All you needed, in a basic package. Had to pay for WiFi. Also, there was a door somewhere which, when it banged, shook the whole room, including the floor!
Good location, very nice personnel, quite quiet, good place to take excursion thrue picturesque ald town.
The room is very small for two, also everything is very old... Breakfast should be improved! So I think it is quite expensive without any comfort!
Great hotel with superb spa facilities. Nice bar. Breakfast great and all the better for wonderful view over the lake.
Confortable family room, excelent welness facilities with a beautiful swimming pool and a very complete breakfast buffet. The staff could be more helpful and friendly.
very comfortable hotel good spa and pool
Friendly hotel staff pillows
Excellent swimmingpool and facilities. Perfect (comfort) room. Very clean and spacey. Quiet area, being close to the highway it didn't provide any disturbance. Water from tap (in bath) was not functioning like it should, very little water coming out. Babycod did not have a mattress. Older blond lady in breakfast area is very bad in proving service to customers.
We enjoyed the atmospere and the lay-out of the hotel and our suite It is not a matter of liking or not liking but just an observation: the swimmingpool of this quality hotel is a bit small
Luxury hotel, excellent food, and facilities. Very easy to find from the motor way
Excellent stay in a peaceful location
The food was wonderful, and the rooms that we had were perfect. The view over the lake in the morning was beautiful. The only downside was that the change in the exchange rate between booking and stay meant it was more expensive than we had hoped. However, the stay was still very enjoyable.
excellent hotel, great location and service!
I asked for a hotel with parking and that is what I got.The hotel had a good sized car-park overlooked by the reception/restaurant/bar area and by the accomodation block.The hotel staff were very friendly and helpful. The hotel was on the edge of the town and an industrial area; but there were bus stops just outside of the hotel, with a good regular ( every 30 mins ) service into the town.
Very friendly staff.
flexible in terms of open for registration and seen as a value for money overnight stay on a long trip. It did not have any decafienated coffee which is now universally available
friendly, clean, good breakfast double bed had only one large mattress so problems with "roll together " in bed.
location, comfort and helpfulness of the staff
Very clean room and helpful staff
Overnight stay as we were travelling to Germany and it was handy for the autobahn. Excellent value and in a quiet (business) area with car park. The restaurant did a good meal. Would definitely use again worth the bit extra over Etap of which there were none in the area. We were up two flights of stairs, not a problem for us, but worth noting for the infirm. We skipped breakfast as it was expensive.
We arrived late, but the staff made us welcome, and made us a lovely meal. Thank you The electric sockets for my hair stylers were under the shelving, and when you are disabled getting on your knees to plug in was not easy.
location,helpful stafff,close proximity of station, parking arrangements
Good staff, location. We left hotel at 5 a.m. and night portier prepare breakfast at this time. Thanks Poor decoration, very poor
Everything pretty average. Staff friendly and helpful. Very confusing finding way round. Floor 2 rooms were floor 1 on lift and breakfast room in basement and only accessable by lift. Place lacks character ,very functional, felt more like a university dormitorythan a hotel
Clean, comfortable, convenient
The big wall window facing the courtyard
Please write at least 15 words
In the center of town, each floor a different theme, basic but good
ExcelHotel in ideal situation, everything within short walking distance.
great location in town very helpful staff comfortable bed breakfast basic but ok
Town centre location was excellent, easy access to Germany were 2 main factors for choosing the hotel. Helpful & freindly reception staff was a great bonus. Only 1 large towel & 1 hand towel for 2 people staying in a double room & no tea/ coffee making facilities
Was nice Hotel, staff were great, not much going on in the area but pretty.
The food was good. I booked one double room and one suite. I therefore checked which room was which at check in and was told that mine was the suite as booked. However I noticed later after discussion with my colleauge that I was given the wrong room and when I informed them, I was told that I should have noticed sooner and the owner was very rude. As it was late I asked to be left in my room but not charged for the suite. I was angrily told that I must pay. I informed them that I would and that I would not return to their hotel.
The Room Disign everything was good
Our stay at this hotel was very good. A very nice modern hotel with good room facilities, and very comfortable. A pleasant aspect in the village of Nuenen which is lovely. The breakfast was too expensive which we chose not to have.
The staff was friendly. It was difficult to find a public parking area; the value for money in the hotel is not good; the breakfast is poor and expensive. It was very inconvenient to go to the room in the 1st floor with a normal suitcase due to the narrow stairs etc.
