Light, bright, comfortable room. Very good breakfasts. Amazing 400 plus tv/radio stations. Very clean. No complaints and even happy with 9 minute walk into town from hotel
The hotel is very clean and functional. The beds are very comfortable. It is in a quiet area 5-10 minutes work from Solothurn centre. On arrival at the hotel there was nobody at reception and I could not enter the hotel. Luckily my friend who spoke Swiss/German was able to read a sign and make a phone call to punch in a keypad number and retrieve a key ( although it was different to the room I booked). The keys are then extremely difficult to use with the door locks, and many times I gave up and didn't bother to lock the door.Breakfast is very basic by European standards and I have encountered far better on recent travels.
Good hygiene. You can use the washing machine for free, too. Free WIFI. Breakfast acceptable. The women from the staff are supportive, but they often go out to smoke. If your room faces the courtyard (which is more expensive), if your window is open you can easily get the smoke of the people who have to go out to smoke. The windows are very low on the pavement.
The room was very spacious and comfortable. Rooms were slightly dated.
feel welcome / location of the Hotel / free parking no international plug / no free WIFI / hotel is clean but need renovation
Friendliness of staff, free internet access, good food, welcome drink on the house. Noise from the street.
Air conditioning would improve the status of the hotel.
Very friendly staff at reception and restaurant, free possible parking and good breakfast included. In case of elder people taking a shower, they have to step into the bath.
Carpark just behind hotel; buffet breakfast; kettle in room. View onto a building site and noisy during daytime. No way of opening the window, therefore stuffy room.
Close to train station and lake, excellent breakfast, key also worked for front door, helpful staff, my window and curtain opened fine, quiet.
The lake behind the hotel
old interior and very noisy
room was clean, breakfast was very nice, staff was friendly
friendly staff who helped us as Booking.com cocked the number of rooms up!! location from Berne - indicated 15km on brochure, in fact 35km
A nice hotel with very friendly staff, just a litle bit expensive but I understand Switzerland is in general an expensive country.
The bed was not too comfortable.
The breakfasts were good. They had a goo variety of food, and they were swiftly and pleasantly served. It was a little difficult to communicate. Not everyone spoke English.
Pleasant interior spaces. Breakfast buffet was good, not extensive choice but fresh. Noisy. We had requested a non-smoking room. At check-in we were not told that we'd been given a smoking room. It stank. We asked to be changed, Reception told us that though a non-smoking room was available, we had already had occupation of a room, and that no staff were on hand to check it if we vacated it !!!! It was too late in the day to seek alternative accommodation. There was no apology.
fast internet the hotel needs renovation: my room window did not close, very noisy.my shutters did not close
Poor mattress, poor bathroom facilities
Friendly, helpful receptionists with good English. Quite near the old city and breakfast was good.
Best value for money There is no parking at the hotel.You must pay the city parking which is 2 swiss francs/hour and you should go every 2 hours to put the coin in the parking machine.
internet, the room, breakfest parkingplace
The breakfast buffet was very good in the morning and free coffee,fruit, juice throughout the day and evening. Staff was extremely friendly and helpful with any questions we had. We enjoyed our stay very much.
The TV has a fastweb connection to the internet with a handheld keyboard to surf the web if you didn't want to watch the TV. I has never seen anything like this before in a hotel room and i travel a lot.
ease of access from auto route no
The address of the hotel seems a little confusing. The navigation system on my car led us to a wrong location not very far from the hotel.
This hotel is in a rest area on the highway - so quite a surprise from what is expected. Staff is friendly, service is excellent, rooms are good size and clean - and they have reliable wired internet in every room. The 24-hour free snack bar is also a great plus. As it is on the highway immediately north of Bern - getting in to downtown Bern is 10 minutes. And a walk through the countryside is possible directly from the hotel.
good room and good breakfast buffet. staff was courteous and helpful. too expensive for what you get
near to the highway, was a time-saver for us.
My room was too far to reach the front.
Comfortable room. Big parking lot. Excellent breakfast. Location is only good if you're with a car, as in our case.
The access to the autobahn going in both directions!!! The breakfast was excellent and coffee available 24 hrs. we really enjoyed. The warm bathroom floor!!! and for December it was very comforably warm. We did not hear other guests 'sounds' like showers running, doors banging, it was very quiet to sleep!!
it was close to the city centre and free wifi internet acces it was old fashioned, breakfast minimal and it smell like diesel fuel from the central heating furnace in all the coridors
the hotel was situated nice and close to the city for shopping and supermarket and there was secure parking for the car We chose this hotel because it had kitchen but the kitchen was bare and it cost 50 francs to hire plates, cutlery and pots etc. There was no mention of this on the website. The breakfast standard was quite poor
Room size Information misleading - there is no park opposite and this was a reason for booking, thinking this would result in a nice outlook. Instead we felt very uncomfortable in hotel vicinity as hotel and vicinity covered in grafitti. Park is nothing more than some grass and a couple of seats which is around the corner and not opposite the hotel. The balcony has asbestos sheeting. Decor - 70's & poor.
Room was big enough Miserable, very very poor bad
good pizzeria near bye
Close to center of the city
extremely helpful and friendly staff
Peaceful location (courtside)
the staff were very friendly rooms very adequate meals at the bar next door very good
Nothing - shabby, depressing and extremely noisy due to the main road on which it's placed. Awful breakfast. I particularly did not like the fact that the hotel claimed to have no knowledge of my online booking.
