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Staff were very helpful. The restaurant was frequented by annoying insects (e.g. flies). The staff explained that this happens in spring time.
The friendlyness of staff and the surroundings. Clearly this hotel does not meet the standards of SLH: it is neither small nor luxury. The furniture and decoration in the room and in the restaurant/lobby is old fashioned and used. The swimming pool has not been redone for ages. This hotel urgently needs to be refurbished and modernised. Overpriced!
The Alpenhof hotel is a great hotel set in lovely countryside and close to most of the main attractions in southwest Baveria. The hotel staff were very helpful and wellcoming, we were offered a glass of champagne on arrival which was very welcome. The hotel has two good restaurants , 1 mitchellin rated but the local town of Murnau offers several other restaurants. There was a small minibar of beer and soft drinks included in the room price. The spar facilities are excellent, indeed the best I have seen in a hotel. So if you are looking for a relaxing break with a touch of luxury this is a hotel worth considering. The beds are very firm and not the type of luxury beds you would expect from a 5star hotel
The spa facilities are excellent
Dear Madams and sirs, I would like to thank you for your kindness and understanding. Indeed my stay at your hotel has been beyond delightful and very relaxing which helped me a lot facing the situation that is now occurring. You have made my stay here in Murnau very pleasant and much easier. Furthermore i spent a wonderful new year thanks to your manager and his team. Last but not least, i would like to stress on the fact that your hotel is very comforting and well organized. It has top quality service and it has been a very welcoming place. I look forward to my next stay in your hotel. Yours sincerely, Mr. Salem Al Zaabi
Real luxury hotel with good restaurant and very friendly staff, nice view of the mountains. Good swimming pool and spa.
The view was awesome, the morning breakfast was special due to our morning ritual of having our very own table, #42, the place settings were neat, reminded my wife of her time with her grandparents... The bed was kinda different, had a slit in the middle, kinda made it hard for my wife and I to, ya know, enjoy cuddling but we thoroughly enjoyed our time. The bathroom was tiny but again, we made it work...
We enjoyed the views, the welness center, the restaurant and a nice walk around Kochel
The view was beautiful & it was a very relaxing, peaceful place to stay.
It's so far from a city noise There are no service in the Kochel
The situation overlooking the lake is excellent. This applied to both the restaurant and our room. Ideal spot for an overnight stay whilst we were en route to Oberammergau just 30 minutes drive away.
The setting was gorgeous - the views over the lake were beautiful. There was also a really nice sauna and steam room. The staff were friendly - particularly our cleaning lady and the head waiter/ receptionist. The food was good too. The decor was quite 1970s but that was part of the character of the hotel. It was very clean and comfortable.
Wonderful position by the lake, superb views No lifts, no bar for pre or post dinner drinks, rooms extremely cramped, too far out of town to walk to any other hotel or bar
It was like an old family house, unlike many modern hotels. Nice views, nice feel, nice staff. Food was good too. Would like to stay again. Nichts.
Wonderful stay at Seehotel. The staff were wonderful and we found the rooms very large and comfortable. We booked a room with a balcony and although the balcony was tiny it was well worth it for the beautiful view over the lake. The restaurant was great with beautiful views over the lake. No complaints at all with this hotel. Again, the staff were such a pleasure and we would absolutely stay here again.
This is a genuine Bavarian family-owned hotel and it has bags of character as well as comfort (and an excellent restaurant). English is spoken though a bit of German helps.
Location No It was a little rustic but that was what we wanted.
The food in the restaurant was very good Room was close to the road, and there was traffic noise during the night. There were many flies in the breakfast room which we did not like whilst we were having our breakfast (hotel is located near a lake)
Friendly and helpful staff
Close to motorway for 1 night stop
very economical, good breakfast, authentic experience, good location rooms not very soundproof
Too many flies in the breakfast room, which were very annoying!! Still, it seems that the Germans do not consider this to be a problem... And I did not like the matresses, they were too soft, harder matresses are better. Except for these issues, everything was ok, we had a pleasant stay.
Location was great. Beautiful little town. Hotel was comfortable but not lavish. Breakfast was pretty good. Germans know how to make bread. Man can certainly live on bread alone as long as its in Germany (the breakfast had more than bread, but the bread was the highlight). There was some confusion about payment. My experience was that priceline bills directly. Hotel said that was not the case and they didn't take american express. Everything got resolved
Up to date, tastefully furnished room and bath. Right on the lively main street, but quiet. Nice selection of restaurant/courtyard beer garden. Helpful, friendly staff. If you are looking for green landscapes, scenery and relaxation, this hotel is not for you
Visited the Castle Museum to see the collection of paintings by Gabrielle Munter, and walk around the town and to the Staffelsee. I thought I was locked out when returning around 10.30pm, until I was shown by someone in the brauhaus of the other staircase to gain entry!
