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The location, the staff,the hotel ambience No porter available for luggage to room, parking arrangements, no english tv other than bbc world
Hotel was generally very clean and staff were very helpful Parking facilities were not 'onsite' and subject to frequent unavailability.
Spacious well appointed warm spotlessly clean Nothing
The room was spacious and the decoration was stylish and refined; the kettle, tea and coffee were most welcome. My wife and I thoroughly enjoyed a quiet, restful weekend with long walks in the park of the chateau. everything was fine!
A great hotel in a lovely town, a nice relaxing experience.we will come again
Clean room, English speaking receptionist,staff generally polite and helpful No restaurant and only a very limited menu. Wine not served by the bottle with the meal, we were forced to buy it by the glass, very expensive.
Great place, fantatstic location right at the Chateaux
the position of the hotel was excellent. Lovely rooms, good service.
The location is perfect to visit the wonderful castle (it's just across the street) and also to go shopping or eating. It was silent, clean, comfortable, with a nice mini-bar and coffee/tea set. We chose the hotel to stay for one night and continue our trip, but we found it so nice that we decided to stay one more night. The staff was also very kind to allow us to have our bikes in their depots (so we could feel safer by not leaving them attached to our car). There is a public parking just in front, but also there are more parkings all around the area (we had no problems since we stayed during the weekend, but it seems that Tuesdays and Fridays it's forbidden to park because of the street market)
The hotel has a wonderful location across from the chateau and tourist information in a very quaint town and building. This is the cleanest hotel I have ever seen, the air is incredibly fresh and the rooms spotless! Wonderful breakfast too!
Nothing. Booked for two nights and checked out the following morning. They sell you the idea of the Chateau, but you stay in a Hilton Style conferance centre. Staff and service best summurised as non existent
it was quiet and had lovely garden it does not have a proper restaurant and is a bit short of staff
Ambience and setting was very good. General lack of food and beverage facilities.Few staff available and no room service.Shown to the room and generally left to get on with it.
Calm 5 star having to leave!
Location Food average and typical with France over priced with a lack of choice
The hotel is well equipped and the Chataeu is very impressive It lacks the warmth and service levels of the smaller Loire Chateaus
Nice, spacious room. Very noisy party going on downstairs.
Room was a good size and very clean. Bathroom was excellent. Food and service in the restaurant were a real let down.
Spacious room and bed. Crisp and clean linen. Helpful and professional staff. Excellent value. Quiet location.
The room was very clean with excellent bathroom facilities, and the beds very comfortable with quality bed linen. very limited for food on the evening we stayed. But breakfast did make up for that, although a little bit too expensive.
Better facilities than many in the immediate vicinity, good, value for money,restaurant, friendly helpful staff Poor English language TV!
Helpfull, English speaking staff, excellent facilities, very clean No English tv channels
Room very comfortable, clean and quiet. Didn't like the staff who were somewhat indifferent to us and other guests. Staff could do with improving on their customer skills.
Room service dinner ordered 9pm took 1h40 to arrive. As some consolation, they removed any charge for this without question.
Friendly and helful staff, good location (5 minutes from Versailles, and I am sure in summer Golf players enjoy the stay and the swimming pool). it was very calm, children friendly and we had an excellent dinner in the hotel's restaurant (very good quality!)
Staff was very friendly and helpful.
the staff was very helpfull. The accomodation was ok.
Well located for travellers from Calais to the South of France. Quiet location The pillows were absolutely appalling - like light marshmallow - and that made it impossible to get a good night's sleep. The restaurant and bar personnel had the classic Parisian indifference to good service, which should have been trained out of them.
Quiet and accessible
Golf and tennis courts, swimming pool. Close to Versales and miniature France park. Free wi-fi. Breakfast for extra pay
You can walk to the famous all-france-open golf course. Some staffs are not kind. Hard to find the hotel.
The rooms were small (but clean and stylish) and had no air conditioning except a window.
Functional room, good dinner and breakfast. Friendly helpful staff. Free internet that actually worked!
Restaurant and staff organization ( very kind ) - I chosen this hotel for its position and its fair.
The hotel is located near a beautiful park and a lake, the way to the center of Guyancourt through this park is very pleasant, though rather long. The hotel staff is very polite and well-disposed. Internet service is comfortable. The air conditioner was not effective enough during such a hot weather that was at the end of June, 2010. The table and chair in the room are good for the, but are not suitable for a work with paper and documents. A translucent curtain made of white tulle should be hung on the window, as the window looking at a car park, where inside the room is clearly visible.
