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Lovely hotel set in a superb location very helpful friendly staff
Good restaurant, large room Bad smell (stale water / drains) from the bathroom. Room quite cold and noisy
Clean, comfortable, good-sized room; excellent food although relatively expensive. Attractive countryside; hotel well-positioned at one end of Langscheid village - relatively quiet, easy parking.
pretty new place. Good spacious rooms. Stayed here 1 night on the way home. Village not much, outside hotel hardly a place where you can eat or just sit and have a bear.
The staff was very friendly and helpful. Excellent beds.
The female cook (at breakfast) was exceptionally friendly and helpful no
Third time we stayed at this hotel, we'll definitely come again.
breakfast was excellent!!!!
It was clean and calm. There were no spare blanket and cushion
We stayed here for lond weekend and it's a perfect place for relaxing, enjoying the facilities and surroundings view. Nice food for breakfast and dinner, very helpfull staff.The room design is bit outdated however it's clean and comfort.
Nice hotel, good rooms, swiming pool, gym, quite hotel, excelent breakfast. Nothing
Beautiful surroundings. Good food. Friendly helpful staff and relaxing spa area. Clean room with forest views. No tea or coffee making facilities in the room
The service and food was the normal good standards of Dorint Resorts Things to do and see are to far from the hotel;the furniture and decor were substandard to other Dorint Resorts I have stayed at.
Very friendly staff (particularly on reception) ; WIFI available. No
The location Hotel perhaps in need of updating and hiding the brutalist concrete design of the 60's
Good facilities allround
friendly staff, clean room, excellent breakfast evening buffet is minor
Polite, and helpful staff. Excellent facilities and resturant
Extremely friendly staff. Took the trouble to get to know us personally. The owner speaks fluent English so no difficulties for international travellers. The food (had both dinner and breakfast) was excellent. The location is extremely nice, with a trout beck flowing through the fields behind the Hotel where I was allowed to fly fish. Caught a nice trout there. The room was clean and comfortable. Slightly musty smell on the first and second floors - suspect this is because of smokers. Our room was non smoking and smelled fine - no smoky smell there.
Really nice helpful staff. Stayed for one night (hiking trip) was able to purchase a map and get helpful instructions to route from reception. Ate in the restaurant in the evening - the food was excellent as was the breakfast the next morning. Very comfortable bed and rustic room with balcony. Very pleased allround especially with hospitality and price.
Nice family hotel located in beautiful countryside, excellent for hiking and nature trails, bicycle trail, as described.
This hotel has an excellent staff who are always very helpful. The shuttle service especially was very much appreciated. thank you Herr and Frau Beckman! :)
The beds are great and the rooms are good! Parking place is poor. No garden/ seating in the sun.
We arrived some hours earlier than expected but our host let us into our rooms and made us feel very welcome the thai food was excellent
The hotel owner is incredibly nice and does everything possible to make sure that you enjoy your stay at the hotel. The food is also top notch. I stay at hotel 150 nights a year and I can say that this hotel provides the best customer service of any hotel I have stayed at in the last 5 years. no
Jeroen was the perfect host and the excellent Thai restuarant at the hotel was a bonus. Not really a problem but the bed in my room seemed short as my feet touched the board at the bottom of the bed on several occasions during my night at the Palatino. I am quite tall but I wandered it the bed was a standard size or not ?
The Breakfast was very good When we arrived on the Wednesday the Hotel was completly closed for food. there were no tea of coffee making facilities in the room which was very disappointing. there was not even a bottle of water to drink.
The hotel is in a great location in the centre of a very attractive old town, close to the main centres of the Ruhr area. The person operating the breakfast and check out harked back to the worst seaside land ladies of old. She epitomised the saying "it would be a great business if it was not for the customers"
The staff, was very friendly and the rooms are also very big. The price and location were excellent