It was centrally located, great breakfast, friendly atmosphere.
An excellent hotel run by a very attentive family.
The swimming-pool and sauna facilities were fantastic and brought a great relaxing touch to the hotel.
The hotel staff was very kind to us. The breakfast was excellent. I also liked the typical-German style design of the hotel. It met my expectations. It is also very close to Kochel rail station.
Friendly staff, nice view from our balcony.
We really liked the hotel. The bathroom was great, the shower large. The hotel was recently renovated from an old building and they have done a great job. Will certainly recommend to friends and stay again. Staff helpful and friendly, restaurant, homely and food excellent.
stunning location,friendly staff,lovely bedroom,reasonable price
The village it is situated in is gorgeous, with a beautiful lake The bells of the village church, which is next to the hotel, tolled every quarter of an hour all night
The Staff was very friendly, and tried their best to communicate in English. The Food was excellent. N/A.
Great hotel, close to the lake and green nature around, prefect big size renovated and clean room equiped by everything that you need. Big beer garden with a great menu and exellent stuff. Liked so much !!!
Cleanliness, decoration, location and Breakfast. Amazing thing is that they provide high spped internet connection through cable and not just wireless.
The room was ok but not very warm.Breakfast was satisfying and the staff was very polite and friendly.
Excellent Staff, clean, neat facility, outstanding food
The staff was very helpful & the location in a small village was very nice.
Nice and cofortable
friendly helpful family run hotel, excellent breakfast, very good value for money
Pleasant staff, nice views, good breakfasts. Close to museums (Kochel and Murnau) featuring modern art. Lovely lakes and mountains. First 2 nights had a front room which was noisy from road traffic,but were given a back room when we asked for this.
Great service, nice food. Very kind and helpful staffs. Highly cleaned room. The greatest hotel and service I've ever been stayed.
Lovely and friendly evening receptionist..wow!! No it was perfect for my needs! I'd stay again withour hesitation.
Nice location (rooms to the public park); good opportunities for walking/hiking; very decent food; kind staff, very responsive to our needs ---
Great location - very reasonably priced
Very nice single room, very nice breakfast buffet, very friendly staff, excellent quality/price ratio. Only negative point: Unreachable without a car, quite isolated.
The beautiful scenery, the friendly staff, and the reasonable prices.
The location is a bit far from Munich center but an hour by train. It is between little mountains, quite and very green area. Wonderful for families and relaxing. Nice breakfast with full range of foods. All traditional. But make sure that your rooms are really booked for you and tell them how many rooms you are booked. Booking.com can surprise you in a bad manner.
Staff made my friend and I very comfortable.Lovely location, warm, welcoming and modern hotel. Having excellent wi-fi access and a good sized desk in the bedroom was a real plus. Hope to go back again some day and spend longer. A more modern t.v. in the room would really set this hotel apart! Maybe a slightly larger single bed as I kept hitting my head on the wooden wall panel during the night.
the location is wonderful
The staff is lovely and very helpful and accomodating. The food was great. Our room overlooked the back gravel parking lot, garage and roof of the addition. It really took away from the beautiful sceney. Obviously you have to have a garage and parking lot and roof top, but these areas could be made to look a little nicer. The dining room looks a bit dated.
Nice location. Great staff who are all friendly and helpful. They made us feel at home and very welcome. The heater and towel warmer seemed to be on a timer as they didn't work early in the morning. It would be great if they had one computer for guest usage as casual travelers don't tend to bring laptops. I find late night at the hotel is a great time to check on bills and email.
excellent breakfast little english spoken
much to like, little to not like. Small alpine village atmosphere with cows grazing down the street, Clean, clean clean!!!!
I particularly liked the pool and the infrarot cabin. Nice additional facility.
Friendly helpful staff and local people
Hiking and walking around Murnau. Gorgeous views of the Alps and the lakes. Fine dning at the Ludwig restaurant. At American hotels far more modest than the Ludwig, one usually finds a computer in the hotel lobby which guests can use to check e-mail. For little cost to the hotel, such offers great convenience to the guests.
Great pool! Only single beds available. No wonder the birth rate is low in Europe.
I thought the room I had was very good and I thought the rate I paid for a single room was good. Our rooms were on the top floor and the lift only went to the floor below, so I had to ask a member of staff to carry my heavy case up one floor. I felt the receptionist should have offered to do this since my friend and I are over 70 years of age.
The kids enjoyed the swimming pool They did not accept my VAT form when I checked out.