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in the city center when we arrived at 2pm we were told that our rooms were not ready and that we should come back in 30 minutes: which we did. Our rooms were still not ready but people that had just check-in had access to their rooms!. When we checked-in why the cleaning ladies were not told to do our bedrooms prior to any other bedrooms since we had arrived? I complained in the afternoon that we were missing some kleenex in the bathroom, when we came back in the evening there was still not kleenex in the bathroom so I went downstairs to ask for some kleenex and was told to wait for a young lady who had by then gone to get me some kleenex. I waited and waited to hear that she had gone up to our bedroom directly and woke up my husband!
Comfortable, clean, attractive. Location is excellent. Room was a bit small. Front desk staff were very helpful.
Excellent location the room was a bit small, it was difficult to open a second suitcase.For internet connections they charged 5 Euros per day
nice location, good breakfast, clean Our room was located in the middle of the building with no view toward the outside.
it was very easy to switch on the Pay TV, even if you didn't do it.
We like everything, the nice view from our room, the pool, strand, everything!!!!
Location is excellent bedding and pillows was not too good.
Close to Ferryport, private/secure parking, 24 hr. front desk. Front desk staff could use a smile and be more friendly.
Everything was to a very high standard and the location and views lovely
View was very good. We liked also beach and Strandpromenade. Hotell was also peaceful. Weather was excellent (+28). There is no air-conditioning. In the future I'll choose only hotells with air-conditioning.
Avoid this place, Entirely unexplained proceedures prevent use of most facilities, the roof-top restaurant opens when the staff have nothing better to do, the internet connection is paid until noon but disconnected at the moment you pay even when use of the room continues and the staff then try to charge us again for the service you have already bought. A 1972 time-warp of decoration, let down by inadequate cleaning of the pink and black bathroom and total arrogance of the staff. There are far better hotels nearby.
The spacious room, the balcony and the view; the downstairs bar/restaurant and the breakfast choice and service. The car park is confusing, and it seems a long way to walk with your belongings.
Certainly the surrounding. Hotel in need to renovate, derelict/heruntergekommen Convention Center Building,desperate need to upgrade facileties etc. Colour design very old fashion not the usual German standard.
sauna and beach
The hotel is directly on the beach, where the Strandkoerber can be found. The view from the rooms is excellent and unobstructed, if one is at least 6 floors, or so, up. An east-side room provides an attractive view over the harbor & the boats departing and arriving. The room was set up very nicely for our toddler, a separate bed with a little stuffed animal and gummy bears - she was delighted! we appreciated the under-hotel parking with direct access to hotel, although there was a substantial wait for the single, tiny elevator serving the reception, each time we rode it! The front desk reception was, at times, typically North-German-reserved & not always helpful (when we arrived and tried to confirm an extra bed for our daughter, she flatly said " no, there is not one available, we are fully booked" although we had confirmed one earlier, and there proved to be one already prepared in our room). This we are used to here in Germany, but it is still somewhat disappointing. But overall, the stay was quite pleasant.
It was easy to walk from the train station, and the hotel had a great view of the harbor. It took less than 10 minutes to walk to the town square. It was necessary to sign up for breakfast in advance, and the elevator was locked from 10:30 p.m. until 6 a.m. We did not come in after 10:30 but the directions to the stariway were complicated.
We liked the lokation close to the harbor and walking distance from the old town centre. The bathroom was spacious and newly renovated. The breakfast was excellent with o lot to choose from. I would have liked a refridgerator with cold beer in the room. We didn´t get the wlan for Internet to work, although we were told it should work in the room.
Central placing, very calm very good valju for the money no
Good price for a nice location. Very bad internet connection, it took me ages to read my email. Parking your car can be a problem, the hotel has no parking space so you must try to fit it in somewhere in the busy neighbourhood.
A very pleasant hotel, near the old harbour, and not far from station or town.
Nice view from my room window, comfortable room and bed, excellent breakfast No
small old hotel near of city center No internet access which I needed for work.
The fruittable at the checkin is excellent. the room 601, that we staied in has a cool look but very functional.
central location All the carpets (in the corridors & our room) where really dirty and the bathroom was also dirty. The room itself was very basic and didn't make us feel at home at all. When we wanted to have a shower in the morning, the water was freezing cold and we were told that the heating had failed and someone was just about to fix it. We waited approximately one hour but finally had to get going so ended up having cold showers. When we mentioned this to the hotel staff, all they said was 'oh sorry' but didn't offer any compensation or anything. It didn't feel like they cared at all.
near old harbour and downtown Wi-Fi didn´t work
Very nice breakfast buffet in lovely room overlooking gardens Small room overlooking main entrance and hotel cafe. Noisy.Cobwebs hanging from curtains,mould in bathroom. No bathrobes and towels provided for swimming pool,relaxation area.Not 4 star.More Travelodge standard of room.
Very Good hotel and very nice people.
Facilities are first class, food good and reasonably priced Th hotel name is the Ramada! so a bit of confusion on my part looking for Best Western. Also the location in an industrial estate really lets it down
Spacious and clean rooms for a very reasonable price. Good buffet breakfast. Location is very odd; in the middle of nowhere (10 km from expressway) and in a small industrial zone.
Im allergic to smoke. because af that it is a problem that yuo have to pass though a smokingarea to rich the reception or go to yor room. It would be very nice if it was possible to avoid smoke on your hotels.
Nice poolarea. Great breakfast. The hotel is placed at an industrial area - so there is nothing to see close to the hotel
Meal, sauna, swimming pool . I did not like the location of the hotel. It was not in a good surrounding.
Everything was perfect! Very clean and comfortable room, very nice staff, the best breakfast we ever had in such hotels. Pet-friendly. Excellent place for the overnight stay. Pool was fine but sauna didn't work in the morning.
it is a nice and freindly hotel and the staff is excellent non
Simply outstanding hotel, one of the best of its kind that I've ever stayed in. (And near a terrific town, too). No, though German hotels do not copy the welcome English practice of supplying tea and coffee facilities in the room
Children's toy area Location
Nice and clean Small problem with language, non english speaking personal.
Wismar is a lovely town. Bathroom was clean. Very uncomfortable beds could feel the springs even kids were complaining, no internet connection as stated on website. I have stayed in much more comfortable hostels.
Good service,breakfast Don't speak English
Room facilities were OK. Staff speak English rather poorly. Room was clean but surroundings of the hotel was not (terrace).
Pretty square. Lovely breakfast. It's not a hotel.
good nice and clean place to stay.
breakfast was ok for it's price