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Wonderful hotel with excellent staff who were very helpful. Lovely spacious rooms with good facilities as standard (room safe and WiFi). My only critiscism is that I emailed the hotel regarding a memory stick I think I left in my room to ask if it had been found. I did not receive any reply, even to say it had not been found if that was the case.
The staff was attentive and helpful. The room we stayed in had a beatifull view over the city and was quite big. We stayed there in the winter, so there was no problem, but for a 4* modern hotel I would expect airco, but the hotel did not have it.
the size of the room very confortable the sauna, it was not what we expected
Its brand new Its an average, architecturally and decoration wise extremely ugly, modern, charmless hotel.
Super Staff ... Front Desk was very professional, helpful, and pleasant. Hotel is in a great location for getting around, both on foot and in a car. Understand why they don't have air conditioning ... having a fan available would have been very nice.
Very comfortable hotel overall, friendly staff. Though not in the historical center, it's just a nice 10-15 minute walk away from the main square. Breakfast and parking comparatively expensive. Staff is friendly but can be poorly organized; during breakfast I was asked my room number at least twice, for a few days in a row.
Friendly & efficient staff. Execellent staff in the restaurant. This is a hotel situated on the coast. It was extremely warm and it doesn't have (in the rooms or lobby) air-conditioning or even a ventilator. I would never come back during the summer or springtime.
The staff were very welcoming and helpful.
Breakfast very good Very very minimum computer access
Room was good, spacious. Free WiFi. no double bed, just two singles jammed together. Given though it was the last room they had.
Location, staff, hospitality. Breakfast was great, food was great, people were great. They did not speak any English but not their fault. I should no more German.. Made it tough but we managed. Had to schedule the sauna, not open continuously.
Nice room, quiet environment, nice beach, possibility to visit Rügen and other interesting sites (Greifswald, Stralsund), good meals
The situation was excellent for us. The staff and the service was in first class.
The location was amazing, situated just beside private Baltic beach. Food in restaurant was terrific quality and very very cheaply priced.The rooms and hotel were top class. They were not used to english speaking guests and it was difficult to communicate without German. In this respect it was not easy to get answers to our questions. However this made it all more of an adventure. The hotel was very busy but all the other guests were German. They were truly keeping this amazing hotel a secret!! From Eileen Walsh ,Ballybunion
nice and quiet the bedlinning was not chanched went we got the room, the waterglass was used, and the floor was full of sand. ( maybe on account of misunderstanding )
We used the hotel as bases for our trips in the urrounding from Stralsund by car and bycicle. The food was very good and the service from the staf allso. Specialy the price of the halfboard was very good comparing the food.
Nice and quite location. Walking distance through forrest to the sea. Simple and good food both dinner and breakfast. Good parking-area. Wireless internet worked good. Didn't have time for much else then eat & sleep. Can't find anything bad about this hotell. Everything was like expected!
Easy check in/check out process. Convenient parking. Good breakfast and beautiful glassed in patio in the restaurant. There are lady bugs and bees galore in this region of the country and it is inevitable that they will get in your room. There is no air conditioning, so the windows must be kept open for air. There was a moldy smell in our room after we took showers.
The hotel is in a convenient situation a short bus ride out of Stralsund and its position in a beautiful wood by the shore made it a very pleasant place to return to after sightseeing. The restaurant served well-cooked plain food and a good selection of drinks.
Service, friendliness, helpfulness and pleasant location. The food also of a high standard No
We loved this hotel, so much that we extended our stay for a couple more nights. The food was excellent - loved their breakfast and had dinner there almost everynight. Beautiful location and the staff were great. The rooms were very spacious - had 2 cribs in our room and still have plenty of room to walk around. While we loved staying there, there were a few minor things that could improve. The pillows were ackward (big square), thus uncomfortable. The restaurant staff were very friendly, but can be a bit slow. Bring mosquito repellents in the summer. The rooms can get really warm with no a/c. Leaving the windows open usually solves the problem, but then the mosquitos run rampant. Internet is free, but very slow.
I loved the secluded location, the cleanliness of the room and the wonderful breakfast on the terrace with seaviews didn't have enough toiletries for a 4 star hotel
Beautiful, peaceful setting and very nice staff. No English displayed at all on menus or signs. I understand that I was in Germany, so fair enough, but it so happens that my German is terrible! Staff were very helpful, though.
This hotel is a wonderful place to relax. Great location, very nice staff and good food.
Fantastic value for money hotel, excellent facilities including swimming pool. Great place to stay!! The reviews didn't reflect the quality of this hotel.
