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The modern, simple elegant furnishings and fittings. Quiet location yet convenient for station and Carrefour. The staff all of whom were friendly, helpful and professional. Not being able to get a coffee before 7am. The bar area was not really conducive to enjoying a drink, being just an extension of the reception space.
poor layout of the reception, limited availability of sauna
Nothing The staff are distance, no food available, no room service, no Gideon Bible in room, no tea/coffee in room
Quiet, clean, close to train/metro
The weekend rate is very good value for a good room and good service
Very friendly staff. Excellent accommodations for a very good price. New hotel, very clean. I highly recommend it. Hard to find
We arrived by car. You can get to downtown Madrid by Metro in aprox. 50min. Good-value for 4* with breakfast. Breakfast isn't 4*, although it was adequate. We got a bit depressed, being in the uninteresting outskirts of Madrid.
Good price relation. The location e is in the middle of car shops.Breakfast is a little limited for a 4 star hotel
friendly service provided by the staff breakfast was separate
You are next to a highway and you can't leave the hotel without a car!!!!
The hotel was very convenient for the motorway and had secure parking. The tapa in the bar was the worst tapa I have ever eaten!
ease of parking... location...
equipment, free bottle of water in frige, fast internet connection there could be more english language channels
Clean, courtious. Excellent restaurant. Ample parking. Too hot! Air conditioning set too high.
The hotel was an oasis in the middle of a very rural area and exceeded my expectations when arriving in the area. Staff were very polite and helpful and the room was modern and comfortable. The cost of dinner in the restaurant did not represent value for money.
The bar hostess was particularly pleasant and helpful. She made the stay for us a unique experience. Range of type of food was good. Need a swimming pool in summer. Spa is too hot in the current weather. More tourist information wouldbe helpful - maps and lists of attractions. We completed a written survey and left it in the room.
I really enjoyed my stay. Decor is sharp but comfortable. Sauna got hot (92C). Took mere seconds to get on free open wifi. Great price. I can see why the walk from the metro would be a consideration if you had lots of luggage, but I didn't and it's not too far.
very poor restaurant
Nice staff and pleasant surrounding. They offer discounts to the spa and "parque arquiologico".
The room was quite clean. This was specifically about the hotel itself but about the location. We booked this hotel as we were attending a wedding that was outside of Madrid. It took almost three hours by train from the airport and we only found our way around because my friend speaks the language.
The room smelt of cigarette smoke
the hotel staff was very friendly Maybe they should put something to have breakfast...
The location on the edge of an industrial area is catastrophic. The hotel cannot be reached without a car / taxi. Thus, the very low price is canceled. In the closer surroundings there are no restaurants etc. The staff spoke very poor English.
Nothing Your website say "new" and this leaves the wrong impression. I was very dissapointed about this hotel.
it was my seknd time in this hotel.first was perfect,this time not everything was how i want bat was not so bad.its good hotel.
Room and bathroom both very clean. Normally do not use too much amenities in bathroom but this time it was a must as my own were forgotten to home. It was good to have razor, toothbrush etc. readily available. Stayed just overnight, did not have time to explore very well.
very good hotel.everything perfectly:service,room and all hotel very neat and quiet,
We booked two rooms without breakfast, we arrived in the evening but one room was not ready. We had to wait while the room was cleaned. The manager appologized and we get free breakfast next morning and free parking.
perfect interior of rooms, excellent clean , very quiet , excellent bathroom restaurant employees
The parking was secure and free. The train station to take you into the city was just up the road and only took about 25 minutes. The bed was very comfortable It was right on the train line, however the room had shutters which blocked out the noise and it was hardly noticeable.
Very nice kitchen - any dishes are given when you ask. Extremely helpful hotel staff. We had a very hard time finding it the first time - make sure you get an excellent map if unfamiliar with the area.
Conveiant location Small shower
Everything was very good We found it very difficult to find as roads were not on our sat nav.
own kitchen facilities restaurant pricy
it was in the town centre and shops, cinema and swimming pool were all within walking distance. staff were friendly and helpful. it was quite a distance from parque warner where we were basing our holiday. taxi cost to the park varied between 20 and 35 euros. it is most unfortunate that there is not a taxi base in parla.