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Friendly, helpful staff. The comfort in the room. Lovely surrooundings - ideal for walking and biking
Most information in the hotel is in German even folders in the room. There should be more folders and information in eanglish and other languages.
Friendly, attentive staff. Good food
Lovely location. Excellent restaurant and breakfast. Very nice room.
Nice large room in a nearby building, convenient parking, good food, friendly staff, pet friendly.
Excellent breakfast buffet, comfortable rooms, multilingual staff.
The atmosphere, great overall staff service, breakfast, dog friendly and of course the lake.
A stunning location - so much wildlife - beautiful views across the lake, nice clean rooms. Staff were superb - very friendly and helpful and keen to assist. Both restaurants are simply superb. Will definitely be going back. The only minor criticism is the rooms don't have much lighting so it's a bit dark.
The beautiful surroundings, lovely views. Staff very attentive and helpful. When we said we were going to a local concert, they advised best to take a taxi and even arranged for a taxi share with other guests to halve the cost! Nice to be met at the door and welcomed in, regardless of the time of day/night. Breakfast room/restaurant with lovely views and a terrace. Enjoyed a walk round the grounds, love the sculptures. Difficult to find but well worth finding!
The Restaurant, the view over the lake. The staff kindly and professionel. We observed, that the nonsmoking policy was "absence", when someone smoked!!(perhaps just one) in the gourmet restaurant.
excellent, elegant atmosphere, hotel, room, food and the view, really comfort and price worth place to stay the night, rest for body and mind rainy day/ days had caused the room very high humidity?
Surroundings, view at the lake, nice room, excellent breakfast, perfect no
Hotel was comfortable with generous sized rooms and friendly staff, close to local shops, restaurants etc. Relaxing surroundings and easy to find right off autobahn. Was unhappy that spa and health facilities were closed for duration of our stay and this was not advised. Wi-fi would have been an advantage.
Quiet location and good connection to highway. Poor breakfast
Large rooms and balcony. I think a hotel of this standard should have a proper restaurant with a better selection of menu.
Staff is excellent No
We ordered a suite. We got a suite! Huge bedroom, Huge bathroom Huge living and kitchen!!! A suite that lacked everything imaginable for the extra money spent. Nothing in the suite to make you comfortable. Beds were rock hard, no amenities in the bathroom (body shampoo in a tear open bag). Old ragged towels on the hangers. Living area with a love seat from Ikea and one chair. We had a kitchen without even a coffee maker no utensils etc absolutely empty. We ordered dinner in the bar and got frozen pizza (still frozen). Probably purchased from Aldi! !!!
Excellent Hotel in a quiet but interesting location. Very good service and very high standard throughout.
Conveniant place to stay overnight during a business trip to the northern Germany
The location was excellent. But a room with view over the canal is a "must".
it is a good hotel for 3 stars , not four, and it should have been priced accordingly.
Good location - we enjoyed looking at the passing ships in the canal from our table in the restaurant. Comfortable room and bathroom. Good restaurant.
Quiet and relaxing location in a pleasant town, good breakfast, friendly staff.
First class facility, excellent food and service, friendly courteous bi-lingual staff, unique location.
Clean rooms, good breakfast and a reasonably central location. No Bar
Clean efficient hotel with free wi fi, good staff, easy parking and reasonable food.
We did get superior service from all the staff of the hotel - and the location for holidaymakers is excellent - the canal just outside the windows with all the ships passing.
The hotel room was nice and clean and quiet and we had an excellent sea view from our room The breakfast was not included in the price even though one of the staff members told us so.
The bed - absolutely very poor! The train just outside.
Spacy comfortable rooms.
Had a fantastic sea view; only a short walk from the beach and town. Evening meal and cocktails were great. Bathroom was lovely and general decor was good apart from rather worn out carpets - ignore these though.
free parking space small window
The hotel was within 2 minutes of the beach. Very children friendly with little playground in back. Restaurant as lobby and "little beach" in the back. If you have young children, I would recommend this hotel! There was not anything we did not like.
No internet wifi available
The room was outstanding. none
Nice hotel with good standard nicely refurbished. Nice restaurant interestingly decorated, good food and great service. When booking the room on internet it said "total cost", still we had to pay extra tax and extra charge for breakfest. This information was lacking when booking.
Nice location close to beach and promenade, nice walk to town Snooring from room next door and noice from hall way without carpet
Modern accomodation quite comfortable Breakfast adequate people friendly. Enterpricing and friendly owner. Accomodation a bit cabin-like and slightly cramped.No garden or outdoor seating arrangements. Evening meal allright but not memorable. Noicy restaurant attached to local bar.
Friendly and flexible staff. Good brakfast.
Staff were very helpful, and friendly. The room was very large- excellent value for a family of four. The food was excellent too- very tasty evening meal and breakfast :-)
The staff was flexibel enough to accomplish our requests with our 2 little kids.There was 1 little misunderstanding: there was no extra bed; although we had asked for in our booking. (Triple room + extra bed)
Spacy rooms. Good access for cars
The staff was friendly, gracious and helpful. We are most appreciative. None.
The service was wonderful. I had gone there to see if I could find out about my family. The proprieter was most helpful. The food was excellent. Sleeping arrangement was very good. No