Gruda Hotels

one of the best hotel I´v stayed at(and I travel all over Europe 150 days/year)perfect service from the hotel staff,very comfortable room,excellent breakfast and very well located in the beautiful town Cavtat-HR

Everything about this hotel is what one would hope for. Extremely helpful and friendly staff and management. I would highly recommend it.

Friendly staff. Very nice breakfast especially as there was only my husband and self staying at the hotel. Free use of internet.

Very small garden area to relax or sunbathe. Hotels in the area offered greater facilities including a evening meal for little more than the cost of bed and breakfast at this small hotel. The small plunge pool had been drained which didnt matter to us as it was late October and not warm enough. Hower could be in the peak season. Some of the towels were very worn.

nice location good breakfast

We thoroughly enjoyed our stay, the atmosphere was grt. The breakfast was fantastic we realy enjoyed it. The Hotel is scrupulously clean. And the owner was kindness itself. We would like to go back, unfortunately the roads put us off.Also the 144 steps down to the front were bad for my husband as he is on sticks. Still we made it and enjoyed it. Carol and Alan Riddoch..

I was not impressed. The bathroom had a strong cesspool smell and there was no hot water

Misrepresented on your web page

Big clean room, nice view.

No air conditioning, not enough kitchen appliances (no coffe filter, no microwave, no Teflon cooking pan)

the views from the balcony were astounding + their private beach was very clean

it's a long walk uphill to reach public transport

Beautiful, clean, and well appointed new hotel. Staff is great And it is right in the beach.

It is a little confusing to get to if you are driving. Parking is at Hotel Asteria, with a walk to get to this hotel. You can drive to the luggage drop off via the beech front road, but we had a little trouble getting this explanation from the staff.

the pool and the hotel room

the pool, and the beach

the price is not responding of the quality, there is no air-condition, poor breakfast, they charging for umbrella and chair on the pool

The location and friendly staff. Beach and the clear water in the sea

The food

Location

Cleanliness and noise in the morning.

only the location

The room was uncomfortable, never renewed and very small, the same was the shower in which there was a curtain instead of a door. The breakfast time was supposed to be till 10:00 am but already at 9:50 food was taken back to the kitchen. The TVs screen was less than 10 incn - the smallest we ever saw. We paid an additional amount for the sea view and the total price for 2 days was EUR 258! It was a lot of money and a big disappointment.

We liked the option of an "all inclusive" plan which included all meals and drinks throughout the day/evening.

we found close to cavtat and good restaurants and also transport to other areas.

The setting and location of the hotel is idyllic however the hotel staff and services were far from idyllic.

The total lack of basic customer service and hospitality permeated the hotel. The bar staff were more interested in clearing the shelves and getting home than providing a bar service to guests. The reception staff were not interested in customer concerns and had a real 'we know it all' attitude'. The policy of retaining passports for 24 hours is incomprehensible and inconsistent with the policies of other hotels in the cavtat area. The access to the hotel in the evenings from the beach area is not well lit and poses potential health and safety risks to guests.