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Room service was poor. The excuse I received was that they do not have a team dedicated to this service, which to be completely frank is non of the the customers business. We asked for some hot water, one waitor even dared to charge us 10 euros because he was so busy downstairs! We waited for an hour, and eventually got fed up, went down to the restaurant ourselves with a kettle asked them to fill it up.
almost new facility, clean rooms, very good location near highway and airport wi-fi coverage only within common areas, breakfast not included in the room price
room, wellness area long waiting for food at the restaraurant
Though fairly small in size, the room was modern with great bed and flatscreen TV etc.. The bathroom in comparison was large and well equipped.
As good as I expected - high standard of NH Hoteles at a very reasonable price!
very kind people , even very late at restaurant
easy to access, nice modern design and ambiance, motivated friendly staff no smokers corner inside
Expensive breakfast and wines!
The staff was very friendly and welcoming. The facilities were immaculate and comfortable. And my wife really liked the shampoo!
Excellent rooms. Restaurant buffet option good value and very good range on offer. Main menu also good. Wines a little expensive. Shuttle driver did not check if anyone else was waiting in reception before departing. With a 30 minute wait between buses this would have been very inconvenient if we hadn't managed to stop him leaving without us.
Friendly staff, excelent conditions, very good breakfast, very clean. Good position for airport, and not far from S-bahn ( 7 min walk ).
The hotel staff was very nice and very efficient. We checked in late and they had everything ready for us right away. Very impressed. The breakfast in the morning was also very nice and the staff was very nice. The room was pretty standard. there were some stains on the carpet but all in all, it was very clean and with a comfortable bed.
Very comfortable bed, nice and homelike room. The teapot in the room. The possibility of bar breakfast in convenient time, f. example at 5 AM.
Everything in the room was designed to be useful in the best way. This was evident.The facility looks new and gives a very comfortable feeling. An ironing board would have been useful.
Nice clean hotel. Good parking. Comfy bed No Fitness centre, no restaurant and therefore no food after breakfast. Such a pity to allow people to smoke in such a nice clean new hotel
As Priority Club Member I stay at the Holiday Inn Express hotels a lot all over Europe and globally- this hotel is exceptionally good with regard to friendlyness of staff, service and outstanding I found the breakfast- even when you have to leave ealier than service would start, will stay again and can only recommend to any traveller! Maybe a small bar menue for the evening hours would add value?!
maybe new hotel , but missing a fitness room.
Everything was quite perfect No complaints
lacation.. near airport yet silent. at 4:00 am, fire alarms went on with no apparent reason. It was not possible to sleep the rest of the nignt.
brand new hotel, clean, nice rooms, well equiped, good breakfast in short excellent value for money on our way to the ski slopes of Austria dinner opportunities in the immediate neighborhood are limited (hotel does not have a restaurant that offers dinner) The flying boat restaurant around the corner offers some nice Italian food though
close to airport, also close to sbahn and bus stops no
convenience as whom I was visiting hard to explain, but very bland/plain - i entered and left without ever seeing anyone most of the time- different atmosphere- i will need to stay there again for business but I think it is overpriced for what it is
WiFi signal too weak for connection at Hotelroom
i could not connect to wifi from my room because the signal was not strong enough
Good price, clean and near the airport. Flying out early the next morning, this was a great overnight stay to avoid driving too early "in case" of traffic etc. The surrounding area is pretty industrial, not sketchy, but not a great place for an extended stay, especially on holiday.
excellent friendly staff and service for checking in and getting food and early and late hours very helpful when travelling on business
The hotel is advertising free shuttle to the airport However the shuttle operates only from 4:30am to 8:30am and from 7:00pm to 11:00PM
Over priced, no free wifi, very cheap looking bathrooms, no free parking, restaurant, which has a very limited menu, was out of the too dishes I had chosen and the one I got was bland. No minibar, really basic, and the location is not convenient as an airport hotel.
Good clean hotel, close to S Bahn, just one stop from the airport and Fair Ground. Excellent Breakfast and practical restaurent
Nice airport shuttle Front desk clerk want to charge a higher fee than quoted online. She is rude and unfriendly.
Beautiful location with large rooms, good service from the staff and good quality of the food
Very nice hotel, frendly personal and a good Chef, very good value for the price for room, also nice swimming pool and sauna
The food was excellent, it was a surprise.
Nice hotel.Helpful staff.Conviniend place.Highly recomented
we had a room at the back of the hotel with a spectecular view. restaurant food and breakfast was also excelent. 4 free drinks per day from the mini bar. just a 15 minutes ride to Tubingen. We recommend this hotel. it was a bit warm in the room and restaurant
service, food, room (esp. bed quality) the swimming pool was very cold
the quiet place
hotel location,nice staff, sometimes no hot water for shower
Dinner, sleeping No facilities
The flexibility - both late arrival and prolonged breakfast were handled with the smile of the staff. The style of the hotel - with it's spacious rooms, huge windows, nice view and a comfortably sized swimming pool. All at the moment of our stay being changed to a modern, feng-shui-kind of style. Just a small thing - when there were the bathrobes in the room, than it would be comfortable to get changed in the room and walk to the pool already in the swimsuit.
It is the nearest to our destination not possible to rest-construction work at 7.00
The size of the room was good and the verandah a added bonus. As expected the cleanliness was first class. The central heating system needed bleeding and the mini bar had been used before our arrival and a half empty wine bottle left in the fridge a better stock control method required
Staff were very friendly and helpful. Good location n/a
Cleanleness, great breakfast, nice beds
calm environment and got a free room upgrade. the room was very spacious. spiders in the room
It is a charming place with a very comfortable and home-like feeling. The staff was wonderful and the place was very clean and quiet.