Very nice and friendly hotel in Nuenen.
very friendly poeple they said they had wireless internet but it doesn't work in the rooms
very good staff,nice hotel resturant near eindhoven 15 min by bus! personale gentile stanze ok ,15 minuti di bus daeindhoven,occhio al ceck out e alle 10-30 se no chiedono circa 25-30 euro in piu' ,nessuno mi aveva avviatodi questo. warning ceck out at 10-30,if not there are risk pay overnight,
The hotel has great character and it was very convenient to have such a nice restaurant on site. we really enjoyed meeting and talking with the staff. The breakfast was nice, but not worth the price.
The hotel is in a small town location, the staff is very friendly and ready to serve. The hotel is located directly across from a very nice park in the city center. The pillows are a bit uncomfortable. It is located in a small town so the restraunts we went to, including the hotel restraunt, did not have menus printed in english.
Location, in centre of village, attractive area, plenty of walks, excellent meals. Very large clean & comfortable room.
excellent country break and within easy reach of weeze airport
homey atmosphere the dinner price was a littel bit expensive
Very comfortable modern room with good facilities and free internet. TV had a wide range of English Language channels. Excellent restaurant. Food Expensive but good. Staff were good but not enough to cover restaurant and front desk.
Lovely, quiet setting. Free Car Park. Comfortable room. Fairly good breakfast.
Staff excellent, welcoming and helpful. Food very good indeed if a little pricey. Rooms adequate but very poorly soundproofed.
Very comfortable room and excellent reataurant.
A clean, pleasant hotel in a nice little town.
The location is excellent and central to the town. The gardens are landscaped and tastefully done. Can find no fault at all.
The rooms (are clean and complete equiped). The restaurant (food quality was excellent). That I have to pay by arriving. Internet access quality (only hotspot available).
Cleanliness of the hotel was excellent and the staff were very friendly. I also liked the beautiful garden and the possibility of eating outdoors if weather permits. Wine was a bit too expensive
Large rooms, clean, great restaurant
We loved the bath and the tea and coffee facilities. The room was very comfortable and quiet. Internet use was good and the staff were very helpful. .
The flexiblity and helpfulness of the owners/staff and the attention to detail with meals/table decorations etc. Nothing was too much trouble for them. Not applicable
Fantastic restaurant, brilliant family-run estate. Spacious, clean, well-appointed rooms. Owners and staff were top notch.
Friendly, and excellent, smart, cosy and comfortable restaurant. No
Lovely staff, breakfast, dinner. Family feel.
Everything that I read in previous comments was true. It is 15 minutes away from Weeze airport. Exquisite service. Very good dinner and breakfast. I was with customers, which arrived very late, but still had the opportunity to have some sandwiches. Very good indeed.
I would rate this hotel as a 4+ star establishment. Although it does not have the amenities of a big chain hotel, it is charming and clean, and the staff goes out of their way to be helpful and cheerful. The food in their restaurant is outstanding! No, nothing. It was a very pleasurable experience. If I return to the Netherlands, I will stay here again. I got brochures from them and showed them to my colleagues.
Very good restaurant. This also includes the breakfast. I found the room not heated. They also turned off the heating that I left on when leaving the room on the first day of permanence.
Room was old fashioned. The bed was collapsible into a wardrobe which really mystified us. Because of this the bed was small and uncomfortable. Bedside tables and lights were too far away and unusable because of the wardrobe surround. It could be a good hotel but the bed is the most important item in a hotel room, if you don't get that right, don't expect a happy customer.
Close to eindhoven
The hotel was better than I expected and was very pleased with my room and contrary to other comments I have read the breakfast was very good and so was the evening dining. I stay in many hotels for work and pleasure and would be delighted to return to this one.
the tiles in the bathroom were all cracked which i find unacceptable
Sport facilities Restaurant
We were very satisfied during our stay at the Carlton De Brug
Excellent leisure facilities View from window
Good front desk and parking The food at the bar and the 15 euro breakfast were terrible.....really. The soup was bland, no bread served with it and the breakfast was far below standard,,,absolutely not worth the money.
It was a nice place to spend 4 days. The food was very good and the staff were attentive. Although Tea and Coffee making facilities were available, we were disappointed that we had to ask for them and there were not enough for every room and a number of our group had to missed out. We think that in an hotel of this standard and price, tea making facilities should automaticaly be in every room without the necessity of asking for them. We feelt that this was a gross oversight.
near center parking too expensive
free parking and good location elevator was broken
the toillet was very dirty. They changed my room, and the cleanliness wasn't perfect too. The hotel room is not "recently renovated" as Booking.com write it ! it has at least 15 years old. Parking more expensive than the city street parking ! they call me at 11:10am to ask me to check-in even if it was the week end and of course nobody was in this hotel ! I'll never be back
One of our party lost his passport in Eindhoven. The staff were extremely helpful, and fortunately the passport was retrieved. Thanks to the girl on reception who couldn't have been more helpful, also to the manager who named the bar where we had spent the previous evening!!