Staff were extremely helpful. Arrived early, allocated room not ready, so alternative room, which was ready, was provided instead. Receptionists spoke good English. Ample parking available.
It was close to where I had to visit Very Basic. The Bar consisted of cans to drink in your room and only english language channel on TV was news.
Good comfortable room. No restuarant for evening meals.
Excellent value for money. Good location for Versailles.Very clean.
It is noisy, you can hear neighbors shutting their bedroom doors
everyone from the staff was friendly, courteous, efficient and caring; you could feel very comfortable; location allows for trips to city and countryside as well.
Bad hotel. old and unpleasent. It is not a genuine Novotol.
Very nice for children with outdoor pool and play area in hotel lobby, both for small children but also for older children with play station. Nice with large sitting area, newspappers and TV in hotel lobby. Very close to large shopping centre and just 50 meters from McDonalds. Train station not so near and you need to drive car there.
Ths staff were freindly and helpful. I booked this hotel because there was a pool - the pool was not open during our stay. I also note on the bookings.com website that it says that payment is not taken before check in, but it was. It was also undergoing a major redecoration and nothing was mentioned about that at the time of booking.
Comfortable Not enough choice of evening meal
Staff very friendly. Rooms had nice space. Difficult to find. Few amenities within walking distance.
the location, near to Versailles, but everything else is a big cheating... The pictures what we saw on the internet in the reality was completelly different. In the garden of the hotel there is two little house, where originally they kept the garden tools ...and after they transfered as a hotel room...no isolation, all walls were humid and mouldy , was a strong mildew smell, since i have an asthma, i could not really sleep well all night long.The wall's painting was coming down, the blanket was dirty We asked to change the room, so we got the next door "garden tools room " since it had a common wall with the previous one it was the same condition. and all this things for 78 euro, i would never recommend to sleep there. Internet which was published also on the website of course in a garden tool suite,,,didn't work
The room was neat and tidy enough for the price. Beware, The hotel door closes at 11:00pm
I liked the friendly staff and not having to fill in a form the moment you arrive, or even later. Proper toilet rolls needed please!!! The tiny little pink tissues were totally inadaquate.
Connected rooms beside the main building are good choice for family with more than four member.
Very cosy out of the way hotel. Convenient for Versailles and the Chateau as I had a car.
Breakfast was adequate. Towels changed every day and toiletries available. Room was clean and comfortable and free wifi in the room. Free parking. No english tv available without paying and no restaurants close by, nearest bars were about 20mins walk. Staff not too helpful and garden was very tiny, advert for hotel a bit misleading regarding the garden. No teamaking facilities in room. Late trains from Paris do not go directly to St. Cyr L'ecole so had to get a taxi back late at night from Versailles and no-one explained this to us.
Overall it was a very pleasant stay There were no bad points to speak of
Well located to visit Versailles if you have a car. Free parking.
Nice quiet hotel and location. Close proximity to Versailles and train station. The shower hose holder was broken and we had to improvise by attaching the shower hose to the holder with a sock.
Beautiful room, stunning location. Staff were initially unhelpful and unwelcoming. Ultimately they proved themselves excellent but were initially very surly.
The support from the management to find a solution for the fact they did not receive the reservation from you. Restaurant was also very good.
extremely impressive building
The meal was exceptional. The service very polite and welcoming and the site itself was very beautiful They could improve providing information about the abbey and its history - unless I missed anythign obvious!
It was a short stay. We were not able to get reservations at the restaurant but the lovely hotel clerk helped us with reservations in a town near by which was wonderful. The women who was at reception when we arrived was terrifically helpful, and very sympathetic. Made us feel very welcome and well cared for.
Beautiful hotel set in stunning grounds, with a really superb restaurant. Not cheap, but a great treat.
The surroundings and teh restaurant. Spa out of order, gym poor quality. No tv in room.
Fantastic location No TV or internet in room.
The awesome building and ruines in a most beautiful surrounding is realy astonishing. The rooms are very clean and rustique. I can recommend this hotel to everyone! The pro's are too astonishing to think about the (bad) con's. The service sucked. Everyone was polite, but not everybody has a good comprehension of English. The reception desk was not at all in accordance with the grandeur of the hotel. Arriving at 22u15 in the hotel: they could not give me something to eat (whatsoever), the only thing they could do, was to poorly direct me to the Mc Donalds... (this is no joke!). If you see this hotel, nobody would believe this story...