Beautiful surroundings as well as beautiful hotel. Restaurant was excellent, breakfast buffet most enjoyable, and staff always friendly and helpful. Location a bit out of the way from the busiest touristy beach destination suited us perfectly, since we're not big fans of crowds. We did miss a kettle and cups to make ourselves that first cuppa of the day in the room.
We were very pleased with the location. It was such easy access to the entire town and the wonderful attractions. All employees were very thoughtful and helpful.
the staff, the veiw, the design, the terass belonging to the room
We stayed at studio room,and it was superb.View to the old town and other side there were a balcony and fantastic view to stralsund strait and bridge to ruegen. No lift
Harbor view and location. Comfortable room. Clean ten minute walk to far side of old town. Next to sea museum. Excellent breakfast. Willstay there again at next visit.
The location of the hotel was excellent. I could easily walk around town, choose from dozens of restaurants, and rent a bike to explore the nature preserve (across the bay). The room was tiny but the deck overlooking the town, and the fact that I was out exploring most of the time, made up for the lack of space.
The location was great, the fact that the bar/restaurant was right there as well in the middle of the harbor. Very nice personnel. The furniture was odd and not very pleasant to look at, but the bed and pull out sofa were very comfortable.
Amazingly friendly staff, lovely location, good value for money! The wireless did not reach into all rooms....
staff was capable and efficient, clean room, water bottle free of charge,breakfeast till 11:30, no noise at night.
Location on harbor bank, room, cosy inn missing lobby
The atmosphere, the service, the restaurant, the staff, the swimming pool, the tranquility. The hotel ( and the island in general) is geared to German and Scandinavian visitors, but everyone at the hotel went out of their way to make our stay a pleasure. We wished we had stayed longer - despite the weather. No,
Breakfast was ok even if we have some doubts how fresh were the fruits... My wife got sick after our stay but it is always hard to be sure what the reason is... This hotel has nothing to do with a 4 star hotel. At best, it could be rated as a 3 star but fairly a 2 star woulld fit the best. For instance, we got no bath in the room... In addition, the location is not the best for visiting since it is quite isolated from the touristic part. Our recommendation would be to look for a 3 star hotel at Binz if no 4 star hotel is available.
Swiming is asked payment and dinner is expensive and no more service after 9pm
excellent rooms, nice personell, clean rooms.
Nice location, with direct access (and reduced-price entrance tickets) to the Hansedom water park with various pools/water slides, sauna, wellness, and so on. The city center was a bit far but easily accessible by car and public transportation (though we didn't actually try the latter). Few facilities for very young children and babies.
Reception team very professionnal and helpful Very far from the center about 5km, at the on net booking the room was not paid , so I had to pay when leaving , I didn t understand that, standard room quite small , take better a superior one ,if you consider the price of the room not a special rate , normal for a four stars hotel
Spacious room with sunny balcony, welcoming atmosphere and very friendly staff (notably receptionist Patrick), good restaurant (with unfortunately few guests), easy use of adjacent HanseDom. In brief: excellent value for money.
Existing sauna was not described in the room information. Sauna was much too hot (96 degree Celsius). Expensive breakfast to book additionally (but McCafe within 200 m as external alternative).
please note that it is not amusing to sleep close to people who have to get up at 4.30Pm to go to work. A lot of noice!
no airco, very hot
Breakfast was excellent and perfectly organized: despite the presence ot two buses of travellers, there was no crowd and the dishes were immediately filled up. Wonderful wlan free connection.
Extra costs, like breakfast, extremely high.
All was ok,hotel is new,fresh and nice.Recommended for stay. N/A
Staff friendly, late dinner possible, breakfast excellent, room clean and comfortable Location not very easy to find due to road works. I know the address sounds romantic, but it is actually on the southern ring road near an industrial/trading estate, and the landmarks of the Sparkasse and the Shell Garage would have made it easier to find
Breakfast included in price for a change! Location right opposite Train station, so a 10 minute stroll to Town Centre
All satisfactory; directly across the road from railway station; a short but pleasant walk to town. Breakfast was expensive and not taken; car parking close but involved crossing a busy road.
Location is good. Stralsund is a small town so even if you are not in the historical center, the hotel is not far and the advantage is that you are in front of the railway station and in case you have to visit other places... They do not have sauna as they are indicating in their description, the rooms are not perfectly sound proof and the bed was not confortable at all!
Good location opposite to the railway station. Easy to find and only a short walk to town centre. Big bath tube and a massage chair in the junior suite. Receptionists had good English skills. Railway junction is very close and the signal (when gates closing) could be heared at the hotel room too. Feather pillows and blankets - not so allergy friendly.
The location is good for exploration of the city if you like walking, and the rooms are comfortable and clean. The reception is quite slow since they seem to be understaffed.