Covenient centrally situated. the room looked 'tired', and badly in need of renovation.
Brand new hotel, very modern, very clean, courteous staff, fabulous restaurant.
The hotel was clean and comfortable and situated in a central location. The staff spoke good English and were very welcoming and helpful. Breakfast was expensive but very good. Cosy bar area.
Central location, overall appearance of the hotel, friendly staff, clean, stylish and spacious rooms. Food and drink at the hotel. Atmosphere of the hotel.
Breakfast was excellent & Front Desk service was very helpful, especially Yolanda Cost of breakfast and parking was excessive.
Location good for our purpose. Excellent buffet breakfast. Having to leave early of last night breakfast box provided for early morning start. Will stay in the future when visiting family. First night 1 bed not clean. Had to arrange for sheets to be changed, crumbs in the bed, staims on duvet cover. Upon complaining there was no problem in the situation being corrected. a very pleasant young man attended to the situation. Came up to us in the restaurant 2 days later to ask if all was ok now. Decor a little tired.
A very nice hotel with everything you need, a great lounce a game corner for the lost hours and even a swimming pool and squash court.The food in the restaurant is also quite nice and not to expensive. In total a fine hotel to spend a weekend or just one night.
we were made very welcome from the start.Would highly recommend a stay at this venue. very attentive staff, always smiling! The inclusive breakfast was super.We have used other NH hotels, this one was the best ever.
The room was ready for an Englishman, I was very impressed by the small detail touches
Stopover Rest & Relax Good Pool & Sauna Nice Location
staff were friendly and helpful. hotel needs to be refurbished, room was out of date, bathroom design poor
Very friendly and helpful staff. Good breakfast. Close to Eindhoven (5-8 minutes with a car). The bathrooms in hotel rooms could be renovated (they seem a bit old), since they do not fit with the rest of the interior of the room.
friendly staff, quiet restaurant closed at 22:00h
Good value for money, staff were friendly and professional. The bed was comfortable, the room was clean, they had free parking.
Nice selection at breakfast. Pleasant environment for quick dinner. Excellent to have email access in room without much hassle.
Good service at reception, non smoking rooms, clean, resenoble prices
The hotel is professional organised for peoples on business trip. Price/value rate is excellent. (I enjoyed an official published summer discount) Yes. At the reservation was blocked 25 EUR on my account, 10 days before arrival and 8 days before official accepted possibility of cancellation. Nobody was informed about this fact in the crew at arrivel. After arrival was blocked an other 50 EUR. The cancellation of both blocked amount was not automatically, I must ask an additional arrangement. After this affair I never will select Van der Valk Hotel.
Given the price that I paid, I was surprised to find I was staying at such an "upmarket" hotel. The hotel restaraunt was very expensive with no low-cost choices. I would reccommend researching the area on Google maps for alternative eating options. It seemed to me that the TV would cost €22 to use - so you may want to double-check that before using it.
We liked the professional and friendly service of the reception, restaurant and bar staff, the decor of the hotel and the room, and the access to the internet.
Friendly staff en good stay in the hotel. Restaurant food is ok, food is served really quickly which is an advantage. Checking in and out took quite long, this can be improved.
When we informed Reception that there was a plug missing from our hand basin, a replacement was provided the next morning. All staff were very pleasant and helpful. We were glad to be on the ground floor as some of our party had physical limitations. No
The room facilities, quietness, location and breakfast
The hotel was easy to find,once there it was so nice to be greeted in such a friendly manner.We found only a pleasant and helpfull attitude at the hotel and once again thankyou for a brilliant start to our holiday
Good standard of comfort, friendly staff and excellent restaurant
The rooms were very spacious, with separate toilet and bathroom. Staff was friendly. Diner was great.
Very freindly and helpful staff. Nice location in the square with tables in the square. Just need a handle on the shower doo in room 1
Family run with personal service. "Quirky" room and decoration made a refreshing change to chain hotels. No hotel car parking, but large car park with barrier next door to hotel for just 2 euro per stay. When you first arrive there is no where to stop and ask the hotel about near by parking.