There are far from cleanliness... It was terrible.!
I like the brekfast, how the room was cleaned, I liked the staff on the reception. I did not like when
good parking facilities, silence smell in the common premises
value for money, no fuss good breakfast!
The staff were very attentive aand the restaurant was excellent
nothing location is not good and service are not good
spacious room, friendly staff the heating at the main room wasn't working, hotel's restaurant wasn't working either.
easy access to airport; free shuttle to airport; complimentary breakfast; helpful staff; free WiFi layout of room
I didn't like the fact that I thought that is a new hotel and instead is a old one refurbished. Probably you can find another hotel for that price
1) The bar. The bar tender was very friendly, good-humored and professional. Great service. 2) Having a taxi service contracted was handy too. 3) Free wi-fi! 1) The young man at the counter wasn't the most helpful person - I had to ask for Wi-fi pass, for example. 2) No mini-bar in the room - what!? 3) Breakfast bar was inaccessible - too many people to fit in the lobby! 4) It took a long time to check out - the young lady was proficient, but only one hotel employee could be at the counter at once to check out customers.
Shuttle to airport and to Messe
location hotel style resembles prison. Noise from bar when a drunken group arrives wakes everyone up. Website says breakfast buffet starts at 05:00, but it doesn't and there is nothing there (we are sorry, the baker didn't arrive). Promises far more than it delivers and is over-priced.
Pleasant lobby, easy parking, great breakfast (and included), comfortable room Only noise of airplane take-offs in early morning, if you leave your window open
The room was really cold.. The heating is not enough..
Very good and effecient staff, their hospitality was very good. Specially the bar man.
The staff was really helpful in everything.
good location close to trade rair center no complains
Hotel is situated in a pleasant rural town within 20 minutes of Stuttgart airport (by taxi). There is a metro link to Stuttgart and bus links to other towns in the area.
Very friendly, efficient and helpful staff / Simple but good, clean, spacious room and bathroom / Breakfast and parking included / Good price-service value (booked low non-refundable rate in advance) / Internet wifi for low additional hourly charge and works very well / Practical if your business or family happening is in the area around Stuttgart / Also close (15 min) to the airport (but no noise) Bed a bit hard (but that's a question of taste) / If you don't know the countryside area, make sure you have a GPS in the car (makes it all the more easy to find the hotel and your way around, especially at night)
Lots of free parking, very close to the U-Bahn, very Swabian cleaners - ready to tidy the room at 7 am Very Swabian cleaners - ready to tidy the room at 7 am
The Staff was very friendly and the accomadations were very old school european
Excelent hotel...everyting top....
Very quiet. Free parking space. Nice and clean room.
The room was large and very comfortable We asked for a 6 am wakeup call and did not receive it which caused us to be rushed in getting back to the airport.
Location and cost as well as internet access
Well located to the Suttgart airport and exhibition area. Very pleasant staff, very good restaurant in house Breakfast rather poor
There should be a top madress on the beds.
Perfect, amazing breakfast.We sleeped one night on our way back from Kroatia in this hotel and it was perfect. Airco on the room and a full breakfast you won't find in other business hotels.
free wifi, comfortable beds, good airconditioning, location, parking space, price friendliness staff, little room to move in room
The accommodations were very nice, clean and comfortable.The location near the airport and industrial areas of Filderstat is very useful for business purposes. The breakfast was better that in a 4 star hotel. It would be nice to have some English language tv channels as well...
I wasn't warned this was a smoker room!
Easy to use hotel Web itinerary to the hotel from airport not easy to follow. Bed: short and narrow
Convenient location for business, open 24h, confortable rooms and bathrooms, very quiet area, staff efficient and friendly, breakfast satisfactory Public transportation not exactly nearby, a car is necessary to reach P+R to visit Stuttgart
Large room. Included breakfast and wifi access. No restaurant despite advertising ! Deco and style oldish and out of date. Difficult to find. No shuttle bus to/from airport.
The bed was good. Nice italian restaurant around the corner. Own parking lot, even though quite packed. Breakfast was ok and service mostly too. The hotel is fully taking advance of the closeby exhibition. The payment was taken from my card in advance, without possibility for refund in any case. The room price is rather high considered the smallish rooms, scarce luxuries and the fact thet there's is no restaurant in the hotel. If you're not at the fair, there are better choises for the same money.
nice staff, close to the airport, a really good parking garage, all in all a good experience.
Clean hotel with very friendly and helpful staff.The breakfast was very good.
Eazy access to downtown Echterdingen. The hotel staff continuously bothered the guests to exit their rooms so that they could get an early start to cleaning the rooms.
I would give this 11 out of 10. Although the hotel closed at 11pm, they waited up till 12 for me to arrive as a result of my flight being late. The breakfast was absolutely beautifully presented, better than many 5*'s I've been in, though it is true it was not huge, they took the time to offer me fried egg etc.
coffee, service, room cleanliness. shower place can be improved
very clean and value for money Bit remote from town
The receptionist was very pleasant and helpful. Everything was lovely and clean, the breakfast was great. We will be using the hotel again and would certainly recommend it.Thank you
Very nice hotel. Rooms where all new decorated, new furniture and new bathroom. WiFi internet was free to access from my room. Further the restaurant had a good menu.
Nice and helpful staff; free escort to/from airport even late at night; new and clean rooms; best value for money.
Charming, efficient, welcoming hotel with a great breakfast hot water took a bit long to run
Shuttle to and from the airport/messe was very comfortable. There is ni english speaking TV channel.