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The room was big, clean, and quiet. But the best thing of this hotel is staff, so friendly. The memory of talking with people there, including staff, in the restaurant at night always makes me smile. I had a really good time. I do want to go again. The staff cannot speak English fluently, but it means nothing bad.
The service was really good: my father in law has diabetes and for him they made a special breakfast and dinner. Also the menucard for the dinner in the restaurant is very good! The rooms of the hotel are quiet and also very good! Compliments!
Excellent welcome and very clean accomodation Given the price I think a bar of soap in the bathroom would have been reasonable. Although not the fault of the hotel the local neighbours ( a late night cafe) spoilt my stay since I was unable to get to sleep till way gone 3.00am. A pity for the hotel has many positives.
Staff, Style, Friendliness Smell of cigarette smoke in the bathroom
friendly people, good room, good parking for the car. Inside the hotel mordern and pleasant In the room it was not possible to open any window
The owner was extremely friendly and always willing to engage in a chat. A bar of soap or a small pack of shower gel would have made my stay even better!
Host made you feel very much at home. Excellent rooms good food, cosy bar. That all for a low price.
staff very helpful and food for a small hotel-res was excellent! would definately visit again!
The bedroom was very attractive and comfortable. The dining room and bar were also pleasant and modern. The hotel was locked up during the day, so when we arrived it was a bit disconcerting to find that there was no-one there. However, when the proprietor arrived he was very obliging and made us welcome.We were given a key so that we could access our bedroom during the day.
The hotel was very nice,at great and easy to find location but the best thing about it was the host...He was very helpful and kind and even drove us to some places in town he tought we should see.If i ever visit Gronau again I would definately stay at the same hotek again :) Thank you!!!!!!
lift does not reach all floors
We bookes the superior room, it was very nice, modern and spacious. The hotel was not noisy at all!! One couldn't hear the guests in other rooms, it felt homely.
Great place! Walls between rooms were so thin you could hear too well every sound your neighbours made.
Great room, helpful staff
The location of the hotel was very good The breakfast was poor, and not worth the money
Beautiful setting. High standard of accommodation. Helpful staff. Lovely breakfast, like being in a family kitchen.
Vriendelijk personeel bed too short
The bathroom wasextremely cold. They should consider including more international tv channels. They should consider cordless internet in the rooms
nice staff, decent food, ok room food was not gourmet level, room was average
opening time reception, bar, restaurant
Nice hotel, friendly staff and really delicious meals in the restaurant.
the breakfasts were delicious beds not comfortable
Very clean. Free parking. Breakfast choices were relatively few, and in particular I did not like that orange juice glasses were super tiny, quite inconvenient.
Very nice hotel run by a family. Helpful and friendly staff. Hotel has several accomodations (swimming pool, solarium etc.) and a very nice restaurant. Though mentioned on the site, payment by credit card or EC-card is not preferred.
live and go I did't ask for it but there was no elevator for the 1ste and 2nd floor so for my sister it was a bit a problem but we managed
Pleasant, quiet location; very friendly and helpful reception staff, clean and comfortable rooms, great views. Ideal overnight stop en route to northern Germany. Service at dinner was rather slow - there seemed to be a training problem or staff shortage.
It is very calm, beautiful view and location. Nice rooms with chocolate on the pillow. Breakfast and lunch was excellent. It was too bad that the sauna just open at 14:30 and close at 19:00. Usually the people would use it at the morning or evening. I missed the small pillow...
Very friendly staff and very helpful Wrong room alocated, although not charged the original rates
Rooms are modern and functional, food is really good and the atmosphere is relaxed
The hotel was fabulous. The rooms were clean, tidy, spacious, comfortable beds. Breakfast was good. We ate our main meal in the hotel both nights - food and presentation top class. Can't recommend it highly enough! no
The staff were very helpful, the food was brilliant, all in all a very comfortable hotel that we would use again without hesitation.
Very friendlt staff. We had a suite, living area, bedroom (two comfortable beds put together) and a very large bathroom with large spa bath. Bath will easily fits 2. Hotel very clean. We were allowed to park our motorbikes a secured place at the back. This hotel is "bikerfriendly". Has nothning to do with hotel itself but it is not near City-center. It's about 30 minutes walk. In the bath was a shower but nothing to hang the showerhead on.
very clean comfortable rooms, good food.
Nice room, helpful staff
All very pleasent atmosphere ::: excellent people
Good hotel, comfort and clean.Location is not super, outside the center on a bussy road. Busy road in front of it.
Breakfast was not so good. Bread was old, hard and dry, egs, cheese, etc. were lying there for probably hours (of maybe from the day before) because they were also very dry and not tastefull.
The room was clean and to a very good standard. Internet was free which is also a strong point these days. Food was of a very high standard and is served untill 10pm which is good for those of us who have to work late. Main road could be a problem for some with trafic noise especially during this hot weather.
Friendliness, quite new and beautiful hotel Noisiness in the corridors! Furthermore some youngsters origanized a house party in a room which took all night. No actions were taken by the staff! Unbelievable and unacceptable for such a nice hotel! I slept 3 hours ...
The staff was very nice and knew English very well and also understood our less then perfect German. Cute hotel with very tasty and good food. Big room and big beds. Very clean and nice. Lots and lots of flies in the restaurant, as the hotel is right next to fields with crop and cows. The pillows were slippery and too soft, woke up with pain in my neck.
Very good restaurant and friendly service
Evening staff were excellent, nothing seemed to be too much trouble for them. Large, well prepared and tasy food portions. Good facilities. Helpful reception staff. Breakfast staff made us and other guests feel like we were in the way. Cleaning around us to get their work done. Everything seemed to be too much trouble. We had to clear and lay our own table as it was clear that the staff were not going to do it. Maybe some training needed for the breakfast staff.
Nice hotel with a pretty surrounding view. Friendly professional personnel. One minus- no wireless internet access in rooms. Important since Ahaus Hotel is a place I come for my business purpose.
the golfcourse fitness and sauna capacity
scenery, breakfast menu there is no clean towel in the room, there are used shampoo and dirty towels on the bathtub. when I was called reception, they said to me "room service persons start on 10 o'clock". they had brought clean towels when I bring a person from reception.
Nice surroundings There was a bath where the water could not be stored
Room was large and clean and beds were comfortable It's a pity in a 4 star hotel that there was no internet access in the rooms.
Location It is a German hotel, but did not offer the German hospitality. It seemed like a Dutch hotel (which is not always good). There were very many very loud Dutch people at dinner, breakfast and throughout the hotel who seemed not to know how to act like adults although they were in their 50's and 60's. It is not really a complaint, but was just a dissapointment. It would be better if the site was honest and listed the hotel as one with a "Dutch Atmosphere".
Large, clean room. Dimly lit. Poor drainage from bathroom sinks.
the staff where very helpful and looked after me despite the short notice
The service and food were bith of a superior quality. The children in particular enjoyed suing the swimming pool to burn off some energy at the end of the day.
Windows next to noisy kitchen ventilation
The room was most comfortable and very clean. I ony ate breakfast at the hotel. The buffet offered a good variety and was tasty. Coffee was served promptly, which was greatly appreciated. The service was very attentive.
The family was very helpful. Hotel was very clean. All was wonderful