Traditional dutch family hotel and cafe
Easy to find, parking nearby. Even though we arrived late due to traffic delay, friendly welcome and advice about where to eat as restaurant had closed None
good breakfast friendly staff hallway outside room small @ gap under door
Hotel staff, good English, good restaurant and food, homey and individual design of the rooms No parking, maintenance did not clean properly (balcony was a mess), narrow staircases, location city center Geldrop = loud, church bells
The clerk gave us our key even knowing that our room was ready to be occupied. Yet another took the time to print out the train schedule for us and translated the menu in the adjoining brasserie. Room tax inclusive of the rate to include light breakfast served till 1000.
Clean comfortable room. Secure Parking for motor cycles difficult - but Hotel staff most helpful and parking made as secure as possible.
Location Hotel rooms were cold and lack of lighting in Bathroom
The kindness of all the staff, the professionalism of the owner, and the charm of the place. nothing
The friendliness and helpfulness of the staff was exceptional. The rooms were very clean and comfortable Good breakfast. Very nice evening meal, 3 courses for 26.95 euros per person. Can't fault anything
Excellent family room on two levels. Boutique-hotel-style: modern and minimalist. Very central position, and our room at least was quiet (rear- facing). Holland can be very hot in July, so the floor-to-ceiling window/patio door was much appreciated. They promise (in their information) rather more than they can deliver, E.G. easy wireless internet connectivity and charging cable adaptors. Reception knew nothing about either! (But hey, this was a holiday, so ... )
On arrival the hotel looked good in the middle of the village close to the river Maas. The room was large with a good bathroom and very clean. The service at breakfast was very poor and slow. No written fire escape route in the bedroom. No hair dryer. Poor menu in the evening for the tourist. No hot water for two days - builders on site - with lack of interest from the owners.With a extra touches in the bedrooms and staff training this could be a great hotel.
Peaceful and quiet, friendly staff Disappointed on Saturday night, decided to have evening meal, but at about 8 oclock were told that it was too busy and a meal was not available
Friendly and nice atmosphere It was a hot day and night and the room was exceptionaly warm. No air-conditioning. My room was near an extraction fan and therefore quite noisy.
The family bedroom was excellent. Four decent beds on two levels with lots of space. It was a very comfortable room in a quiet location in a lovely little town.
The hotel staff were great. The rooms were large and very comfortable. The food in the restaurant was great, and the staff there were polite and helpful too.
both my husband and myself thoroughly enjoyed our stay there, and so did my parents; especially the hotel staff were very friendly and easy to talk to
The hotel was amazing....very clean, very well kept...the breakfast was extensive and all of the staff were extremely friendly and helpful. Not a thing.
Loved the atmosphere/building and staff very attentive
Everything apart from our inconsiderate neighbours at 3 in the morning. The room was fantastic, the food was delicious and the staff were great. I have stayed in may high class hotels and this rates as one of the best. We would definately stay again, hopefully when there is not a conference on!! Book a suite, the rooms are superb Just our neighbours in the suite next door
Unique hotel in historic "Chateaux". Interesting art throughout the hotel.
Wonderful location. Excellent room with Coffee/Tea making facility. Woodland walk adjacent to hotel. Friendly and informative staff. My upgrade to a superior room with no extra charge. No aircon in the newer rooms.
Friendly, very relaxing, cosy and good value for money. Not really
Very nice staff, lovely old building and even the booked comfort room was large room. No public internet acess if you do not have your own laptop.
Good manners of staff and quality of food and wine.
weary nice hotel that whent beond my expetations no
Personnel is very friendly and extremely helpful. The hotel has excellent atmosphere. Rooms are large, clean and very comfortable, so is the bathroom. Restaurant serves very good dinner and has a fresh and crispy breakfast. One gets real value for money here, price / quality ratio is excellent. Would recommend anyone who has to spend a night in this area to stay in this hotel !
The whole ambience of the place was very good and relaxed No no no
Staff welcoming and friendly. Beds good. Restaurant food excellent. Little bit noisy at 4:14am when the local night club shut.
Good restaurant (brasserie), helpful staff, very good food Hard to find the small town where hotel was located - very confusing road signs
A great hotel in the city center. A very good value for a good price.
it was cheap The hotel is situated in a very noicy area, lot of bars, a discotheque
Very friendly efficient staff
Wonderful atmosphere of the hotel, unique decor, so refreshing compared to hotel chains. Big room, big bathroom, comfortable beds, very clean. Lovely brasserie, reasonably priced. Charming village, very close to beautiful forrest. The breakfast is dissapointing. We didn't mind not having a proper buffet, but the annoying thing was bread basket, per person 2 paper-thin pieces of supermarket bread + 2 mini rolls. With a lovely bakery around the corner, at least the bread could have been better.