Coming from Alaska, it was a little warm for us. Air conditioning would have been nice. However, with open windows, the room cooled down during the night. Not a big problem.
Very nice place and hotel and room, very good location in the city, not fat from the city center, quiet place, nice garden, friendly staff, romantic place guests smoking on the benches in front of the hotel and all the smoke coming into your room
The perfect service of hotel staff, readiness to help in any quiestion. Silence in rooms, although in lounge rather noisy party took place. Clean and comfortable yard. Availability of parking lot on place. The weather!
Location- near city centre, car parking, good breakfast.
Staffs were very friendly and cooperative all the time I did not like the bed ( mattress). It was so ordinary that made me very upset. in fact it should be changed. its not worth of money at all. comode stains sitting there probably for ages.its that simple to make it sprakling ( use the chemicals) its proves the lack of maitaining the standard of the hotel.. every time I use best western in australia and abroad and this time I found sub standard bed and uncleaned comode. sorry about my comment
Breakfast buffet, large room, friendly staff. Expensive Internet access.
Very friendly, welcoming staff. Restaurant and bar good, with good quality food, well prepared. Reliable and free wifi internet. Have stayed at this hotel several times before and it is consistently good.
very friendly staff , very tasty breakfast cleaning my cloths at a local laundry was too expensive, no price list at the reception when I delivered my cloths (3 t-shirts, 3 pairs of socks and 2 or 3 underpants for 15 € !!!)
Nice small hotel in other area
Good tourist advice from the hotel manager.
Staff were very nice. Rooms neither air-conditioned nor well insulated. Very hot rooms on a warm (not even hot) day. Noisy road in front of the hotel. Tiny TV, very dated. Room price not justified.
It would be niceif the hotel staff to have more attention to theguests. There was no bottle for making tea and no slipper , no saftey box, etc...at the room. Because it is expected with such rate (120 euro per night ) these facilities to be at room.
This was a very pleasant hotel with attentive and courteous staff. Breakfast was excellent.
Close to town centre/historic market square (abt 15 mins walk). The interior had been newly-refurbished and the breakfast was good. The room was clean. No a/c. The exterior of the hotel is a complete contrast to the refurbed interior - very shabby, paint peeling off every surface. You might think it was derelict. An extraordinary contrast.
Good and fair service
Far from the city centre but in nice quiet lication, and able to take a bus to the centre. Also able to walk from Stralsund Grunhufe station(about 10 mins). The restaurant food was really nice. Good value for money.
Easy parking, calm neighbourhood, nice indoor/outdoor food and beer garden. Good clean rooms, and wide selection breakfast. Family room large enough for four. Little far to Stralsund old town (4 km), but possible to take bus into center (2,4,6 line) or taxi for 8 Euro.
The location - quiet, excellent for people traveling for one day in Ruegen Staff somewhat unprofessional
the hotel staff is very nice and very helpfull.... the rooms are perfect and you feel in the entire hotel like home
The staff were very kind and attentive. We had travelled by car and were very pleased with the good secure car park. The hotel was well located for seeing the surrounding area. We would be very happy to stay again at the hotel. Nothing.
It was a romantic place. I liked it because I like old fashion hotels. Beds are rather hard.
Almost everything The pillows were too low.
The wonderful helpfulness and friendliness which was not cloying. Everyone was natural and eager to please.We felrt we were in a time warp and that the hotel people were genuine and caring as if we were living at the slower place of 25-30 years ago. It was a very restful experience.And, all the meats and cheeses at breakfast were freshly cut and there was no smell of having been sitting wrapped. Come, come, for the price range it was very well appointed. And again, the efforts of the staff enhanced the lovely straightforward kindness and hospitality of the staff who were well able to anticipate our wishes even with a language barrier.
Dark room with bad ligths
The hotel was quiet and comfortable with a lovely garden in which to relax and eat. The food was good and the service friendly and helpful.
nice clean hotel in rural setting but close to town... quiet! I would certainly recommend ... no elevator for higher floors ; wireless internet did not reach all rooms - you had to go to lobby to use.
very quiet place, exellent accomodation standard
The staff were very helpful, the hotel was in a convenient location and the rooms were clean and large. The rooms were advertised as being sound-proof but this was definitely not the case.
Generally lovely - staff were great, felt comfortable. The undersheets in the bed were uncomfortable - too sticky
Attentive staff, good value for money, very clean and comfortable rooms. No
a very comfortable room with all the usual European facilities,excellant breakfast with lots of choice,very helpful staff,proficient in several languages. nothing wrong with the hotel but the road signing in and out of the town is not up to the usual German standards!