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The staff were very helpful 2 items on the menu weren't available
All the staff were very friendly & helpful which is something we always like. The breakfast was very nice. We did feel that overall the price of the room was a little high, given the standard of the room. It was quite an old style room which was in need of a bit of an update, ie the furnishings. There was a new bathroom suite in place which was good but just the room itself needed an update in view of the price charged.
The olde worlde feel comfortable country hotel good food central for town bed was a bit hard
Staff were friendly, relaxed atmosphere, good food, cosy lounge with great open fire, quirky antiques Everything was fine
Beautifully warm room in a very cold spell Our room was actually in an annexe across a busy/dangerous junction from the main hotel,a fact we were not aware of when booking.When we asked for milk for our tea we were given an uncovered jug to carry across the road ourselves-we are in our 70,s.
Central position, efficient staff
N/A We booked to dine in the restaurant at 8 pm. When we arrived there was no-one in the restaurant for a good 6/7 minutes. When someone finally came, they told us that they weren't expecting anyone that evening!! Meal was however, quite good, but certainly not worth the money. Also bottles of wine were very expensive.
The location was excellent and the hotel itself was very charming and had inherent warmth.
the room was nice although we could hear what other rooms were listening to on tv maybe the guest had the volume a little loud. matteress was a little lumpy
Lovely, comfortable hotel. Young staff - very helpful and friendly. Hotel loung very homely and informal with settees throughout and a small bar. Bed and pillows lovely - soft and comfortable. Would definately staff here again - highly recommended.
made to feel "at home" - relaxed atmosphere minor comment:- the wine list was not too impressive and the food, whilst excellent quality, reflected London prices for some items.
Nice clean room Room was a bit small -
Comfortable, clean bedroom. Lovely restaurant and lounge area with welcoming open fire. Fabulous breakfast! Good food in the restaurant but evening meal limited in choice and quite pricey. Busy main road but quiet enough at bedtime.
The staff were exceptional and friendly. The cleanliness of the room was not to a high standard with dusty bedside tables and ledges. The choice of TV stations was limited and there was no room service for food after 10pm
It was classy, cosy, comfortable, welcoming, friendly staff, good food, in a lovely location and much better than when we came before 10 years ago. I forgot to pack my husband's razor and although the staff found one for him, it was not good and he cut his finger on it.
The catering No
Very good breakfast. Would have preferred an a la carte menu for the evening meal
the resteraunt and food were outstanding the rooms, although comfortable were still alittle basic.
The Mirabeau Suite was a nice large room, tastefully furnished with lovely views over the town. The suite had a beautiful big bathroom with a huge tub and plenty of hot water. In reading reviews before I stayed, I did notice a mentions of the bed being "rather soft". If you like a firm bed as I so, this is quite an understatement. The only downside to an otherwise perfect stay.
It was peaceful and quiet and ensured a good night's sleep in a comfortable bed.The self-catering arrangements were good. The rather inadequate and difficult car parking facilities. The provision of a very limited breakfast made the evening before. I would have preferred that the butter provided had been of the wrapped variety rather than bits cut from a block and placed in a dish and the one small pack of jam would have suited me personally had it been marmalade. There were a couple of electrical faults that required attention.