bit longer.
The Staff was very Friendly and Professional. The Room was Clean and well kept. The Breakfast was perfect. The Hotel is in a very central location to everything in Braunfels. I would recommend this to anyone traveling to Braunfels.
good reception and sympathic, capable and motivated personel. Rooms impacable clean, good bed and pillow. The best nightrest I had in a long time. Calm environnement which makes it a wonderfull place to come to rest. Not many restaurants and cafés were open at the moment of my one day stay.
Charming hotel with a long history, great location, lovely tower suite with large bathroom. Extensive breakfast and very friendly staff. We'll certainly come back.
Kind personel. Rooms very clean. Good bed! Small bathroom.
The hotel is in a very quiet neighbourhood - though a bit outside the city of Wetzlar. Services, including the breakfast, were excellent.
Excelent facilities, couterious and responsive staff, excellent breakfast, free internet and parking, highly recommend
Lovevly staff, nice and new rooms, garage facilities, free internet, 10 min. walking from down town: Perfect
Clean and comfortable with helpful staff, lss than 10 mins walk from the old town
A well run hotel with pleasant and helpful staff.
Cetainly it was the central location that was appealing. Very friendly staff who were always willing to help at all times.
friendly hotel which I have stayed at before and would be happy tostay at again, Reasonably priced,
We stayed at Hotel Tannenhof as a stop-over on our way from England to Bavaria. The food was excellent; very much better than the hotel in France we stayed at for the return journey. It was peaceful and restful, just what I needed before the long drive the following day. I would certainly stay here again. It's a pity that there was a recycle centre opposite the hotel; but they have to go somewhere and this did not cause us any problems.
People were very friendly and helpful