Location. Staff not particularly friendly. Restaurant closed every weekend. Room service but no room service menu to order breakfast...staff very unhelpful concerning this. Pillows and duvet synthetic so very hot. Room hot even when heater turned off. Have to pay for wi-fi in the rooms.
Very nice room; excellent breakfest
Good situation Room was very small. Fitness room had very few equipment. Breakfast was expensive.
It is the best hotel in Biel, but that doesn't mean much as in general hotel standards in Biel are not that high... Small room and smaller bathroom
Nice staff and room confort It was not information about how to contact the reception by phone
Good helpfull staff who tried hard to be .The location of the hotel was convenient for the centre of town but also quite close to the lake . Parking was a bit difficult to locate.The hotel was on a busy street and a bit noisy at night.
Staff were friendly and extremely helpful. Beautiful rooms, comfortable beds. Great location next to the canal, which was very convenient. Free outside parking. An excellent value overall. WiFi, although free in public areas, costs CHF 25. per night extra in the rooms, which seems a bit steep.
Loud music from the club below
Room was nice and clean. Breakfast was good. Room was small. We had booked froom for 2 adults + 2 children but when we arrived they said they have no suitable rooms so had to hastily squeeze a sofa bed in our room which made it a bit tight for space and the kids had to share a bed. I was given a different meal from what I had ordered when we dined in the restaurant. It took a long time for the right meal to come.
Location and access - Clean - Staff
Nice, modern rooms, decent restaurant. During early morning and evening hours there can be noise from small aircraft. I personally don't mind (I enjoy watching the activity) but others might. Not a problem at night, when flying is usually prohibited in Switzerland.
Great location for aviation freaks - unfriendly staff :(
The staff were very welcoming and helpful
It was one of the nicest hotels I have ever stayed at. Very lovely location, the staff very helpful and accommodating very clean, nothing I could change, it was just perfect.
Modern, clean Hotel
clean room, low cost room was too hot but luckily not too much noise from road and airfield
Easy to find and good connection to the motorway. Comfortable and quite rooms, good breakfast and a restaurant in the hotel No airconditioning in the rooms. After 23:00 the reception is not staffed anymore
staff at the hotel was not very helpful when we had questions
Good Room. Value for money food. Convenient for both stations Church bells during night
Handy location for walking about town and also close to other restaurants. No parking facilities. Only long term parking was at the station.
large comfortable room
Nice location, pleasant people Very smokey. However rooms did not smell
the multi lenguaje the service and frenly atmosfera
The cogffe shop behind the reception : a gas chamber from the over numerous smokers.
Staff being helpful
They had no on site car parking. Parking 1 mile away at the train station was not acceptable
Very close to railway station, and close to the shopping area. Several bars and restaurants nearby.
Friendly people, clean, nicely arranged, good breakfast It was too hot in the room.
the room, the value for money, the location was fantastic
Very clean and convenient. Less than 5 minutes walk from the train station, plenty of choice for shopping and food around. Quiet room and comfortable bed. High quality breakfast. The only think I missed was a fitness room.
Efficient service, no fuss, good breakfast. I did not expect the hotel to debit my card as soon as the reservation was made with booking.com - I expected to pay while I was there. Not a problem though.
Tidy, simple and comfortable. Friendly and helpful staff. Definitely deserves its four stars!
Customer service, cleanliness Bar underneath that played music late at night
The hotel is located near a railway station and a place of my bussiness meeting The quality of room is average
safety box with as automatic reception for key narrow stairs - not presented elevator
Beautiful location next to the river.
Very interesting, historical building with a modern contemperary interior. Only to cross the bridge on foot to reach the Altstadt. Underground parking at a stone's throw and access to the motorway in 2 minutes. Noise of trains driving by regularly. But in Switzerland trains are never far away...
drinks and internet free, excellent location, historic building, nicely renovated, river view lobby doesn't open until 2pm, staff came late but was very apologetic
Nice view, friendly stuff, very good breakfast, free internet access. It could be a bit cheaper
Location is good. Special ambiance. Drinks/Fruit/Coffee available for guest. There was no staff present. You needed to call a number to get a code to access your room key in a deposit box. This was't a problem, just a bit unusual.
Good room overlooking the Aare. Receptionist helpful and restaurant excellent.Breakfast OK but not a wide choice.
Location tops in a very interesting old village by lake. Beds comfortable. Staff absolutely top class. Probably a little pricey for off season.
Site seeing and hiking.
Pleasant and very helpfull staff. Comforable room. Nice breakfast with plenty of choices. Good restauant.. Disappointed that we didn't stay in the part of the hotel shown in the photo but in a much more modern building next door. Not what we were expecting. Also train noise.
Good loacation of the hotel,gourmet restaurants aren't far away. Noise caused by trains passing by, hotel needs restoring.
ottimo staff - no problems with english - excellent room no phone in the room
Very good and very new, family run hotel with great restaurant (always busy with locals). Contemporary furniture and design nicely housed in refurbished village inn. Very clean.
Very clean nice size rooms, restaraunt had good choice on menu with very nice food, Staff very friendly and helpful None
A hotel with a high standard but not inpersonal like a lot of large business type hotels. noted that passersby stopped for a drink/ coffee etc. Good breakfast.
When I checked in the lady was lovely, rooms were fresh and clean and bathroom was spotless When I did check out, I had a completely diffiernet experience with the receptionist, I found her to be very rude, I am not sure if she as too young, but there was no, How was your stay, Enjoy Switzerland or anything. In comparrison to when I checked in in turn the receptionst was spot on, attentive and polite with allot of ease.